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Parfitt Cresswell Limited

4.8 | 38 Reviews 38 Reviews | Employment
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Parfitt Cresswell T/A Charles Coleman & Co, 14a Cross Street, Reading, Berkshire, RG1 1SN

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Parfitt Cresswell T/A Charles Coleman & Co, 14a Cross Street, Reading, Berkshire, RG1 1SN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 837912

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Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
9% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Parfitt Cresswell Limited

Meet the team of Parfitt Cresswell Limited

Contact & Locations - Parfitt Cresswell Limited

Parfitt Cresswell T/A Charles Coleman & Co, 14a Cross Street, Reading, Berkshire, RG1 1SN

Reviews

4.8 /5 38 Reviews
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Clients say

What clients say about Parfitt Cresswell Limited

Clients praise the firm’s expertise in conveyancing, wills and LPAs, probate, family law, settlement agreements, commercial property and leasehold matters. Reviews highlight strong legal knowledge, attention to detail and effective handling of complex transactions. Clients particularly value the team’s clear explanations, prompt communication, responsiveness, efficiency and ability to keep matters on track. The firm is also described as professional, approachable, patient, compassionate and supportive, with a reassuring manner that makes difficult and emotional processes feel much smoother.

Excellent communication
Clear explanations
Knowledgeable team
Professional service
Friendly staff
Responsive support
Efficient handling
Patient guidance
Helpful advice
Kept informed

ReviewSolicitors Review List

Profile image of  Sara

Sara

Verified
Employment

Settlement Agreement

Natasha was very helpful, explaining the agreement in detail and terms I could understand. She was very prompt in her turnaround which was very much appreciated.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Sara, Thanks for taking the time to leave a review, we really appreciate it. We're pleased to see that you had a positive experience working with Natasha and glad everything was able to be completed promptly. If we can be of any further assistance, please do let us know. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Spencer Spencer

Verified
Employment

Excellent service start to finish

Natasha took me through all the documentation explaining in depth any potential issues or areas of concern I had. I would highly recommend Parfitt Cresswell and Natasha.

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this review

A representative from Parfitt Cresswell Limited responded to this review

Hi Spencer, Thank you for taking the time to leave a review for Natasha. We will pass this onto Natasha who will be thrilled! Thanks also for the recommendation. We're pleased we were able to help you with your legal matter. If we can be of assistance in the future, please do let us or Natasha know. We'd be happy to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Kate P

Verified
Employment

Wouldn't hesitate to recommend!

I approached several larger firms to take on my case, but none offered the same level of attention to detail or personal approach that I experienced from the outset with Parfitt Cresswell. Natasha was brilliant to work with throughout the process and achieved a far better outcome than I had expected. She worked quickly, efficiently, and always made me feel supported and informed during what was a tricky time. I would highly recommend Natasha and the team at Parfitt Cresswell to anyone looking for genuinely client-focused solicitors.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Kate, Thank you for your lovely feedback. We're so pleased to see that Natasha was able to assist you with your matter and achieved the outcome you were looking for. We'll be sure to pass your feedback onto her. Thanks also for instructing us and trusting us with your legal needs. We really do appreciate it!. If we can be of any further assistance, please do get in touch. We'll be happy to assist. Thanks Kate. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Anonymous

Verified
Employment

Employment exit legal support

I recently received excellent legal advice on my settlement agreement from Natasha. She was prompt, professional, and raised important points that significantly strengthened my exit agreement. Natasha was knowledgeable, supportive, and easy to work with throughout the process. I’ve already recommended her to others and would happily do so again.

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David Boucher

Verified
Employment

Great service

Natasha helped me through a redundancy settlement recently. She was very thorough and explained everything very clearly so I knew exactly what was going on.

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Other Reviews

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Hativagoni

Hativagoni

I had an excellent customer experience with Lydia Wawiye of Parfitt Cresswell regarding my Settlement Agreement for redundancy. Lydia provided clear, concise legal advice, ensuring I understood all aspects of the agreement. Her professionalism, combined with her friendly and approachable demeanor, made a potentially stressful process much more manageable. Lydia's attention to detail and her prompt responses to my queries demonstrated a high level of commitment and expertise. I would highly recommend Parfitt Cresswell for their exceptional service and dedication to client satisfaction.

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Hativagoni

Hativagoni

I had an excellent customer experience with Lydia Wawiye of Parfitt Cresswell regarding my Settlement Agreement for redundancy. Lydia provided clear, concise legal advice, ensuring I understood all aspects of the Agreement. Her professionalism, combined with her friendly and approachable demeanor, made a potentially stressful process much more manageable. Lydia's attention to detail and her prompt responses to my queries demonstrated a high level of commitment and expertise. I would highly recommend Parfitt Cresswell for their exceptional service and dedication to client satisfaction..

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Rebecca

Employment

Rebecca

Very professional and polite team who supported me with my severance package paperwork. Would recommend.

A representative from Parfitt Cresswell Limited responded to this review

Dear Ms Arthur Very many thanks for leaving such a positive review they mean a great deal to us and we really appreciate your taking the time and will pass your kind comments on to Lydia Wawiye and her team. Should you require any further legal advice in the future do please contact us, we would be delighted to assist. With kind regards Client Services Team

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texas

texas

This solicitors had made the situation 100% more stressful than it need to be at the start they tried to cancel an appointment 10 before it was about to start the lack of communication was shocking that's if you can actually getting contact with your solicitor as they don't return calls when they say they will and they are still after money even though i was told that all the money has been paid i would only if you love stress

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Kathie

Employment

Kathie

Lydia was super friendly and very knowledgable. She highlighted some things I would have missed / not known about. She made the whole process very easy for me. Wonderful person .

A representative from Parfitt Cresswell Limited responded to this review

Dear Ms Rawlins Thank you so much for leaving such a positive review, we really do appreciate your taking the time and we have passed your very kind comments on to Lydia. If we can be of any assistance in the future please do not hesitate to contact us. With kind regards Client Services Team

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Reviews

4.8 /5 828 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Parfitt Cresswell Limited

Clients praise the firm’s expertise in conveyancing, wills and LPAs, probate, family law, settlement agreements, commercial property and leasehold matters. Reviews highlight strong legal knowledge, attention to detail and effective handling of complex transactions. Clients particularly value the team’s clear explanations, prompt communication, responsiveness, efficiency and ability to keep matters on track. The firm is also described as professional, approachable, patient, compassionate and supportive, with a reassuring manner that makes difficult and emotional processes feel much smoother.

Excellent communication
Clear explanations
Knowledgeable team
Professional service
Friendly staff
Responsive support
Efficient handling
Patient guidance
Helpful advice
Kept informed

ReviewSolicitors Review List

Profile image of Margaret Jefferies

Margaret Jefferies

Verified
Wills, Trusts & Probate

Redrafting my Will

It took many weeks and whilst well redrafted I had to ask for it to be sent to me

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Peter Peter

Verified
Commercial Property

Commercial transfer

Knowledgeable and helpful at every stage of the transaction.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Peter, Thank you for the positive feedback. We are happy to see that everything went smoothly with your commercial transfer and that you were pleased with the experience. We will be sure to pass your feedback onto Cathryn. Thank you. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Anonymous

Verified
Housing & Property

Knowledgeable, efficient & thorough.

Jo and her team are excellent! They are extremely knowledgeable and explained things well. They worked really efficiently and were always ahead of the others. Our friends recommended them and I would recommend as well. They were friendly and happy to explain or discuss anything as needed.

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A representative from Parfitt Cresswell Limited responded to this review

Thank you for your review. We appreciate you taking the time to feedback on your experience with our firm. We will pass your feedback onto Jo and her team who we are sure will be thrilled. We are pleased that you were happy with the service provided and are so happy to see that you would recommend us to others, thank you! If we can be of any further assistance, please do get in touch. Once again, thank you for trusting us with your legal matter and for the lovely feedback. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Susan

Verified
Wills, Trusts & Probate

Writing a codicil

Updating my will was made quick and simple by Alice, mostly done remotely, except for getting the document signed and handed in at the office.

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A representative from Parfitt Cresswell Limited responded to this review

Afternoon Susan, Thank you very much for taking the time to leave a review. We are pleased to read that you codicil was completed quickly and simply for you. We will be sure to pass your feedback onto Alice. If we can be of any further assistance now or in the future, please do not hesitate to get in touch. Thanks Susan. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Georgette Rahbe

Verified
Housing & Property

Buying a new house and selling previous

Excellent lawyer. Highly professional with great legal knowledge. Along the process of buying a new house and selling our previous home, always we have received timely and useful responses.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Afternoon Georgette, Thank you for leaving such a positive review for our firm. We really appreciate you taking the time to do so and are so pleased to hear that your home buying/selling process went smoothly. If we can assist you further, now or in the future, please don't hesitate to get in touch. We'd be very happy to help. All the best. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Other Reviews

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Angela Charrington

Angela

Very efficient and persistent in getting the job done

A representative from Parfitt Cresswell Limited responded to this review

Dear Angela, Thank you for taking the time to leave us a 5* review. We really appreciated it! We hope you found the experience a positive one and if we can be of any further experience now, or in the future, please don't hesitate to get in touch. Thanks for trusting us with your legal needs. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Logan Max

Logan

Parfitt Cresswell Solicitors in Sutton provided excellent legal advice. The team was professional, responsive, and guided me through the process with clarity and care. Highly recommend them.

A representative from Parfitt Cresswell Limited responded to this review

Dear Logan, Thanks so much for the lovely feedback. This is great to read and we really appreciate it! If we can be of any further assistance, now or in the future, please do get in touch. We'll be happy to help. Thanks Logan. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Margaret Bamford

Wills, Trusts & Probate

Margaret

Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

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M Khan

A client

I would give 10 stars if it were possible. Everyone was very kind and welcoming, and the work was done in seconds.

A representative from Parfitt Cresswell Limited responded to this review

Thank you very much for the wonderful feedback. This is lovely to read and we're so pleased that you were happy with the service provided. If we can be of any further assistance, please do let us know. We are here to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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M Evans

A client

We found Vicky to be friendly, helpful and efficient. Highly recommend

A representative from Parfitt Cresswell Limited responded to this review

Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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