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Eric Robinson Solicitors

4.7 | 62 Reviews 62 Reviews | Family Law
2,576 Total Company Reviews info icon Family Law | info icon 2,576 Total Company Reviews Family Law | info icon 2,576 Total Company Reviews

Hughenden House, 107 High Street, Marlborough, Wiltshire, SN8 1LN

Accepting new clients

Hughenden House, 107 High Street, Marlborough, Wiltshire, SN8 1LN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8014601

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
89%
Value for
Money
90%
Success
Rate
92%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Hughenden House, 107 High Street, Marlborough, Wiltshire, SN8 1LN

Reviews

4.7 /5 62 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Andrew Giles

Andrew Giles

Verified

(GIL731/3)

Eric Robinson and in particular, Dana Hughes helped me with a separation and dealing with a buy out of the property

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you were pleased with the service you received and greatly appreciate you taking the time to share your feedback.

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A. Smith

Verified
Family Law

If Carlsberg made Solicitors...

We all go into a marriage with the very best of intentions and never expect its end will involve a solicitor, but I am glad I had Sona Starkova on my side to guide me through it to an amicable outcome. Thank you, Sona

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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Anonymous

Verified

Divorce

Sam was great during the divorce process.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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Mario

Verified

Trustworthy solicitor

I reached Sam to provide me legal support during a complicated personal matter. I am extremely satisfied with her professional and transparent guidance, even in the tougher moments, she always guided me in my best interests within realistic expectations. Even during tough negotiations, she helped me understand my options and keep firm boundaries in place in a professional way. During all the process, I trusted Sam 100%, for which I feel grateful as it took away half of the burden of a legal process. I totally recommend her.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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anonymous

Family Law

AVOID

I had a poor experience with this firm. Despite clearly instructing them not to proceed with a certain action to avoid extra costs, they did it anyway and added the charges to my bill. They also carried out a procedure that any competent solicitor should know is not accepted by the court, which meant I paid for something completely pointless. I would advise others to be cautious, as I ended up paying for work that should never have been done.

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Other Reviews

Profile image of Peter

Peter

Family Law

Peter

Professional and helpful team.

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A representative from Eric Robinson Solicitors responded to this review

Thank you for your review of our services, and we are pleased that you found us so professional and helpful. We look forward to working with you again at some point.

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Christopher

Family Law

Christopher

They have helped me with PLO and now with an ICO. Thoroughly professional throughout and it has been really refreshing to have somebody I truly felt was on my side. This has been and continues to be such a stressful and distressing time but it's been made easier by the way I've been helped. Many thanks

Legal experts tagged in
this review

Reply by profile image of David Lawrence

David Lawrence

Thank you for your review and comments, which are appreciated, and have been passed on.

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James Brown

James

Incompetent con artists when it comes to family law. Absolutely appalling communication between Eric Robinson and Counsel and they act in their interests and not that of other human beings. My solicitor was more of a court jester than a professional. They also tried to invoice me for work that I never authorised and certainly did not agree to be completed. Be warned.

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Andrew Tuddenham

Andrew

With an incident that occured with myself. I was very anxious and wasn't in a good place with the whole situation. To an unfortunate incident that involved me and my former partner, it became a toxic relationship and got out of hand and went too far. I will admit i made some wrongs in the relationship but I had great support and guidance through the whole process by David Storry. He was there with great confidence, experience and made me sure that the relationship wasn't one-sided he made me calm through the whole process as I have never been involed with the law before. Would highly recommend.

Thank you for this feedback, and we are pleased that you found our service so supporting and beneficial.

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Reviews

4.9 /5 2576 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Max Murray

Max Murray

Conveyencing

Prompt, professional, efficient service with clear, concise communication during house purchase process. 5 stars

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Robert Hanley

Verified

Excellent advice and Service

I recently sought advice from Matthew Porter about my Will . Having researched the subject myself it was good to get Matthew’s expert knowledge and help to prepare the WILL for me. He answered all my questions including some tips on what I can do to make the probate easier for my family upon my demise. This level of professional advice gives my great peace of mind . So thank you.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Robert, for your kind review. We are delighted to hear that Matthew Porter's advice and guidance gave you peace of mind when preparing your Will. It is particularly pleasing to know that you found the process informative and that the additional guidance regarding future probate matters was helpful. We very much appreciate your recommendation and thank you for taking the time to share your experience.

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anonymous

Trust Registration and Claiming

Knowledgeable. Helped us quickly and made it understandable.

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Roger James

Verified

Excellent Service and Value for Money

I was delighted with the service from Stephanie Ponton. She took the time to understand what was important, was very responsive, cared about achieving my objectives, explained everything clearly and was very knowledgeable and easy to deal with. I have no hesitation recommending her to others.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Roger for your kind feedback. We are delighted to hear that Stephanie Ponton provided a responsive, knowledgeable and supportive service, and that she took the time to understand what was important to you. We greatly appreciate your recommendation and are pleased that you felt the service represented good value for money

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Sarah Haynes

Verified

Great service!

Very thorough in dealing with a complicated house purchase. I was well informed throughout. Would use again.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Sarah, for your kind review. We are delighted to hear that you felt well informed throughout your house purchase and that the service provided by Elisabeth Smith met your expectations. Your comments regarding communication, thoroughness and support during a complicated transaction are greatly appreciated. Thank you for taking the time to share your feedback, and we wish you all the best in your new home.

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Other Reviews

Profile image of Michael Bailey

Michael Bailey

Michael

Awful ! Unprofessional, slow to respond, not convinced they actually know what they’re doing, especially the useless trainee they have who has ruined everything. DO NOT USE !

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Phil Sheldrake

Phil

Ben at Eric Robinson Solicitors in Lymington recently carried out conveyancing services for my late parent's property. Ben was absolutely brilliant throughout the whole process, always ready to answer any questions and provide assurance when doubts crept in. I really wouldn't hesitate to recommend Ben to anyone looking for open and transparent conveyancing. Thank you Ben!

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service provided by Ben and that he was able to support you through the conveyancing process with clear communication and reassurance throughout. Your recommendation is greatly appreciated.

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Euan Anderson

Euan

Although my house purchase ultimately fell through due to issues on the seller’s side, I was very happy with the service I received from Elisabeth Smith at Eric Robinson Solicitors. As a first-time buyer, I particularly valued Elisabeth’s responsiveness and the way she kept me fully informed throughout the process. She provided clear and professional guidance, was always thorough in addressing my concerns, and took the time to explain matters whenever I needed clarification. I always felt confident that Elisabeth was acting in my best interests. I was very impressed with Elisabeth’s work and would have no hesitation in recommending her to anyone looking for a solicitor to handle their property purchase.

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patricia rooney

patricia

We can honestly say that Michelle Parker at Eric Robinsons, Bitterns, was the most efficient and helpful Conveyancing Solicitor we've ever dealt with. She always got back to us immediately, always helped where necessary, and we would most certainly recommend her to anyone. She was brilliant - thank you

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We appreciate you taking the time to leave such a positive review. It is wonderful to hear that you were happy with your experience and the service you received.

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Rebecca Liane Simmonds

Housing & Property

Rebecca Liane's experience...

Michelle was great (as always) which is why I’ve used her since 2018! Will definitely recommend to friends and family - thanks Michelle and Allison! All the best!

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Many thanks for your review. We are pleased to learn that you had a positive experience and that our service met your expectations

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