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Alsters Kelley Solicitors Ltd

4.9 | 262 Reviews 262 Reviews | Housing & Property
665 Total Company Reviews info icon Housing & Property | info icon 665 Total Company Reviews Housing & Property | info icon 665 Total Company Reviews

2 Chestnut Walk, Stratford-upon-Avon, Warwickshire, CV37 6HG

Accepting new clients

2 Chestnut Walk, Stratford-upon-Avon, Warwickshire, CV37 6HG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 815757

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Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Alsters Kelley Solicitors Ltd are accredited by

Children Law accreditation awarded to Alsters Kelley Solicitors Ltd
Criminal Litigation accreditation awarded to Alsters Kelley Solicitors Ltd
Clinical Negligence accreditation awarded to Alsters Kelley Solicitors Ltd
Trading names:
Alsters Kelley Solicitors

Description

At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters.

Rankings by area of expertise

The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Alsters Kelley Solicitors Ltd are accredited by

Children Law accreditation awarded to Alsters Kelley Solicitors Ltd
Criminal Litigation accreditation awarded to Alsters Kelley Solicitors Ltd
Clinical Negligence accreditation awarded to Alsters Kelley Solicitors Ltd
Trading names:
Alsters Kelley Solicitors

Description

At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters.

Rankings by area of expertise

The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Alsters Kelley Solicitors Ltd

Meet the team of Alsters Kelley Solicitors Ltd

Contact & Locations - Alsters Kelley Solicitors Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

2 Chestnut Walk, Stratford-upon-Avon, Warwickshire, CV37 6HG

Reviews

4.9 /5 262 Reviews
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Rating

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Clients say

What clients say about Alsters Kelley Solicitors Ltd

Clients praise the firm’s expertise across conveyancing, wills and probate, LPAs, family matters, criminal defence, personal injury and medical negligence. Reviews highlight smooth house moves, efficient transactions, clear guidance through probate, and strong support on complex or sensitive cases. Client-valued soft skills include friendly and approachable service, professionalism, empathy, patience and excellent communication. The team is often described as responsive, diligent and proactive, keeping clients well informed, explaining matters clearly and going the extra mile to achieve a reassuring, efficient and positive outcome.

Smooth process
Professional service
Friendly staff
Clear communication
Prompt responses
Helpful guidance
Efficient handling
Knowledgeable solicitors
Supportive team
Reassuring advice

ReviewSolicitors Review List

Profile image of Tom D

Tom D

Verified
Housing & Property

Excellent Service

Excellent service throughout from Deepak, Amanda and Petra on my recent house purchase.

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for your kind words. We will be sure to pass this on to the team.

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Andrew Bowen

Verified
Housing & Property

House Sale

Great service from Deepak. From start to finish has been diligent and provided advice that led to a smooth exchange and completion. Have used Deepak for six transactions now and the service has always been outstanding - thoroughly recommend

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Hi Andrew, thank you so much for your lovely feedback about Deepak. We will be sure to pass this on!

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Mark P

Requesting support

Really disappointed with Alseter Kelley which reinforces an opinion gained during previous use some 12 years ago. Called up to enquire about legal support regarding a house purchase and how they could support me in demonstrating available funds as I am being bought out of my current property. I explained the situation and all I got back was “yes that’s a question we would ask”. OK, now can you support me to get ahead of similar questions so that I can respond promptly and not miss the opportunity of a house purchase as I did this week. They said they couldn’t help which is staggering for an allegedly competent solicitors seeking clients. A positive response would have probably led to additional support going forwards. AK won’t be getting that and I will recommend other practices to people who ask for recommendations. They just weren’t prepared to listen and understand what my request was and how they might be able to support. They still might have said no but their support and understanding was really weak and appears to be based on the assumption that they couldn’t support. Wow!!!

A representative from Alsters Kelley Solicitors Ltd responded to this review

We are really sorry to hear of your recent experience and disappointment. In order for us to understand further what has happened and to ensure it doesn't happen again, we would be grateful if you could get in touch with our Compliance Manager, Vina Kumari - vina.kumari@alsterskelley.com

0
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Wayne

Verified

Great Service

Great experience, done all they could to make my house move as smooth as possible

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Hi Wayne, thank you for this kind review. We're glad everything went smoothly for your move, and congratulations on your new home.

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Anonymous

Verified

Good Conveyancers

Quick to respond to queries and get stuff done, despite numerous issues elsewhere in the chain

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for your feedback - we will ensure this review is passed on to Deepak and Petra.

0
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Other Reviews

Profile image of Bill Bates

Bill Bates

Bill

Miranda was absolutely brilliant throughout our house buying and selling process. Nothing was ever too much trouble, and she was always happy to take our calls or call us back as soon as she was available. She was professional, helpful, approachable and incredibly patient, especially when things became complicated. We always felt that we were in safe hands and that she genuinely cared about getting everything sorted for us. We wouldn’t hesitate to recommend Miranda and all the team at Alsters Kelly Solicitors.

Hi Bill - thank you so much for this lovely feedback about Miranda. We will be sure to pass your comments on, and we wish you the best of luck in your new home.

0
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Morag Malins

Housing & Property

Morag

Excellent team of Fern and Charlotte provided a first class service of conveyancing for us. Very friendly and supportive especially being so accessible and easy to approach.

Legal experts tagged in
this review

Hi Morag - many thanks for your lovely feedback regarding Fern and Charlotte. It is much appreciated and we will be sure to let them know.

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Aran

Housing & Property

Aran

Sarah made buying our first home easy. Thanks to Sarah / Christine / Alsters Kelly for the smooth process.

Solicitors tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for your review. We really appreciate the positive feedback, and we will be sure to pass it on to the team.

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Liv

Housing & Property

Liv

We recently moved house and used Alsters Kelley for conveyancing. Our solicitor Fern Colwill was excellent. She worked really hard to push things through up and down the chain. We were confident with her advice regarding various issues that cropped up including historic ground rent, estate management and covenants. She is also lovely and very empathetic when things were being slow or during various setbacks. We would use them again for future legal requirements.

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for your review. We really appreciate the positive feedback and will pass your kind words on to the team.

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Sam

Housing & Property

Sam

Thank you to mandeep and helen for sorting out all the details for me and my partner buying our first house, they was very helpful, friendly, couldn't ask for more, will happily use them again 😀.

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback and we'll be sure to pass it on to Mandeep and Helen.

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Reviews

4.9 /5 665 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Alsters Kelley Solicitors Ltd

Clients praise the firm’s expertise across conveyancing, wills and probate, LPAs, family matters, criminal defence, personal injury and medical negligence. Reviews highlight smooth house moves, efficient transactions, clear guidance through probate, and strong support on complex or sensitive cases. Client-valued soft skills include friendly and approachable service, professionalism, empathy, patience and excellent communication. The team is often described as responsive, diligent and proactive, keeping clients well informed, explaining matters clearly and going the extra mile to achieve a reassuring, efficient and positive outcome.

Smooth process
Professional service
Friendly staff
Clear communication
Prompt responses
Helpful guidance
Efficient handling
Knowledgeable solicitors
Supportive team
Reassuring advice

ReviewSolicitors Review List

Profile image of Bawa

Bawa

Verified

Excellent Service from Deepak

Deepak was extremely helpful, professional, and friendly. He went above and beyond to assist me, and I truly appreciated his excellent service. Highly recommended!

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thanks so much for this lovely review, we will be sure to pass this on to Deepak!

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Lyn

Verified

Lengthy

Whole experience was quite smooth, without any unforeseen problems, but seemed to take quite a bit longer than we expected. Other than that it was satisfactory.

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Hi Lyn - thank you for this feedback, it is much appreciated.

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Tasha

Verified
Family Law

Thanks grateful all your hard work best solicitors had honest fight tight

Great solicitos best had children n legal side broken law

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Hi Tasha, thank you for this review!

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Helen Ryan

Verified

Thank you!

Many thanks Hennah for all your efforts.

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for this lovely review. We will pass this on to Hennah!

0
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David M Jones

Verified

Drawing up of my Will

Shannon was efficient and thoughtful and professional

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Hi David, thank you so much for your lovely feedback about Shannon!

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Other Reviews

Profile image of Sandra Moore

Sandra Moore

Sandra

I used the Nuneaton office to update my Will. Hannah was so friendly and informative. I will be going back for other services in the near future.

Many thanks for your lovely feedback - it is much appreciated and we look forward to assisting you again in the future.

0
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Profile image of Bill Bates

Bill Bates

Bill

Miranda was absolutely brilliant throughout our house buying and selling process. Nothing was ever too much trouble, and she was always happy to take our calls or call us back as soon as she was available. She was professional, helpful, approachable and incredibly patient, especially when things became complicated. We always felt that we were in safe hands and that she genuinely cared about getting everything sorted for us. We wouldn’t hesitate to recommend Miranda and all the team at Alsters Kelly Solicitors.

Hi Bill - thank you so much for this lovely feedback about Miranda. We will be sure to pass your comments on, and we wish you the best of luck in your new home.

0
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Profile image of Steven Benson

Steven Benson

Steven

Super speedy and really friendly staff.

Thank you so much for your 5 star review and your lovely comments Steven. Delighted we have been able to assist you so well.

0
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Lainie Lawson

Lainie

I highly recommend Alsters Kelley for conveyancing. They handled our recent house move brilliantly. Their communication was excellent throughout the entire process, and they provided regular updates so we always knew exactly what was happening. They made what is usually a stressful experience run smoothly and efficiently!

Thank you so much for your lovely feedback. We are very pleased everything went so smoothly for you and we will ensure the team receive your feedback. Good luck in your new home.

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Marcus Barnett

Marcus

Have handled every single legal matter (Divorce, Childcare custody, and House Purchase) I've had these last three years with total, complete, professionalism. I no longer live in the Midlands, and could go to a local lawyer in my new area - that I have chosen not to should say everything about how good this legal firm are. My thanks to Karen, Alex, and Natalie for all their hard work.

Hi Marcus - huge thanks for your lovely feedback - it is much appreciated and we will let all the team know. Wishing you the very best.

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