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Parfitt Cresswell Limited

4.9 | 191 Reviews 191 Reviews | Wills, Trusts & Probate
828 Total Company Reviews info icon Wills, Trusts & Probate | info icon 828 Total Company Reviews Wills, Trusts & Probate | info icon 828 Total Company Reviews

The Keep, 17-21 Victoria Street, Windsor, Berkshire, SL4 1HE

Accepting new clients

The Keep, 17-21 Victoria Street, Windsor, Berkshire, SL4 1HE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 555624

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Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
Value for money: 93%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
9% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Parfitt Cresswell Limited

Meet the team of Parfitt Cresswell Limited

Contact & Locations - Parfitt Cresswell Limited

Opening hours

Monday 09:30–17:30
Tuesday 09:30–17:30
Wednesday 09:30–17:30
Thursday 09:30–17:30
Friday 09:30–17:30
Saturday (Closed)
Sunday (Closed)

The Keep, 17-21 Victoria Street, Windsor, Berkshire, SL4 1HE

Reviews

4.9 /5 191 Reviews
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Clients say

What clients say about Parfitt Cresswell Limited

Clients praise the firm’s expertise in conveyancing, wills and LPAs, probate, family law, settlement agreements, commercial property and leasehold matters. Reviews highlight strong legal knowledge, attention to detail and effective handling of complex transactions. Clients particularly value the team’s clear explanations, prompt communication, responsiveness, efficiency and ability to keep matters on track. The firm is also described as professional, approachable, patient, compassionate and supportive, with a reassuring manner that makes difficult and emotional processes feel much smoother.

Excellent communication
Clear explanations
Knowledgeable team
Professional service
Friendly staff
Responsive support
Efficient handling
Patient guidance
Helpful advice
Kept informed

ReviewSolicitors Review List

Profile image of Margaret Jefferies

Margaret Jefferies

Verified
Wills, Trusts & Probate

Redrafting my Will

It took many weeks and whilst well redrafted I had to ask for it to be sent to me

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this review

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Susan

Verified
Wills, Trusts & Probate

Writing a codicil

Updating my will was made quick and simple by Alice, mostly done remotely, except for getting the document signed and handed in at the office.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Afternoon Susan, Thank you very much for taking the time to leave a review. We are pleased to read that you codicil was completed quickly and simply for you. We will be sure to pass your feedback onto Alice. If we can be of any further assistance now or in the future, please do not hesitate to get in touch. Thanks Susan. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Anonymous

Verified

Not Overly Keen

No middle option with this review and only based on 2025's experience. I've been with Copley Clark (and Bennett) for many years and there has never been a problem. 2025 saw some health problems; hence I couldn't get to the office to change my Will. Victoria came out, and I stressed that I wished this to be completed by a certain date in October. Another appointment was made and suddenly at the last minute Victoria was unable to come out - coincidentally it was half term!! No one else was offered, therefore I had to wait, which I wasn't happy about. I must add, Victoria is a very disorganised person where her paperwork is concerned. I'd like to change my Will again and due to health issues I'm unable to attend the office. I am now left wondering: should I look elsewhere or still stay with the same company and ask to see someone else?

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Susan Susan

Verified
Wills, Trusts & Probate

New will

Alice was highly professional with excellent knowledge and advice .

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Susan, Thank you for leaving us a 5* review. We really do appreciate it! We're pleased to see that the service provided by Alice met your expectations and that it was a positive experience for you. This is great! We'll be sure to pass this onto Alice. If we can be of any further assistance, please don't hesitate to get in touch. Thanks Susan. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Alan

Verified

Downsizing to a Retirement Flat

I have used Copley Clark for my will and for downsizing to a leasehold retirement flat. My solicitor Gwen Yangtin Li was very knowledgable about the issues around leasehold flats and retirement complexes. We had difficulty with the freehold solicitors and the Sellers conveyancer. They seemed much less knowledgeable. I consulted Jon Andrew about ownership of the retirement Flat as my wife is in a care home. I would also like to express thanks to Patumi Gholam for her help

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Other Reviews

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Margaret Bamford

Wills, Trusts & Probate

Margaret

Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

0
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Manthri Amerasinghe

Manthri

I contacted Parfitt Cresswell Solicitors when my daughter passed away in 2023. I did not know anything. It was not easy Mahreen Paswal and her team took over the case and things started getting sorted out.and by March 2026 the case was over. It was not easy and I am ever so grateful to Mahreen añd her team for being there for me and helping me..Thank you Mahreen and the team. God bless you all.

A representative from Parfitt Cresswell Limited responded to this review

Dear Manthri, Thank you for taking the time to leave such a kind review. We are deeply sorry for the loss of your daughter and appreciate how difficult this period must have been for you. We are pleased that Mahreen Paswal and her team were able to support and guide you through the process. We will be sure to pass you feedback onto Mahreen. Thank you for placing your trust in us during such a challenging time. If we can be of any further assistance, please do get in touch. We wish you all the very best for the future, Client Services Team - Parfitt Cresswell Solicitors

0
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Liz

Liz

I have already recommended Zoe to family and friends - not just for the personalised and attentive service from the whole team, but for how they helped me navigate major life events (probate, wills) with a comprehensive and professional approach. Although I no longer live locally, Coleman’s / Parfitt Cresswell have been consistently reliable, and I would not have any hesitation to using them for any legal services I might need again in future

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lynda

lynda

When we ask Mr J Andrew’s to make a will and Lasting Power of attorney for us we found him very pleasant and explained everything very carefully so we understood. We would recommend him anytime to family and friends. We will definitely use him again should we need too.

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Giuseppe

Wills, Trusts & Probate

Giuseppe

Carole was very easy to deal with answering emails and telephone calls promptly. Provided clear and easy to understand information. Excellent service.

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Reviews

4.8 /5 828 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Parfitt Cresswell Limited

Clients praise the firm’s expertise in conveyancing, wills and LPAs, probate, family law, settlement agreements, commercial property and leasehold matters. Reviews highlight strong legal knowledge, attention to detail and effective handling of complex transactions. Clients particularly value the team’s clear explanations, prompt communication, responsiveness, efficiency and ability to keep matters on track. The firm is also described as professional, approachable, patient, compassionate and supportive, with a reassuring manner that makes difficult and emotional processes feel much smoother.

Excellent communication
Clear explanations
Knowledgeable team
Professional service
Friendly staff
Responsive support
Efficient handling
Patient guidance
Helpful advice
Kept informed

ReviewSolicitors Review List

Profile image of Margaret Jefferies

Margaret Jefferies

Verified
Wills, Trusts & Probate

Redrafting my Will

It took many weeks and whilst well redrafted I had to ask for it to be sent to me

Legal experts tagged in
this review

0
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Profile image of Peter Peter

Peter Peter

Verified
Commercial Property

Commercial transfer

Knowledgeable and helpful at every stage of the transaction.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Peter, Thank you for the positive feedback. We are happy to see that everything went smoothly with your commercial transfer and that you were pleased with the experience. We will be sure to pass your feedback onto Cathryn. Thank you. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Knowledgeable, efficient & thorough.

Jo and her team are excellent! They are extremely knowledgeable and explained things well. They worked really efficiently and were always ahead of the others. Our friends recommended them and I would recommend as well. They were friendly and happy to explain or discuss anything as needed.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Thank you for your review. We appreciate you taking the time to feedback on your experience with our firm. We will pass your feedback onto Jo and her team who we are sure will be thrilled. We are pleased that you were happy with the service provided and are so happy to see that you would recommend us to others, thank you! If we can be of any further assistance, please do get in touch. Once again, thank you for trusting us with your legal matter and for the lovely feedback. Regards, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Susan

Susan

Verified
Wills, Trusts & Probate

Writing a codicil

Updating my will was made quick and simple by Alice, mostly done remotely, except for getting the document signed and handed in at the office.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Afternoon Susan, Thank you very much for taking the time to leave a review. We are pleased to read that you codicil was completed quickly and simply for you. We will be sure to pass your feedback onto Alice. If we can be of any further assistance now or in the future, please do not hesitate to get in touch. Thanks Susan. Regards, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Georgette Rahbe

Georgette Rahbe

Verified
Housing & Property

Buying a new house and selling previous

Excellent lawyer. Highly professional with great legal knowledge. Along the process of buying a new house and selling our previous home, always we have received timely and useful responses.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Afternoon Georgette, Thank you for leaving such a positive review for our firm. We really appreciate you taking the time to do so and are so pleased to hear that your home buying/selling process went smoothly. If we can assist you further, now or in the future, please don't hesitate to get in touch. We'd be very happy to help. All the best. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Other Reviews

Profile image of Angela Charrington

Angela Charrington

Angela

Very efficient and persistent in getting the job done

A representative from Parfitt Cresswell Limited responded to this review

Dear Angela, Thank you for taking the time to leave us a 5* review. We really appreciated it! We hope you found the experience a positive one and if we can be of any further experience now, or in the future, please don't hesitate to get in touch. Thanks for trusting us with your legal needs. Regards, Client Services Team - Parfitt Cresswell Solicitors

0
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Logan Max

Logan

Parfitt Cresswell Solicitors in Sutton provided excellent legal advice. The team was professional, responsive, and guided me through the process with clarity and care. Highly recommend them.

A representative from Parfitt Cresswell Limited responded to this review

Dear Logan, Thanks so much for the lovely feedback. This is great to read and we really appreciate it! If we can be of any further assistance, now or in the future, please do get in touch. We'll be happy to help. Thanks Logan. Regards, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Margaret Bamford

Margaret Bamford

Wills, Trusts & Probate

Margaret

Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

0
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M Khan

A client

I would give 10 stars if it were possible. Everyone was very kind and welcoming, and the work was done in seconds.

A representative from Parfitt Cresswell Limited responded to this review

Thank you very much for the wonderful feedback. This is lovely to read and we're so pleased that you were happy with the service provided. If we can be of any further assistance, please do let us know. We are here to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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M Evans

A client

We found Vicky to be friendly, helpful and efficient. Highly recommend

A representative from Parfitt Cresswell Limited responded to this review

Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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