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Pepperells Ltd

4.8 | 1521 Reviews 1,521 Reviews | Housing & Property
3,741 Total Company Reviews info icon Housing & Property | info icon 3,741 Total Company Reviews Housing & Property | info icon 3,741 Total Company Reviews

12 Blandford Place, Seaham, Co Durham, SR7 7EL

Accepting new clients

12 Blandford Place, Seaham, Co Durham, SR7 7EL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8014522

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

12 Blandford Place, Seaham, Co Durham, SR7 7EL

Reviews

4.8 /5 1521 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise across conveyancing, wills and probate, family and litigation, employment and consumer disputes, and estate administration. Reviewers highlight thorough legal knowledge, clear plain‑English explanations and practical, solution‑focused advice. Valued soft skills include professionalism, empathy, patience, responsiveness and strong communication, with many noting prompt updates, approachable manner, attention to detail and reassurance during stressful matters. Clients repeatedly commend the team for making complex processes straightforward, supportive client care and reliable, efficient service from initial contact through to completion.

Excellent communication
Professional service
Knowledgeable staff
Prompt responses
Friendly team
Efficient process
Supportive guidance
Clear explanations
Approachable solicitors
Went above‑and‑beyond

ReviewSolicitors Review List

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Jacqueline Leighton-Harvey

Verified

One very happy client

I was recommended Chloe Knight from an established Estate Agent who had worked with her on previous occasions. The communication with Chloe throughout the entire sales process was extremely fast, questions were answered almost immediately. She is very knowledgeable, efficient and thorough. Chloe made this sale easy and without the usual stresses associated with such transactions. I will definitely be using her again in the future and wouldn’t hesitate to recommend her services.

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Anonymous

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Very proffessional service

Paige dealt with our house purchase and house sale. Paige was very professional throughout and was great in her communication with us.

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Anonymous

Verified

Great service

Paige was professional and knowledgeable.She answered our queries quickly and did all she could to make sure our house sale and purchase progressed.

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Colin Childs

Verified
Housing & Property

Review of my recent experience with Pepperells

I recently used Pepperells for the purchase of my property and Sophie handled my case. Everything was handled to perfection. Excellent service from start to finish.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Scott Rowland

Verified
Litigation

Mortgage

I thought Rebecca was very professional and made it very cleared to understand the advice she was giving.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

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Other Reviews

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brenda tennyson

Housing & Property

brenda

Simon explained everything very clearly. I was very pleased that my boundary issue was dealt with successfully in a such short time.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Jimmy Johns

Housing & Property

Jimmy

Great working with her, gets jobs done quickly and does the simple things right, Great working with you. My House and my transition moving in has been amazing thanks so much 👍🏼

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear how happy you are with the service from Parminder. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Lesley Dawber

Lesley

Excellent communications, friendly and timely. Great contact with solicitor, house sale and purchase managed well, no issues, very satisfied.

0
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Kevin

Kevin

This company represented the seller of my new home. It was my fifth property purchase and also the worst experience I have had. A week before completion they just stopped communicating with my solicitor, the estate agent and the seller said they had been quiet with him too. I had an awful weekend not knowing if I was moving or whether I needed to cancel my removals because they weren't communicating. On the day before completion they were still being awkward and saying they weren't ready to exchange and my seller had to put his shoes on and go to their offices to sort out what it was that was holding up proceedings as he was wanting completion too. Finally they exchanged on the afternoon prior to completion and I was able to let my removal company know they were okay to come. From the perspective of both seller and buyer it was an appalling service. I'd not be happy if my solicitor treated my purchaser with such disrespect not to mention the way they treated him and kept him in the dark. Not the way a decent solicitors works, I'd avoid at all costs rather than let them loose with any kind of conveyancing work!

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Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

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Reviews

4.8 /5 3741 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise across conveyancing, wills and probate, family and litigation, employment and consumer disputes, and estate administration. Reviewers highlight thorough legal knowledge, clear plain‑English explanations and practical, solution‑focused advice. Valued soft skills include professionalism, empathy, patience, responsiveness and strong communication, with many noting prompt updates, approachable manner, attention to detail and reassurance during stressful matters. Clients repeatedly commend the team for making complex processes straightforward, supportive client care and reliable, efficient service from initial contact through to completion.

Excellent communication
Professional service
Knowledgeable staff
Prompt responses
Friendly team
Efficient process
Supportive guidance
Clear explanations
Approachable solicitors
Went above‑and‑beyond

ReviewSolicitors Review List

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Nivan Baron

Verified

Quality communication

Malcolm was only a phone call away and kept me up to date on the issues that needed resolving . Great communication and updates

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Jacqueline Leighton-Harvey

Verified

One very happy client

I was recommended Chloe Knight from an established Estate Agent who had worked with her on previous occasions. The communication with Chloe throughout the entire sales process was extremely fast, questions were answered almost immediately. She is very knowledgeable, efficient and thorough. Chloe made this sale easy and without the usual stresses associated with such transactions. I will definitely be using her again in the future and wouldn’t hesitate to recommend her services.

Legal experts tagged in
this review

0
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Anonymous

Verified

Very proffessional service

Paige dealt with our house purchase and house sale. Paige was very professional throughout and was great in her communication with us.

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this review

0
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Anonymous

Verified

The Chancel

Professional and thorough although purchase held up by the other side

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Gladys

Verified

Review

We were very happy with the service we received working with Simon Davies on our house purchase. He was very professional and pleasant to talk to. Clearly answered all our questions and doubts we had. We highly recommend him.

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Other Reviews

Profile image of Maria Bowers

Maria Bowers

Maria

The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.

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Adi Easlea

Adi

One or two spellings of forenames and surnames incorrect on proof draft but rectified when pointed out. Awaiting return of completed document. Overall a pleasant and stress free process and Teigan has a professional and friendly manner. I wish her all the best for the future.

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Edde Whincup

Edde

Excellent speedy service. Keep me informed at all times of the process by email or by phone. Very professional and knowledgeable about conveyance. I would highly recommend.

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Gillian Russell

Gillian

I had a great experience with Lucy and Teigan at Pepperells, who helped me with my will. They were both friendly, empathetic, professional and knowledgeable, making the whole process easy and reassuring. The service was very efficient, and I would highly recommend them. Excellent service from start to finish!

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Zeta Setterfield

Zeta

Rebecca was very supportive throughout the weeks helping with the purchase of my new home. Both Rebecca and her team were very professional and would recommend her and Pepperells. Hopefully I will be able to use their service again in the future if the time arose.

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