Genna
Employment
Excellent service from the start
Quick and efficient responses to my original issue and queries. Easy to understand responses I was recommended by an ex colleague, who went through the same process
Ison Harrison Limited
Dispute Resolution
|
3,652 Total Company Reviews
Dispute Resolution
|
3,652 Total Company Reviews
Suite 106/107 Cleveland Business Centre, Oak Street, Middlesbrough, Cleveland, TS1 2RQ
Accepting new clients
Suite 106/107 Cleveland Business Centre, Oak Street, Middlesbrough, Cleveland, TS1 2RQ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8013841
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Ison Harrison Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
9%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
14%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.8/5
Value for money
4.6/5
Accreditations
Ison Harrison Limited are accredited by
Description
We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 350 staff across 20 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.
Rankings by area of expertise
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ison Harrison Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
11% above
national average
Success
Rate
Rate
Satisfied with outcome
13%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
13% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
13%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
13% above
national average
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Accreditations
Ison Harrison Limited are accredited by
Description
We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 350 staff across 20 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.
Rankings by area of expertise
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 2
Family Law
1 / 3
Commercial Property
1 / 16
Wills, Trusts & Probate
1 / 16
Employment
1 / 4
Personal Injury
1 / 5
Company & Commercial
1 / 3
Dispute Resolution
1 / 4
Immigration
1 / 1
Professional Negligence
1 / 1
Crime/ Criminal Defence
1 / 6
Construction
1 / 1
Clinical Negligence
1 / 2
Consumer
1 / 5
Notary
1 / 11
Banking
1 / 1
Money & Tax
1 / 9
Driving offences
1 / 12
Human rights
1 / 1
Welfare & Benefits
1 / 10
Regulations
1 / 6
Local
1 / 11
Housing & Property
60 / 4,769
Family Law
64 / 4,221
Commercial Property
52 / 3,667
Wills, Trusts & Probate
146 / 3,760
Employment
37 / 3,621
Personal Injury
65 / 2,653
Company & Commercial
22 / 4,185
Dispute Resolution
75 / 1,801
Immigration
34 / 2,281
Professional Negligence
14 / 1,297
Crime/ Criminal Defence
85 / 2,139
Construction
125 / 856
Clinical Negligence
57 / 1,246
Consumer
103 / 4,416
Notary
27 / 843
Banking
14 / 1,031
Money & Tax
39 / 1,951
Driving offences
20 / 623
Human rights
11 / 963
Welfare & Benefits
27 / 1,049
Regulations
18 / 2,413
National
42 / 11,165
Meet the team of Ison Harrison Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Sarah Magson
Partner
5.0
|
2 Reviews
Meet the team of Ison Harrison Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Sarah Magson
Partner
5.0
|
2 Reviews
Contact & Locations - Ison Harrison Limited
Suite 106/107 Cleveland Business Centre, Oak Street, Middlesbrough, Cleveland, TS1 2RQ
Reviews
4.8
/5
84 Reviews
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Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Ison Harrison Limited
The firm specialises in conveyancing, wills and probate, immigration, personal injury, business transactions and clinical negligence, with strong technical knowledge and efficient, timely case progression. Clients praise clear, patient explanations, proactive communication, responsiveness and regular updates. Valued soft skills include professionalism, approachability, empathy, calmness under stress, patience with first-time buyers, and a supportive, reassuring manner that makes complex processes straightforward and reduces client anxiety.
clear communication
very responsive
professional service
helpful staff
friendly approach
knowledgeable team
efficient process
patient explanations
supportive guidance
stress‑free handling
ReviewSolicitors Review List
David Papworth
Employment
Settlement Agreement Legal Advice
Shumi was assigned as my lawyer to advise / review my employment settlement agreement. I was really pleased with the speed of the work undertaken and the thoroughness of the review and document walk through.
Solicitors tagged in
this review
Anonymous
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Brilliant service
Brilliant service managed to get me the outcome I wanted from my case would use again thank you
Solicitors tagged in
this review
David William Holliday
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Legal Business
Legal decisions made easy, efficient, friendly service.
Solicitors tagged in
this review
grahame hodson
Employment
Executed agreement D M Keith
Yonus and Ella explained everything really well and the agreement settlement was produced very quickly and without any issues or difficulties.
Other Reviews
J
A client
Our experience with Ison Harrison has been extremely stressful and disappointing. We were assigned a solicitor who, in our case, provided information that turned out to be inaccurate on several occasions. As a result, we incurred unexpected additional costs of approximately £6,500 during our house purchase. Following this, our case was passed to another solicitor. After completion and moving into the property, we were contacted two weeks later and informed that there had been a calculation error and we now owed a further £1,083. We challenged this, as the mistake was not ours. The complaint was escalated to a manager, who advised us to contact the Ombudsman, which we have done and are currently awaiting a response. While waiting for the Ombudsman’s outcome, we then received an email stating that if we did not pay half of the amount within 7 days, the matter would be passed to an external agency, which could affect our credit rating. We have attempted to contact Ison Harrison multiple times by phone and email following that message, but we have not received a response. This entire situation has caused significant stress after what should have been a positive milestone. Based on our experience, I would strongly recommend ensuring that all costs are clarified in writing and that you request clear confirmations at every stage. We are hopeful the Ombudsman will help resolve this fairly.
Tracey
Tracey
Dealt with Simon Helliwell ..excellent service,kept me updated about my case regularly and was always happy to speak to me on the telephone if necessary..great service provided .
Stephanie
Stephanie
I wouldn't use this company if it was the last company on earth, communication was shocking left weeks without returning our calls, rude, totally unprofessional even to the point of our solicitor sighing documents on our behalf which was never agreed. Also Loved to send a big bill every few weeks for work that had not been done. Dragged our case out longer than it should have ever gone on for 18 months later we swapped to a different solicitors and our case was done in no time
Kieran
Kieran
I would highly recommend this solicitors, they are professional, hard working,committed & truthful to their clients case. I have had a case with these for a number of years and I am extremely impressed with how they have handled it. It was complicated and tireless, however they have dealt with this and are firm with the defendants. I would particularly like to thank Helen and her team for the effort they have put into the long process of dealing with my case.They have kept me updated on developments as well as kept in touch to see how I am & how I’m coping. I could not recommend them enough. Once again thank you Helen & your team. From Mrs S
John
John
Very friendly Solicitors who have helped me stay calm through several ‘strange encounters of the third kind’ I have been plagued with since putting my Yorkshire feet back on Home Turf.
Reviews
4.7
/5
3652 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Ison Harrison Limited
The firm specialises in conveyancing, wills and probate, immigration, personal injury, business transactions and clinical negligence, with strong technical knowledge and efficient, timely case progression. Clients praise clear, patient explanations, proactive communication, responsiveness and regular updates. Valued soft skills include professionalism, approachability, empathy, calmness under stress, patience with first-time buyers, and a supportive, reassuring manner that makes complex processes straightforward and reduces client anxiety.
clear communication
very responsive
professional service
helpful staff
friendly approach
knowledgeable team
efficient process
patient explanations
supportive guidance
stress‑free handling
ReviewSolicitors Review List
Paul Shorthouse
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Property Sale
Very professional kept us up to date all the way through the process highly recommend
Legal experts tagged in
this review
Judith Mary Walton
Verified
This review was submitted by a verified client of Ison Harrison Limited.
House Purchase
Excellent professional service. Communication prompt and supportive through the process.
Legal experts tagged in
this review
Courtney Leigh Walker
Verified
This review was submitted by a verified client of Ison Harrison Limited.
A breeze experience
First time buyers so new to this experience. Everything went smoothly and Ellena was very friendly and knowledgeable. We felt we could put our trust in her which is a massively good thing. Any questions we had were answered quickly and every part of the process was explained clearly. Cannot fault our experience at all. Will definitely use again in the future and would recommend to anyone:)! 10/10 service. Thank you for making our first time buying experience a breeze!
Legal experts tagged in
this review
Mark & Julia
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Housing & Property
Fantastic service
Rachel was fantastic all throughout our home sale/purchase journey. Fully professional but very sympathetic when we thought it was getting tough. Brilliant ambassador for the sector of law she works in. Has an amazing team behind her too. Thank you all for everything you did.
Solicitors tagged in
this review
Eleanor Beth Hartland
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Commercial Property
If I could give 10 stars I would!
Ellena was kind, professional, caring and so helpful from start to finish! She was on the ball at every step of the way, ensuring I felt confident and at rest! I asked some pretty silly questions and probably contacted her daily throughout our sale and purchase but nothing was to much trouble for her, she helped me no end and I'll never use a different solicitor again! Thanks Ellie you was amazing
Legal experts tagged in
this review
Other Reviews
Natalie Gorton
Natalie
My husband used Simon after he was seriously injured at work. From the very beginning, Simon was professional, approachable and always clear with his advice. He kept us updated throughout the process and responded promptly to any questions we had. His knowledge and guidance gave us confidence during a very difficult time, and his hard work ultimately helped us achieve a successful outcome. We are extremely grateful for his support and would highly recommend Simon to anyone seeking legal representation.
matthew taylor
matthew
Terri-Anne and Tanya were fantastic throughout our entire conveyancing process, they were clear, informative, responsive, professional and friendly. I would recommend their services highly to anyone considering Ison Harrison and they are a credit to this firm.
Damon Sugden
Damon
Ison Harrison Pudsey have been fantastic all through our house sale, I highly recommended them. A huge thankyou to all the team: Terri‑Anne, Nicole, Fiona and Dan - you are the best!
Daniel Cowley
Daniel
Throughout the conveyence process Claire and the rest of the team were great. They were prompt with communications, made sure we understood all steps of the process and just generally made the process as painless and smooth as possible, based on our experience, would happily reccomend.
Aiasha Farid
Aiasha
I recently completed the purchase of my property with the help of Ison Harrison Solicitors and I honestly couldn’t be happier with the service I received. Everything was handled amazingly fast and smoothly from start to finish. A special thank you to Sonia, who was absolutely brilliant throughout the whole process. She always responded quickly, kept me updated at every stage, and made everything feel stress-free and straightforward. Also a big thank you to Oliver for all his help during the purchase and exchange process. Both were professional, efficient, and supportive throughout. I would highly recommend Ison Harrison Solicitors to anyone purchasing a property. Thank you again for making the process such a positive experience!
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