Steven Benson
Steven
"Super speedy and really friendly staff."
Alsters Kelley Solicitors Ltd
Wills, Trusts & Probate
|
654 Total Company Reviews
Wills, Trusts & Probate
|
654 Total Company Reviews
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Accepting new clients
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 653912
ReviewSolicitors Suitability Check
See availability
Expertise
Costs
In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.
Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
5.0/5
Documentation Accuracy
4.9/5
Legal Knowledge
5.0/5
Value for money
4.8/5
Accreditations
Alsters Kelley Solicitors Ltd are accredited by
Trading names:
•
Alsters Kelley Solicitors
Description
At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters.
Rankings by area of expertise
The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
17%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
17% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Alsters Kelley Solicitors Ltd are accredited by
Trading names:
•
Alsters Kelley Solicitors
Description
At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters.
Rankings by area of expertise
The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 12
Wills, Trusts & Probate
1 / 9
Crime/ Criminal Defence
1 / 41
Family Law
1 / 10
Immigration
1 / 5
Clinical Negligence
1 / 21
Dispute Resolution
1 / 8
Private Client Law
1 / 3
Actions against the police
1 / 6
Child Law
1 / 8
Company & Commercial
1 / 8
Consumer
1 / 7
Employment
1 / 6
Litigation
1 / 4
Personal Injury
1 / 9
Criminal Law
1 / 27
Driving offences
1 / 4
Notary
1 / 18
Welfare & Benefits
1 / 5
Care Law
1 / 17
Civil Law
1 / 1
Cosmetic Surgery Law
1 / 6
Domestic Violence Law
1 / 13
Legal Aid
1 / 5
Money & Tax
1 / 4
Road Traffic Law
1 / 33
Weapon Law
1 / 3
Local
1 / 11
Housing & Property
146 / 4,779
Wills, Trusts & Probate
89 / 3,802
Crime/ Criminal Defence
20 / 2,155
Family Law
183 / 4,225
Immigration
133 / 2,287
Clinical Negligence
35 / 1,247
Dispute Resolution
84 / 1,811
Private Client Law
40 / 315
Actions against the police
26 / 188
Child Law
78 / 1,652
Company & Commercial
194 / 4,183
Consumer
177 / 4,419
Employment
282 / 3,624
Litigation
71 / 905
Personal Injury
153 / 2,651
Criminal Law
23 / 1,016
Driving offences
51 / 632
Notary
68 / 860
Welfare & Benefits
65 / 1,053
Care Law
34 / 538
Civil Law
18 / 73
Cosmetic Surgery Law
13 / 147
Domestic Violence Law
30 / 903
Legal Aid
12 / 121
Money & Tax
123 / 1,954
Road Traffic Law
15 / 254
Weapon Law
4 / 86
National
216 / 11,377
Pinned Reviews
Anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Criminal Law
Expert impactful support
"Jaz provided advice and representation which demonstrated strong experience and expertise; helped us approach things in most helpful manner, and which yielded a better outcome than we expected and frankly could have hoped for. Hugely appreciated."
Solicitors tagged in
this review
Meet the team of Alsters Kelley Solicitors Ltd
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Amy Hillson
Wills & Probate Executive
0.0
|
0 Reviews
Sunil Jagatia
Associate Solicitor
5.0
|
18 Reviews
Nicola Gabriel
Paralegal &Police Station Representative
5.0
|
12 Reviews
Paige Bell
Solicitor
5.0
|
3 Reviews
Shabhana Safi
Paralegal
0.0
|
0 Reviews
Aneep Sehmi
Associate Solicitor
0.0
|
0 Reviews
Hennah Aftab
Wills & Probate Executive
0.0
|
0 Reviews
Helen Checketts
Senior Associate Solicitor
4.9
|
15 Reviews
Malika Bonafous
Solicitor
5.0
|
4 Reviews
Jas Thiara
Senior Associate Solicitor
5.0
|
32 Reviews
Mandeep Dosanjh
Trainee Solicitor
5.0
|
5 Reviews
Meet the team of Alsters Kelley Solicitors Ltd
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Jas Thiara
Senior Associate Solicitor
5.0
|
32 Reviews
Sunil Jagatia
Associate Solicitor
5.0
|
18 Reviews
Helen Checketts
Senior Associate Solicitor
4.9
|
15 Reviews
Nicola Gabriel
Paralegal &Police Station Representative
5.0
|
12 Reviews
Mandeep Dosanjh
Trainee Solicitor
5.0
|
5 Reviews
Malika Bonafous
Solicitor
5.0
|
4 Reviews
Paige Bell
Solicitor
5.0
|
3 Reviews
Aneep Sehmi
Associate Solicitor
0.0
|
0 Reviews
Shabhana Safi
Paralegal
0.0
|
0 Reviews
Amy Hillson
Wills & Probate Executive
0.0
|
0 Reviews
Hennah Aftab
Wills & Probate Executive
0.0
|
0 Reviews
Contact & Locations - Alsters Kelley Solicitors Ltd
Opening hours
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | (Open) |
| Wednesday | 09:00–17:00 | |
| Thursday | 09:00–17:00 | |
| Friday | 09:00–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Reviews
5.0
/5
204 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Alsters Kelley Solicitors Ltd
Clients praise the firm for expertise in conveyancing, property sales and purchases, transfers of equity, wills, probate, LPAs, family matters, criminal defence and personal injury. Reviews highlight efficient case handling, clear explanations, strong legal knowledge and thorough attention to detail. Clients also value the team’s professionalism, responsiveness, empathy, patience and approachable manner, with frequent updates and support that help reduce stress and build confidence throughout often complicated processes.
Kept informed
Clear explanations
Professional approach
Friendly staff
Efficient service
Responsive communication
Approachable team
Helpful guidance
Supportive throughout
Smooth process
ReviewSolicitors Review List
Margaret
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
INFORMATION ON WILL WRITING
I had my meeting with Anne Bickley. Anne Bickley is a trainee Solicitor. She was looking after my personal will writing I was very confident in her company She guided me through some questions without telling me what to do. A very good meeting it was a pleasure to have a meeting with her. 'Thank you'
Legal experts tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
5 stars
The reviewer did not leave a written review but instead left their feedback as a score in the Star Rating.
Legal experts tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
WILLS UPDATED
VERY PLEASED WITH SERVICE, SIMPLE AND GREAT ADVICE GIVEN. CLEAR + UNDERSTOOD ALL INSTRUCTIONS.
Legal experts tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
EFFICIENT & PROFESSIONAL REVIEW OF WILLS
VERY EFFICIENT REVIEW OF OUR WILL. CLEAR AND CONCISE ADVISE. PROFESSIONAL APPROACH AND VERY HAPPY WITH OUTCOME.
Legal experts tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
Wills under the Cancer Research Free Will scheme
We used the Cancer Research Free Will scheme, and the service Anna provided was professional, efficient and easy to understand. Anna was friendly and approachable, answering all our questions, along with ensuring we were kept fully aware of each stage of our Will creation. We highly recommend Alsters Kelley Solicitors.
Legal experts tagged in
this review
Other Reviews
Neil
Neil
We recently completed our Wills with Alsters Kelley Solicitors and were supported by Corrine Seabourne. Despite some initial delays due to a change in solicitor, Corrine was very approachable, clear, and thorough once she took over the matter. She took the time to explain everything carefully, particularly around trusts and provisions for a blended family and other complicated matters. All the documents reflected our wishes accurately. Overall, we felt well advised and confident in the final outcome, and we would be happy to recommend Alsters Kelley for Will and estate planning work.
A representative from Alsters Kelley Solicitors Ltd responded to this review
Many thanks for your lovely review and feedback about Corrine. We really appreciate the positive feedback and will ensure it is passed on to Corrine.
Terrance
Wills, Trusts & Probate
Terrance
I was given the unenviable job of sorting my dear sister's estate and probate out at a very emotional time . Fortunately I decided to go to Alsters Kelley (Southam) for guidance through this difficult time and was introduced to the lovely Corrine Seabourne who immediately gave me great confidence with her legal knowledge and 'know how'. She gave us clear and practical advice right from the very start. Corrine also had a brilliant legal secretary, Ella Lee, who was always on hand and kept us well informed and updated. I would not hesitate in recommending this impressive duo to anyone.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for your kind words, and we're glad we were able to be of assistance. We will be sure to pass them on to Corrine and Ella.
Jane
Wills, Trusts & Probate
Jane
Firstly I am leaving a review using my daughters Google account...so onto business.....my wife and I have recently written our Wills, and have been liaising with Neil Raiseborough at the Leamington Spa branch. We found the advice given met our needs for our situation. All questions were answered in a timely fashion, and face to face meetings conducted in a friendly but informative manner. We are happy with the service and would use Alsters Kelley again. David and Agnes Smith
Solicitors tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Jackie
Wills, Trusts & Probate
Jackie
My Will and LPA’ were dealt with in an efficient and timely manner. Excellent professional service from Corrine Seabourne and Pam Harmer, the team in Stratford Upon Avon
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you Jackie for leaving Corrine and Pam this great review. We are so happy you were pleased with the service you received, should ever need us in the future, do not hesitate to contact us.
Jonathan
Jonathan
Alsters Kelley - and in particular Sandra Steele - did an exemplary job for me to handle the conveyancing for the sale of a house in Coventry for which I was the Executor. Everything was handled promptly and correctly. I was particularly impressed by Sandra's prompt response to every email I sent her. I would happily use Alsters Kelley again for any future legal work that may arise.
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you Jonathan, we are really pleased that you were happy with the level of service provided by Sandra!
Reviews
4.9
/5
654 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Alsters Kelley Solicitors Ltd
Clients praise the firm for expertise in conveyancing, property sales and purchases, transfers of equity, wills, probate, LPAs, family matters, criminal defence and personal injury. Reviews highlight efficient case handling, clear explanations, strong legal knowledge and thorough attention to detail. Clients also value the team’s professionalism, responsiveness, empathy, patience and approachable manner, with frequent updates and support that help reduce stress and build confidence throughout often complicated processes.
Kept informed
Clear explanations
Professional approach
Friendly staff
Efficient service
Responsive communication
Approachable team
Helpful guidance
Supportive throughout
Smooth process
ReviewSolicitors Review List
David Hill
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
A Professional Operator
I found Deepak Badhan to be both highly personable and thoroughly professional. He went the extra mile and approached matters with a confidence that was very reassuring. He followed up promptly and dealt with matters efficiently and at pace. I would have absolutely no hesitation in personally recommending him.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi David – thank you so much for your review! We really appreciate your kind words and will be sure to pass them on to Deepak.
Anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Criminal Law
Expert impactful support
Jaz provided advice and representation which demonstrated strong experience and expertise; helped us approach things in most helpful manner, and which yielded a better outcome than we expected and frankly could have hoped for. Hugely appreciated.
Solicitors tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you so much for your kind words. We will be sure to pass your comments on to Jas and the team!
Amber Mortiboys
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Personal Injury
RTC compensation
Natasha started representing me in early 2025. I was a pedestrian involved in a RTC. What has been a very tiresome 3 years, Natasha made it that little bit easier. Keeping me updated with weekly emails/phone calls and also, explaining things in further detail when I did not understand certain terminology. Natasha was very empathetic, which made this process a lot easier. I just want to say a massive thank you Natasha, the hard work you put in did not go unnoticed.
Solicitors tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi Amber, thank you so much for the lovely feedback about Natasha. We will be sure to pass your comments on!
Wayne
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Great Service
Great experience, done all they could to make my house move as smooth as possible
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi Wayne, thank you for this kind review. We're glad everything went smoothly for your move, and congratulations on your new home.
Jon
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Efficient, Communicative and Helpful
Deepak and Petra assisted me with a transfer of equity - the process was managed extremely professionally and efficiently, with just one visit to their offices. I am very happy with the service provided.
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi, thank you for this lovely review. We will be sure to pass your kind words on to Deepak and Petra!
Other Reviews
Bill Bates
Bill
Miranda was absolutely brilliant throughout our house buying and selling process. Nothing was ever too much trouble, and she was always happy to take our calls or call us back as soon as she was available. She was professional, helpful, approachable and incredibly patient, especially when things became complicated. We always felt that we were in safe hands and that she genuinely cared about getting everything sorted for us. We wouldn’t hesitate to recommend Miranda and all the team at Alsters Kelly Solicitors.
Hi Bill - thank you so much for this lovely feedback about Miranda. We will be sure to pass your comments on, and we wish you the best of luck in your new home.
Steven Benson
Steven
Super speedy and really friendly staff.
Thank you so much for your 5 star review and your lovely comments Steven. Delighted we have been able to assist you so well.
Lainie Lawson
Lainie
I highly recommend Alsters Kelley for conveyancing. They handled our recent house move brilliantly. Their communication was excellent throughout the entire process, and they provided regular updates so we always knew exactly what was happening. They made what is usually a stressful experience run smoothly and efficiently!
Thank you so much for your lovely feedback. We are very pleased everything went so smoothly for you and we will ensure the team receive your feedback. Good luck in your new home.
Marcus Barnett
Marcus
Have handled every single legal matter (Divorce, Childcare custody, and House Purchase) I've had these last three years with total, complete, professionalism. I no longer live in the Midlands, and could go to a local lawyer in my new area - that I have chosen not to should say everything about how good this legal firm are. My thanks to Karen, Alex, and Natalie for all their hard work.
Hi Marcus - huge thanks for your lovely feedback - it is much appreciated and we will let all the team know. Wishing you the very best.
Mark Collins
Mark
Natalie, Miranda and the team were excellent on our conveyancing. Super diligent and responsive and always willing to help progress things. Would come highly recommended.
Hi Mark - many thanks for your lovely comments about Natalie and Miranda - very much appreciated. We will ensure your comments are passed on to them both.
Can This Law Firm Assist You?
Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.
Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.
See availability
Check expertise
Estimate Costs
