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We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services. Read more...
Ison Harrison Limited
have 20 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ison Harrison Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ison Harrison Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ison Harrison Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ison Harrison Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Purchase and Sale
Sasha
Collected on:
We received 2 recommendations for Ison Harrison and we’re very happy we decided to go with them for buying a first house.
The team who helped us managed everything so efficiently and professional, and always kept us in the loop of what stage we were at! Thankyou
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Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Laura
Collected on:
I wasn't expecting Siobhan to be my solicitor but I'm so glad she got given my case. Siobhan and her team have been exceptional throughout! I could contact her by email, message or phone at any point and she would always respond. She knew what she was doing and was professional but at the same time so friendly and caring of the situation. From the minute I rang these solicitors they did absolutely everything they could with no delays, my situation was urgent. I know that if anything arises from my case in the future I can get in touch with Siobhan and she will be there to help and support me again. I couldn't be more happy or thankful for everything.
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Matter Type:
Residential Conveyancing
Helen
Collected on:
We used them for a straightforward sale of a freehold property, with no chain, to a buyer with no chain.
In my opinion, Ison Harrison made a complete mess of something they must deal with very frequently - a sale by family members acting as Power of Attorney for an elderly relative.
After receiving, reviewing and copying the PoA documents, they asked for the death certificate of the owner of the property! (who was, of course a loved one, and very much alive!)
Luckily I was not unduly offended, but many people would have been. I felt this was very unfortunate, and showed a lack of professionalism and a lack of attention to detail.
A year after copying the documents, and six months after the completion of the sale, Ison Harrison discovered that the copies they had taken of the PoAs were incomplete. This was causing issues at the Land Registry. They did not 'own up' or apologize, but rather sought to deflect the blame to me, the buyer's solicitor, and everyone else. They actually wrote in an email to me "these things happen". I found that shocking, coming as I do from another highly regulated profession.
They behaved in way which appeared to me as arrogant and unprofessional.
I will never use them again.
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Matter Type:
Residential Conveyancing
Lisa
Collected on:
Abysmal service. Rude arrogant staff, never call you back, ignore emails, fail to register a freehold purchase and can’t even apologise for their up. Disgusting service, complaint put in to director ( what a joke) and will also complain to Ombudsman. Avoid, and find a competent solicitors, as you’ll be the one chasing up constantly as they actually don’t give a toss about you as a customer.
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Jo
Collected on:
I was a first time buyer moving almost 200 miles away for work. Their client (the seller) had advised they could move out "whenever needed" as they had friends and family local to the area. I know now this was merely a viewing tactic to get an offer put in and I should have gotten that in writing. I was informed 2 months after all forms and searches had been completed, I was now in a chain and the seller was now unwilling to break said chain (a bit frustrating as I had begun putting my belongings in storage to prepare for the move). A new completion date was agreed by all members of the chain. I made the relevant arrangements - moving van, deposit sent to my solicitors, booked time off work, child care etc. However, just 7 days before the agreed completion date, **company name** informed my solicitor that the seller could no longer move out because the property they were moving into was tenanted (something **company name** should have confirmed well before proposing a completion date).
All this was despite me personally confirming with all parties involved a week before.
Unfortunately, the sale fell through after 5 months of the offer, costing me almost £2,000 on storage, solicitor and survey fees.
I felt misinformed and led on. This may have predominantly been down to a dishonest / disorganised seller but absolutely no vetting or checks on basic information seemed to have been made before communicating completion dates, hence I wasted time and money on fees that could have been avoided.
Completely unacceptable for what should have been a straightforward move. The whole process was unnecessarily complicated, mentally exhausting and drawn out.
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Matter Type:
Residential Conveyancing
Joe
Collected on:
I just wanted to leave a review regarding my experience with Victoria Hackney of Ison Harrison Morley office. She was brilliant; I’ve had bad experiences in the past with solicitors my sale was actually put on hold by another solicitors so I approached Ison Harrison, peak COVID when most of the world had stopped, they were helpful and took over my conveyancing whist working hard to push the sale through in decent time.
Victoria was always available, responsive and very helpful throughout. Made selling the house much less stressful.
Would highly recommend her!
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edward
Collected on:
hopeless and careless service. Failure to check files before acting. no communication. no response to queries or to formal complaint. final details never presented. Legal ombudsman upheld our complaint.
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Matter Type:
Purchase and Sale
Joshua
Collected on:
Victoria and Ashley are very good at what they do and get it done very well. I cant thank Victoria enough for she has done for me helping me complete the sale of my house. Would Definitely Recommend Ison Harrison 100%
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Matter Type:
Purchase and Sale
sharon
Collected on:
Victoria and Ashley were brilliant, nothing was to much trouble, the purchase of the house was fast and effortless, could not fault them on anything even the price was competitive. Will use again.
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Verified review
This review has been left by a verified client who used Ison Harrison Limited.
Charles Guy
Collected on:
This review is for a different branch.
Great , easy experience with David and his team , responded promptly to our enquires and emails - very easy process and would definitely recommend .
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Mesfin
Collected on:
I was aware of Ison Harrison Solicitors via their billboard adverts in Leeds and always had a hunch that they are good solicitors. I chose them for the property I recently purchased. I must say my hunch was correct. The purchase of the property went smoothly. I received a very professional service with good communication throughout.
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james
Collected on:
Great experience from start to finish very professional ,staff were very friendly and kept me well informed throughout the whole buying process to completion.highly recommended this firm
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Emmanuel
Collected on:
I must say I am so pleased to have liaised with your team in purchasing my new home. You made the whole process stress-free and I was informed every step of the way. I can proudly say I am now a new house owner, thanks to Ison Harrison! Highly recommend
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Molly
Collected on:
I am extremely pleased with the service I got from Ison the staff were friendly and completed my work to an excellent standard. I would definitely recommend this to anyone
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Mavis
Collected on:
9 hours ago
New
I would like to thank Ison Harrison Solicitors for the service and assistance provided to my partner and I during our documentation for our residency permit.
Especially to Mr Arif, with his immense knowledge in the Law, he was able to come out with outstanding results from the Home Office.
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We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 330 staff across 20 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services. As you can see the firm has enjoyed substantial growth over the past decade. We have always taken the view that standing still as a business is not an option for us. We have seen many law firms either go out of business or reduce in size over the years and we were determined not to struggle in the same way. We have therefore constantly looked to improve. We have looked for opportunities to grow our profile, the number of our offices, and the breadth of services that we offer. We have looked for ways to improve our internal processes, employee engagement and how we deal and communicate with clients. All partners and managers recognise the importance of communication and set the tone within the firm employing honest, open and prompt communication with clients and colleagues alike.
