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EMG Solicitors

4.7 | 46 Reviews 46 Reviews | Lasting Powers
1,169 Total Company Reviews info icon Lasting Powers | info icon 1,169 Total Company Reviews Lasting Powers | info icon 1,169 Total Company Reviews

Units 1 And 2 Abbey House, Abbeywoods Business Park, Durham, Co Durham, DH1 5TH

Accepting new clients

Units 1 And 2 Abbey House, Abbeywoods Business Park, Durham, Co Durham, DH1 5TH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 607042

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EMG Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

EMG Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of EMG Solicitors

Contact & Locations - EMG Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Units 1 And 2 Abbey House, Abbeywoods Business Park, Durham, Co Durham, DH1 5TH

Reviews

4.7 /5 46 Reviews
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Rating

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Clients say

What clients say about EMG Solicitors

EMG Solicitors specialise in conveyancing, wills, probate, family law and Court of Protection/deputyship matters, with strong technical knowledge and efficient document execution. Clients praise prompt, clear communication, thorough updates and reliable case management. Valued soft skills include professionalism, empathy, approachability and responsiveness; clients note patience, reassurance, sensitivity in difficult or emotional situations, and a proactive, client-focused attitude that makes complex or stressful transactions feel straightforward and supported.

Very professional
Kept informed
Handled efficiently
Excellent communication
Knowledgeable team
Highly recommend
Friendly staff
Compassionate service
Quick turnaround
Value for money

ReviewSolicitors Review List

Profile image of E Swallow

E Swallow

Verified
Wills, Trusts & Probate

Power of Attorney (Lasting)

As you expect from EMG Solicitors, very professional, a pleasure to do business with.

0
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Anonymous

Verified
Wills, Trusts & Probate

Historical shares

Rachel put us at ease as soon as we met her. We have currently undertaken our wills and both power of attorneys for my wife and myself. We are now investigating the shares in my name as Rachel checked out the shares in my late brothers name and my deceased fathers name..

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A representative from EMG Solicitors responded to this review

Thank you for the lovely feedback!

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David

Verified
Wills, Trusts & Probate

Last Will & Testament

Making a Will was made simple by Samantha explaining in detail the options and ramifications.

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A representative from EMG Solicitors responded to this review

Thanks for the review David

0
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Ian & Irene Bateman

Verified
Wills, Trusts & Probate

Lasting Powers of Attorney

Professional and freidnly. First class service and value for money. Efficient and would use again.

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A representative from EMG Solicitors responded to this review

Thank you for the review!

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Eileen Graham

Verified
Wills, Trusts & Probate

Will, Power of Attorney and probate.

Couldn’t have wished for a more efficient, professional and personal service.

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A representative from EMG Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Paul

Paul

Wills, Trusts & Probate

Paul

Very good they came out to visit my father to help him draw up a will.

A representative from EMG Solicitors responded to this review

Thanks for the 5 star review Paul!

0
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anthony

anthony

i was very satisfied by the assistance given by CLAIRE FRENCH my first contact with her was by telphone as i needed to change my original will. is wasn,t a straightforward change as one of beneficiaries was subject to a trust and the other beneficiary of my will was a trustee. she went at lengths to explain the legal position and the alternatives. she then came to my home wih her secretary ( i am disabled) with the draft will and we discussed some changes. she then had to return with the final changes made to the will and for me to sign said will she also explained to me the issues in making a lasting power of attorney. so overall ,she was knowledgable and plesasant throughtout. i would recommend EMG solicitors for the excellent service which they provide

A representative from EMG Solicitors responded to this review

Thank you Anthony!

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Joseph

Wills, Trusts & Probate

Joseph

I am 97 years old and am wheelchair dependent. I live 300 metres from the new venue of EMG in Gosforth and as it happened I was about to arrange for Lasting Powers of Attorney for myself and my wife elsewhere. Consequently I telephoned and spoke to Samantha Edwards who, when asked what the charge would be to come to my house to discuss my requirements, immediately answered that if it was physically difficult for me to attend at their office then she would happily come to my home at no extra charge. We spent an hour or more in discussion at the end of which she put forward suggestions which we agreed on and within a few days had produced draft wills and LPAs. Their charges were moderate and on our recommendation one of our sons is now in touch with her to follow our actions. The firm appears to be very efficient and progressive and are not 'clock watchers'.

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A representative from EMG Solicitors responded to this review

Thank you for such a great review! We're always happy to help our cleints anyway we can.

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Reviews

4.8 /5 1169 Reviews
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Star rating
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Rating

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Clients say

What clients say about EMG Solicitors

EMG Solicitors specialise in conveyancing, wills, probate, family law and Court of Protection/deputyship matters, with strong technical knowledge and efficient document execution. Clients praise prompt, clear communication, thorough updates and reliable case management. Valued soft skills include professionalism, empathy, approachability and responsiveness; clients note patience, reassurance, sensitivity in difficult or emotional situations, and a proactive, client-focused attitude that makes complex or stressful transactions feel straightforward and supported.

Very professional
Kept informed
Handled efficiently
Excellent communication
Knowledgeable team
Highly recommend
Friendly staff
Compassionate service
Quick turnaround
Value for money

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Financial mediation

Under the circumstances I found it overwhelming and not what I expected

Solicitors tagged in
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0
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Neve Lafferty

Verified

Great help

Very helpful and kept us fully aware of all steps when enquiring and making a will

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0
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Francesca Harding

Verified

Excellent firm

Couldn’t have asked for a better service from both Gemma and Rachael. It was comprehensive, efficient, well communicated, tailored to exactly what I needed thank you again ladies.

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0
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E Swallow

Verified
Wills, Trusts & Probate

Power of Attorney (Lasting)

As you expect from EMG Solicitors, very professional, a pleasure to do business with.

0
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Julie Robins

Verified
Family Law

Excellent

Kept us informed on everything that was happening

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A representative from EMG Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Nathan & Lucy Liddle

Nathan

The team are EMG were great, and a special shoutout to Carrie & Gillian who were excellent. They communicated very well throughout the whole process, and actioned things in a very timely fashion - we would absolutely recommend them.

Thanks for the lovely review!

0
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Tony Regnart

Wills, Trusts & Probate

Tony

Excellent service and outcome for Trust issues and sale of property.

Thanks for review Tony!

0
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Nicola Ife

Housing & Property

Nicola

I couldn't be happier with the service I received from Ashley and her team. The communication throughout was outstanding, with emails and calls answered incredibly quickly. The whole process was handled efficiently and hassle free. I would highly recommend EMG Solicitors to anyone looking for reliable and professional service.

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Thanks for the great review Nicola!

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Maurice Downey

Maurice

world class advice and execution of documents; all delivered promptly and professionally

Thanks for the great review Maurice!

0
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Iona Maytum

Housing & Property

Iona

We recently sold our flat and purchased our new home through EMG Solicitors, and I honestly couldn't recommend them highly enough. They made what can often be a stressful process feel smooth and straightforward from start to finish. Communication was always quick, efficient, and professional. Whenever we had pressure from our buyers or needed advice, the team was there to help and keep everything moving forward. A special mention has to go to Joanne, who was absolutely incredible throughout the entire process. She always made us feel like we were her top priority and genuinely went above and beyond to support us every step of the way. Chloe was also amazing. She was so friendly, approachable, and efficient in her communication, making it easy to stay informed and reassured throughout the transaction. Overall, the service was 10 out of 10. Not only were Joanne and Chloe exceptionally professional, but they were also genuinely lovely people to deal with, which made the whole experience so much better. Thank you both for all your hard work!

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Thanks for the great review Iona!

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