Top 10 of 1,793 law firms for Consumer Dispute Resolution, Dispute Resolution

Law firms ranked by client reviews

Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.

What a solicitor handles in these matters

They address provisions such as the sale of goods and services, faulty digital content, unfair terms, and statutory rights. The solicitor drafts statements of case, prepares witness evidence, negotiates settlements, and manages court processes in the County Court or High Court, including disclosure and preparation for trial. They may also handle small claims track procedures, represent clients at mediation, and advise on remedies like refunds, replacements or compensation, while coordinating with regulators and consumer bodies as needed.

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4.9 545 Reviews

95%+

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5.0 249 Reviews

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Zoe Summers

Tagged solicitor Zoe Summers

Zoe Summers was recommended to me by a friend so I felt reassured that I would be looked after. Zoe went above and beyond in helping me with advice and writing a letter on my behalf. I highly recommend Zoe and her team!

Review left by Stephanie

4.6 788 Reviews

93%

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92%

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4.9 187 Reviews

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Sarah Goodwin

Tagged solicitor Sarah Goodwin

I almost lost hope of winning my case before coming to Emeralds and meet Sarah Goodwin and on my conversation with her after discussing my case she promised she would win it and she was right I'll never forget what she did for me she is the best

Review left by Mustafa Abdullah

4.7 560 Reviews

92%

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94%

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4.7 571 Reviews

93%

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95%

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4.7 21 Reviews

94%

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94%

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93%

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We have found a review that matches your query

After requesting a prompt turnaround on the property purchase, Lyons Bowe have been nothing but perfect. We’ve communicated daily with our solicitor, worked through documents promptly and come out with a speedy turnaround. No serious hiccups along the way and we couldn’t be more grateful. Considering this is our first time buying, we have been very lucky. Thank you for getting us into our dream home, Lyons Bowe.

Review left by Crystal

4.8 527 Reviews

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94%

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4.9 264 Reviews

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We have found a review that matches your query

Victoria Skelton

Tagged solicitor Victoria Skelton

Victoria has supported me with my case for the past 6–7 months, and I would recommend her highly. She always made time for thorough updates and thoughtful discussions, which made a stressful process much easier to navigate. Her depth of knowledge is clear, and she consistently put in extra effort to research additional options and strategies for my case.

Review left by Kevin Conway

4.8 221 Reviews

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4.8 395 Reviews

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4.9 1,002 Reviews

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4.6 626 Reviews

91%

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92%

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92%

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4.7 158 Reviews

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94%

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5.0 185 Reviews

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Lynsey Pender

Tagged solicitor Lynsey Pender

After being recommended to move our representation to Malcolm Jack and Matheson after an extremely poor experience with an alternative firm, I am incredibly pleased with the choice we made! Lynsey was professional, approachable and provided a thorough and detailed service. I will 100% recommend this firm to others. Thank you!!!

Review left by Jennifer

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BakerLaw

4.9 437 Reviews

95%+

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95%+

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95%+

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