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We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services. Read more...
Ison Harrison Limited
have 22 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ison Harrison Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ison Harrison Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ison Harrison Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ison Harrison Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Mynie
Collected on:
Louise and Zoe were dealing with the sale of my home.
Both were very professional and helpful, they kept me updated and always answered my questions in a very timely manner.
I would definitely recommend and use them again
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Teresa
Collected on:
I can honestly say that everything was dealt with professionally and and made a difficult time more bearable. Calling into the office, I felt I was greeted with pleasant regard. Really friendly and accommodating.
Zenab always answered my emails and corresponded promptly. I would recommend the branch at Queensbury without hesitation.
Thank you so much.
Mary Broadfoot
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David
Collected on:
Grahame Roberts was very helpful in dealing with the claim for asbestos’s compensation against the firm my father used to work for
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Scott
Collected on:
Excellent service from Louise and Zoe. Very helpful, polite and friendly. The sale of the house went through very smoothly with no complications and we were always informed of the progress and anything we needed to know. Most of the communication was through email but they were always available for us to call into the office and speak to them if we needed to. We appreciate the work they did for us and would definitely use them again.
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David
Collected on:
I would like to thank everyone at Ison Harrison for their excellent work, professionalism and kindness, especially Sarah Zahid.
From our initial meeting, emails etc.
I feel now a good working relationship has been built for future legal consultation if required.
I was also grateful and surprised to accept a gift token, being the first client of the new Ison Harrison Queensbury office branch.
I would like to wish Sarah, staff there and also at Bingley, all the best for their futures working at Ison Harrison.
I would recommend them and will definitely use them again in the future. Thanks again for everything.
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Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Elizabeth Ann,
Collected on:
This review is for a different branch.
Very professional and clear at communicating the process - very quick.
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Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Anonymous,
Collected on:
This review is for a different branch.
Straightforward start to finish, approachable, helpful when required and answered queries quickly and accurately.
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Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Lizzie,
Collected on:
This review is for a different branch.
I can’t thank Sarah Bolitho from Ison Harrison solicitors enough. She supported me through one of the most stressful times of my life fighting to get my dog back and because of her hard work, dedication, and compassion, I got him home. Sarah was understanding, honest, and incredibly knowledgeable. She took the time to listen and explain everything in a way that made sense, and I always felt like she truly cared. I never felt alone through the process. If you’re looking for someone who will fight your corner with professionalism and heart, I couldn’t recommend Sarah more. Thank you for giving me my baby boy back.
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Matter Type:
Residential Conveyancing
Emily
Collected on:
This review is for a different branch.
Recently used for buying and selling our house, struggled to get in touch with them when asking for updates, kept asking for documents after a deposit was moved from my account to my mums for saving, even after providing bank statements for money leaving and coming back in for mine and mums account, eventually charged us a ‘gifted deposit’ fee of £100 (I was not told there would be a charge for this). Was told to find out a lot of information ourselves and in the end just corresponded to our buyers/sellers via WhatsApp as quicker and easier than dealing with these. Absolutely wouldn’t recommend this company
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This review has been left by a verified client who used Ison Harrison Limited.
Andrea Elizabeth,
Collected on:
This review is for a different branch.
Kathryn Graham from the Wakefield Branch of Ison Harrison was so efficient and helpful regarding the sale of my Late Mum's House.
Kathryn kept us up-to-date every step of the sale.
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Matty
Collected on:
I’ve recently bought my first property using Ison harrison as my solicitors. You always hear stories about Solicitors slowing down the process or not being helpful etc, but this is not the case at all with ison Harrison. Sonia and Oliver replied to emails in minutes and were always there to help this clueless first time buyer every step of the way. I thank them both massively and wish them both all the successes life brings.
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Majid
Collected on:
I instructed Ison Harrison Solicitors to act on three separate property purchases over the past year. While the first two transactions were handled relatively smoothly, the third was extremely disappointing — particularly in relation to legal costs and communication.
The solicitor originally dealing with the third transaction left the firm partway through, and it appears there was no proper handover.
When the final invoice was issued — nearly a year after instruction — the legal fees had more than doubled compared to the original quote. Several items had increased significantly, and a number of additional charges were added with no explanation or prior notice.
In my experience — both with this firm and others — any substantial changes to legal costs should be clearly communicated as a matter of standard practice. That simply didn’t happen here.
I raised my concerns and even provided a direct comparison with a very similar previous purchase handled by Ison Harrison, but was told there was nothing that could be done.
This left me with no option but to withdraw from the sale — resulting in unnecessary stress for the seller, disruption for the agent, and financial loss for me.
It’s a real shame, as I chose to use Ison Harrison based on earlier positive experiences. But the lack of transparency and internal coordination in this instance was extremely poor.
I would not recommend Ison Harrison Solicitors based on my recent experience.
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Zoe
Collected on:
Excellent service from Lucy Wells at Ison Harrison. We had a bit of a rocky start with another solicitor in the firm but since Lucy took over we have made good progress. Her communication and knowledge is fantastic. Big thank you to Sally and Julie too, who have also been great.
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Corinne
Collected on:
My partner and I recently used Ison's to arrange our wills and power of attorney. Absolutely fantastic service from start to finish. Great communication and things were explained clearly so we were able to understand. Special shout out to Lisa who was professional, friendly and a pleasure to meet. Thank you
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Jo
Collected on:
Excellent service, thank you
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We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 330 staff across 20 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services. As you can see the firm has enjoyed substantial growth over the past decade. We have always taken the view that standing still as a business is not an option for us. We have seen many law firms either go out of business or reduce in size over the years and we were determined not to struggle in the same way. We have therefore constantly looked to improve. We have looked for opportunities to grow our profile, the number of our offices, and the breadth of services that we offer. We have looked for ways to improve our internal processes, employee engagement and how we deal and communicate with clients. All partners and managers recognise the importance of communication and set the tone within the firm employing honest, open and prompt communication with clients and colleagues alike.
