Personal Injury
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2,489 Total Company Reviews
Personal Injury
|
2,489 Total Company Reviews
8th Floor, 1 City Square, Leeds, West Yorkshire, LS1 2AL
Accepting new clients
8th Floor, 1 City Square, Leeds, West Yorkshire, LS1 2AL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8001013
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Leigh Day are accredited by
Leigh Day is a law firm established to combat injustice. Championing the underdog, the firm stands against entities and their wrong doings. Through hundreds of cases, Leigh Day secures compensation, influences legal changes, and restores justice.
The rankings below show the areas of expertise that Leigh Day offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Leigh Day are accredited by
Leigh Day is a law firm established to combat injustice. Championing the underdog, the firm stands against entities and their wrong doings. Through hundreds of cases, Leigh Day secures compensation, influences legal changes, and restores justice.
The rankings below show the areas of expertise that Leigh Day offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:30 | |
| Tuesday | 09:00–17:30 | |
| Wednesday | 09:00–17:30 | |
| Thursday | 09:00–17:30 | |
| Friday | 09:00–17:30 | (Open) |
| Saturday | (Closed) | |
| Sunday | (Closed) |
8th Floor, 1 City Square, Leeds, West Yorkshire, LS1 2AL
What clients say about Leigh Day
The firm specialises in personal injury and medical negligence claims, notably cycling and workplace accidents, securing compensation without client fees. Clients praise legal expertise, clear explanations and effective case management, including seamless handovers. Valued soft skills include responsiveness, compassion, professionalism, sensitivity, strong communication and reassurance, along with tenacity and personable, supportive advocacy throughout stressful, emotional proceedings.
Ava handled my case relating to a bike crash claim. She was responsive, professional and pushed for the best outcome possible to resolve my case. Thank you, I really appreciate it!
We appreciate you taking the time to leave this review. It is great to hear that Ava kept you informed and worked hard to achieve a positive resolution to your claim.
This review was submitted by a verified client of Leigh Day.
Everything from start to finish was very professional and the way my family were kept in the loop was very reassuring
Solicitors tagged in
this review
Thank you for your feedback, Joseph. We are glad our team provided reassurance through regular communication and kept your family informed throughout your claim. We appreciate you sharing your experience with us.
This review was submitted by a verified client of Leigh Day.
Following my cycling accident, the case was taken up initially by Rachel Botterill. She clearly explained how Leigh Day would approach the case, giving step by step path. During her period she kept communicating as the case progressed and assurances that progress was being made. She handed the case over to Rory McCarron when she left the business, and it was clear that he had been fully briefed as the transition was seamless. Rory, again kept in constant touch and explained the steps as progress was made until the case was concluded. From an unfortunate accident it was a weight off my shoulders to have the support of such a knowledgeable and professional solicitors to take up the case.
Thank you for your detailed feedback. We are pleased to hear that Rachel and Rory provided clear guidance, regular communication and consistent support throughout your case. It is particularly good to know that the transition between them was seamless and that you felt reassured throughout the process. We truly appreciate your kind words.
This review was submitted by a verified client of Leigh Day.
After being in an accident at work I woke with both of my legs in metal frames not knowing what the next hour would look like. Leigh Day were recommended to me whilst I was still in hospital and straight away they were amazing. Bethany spoke to me whilst I was still in hospital and visited me at home to go through the next steps. Her and her team made sure I understood what was happening and why and were always available when I needed them. They are fierce in their support and personable to deal with. I'm so grateful to have had them on my side.
Solicitors tagged in
this review
We are truly grateful for your thoughtful feedback. It is wonderful to hear that Bethany and the team provided clear guidance and compassionate support throughout such a difficult time. We are pleased that you felt informed and cared for at every stage, and sincerely appreciate your trust in Leigh Day.
This review was submitted by a verified client of Leigh Day.
I was deliberately knocked off my bike by a driver in a rental car. The car company failed to pass on the driver details to the police. But Leigh Day managed to get me substantial compensation for the injuries and damage to the bike anyway. No fees for me. Highly recommend.
We are pleased to hear that our team was able to assist you in pursuing your claim and achieve a positive outcome. We appreciate you taking the time to share your experience and recommend our services.
I recently had cause to claim compensation for an accident which was not my fault. I chose Leigh Day and very glad I did. They made it simple and stress free from the start and always kept me informed. In particular Mary Ojidu made me feel that my case was important to her and did everything to get the result I I think I deserved. I would definitely recommend them.
Dear Janice, Thank you for your feedback and recommendation. We’re delighted to hear that your experience with Leigh was straightforward and stress-free, and that you felt well informed throughout the process. It’s wonderful to know that Mary made you feel supported and worked hard to achieve the outcome you deserved.
Bethany, Lucy and Jane have been outstanding throughout our claim. They have been patient, flexible and sensitive in handling my daughter’s case and have always made it a priority to work around us and what worked best for my daughter. They have been especially kind and careful when engaging with her directly. Making time to meet with us face to face in London with our Barrister Gemma, was hugely appreciated and effective in finalising the details of our claim. We didn’t feel rushed or pressured at any stage of the claim and was therefore able to make an informed decision that was right for my daughter. We are extremely pleased with the outcome that they have worked so hard for. A very big thank you!
Rory MCcarron took my case after a hit and run cycle accident where the driver had left the scene. He refused to give up and fought and fought on my behalf when I was injured and vulnerable . He was amazing and sympathetic and got a really, really good settlement which has helped me to accept my permanent injury and plan for the future. I can't thank thank him and his colleagues enough.
Hi Sarah, thank you for your powerful and heartfelt feedback. We’re truly pleased to hear that Rory McCarron provided the determination, care, and support you needed during such a difficult time. His commitment to pursuing your case and securing a strong settlement reflects the standard of service we strive to deliver, especially when clients are injured and vulnerable.
Very professional, helpful and knowledgeable staff. Leighday staff especially bethany understood my injuries in detail, got experts opinion on them and got me the best medical care possible.They informed me about my case progression on every step and provided me guidance accordingly. I am very happy with the overall outcome of the case and the care i received. Well done leighday staff and all the very best for future
Hi Asim. Thank you for your kind feedback. We’re delighted to hear that Bethany and the Leigh Day team provided knowledgeable, professional, and supportive guidance throughout your case. It’s wonderful to know you felt well-informed and received the best possible care, and we’re thrilled with the positive outcome. Your comments are greatly appreciated!
Very thorough, open and honest in how they conduct themselves. Even though my claim took several years, they provided updates and answered any queries I had.
Thank you, Greg! We really appreciate your feedback and are glad you found our team thorough and transparent throughout your claim. We always aim to keep our clients informed, even over longer cases, and your kind words mean a lot!
What clients say about Leigh Day
The firm specialises in personal injury and medical negligence claims, notably cycling and workplace accidents, securing compensation without client fees. Clients praise legal expertise, clear explanations and effective case management, including seamless handovers. Valued soft skills include responsiveness, compassion, professionalism, sensitivity, strong communication and reassurance, along with tenacity and personable, supportive advocacy throughout stressful, emotional proceedings.
Ava handled my case relating to a bike crash claim. She was responsive, professional and pushed for the best outcome possible to resolve my case. Thank you, I really appreciate it!
We appreciate you taking the time to leave this review. It is great to hear that Ava kept you informed and worked hard to achieve a positive resolution to your claim.
This review was submitted by a verified client of Leigh Day.
Everything from start to finish was very professional and the way my family were kept in the loop was very reassuring
Solicitors tagged in
this review
Thank you for your feedback, Joseph. We are glad our team provided reassurance through regular communication and kept your family informed throughout your claim. We appreciate you sharing your experience with us.
This review was submitted by a verified client of Leigh Day.
Following my cycling accident, the case was taken up initially by Rachel Botterill. She clearly explained how Leigh Day would approach the case, giving step by step path. During her period she kept communicating as the case progressed and assurances that progress was being made. She handed the case over to Rory McCarron when she left the business, and it was clear that he had been fully briefed as the transition was seamless. Rory, again kept in constant touch and explained the steps as progress was made until the case was concluded. From an unfortunate accident it was a weight off my shoulders to have the support of such a knowledgeable and professional solicitors to take up the case.
Thank you for your detailed feedback. We are pleased to hear that Rachel and Rory provided clear guidance, regular communication and consistent support throughout your case. It is particularly good to know that the transition between them was seamless and that you felt reassured throughout the process. We truly appreciate your kind words.
This review was submitted by a verified client of Leigh Day.
After being in an accident at work I woke with both of my legs in metal frames not knowing what the next hour would look like. Leigh Day were recommended to me whilst I was still in hospital and straight away they were amazing. Bethany spoke to me whilst I was still in hospital and visited me at home to go through the next steps. Her and her team made sure I understood what was happening and why and were always available when I needed them. They are fierce in their support and personable to deal with. I'm so grateful to have had them on my side.
Solicitors tagged in
this review
We are truly grateful for your thoughtful feedback. It is wonderful to hear that Bethany and the team provided clear guidance and compassionate support throughout such a difficult time. We are pleased that you felt informed and cared for at every stage, and sincerely appreciate your trust in Leigh Day.
This review was submitted by a verified client of Leigh Day.
I was deliberately knocked off my bike by a driver in a rental car. The car company failed to pass on the driver details to the police. But Leigh Day managed to get me substantial compensation for the injuries and damage to the bike anyway. No fees for me. Highly recommend.
We are pleased to hear that our team was able to assist you in pursuing your claim and achieve a positive outcome. We appreciate you taking the time to share your experience and recommend our services.
Poor communication, uncaring, unprofessional but mostly lack care and a thorough understanding of trauma. I complained about a severe lack of progression and mistakes in our case and was met with an email from one of the partners of the firm of such staggering rudeness and fake care that I am still deeply shocked, hurt and upset. Solicitors do deal with facts but their clients deal with emotions from their experiences and this seems to be utterly forgotten. I can in no way recommend them.
5/5 Stars – Outstanding and Professional Service I cannot thank Jessie and Annie enough for their incredible support with my cases. From start to finish, they have been wonderfully polite, extremely well-mannered, and a true pleasure to deal with.What stands out the most is their professionalism and dedication. They have been updating me every step of the way, responding very swiftly whenever I had a question or needed information. They are incredibly helpful and have a genuine talent for making a stressful process feel smooth and reassuring.Thanks to their hard work and expertise, I have had great success with my cases. If you are looking for a top-tier legal team in London that treats you with care and respect, I highly recommend reaching out to them at Leigh Day.
What wonderful feedback, Mohammed, thank you! It is brilliant to know that Jessie and Annie made such a positive difference and guided you through the legal process so seamlessly. We deeply appreciate your trust in Leigh Day and wish you every success for the future!
Extremely poor communication and total neglect. I instructed this firm, signed all the necessary paperwork, and my case was transferred to Taylor Greyson. The last response I received was in September 2025. Since then, it has been months of absolute silence. They do not answer phone calls or reply to any emails. This level of unprofessionalism and negligence is completely unacceptable, especially when dealing with important legal matters that have strict deadlines. I have now filed a formal complaint and will be taking this to the Legal Ombudsman. Avoid this firm if you want a reliable solicitor who actually communicates with their clients.
Thank you for bringing this to our attention, and please accept our sincere apologies for the lack of communication and the distress this has caused you. Please contact our senior management team directly.
Never took my case
Dear Saidur, Thank you for your feedback. We are sorry to hear about your experience. While we are not always able to take on every case, we understand how frustrating this can be and appreciate you bringing it to our attention.
Where do I even begin, there are not enough words to share my gratitude. I started this journey back in 2021, after suffering life-changing injuries following the birth of my child. Even making that first step to contact a solicitor was something I went back and forth on so many times. I didn’t know if I had the strength to face it all again—the memories, the trauma, the unknown. What I didn’t realise then was just how long, detailed, and at times overwhelming this journey would be. There were moments where I had to relive some of the hardest experiences of my life, and that is not something you can ever truly prepare for. But from day one, I was never alone. Kirsten Wall has been beside me every single step of the way. Through every question, every worry, every moment of doubt—she was there. Patient, kind, and always understanding. She didn’t just do her job, she truly cared. Marie and Ayla have been just as incredible, showing the same compassion, reassurance, and dedication throughout. I cannot put into words how much it has meant to feel heard, supported, and believed during such a vulnerable time in my life. This team of amazing women have handled everything with such sensitivity and strength, never once making me feel like I was just another case. They made me feel human. They made me feel safe. Five years later, as this journey comes to an end, I look back with so much gratitude. Not just for the outcome, but for the people who stood beside me and helped me through one of the most difficult chapters of my life. If you have suffered birth trauma and are unsure whether to take that first step—please know you don’t have to go through it alone. Kirsten and her team will stand with you, support you, and fight for you with everything they have. I will be forever grateful.
Thank you for sharing such a deeply moving and personal recommendation. We understand that taking the first step toward a clinical negligence claim, especially following a trauma, requires immense courage. Knowing they made you feel safe, heard, and "human" throughout such a difficult journey is the highest praise we could receive. We are truly honored to have stood beside you, and we wish you and your family peace and the very best for this next chapter.
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