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We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services. Read more...
Ison Harrison Limited
have 18 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ison Harrison Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ison Harrison Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ison Harrison Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ison Harrison Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Grace Leonard
Collected on:
You really hear a lot of horror stories about solicitors and buying houses however Saskia and Rebecca were fantastic. Completely on the ball and everything was done so efficiently. Very happy.
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This review has been left by a verified client who used Ison Harrison Limited.
Anonymous
Collected on:
We feel that we have been treated fairly, with understanding and an overall great service
A representative from Ison Harrison Limited responded to this review on 15 April, 2024:
Thank you! We're glad to hear you received fair treatment, understanding, and overall great service from Faye. Your satisfaction is important to us. Best Regards, Ison Harrison Limited
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Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Chuchi
Collected on:
Joanne Hawkins and Faye Chadwick are superb. Very helpful in processing all the legal matters on our behalf. They are prompt in chasing all the people and all the parties involve. Also, they are very easy to contact, every time we ask questions that we don’t understand they are happy to help. I will recommend Ison Harrison to my friends. Thank you.
A representative from Ison Harrison Limited responded to this review on 11 April, 2024:
Thanks for the glowing review regarding your recent mortgage matter, Chuchi! We're thrilled to hear that Joanne and Faye provided such excellent support and service. Your recommendation means a lot to us here. If there's anything further we can support with, please do not hesitate to reach out.
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Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Matter Type:
Residential Conveyancing
Matt Price
Collected on:
Existing client of Ison Harrison for probate matters, but a pleasure to deal with Faye and Adrian on a conveyancing matter. Worked quickly and efficiently, responded to e-mails promptly and generally kept me up to date. Friendly, can-do and no fuss approach. Would certainly instruct again and recommend to others
A representative from Ison Harrison Limited responded to this review on 02 April, 2024:
Hi Matt. Thank you for your feedback! We're pleased to hear that Faye and Adrian provided you with a positive experience during your conveyancing matter. We appreciate your kind words and are glad they worked quickly and efficiently, keeping you up to date and responding promptly to emails. We look forward to assisting you in the future and appreciate your recommendation. Thanks for choosing us!
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This review has been left by a verified client who used Ison Harrison Limited.
Anonymous
Collected on:
hardly any communication throughout the process ended up dealing with people from my mortgage myself as they couldn’t even get in contact with them. would expect a lot more when i am paying over £1000 for a service. if anything solicitors where a hinderance to my process as some paperwork wasn’t filed until a month after i sent it and was confirmed that it had been received. really expect much more for the amount they charge
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This review has been left by a verified client who used Ison Harrison Limited.
Courtney Partlow
Collected on:
From day one I received great service and communication was always clear and straight forward. I really appreciate all your help!
A representative from Ison Harrison Limited responded to this review on 25 March, 2024:
We're delighted to have provided you with great service and clear communication throughout. Thank you for your appreciation, Courtney.
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Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Matter Type:
Residential Conveyancing
Michael
Collected on:
Ison Harrison did the conveyancing for my new house, I would have no hesitation in recommending them. Adrian and Joanne were very helpful and all my enquiries were answered quickly. Everything related to the house purchase went smoothly and happened when it should.
A representative from Ison Harrison Limited responded to this review on 14 March, 2024:
Thank you for recommending us, Michael. We are delighted that Adrian and Joanne provided you with helpful assistance and ensured a smooth house purchase process. Best Wishes, Ison Harrison.
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This review has been left by a verified client who used Ison Harrison Limited.
Ellie
Collected on:
Our experience with Ison Harrison Solicitors was amazing. They was very helpful and efficient throughout the full process. Joanne and Adrien were excellent to deal with and they made sure we understood every step. Thank you as well to Faye for all your work.
A representative from Ison Harrison Limited responded to this review on 06 March, 2024:
We're thrilled to hear about your positive experience with us, Ellie. Joanne, Adrien, and Faye are valued members of our team, and we're delighted they could assist you effectively. Best Wishes, Ison Harrison.
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This review has been left by a verified client who used Ison Harrison Limited.
Matthew Rice
Collected on:
Great service throughout, I was always kept up to date and both Faye and Joanne were always very responsive. Would definitely use IH in the future and recommend for anyone requiring solicitors.
A representative from Ison Harrison Limited responded to this review on 04 March, 2024:
Dear Matthew, Thank you for your feedback! We're glad to hear that you had a great experience with Faye and Joanne. We look forward to assisting you in the future and appreciate your recommendation. Best regards, Ison Harrison Limited
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This review has been left by a verified client who used Ison Harrison Limited.
Joanne Courtney
Collected on:
Very helpful during a stressful time. Shout out to Lucy at Morley office and Joanne at Wakefield office
A representative from Ison Harrison Limited responded to this review on 21 February, 2024:
Dear Joanne, Thank you for your review. We're pleased Lucy and Joanne were able to provide helpful support during a stressful time. Your shout-out is greatly appreciated.
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Jennie
Collected on:
Great service received from Tracey who dealt with my personal injury claim. Her communication was clear and unambiguous, she was responsive and very knowledgeable. I would highly recommend using Ison Harrison Solicitors services.
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Michelle
Collected on:
I highly recommend Ison Harrison Solicitors. They were assigned to my case and helped immensely during a very difficult time. With great communication and very professional service, they made the process of my cica application much less stressful. Thank you for all your hard work and efforts.
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Stuart
Collected on:
Having worked with at least a dozen firms to buy and sell property, Samuel was exceptional. From the very start, he understood our urgency and managed expectations well throughout the process. He was always responsive to questions and fundamentally, did an amazing job, so thank you!
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Michael
Collected on:
Great service, communication with Niamh & Rebecca was easy. They were always quick to respond to any queries regarding the conveyancing process. I would highly recommend.
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Bob
Collected on:
Visited Ilkley office and given sound advice and assistance
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We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services. As you can see the firm has enjoyed substantial growth over the past decade. We have always taken the view that standing still as a business is not an option for us. We have seen many law firms either go out of business or reduce in size over the years and we were determined not to struggle in the same way. We have therefore constantly looked to improve. We have looked for opportunities to grow our profile, the number of our offices, and the breadth of services that we offer. We have looked for ways to improve our internal processes, employee engagement and how we deal and communicate with clients. All partners and managers recognise the importance of communication and set the tone within the firm employing honest, open and prompt communication with clients and colleagues alike.
