Stanley Carr
Personal Injury
Personal Injury
It took a while but we got there in the end.
Legal experts tagged in
this review
Ison Harrison Limited
Personal Injury
|
4,174 Total Company Reviews
Personal Injury
|
4,174 Total Company Reviews
Suite 106/107 Cleveland Business Centre, Oak Street, Middlesbrough, Cleveland, TS1 2RQ
Accepting new clients
Suite 106/107 Cleveland Business Centre, Oak Street, Middlesbrough, Cleveland, TS1 2RQ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8013841
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Ison Harrison Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 95%+
Money
Value for money
16%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.9/5
Initial Impressions
5.0/5
Approachability
5.0/5
Documentation Accuracy
4.9/5
Legal Knowledge
5.0/5
Value for money
4.9/5
Accreditations
Ison Harrison Limited are accredited by
Description
We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 350 staff across 20 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.
Rankings by area of expertise
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ison Harrison Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 93%
Money
Value for money
10%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
10% above
national average
Success
Rate
Satisfied with outcome: 94%
Rate
Satisfied with outcome
12%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
12% above
national average
Would
Recommend
Would recommend to friends and family: 94%
Recommend
Would recommend to friends and family
13%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
13% above
national average
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.7/5
Value for money
4.7/5
Accreditations
Ison Harrison Limited are accredited by
Description
We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 350 staff across 20 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.
Rankings by area of expertise
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 62
Commercial Property
1 / 40
Wills, Trusts & Probate
1 / 20
Personal Injury
1 / 18
Employment
1 / 51
Immigration
1 / 27
Family Law
1 / 12
Company & Commercial
1 / 37
Banking
1 / 12
Clinical Negligence
1 / 8
Dispute Resolution
1 / 5
Crime/ Criminal Defence
1 / 18
Professional Negligence
1 / 9
Driving offences
1 / 11
Money & Tax
1 / 6
Welfare & Benefits
1 / 9
Human rights
1 / 13
Notary
1 / 10
Construction
1 / 3
Consumer
1 / 17
Regulations
1 / 19
Local
1 / 32
Housing & Property
125 / 4,693
Commercial Property
52 / 3,582
Wills, Trusts & Probate
145 / 3,713
Personal Injury
76 / 2,597
Employment
51 / 3,550
Immigration
50 / 2,255
Family Law
114 / 4,157
Company & Commercial
33 / 4,053
Banking
40 / 1,011
Clinical Negligence
98 / 1,221
Dispute Resolution
159 / 1,793
Crime/ Criminal Defence
96 / 2,123
Professional Negligence
83 / 1,281
Driving offences
31 / 630
Money & Tax
112 / 1,908
Welfare & Benefits
57 / 1,034
Human rights
20 / 951
Notary
56 / 859
Construction
169 / 847
Consumer
156 / 4,309
Regulations
57 / 2,338
National
138 / 11,165
Meet the team of Ison Harrison Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Sarah Magson
Partner
5.0
|
2 Reviews
Angela Goodchild
Paralegal
0.0
|
0 Reviews
Alistair Smith
Solicitor
0.0
|
0 Reviews
Dawn Makepeace
Solicitor
0.0
|
0 Reviews
Hannah Larkin
Solicitor
0.0
|
0 Reviews
Maeve Davies
Solicitor Apprentice
0.0
|
0 Reviews
Sophie Kendall
Solicitor
0.0
|
0 Reviews
Helen Pew
Conveyancing Executive
0.0
|
0 Reviews
Paul Henderson
Solicitor
0.0
|
0 Reviews
Meet the team of Ison Harrison Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Sarah Magson
Partner
5.0
|
2 Reviews
Angela Goodchild
Paralegal
0.0
|
0 Reviews
Alistair Smith
Solicitor
0.0
|
0 Reviews
Dawn Makepeace
Solicitor
0.0
|
0 Reviews
Hannah Larkin
Solicitor
0.0
|
0 Reviews
Maeve Davies
Solicitor Apprentice
0.0
|
0 Reviews
Sophie Kendall
Solicitor
0.0
|
0 Reviews
Helen Pew
Conveyancing Executive
0.0
|
0 Reviews
Paul Henderson
Solicitor
0.0
|
0 Reviews
Contact & Locations - Ison Harrison Limited
Suite 106/107 Cleveland Business Centre, Oak Street, Middlesbrough, Cleveland, TS1 2RQ
Reviews
5.0
/5
122 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Ison Harrison Limited
Clients praise the firm’s expertise across residential conveyancing, property sales and purchases, remortgages, wills and probate, personal injury, medical negligence, immigration and commercial property matters. Reviews highlight strong technical knowledge, efficient handling of complex issues, and impressive turnaround times. Clients particularly value the team’s clear communication, quick responses, regular updates, patience, empathy and proactive approach. The firm is consistently described as professional, approachable, supportive and reassuring, making stressful legal processes feel smooth, manageable and well organised.
Excellent communication
Quick responses
Professional service
Friendly staff
Clear explanations
Efficient handling
Kept informed
Stress free
Proactive support
Highly recommended
ReviewSolicitors Review List
ET
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Chosen firm
When my son had his accident, Thomas Whitwell guided me through this very sad time with utmost compassion and complete professionalism . I would recommend him in an instant to others⁰
Legal experts tagged in
this review
anonymous
Personal injuries claim- RTA
I cannot recommend Ison Harrison highly enough. They have been incredibly caring, understanding and supportive throughout my claim, making what could have been a very difficult process feel much smoother and more manageable. A special thank you to my solicitor, Simon Helliwell, who has been absolutely amazing. He has always listened to me, explained everything clearly and handled my claim with genuine compassion. I have never felt rushed or pressured, and he has always been mindful of the impact the process could have on me. I am extremely grateful for Simon and the whole Ison Harrison team. Their professionalism, kindness and understanding have made such a huge difference, and I would wholeheartedly recommend them.
Legal experts tagged in
this review
Matthew C
Personal injury claim - RTC
I would highly recommend Simon Helliwell. After I was run over on a zebra crossing by an elderly driver, suffering serious shoulder injuries, Simon took the time to fully understand what had happened and explained the legal process clearly from the outset. Throughout my claim, Simon was always quick to respond to emails and messages, keeping me updated and answering any questions promptly. His communication was excellent and I always felt informed about the progress of my case. Most importantly, Simon worked hard to negotiate the best possible outcome for my claim. I always felt he had my best interests at heart, and his professionalism, knowledge and dedication gave me confidence throughout what was a difficult experience. I wouldn’t hesitate to recommend Simon to anyone looking for a knowledgeable, approachable and committed solicitor. Thank you again for all your support and for achieving such a positive outcome.
Legal experts tagged in
this review
Roderick Page
Compensation claim
I made a claim through Ison Harrison for injuries incurred as a result of pedestrian road collision on a no win/no fee basis. Tracey Stringer dealt with my case and was efficient and helpful throughout the process, even paying a home visit on one occasion. She calculated her fees very fairly and honourably ensuring I received 90% rather than 75% of the award. Should I need legal assistance in the future I would happily use the services of Ison Harrison and particularly rely on the advice of Tracey Stringer.
Legal experts tagged in
this review
Other Reviews
Jeanette Merrifield
Jeanette
I would like to take this opportunity to thank Simon Helliwell in dealing with my compensation claim. His efficiency and communication throughout was excellent and would highly recommend him.
Debbie Foy
Debbie
Excellent and efficient service by Jordanna with my injuries claim. She has been very professional, answered emails immediately, offered advice when needed and I would highly recommend.
Matthew Clough
Matthew
I would highly recommend Simon Helliwell. After I was run over on a zebra crossing by an elderly driver, suffering serious shoulder injuries, Simon took the time to fully understand what had happened and explained the legal process clearly from the outset. Throughout my claim, Simon was always quick to respond to emails and messages, keeping me updated and answering any questions promptly. His communication was excellent and I always felt informed about the progress of my case. Most importantly, Simon worked hard to negotiate the best possible outcome for my claim. I always felt he had my best interests at heart, and his professionalism, knowledge and dedication gave me confidence throughout what was a difficult experience. I wouldn’t hesitate to recommend Simon to anyone looking for a knowledgeable, approachable and committed solicitor. Thank you again for all your support and for achieving such a positive outcome.
Sean Murray
Sean
Sophie Kendall from their Middlesbrough branch was handling my personal injuries claim with CICA. It was not straightforward as CICA took about 18 months to finally settle it and tried to even say that I was not eligible for a payout. However throughout the whole process Sophie remained very professional and helpful and kept me updated whenever CICA gave her an update. Happy with the service provided by Ison Harrison and Sophie but not by CICA.
peter christensen
peter
Personal Injury Claim with Mr Roberts who has been very thorough in his approach of my claim keeping me informed and answering any questions that I had. His advice has been first class and he has achieved what he said he would. Thank you to all the back room staff that kept me informed along the way and thank you Ison Harrison for taking my case Peter Christensen
Reviews
4.7
/5
4174 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Ison Harrison Limited
Clients praise the firm’s expertise across residential conveyancing, property sales and purchases, remortgages, wills and probate, personal injury, medical negligence, immigration and commercial property matters. Reviews highlight strong technical knowledge, efficient handling of complex issues, and impressive turnaround times. Clients particularly value the team’s clear communication, quick responses, regular updates, patience, empathy and proactive approach. The firm is consistently described as professional, approachable, supportive and reassuring, making stressful legal processes feel smooth, manageable and well organised.
Excellent communication
Quick responses
Professional service
Friendly staff
Clear explanations
Efficient handling
Kept informed
Stress free
Proactive support
Highly recommended
ReviewSolicitors Review List
Brian Haynes
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Top knotch service
My conveyance was handled by Michelle Brawn. I must say Michelle was so efficient and speedy with every step of the process. I found it so refreshing to receive responses withing hours and proactiveness second to none. I was so pleased with the service offered and can highly recommend this super solicitor.
Legal experts tagged in
this review
Angela Mayes
Verified
This review was submitted by a verified client of Ison Harrison Limited.
House move
I had a stress free move and sale of my house thanks to Michelle, everything went smoothly with no hiccups. Would highly recommend to use Michelle again if required. Thanks again Angela Mayes
Legal experts tagged in
this review
Anonymous
Verified
This review was submitted by a verified client of Ison Harrison Limited.
More than I could have asked for
Having not done a process like this at all before, Elizabeth was extremely knowledgable and experienced, ensured that I was communicated with and made me feel at ease through what was a highly anxious time. She made the right judgement and I appreciated her reccomendations and I was pleased with the outcome.
Solicitors tagged in
this review
Anonymous
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Wills, Trusts & Probate
Will Service - excellent
Great service, fast , good communication. Very happy
Solicitors tagged in
this review
Martin Nolan
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Excellent throughout
Having used a few conveyancers over the years David is slick quick and very on top of what hes doing. Recommended
Solicitors tagged in
this review
Other Reviews
Jordan Hepworth
Jordan
Highly recommend. Throughout a very stressful time they have been incredibly caring, understanding and supportive throughout my unique medical negligence claim. I’d like to thank and recommend Amy Holland‑Tuleva, who has been absolutely amazing and understanding. I am also very grateful to the rest of the Duke House branch of the Ison Harrison team. Their professionalism, kindness and understanding have made such a huge difference, and I would wholeheartedly recommend them.
Andy Ellis
Andy
We found them all very professional, polite and friendly,a great service.
George Long
George
Brilliant solicitors. Sonia is really proactive and everyone you speak to is really helpful and informative.
luke broughton
luke
Professional and very informative. Helped guide me through the process of buying a business.
Susan Duckworth
Susan
Louise handled our conveyancing and was excellent. Communication was brilliant and immediate. No complaints and would recommend.
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