Mday
Personal Injury
Thanks Michelle
Great service from Michelle Green and Battens ... at no point did I feel pressured and had confidence in Michelle and Battens ... Very Happy
Legal experts tagged in
this review
Battens Solicitors Limited
Family Law
|
926 Total Company Reviews
Family Law
|
926 Total Company Reviews
Ground Floor, 16 West Street, Bridport, Dorset, DT6 3QP
Accepting new clients
Ground Floor, 16 West Street, Bridport, Dorset, DT6 3QP
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8004090
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Battens Solicitors Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 94%
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.7/5
Accreditations
Battens Solicitors Limited are accredited by
Description
At Battens Solicitors, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.
Rankings by area of expertise
The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Battens Solicitors Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 94%
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
11% above
national average
Success
Rate
Satisfied with outcome: 95%
Rate
Satisfied with outcome
13%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
13% above
national average
Would
Recommend
Would recommend to friends and family: 95%
Recommend
Would recommend to friends and family
14%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
14% above
national average
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Accreditations
Battens Solicitors Limited are accredited by
Description
At Battens Solicitors, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.
Rankings by area of expertise
The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 15
Wills, Trusts & Probate
1 / 17
Commercial Property
1 / 95
Family Law
1 / 15
Company & Commercial
1 / 13
Dispute Resolution
1 / 10
Personal Injury
1 / 10
Employment
1 / 11
Charities
1 / 8
Land Law
1 / 4
Agriculture
1 / 4
Corporate Law
1 / 6
Litigation
1 / 6
Money & Tax
1 / 14
Commercial and Business Law
1 / 1
Professional Negligence
1 / 44
Banking
1 / 7
Care Law
1 / 3
Child Law
1 / 9
Construction
1 / 6
Contract Law
1 / 8
Court of Protection and Deputyship
1 / 5
IT & Intellectual Property
1 / 7
Intellectual Property Law
1 / 4
Notary
1 / 23
Planning Law
1 / 5
Clinical Negligence
1 / 21
Company Law
1 / 6
Consumer
1 / 11
Copyright Law
1 / 5
Criminal Law
1 / 4
Debt and Tax Law
1 / 5
Defamation Law
1 / 3
Domestic Violence Law
1 / 5
Energy Law
1 / 4
Environmental Law
1 / 5
Fire Safety Law
1 / 18
Inheritance Law
1 / 7
Injunctions Law
1 / 6
Regulations
1 / 10
Terrorism Law
1 / 2
Welfare & Benefits
1 / 4
White Collar Crime
1 / 2
Local
1 / 19
Housing & Property
94 / 4,698
Wills, Trusts & Probate
89 / 3,713
Commercial Property
37 / 3,581
Family Law
133 / 4,157
Company & Commercial
37 / 4,048
Dispute Resolution
87 / 1,792
Personal Injury
60 / 2,591
Employment
129 / 3,545
Charities
43 / 754
Land Law
158 / 1,326
Agriculture
27 / 815
Corporate Law
128 / 840
Litigation
127 / 924
Money & Tax
73 / 1,903
Commercial and Business Law
78 / 375
Professional Negligence
39 / 1,278
Banking
37 / 1,010
Care Law
87 / 535
Child Law
207 / 1,646
Construction
19 / 848
Contract Law
151 / 1,416
Court of Protection and Deputyship
135 / 587
IT & Intellectual Property
22 / 1,086
Intellectual Property Law
60 / 612
Notary
39 / 861
Planning Law
77 / 575
Clinical Negligence
68 / 1,218
Company Law
99 / 959
Consumer
152 / 4,304
Copyright Law
33 / 508
Criminal Law
129 / 1,013
Debt and Tax Law
120 / 775
Defamation Law
53 / 270
Domestic Violence Law
99 / 895
Energy Law
40 / 351
Environmental Law
31 / 390
Fire Safety Law
21 / 179
Inheritance Law
132 / 698
Injunctions Law
86 / 919
Regulations
51 / 2,332
Terrorism Law
22 / 147
Welfare & Benefits
181 / 1,031
White Collar Crime
33 / 209
National
121 / 11,166
Pinned Reviews
Paul Ridges
Commercial Property
Dealing with the surrender of a shop lease
Could not recommend them highly enough contacted the Bridport branch and from that point on the service was totally professional my main point of contact was with Amy Heaver “thanks once again Amy” she really knows he job and pointed out several important issues
Solicitors tagged in
this review
Meet the team of Battens Solicitors Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Michelle Green
Chartered Legal Executive and Senior Associate
5.0
|
8 Reviews
Meet the team of Battens Solicitors Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Michelle Green
Chartered Legal Executive and Senior Associate
5.0
|
8 Reviews
Contact & Locations - Battens Solicitors Limited
Opening hours
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Ground Floor, 16 West Street, Bridport, Dorset, DT6 3QP
Reviews
4.8
/5
31 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Battens Solicitors Limited
A full‑service firm strong in conveyancing, wills and probate, family law, commercial and intellectual property work, and litigation. Clients praise legal expertise, clear pragmatic advice and efficient, thorough case handling. Valued soft skills include excellent communication, responsiveness, calmness under pressure, empathy, patience and a supportive, client‑focused approach. Attention to detail, reliability and helpfulness make transactions and difficult matters less stressful, with many recommending the firm for prompt, professional and reassuring service.
professional service
clear communication
timely responses
knowledgeable staff
friendly staff
efficient process
supportive team
attention to detail
highly recommended
seamless transactions
ReviewSolicitors Review List
anonymous
Family Law
Divorce and Finances
Sarah Jackson was amazing from start to finish, supporting, advising and guiding me through all the stages of a long and difficult divorce process. Sarah was professional, sympathetic, understanding yet clear and fair at each stage. Sarah explained each step clearly and worked at my pace throughout. I would not be where I am now, stepping into a new chapter, without her. For that I am very grateful and I can't recommend Sarah enough. Thank you.
Solicitors tagged in
this review
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and positive comments about Sarah from our Family Law team based in our Bath office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Anonymous
Verified
This review was submitted by a verified client of Battens Solicitors Limited.
Family Law
Children services
my experience was good from the off set, very understanding and clear with everything and always reassured me when needed.
Solicitors tagged in
this review
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and positive comments about Gemma from our Family Law team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Gemma Vanstone
Family Law
Supportive throughout
Isabelle Day and Georgina Bacon were so knowledgeable and supportive. They always kept me informed and I was always able to speak to either of them when I needed clarification on things. I would highly recommend Battens!
Solicitors tagged in
this review
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and positive comments about Isabelle and Georgina from our Family team based in our Yeovil and Dorchester offices. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Rebecca F
Verified
This review was submitted by a verified client of Battens Solicitors Limited.
Family Law
Not a good experience
I was looking for advice and strategy help at the beginning of my divorce. Advice given was generic, felt quite out-dated, under prepared for (given 2 phonecalls and an information form being completed) and in reality I took no comfort from this meeting and follow up letter. I found chat gpt to be more helpful and a significantly better resource in many respects. I am certain there was nothing incorrect in their legal description of 'what normally happens in a divorce' and 'how a divorce works and is structured' but this information is freely available online. I was looking for specific help and advice on my personal strategy going forwards. In addition, the process of booking the appointment, going through the admin of the money laundering, multiple phone calls, form filling and paying upfront was cumbersome. I also tried to book directly through the website using one of the solicitors email addresses listed but I was told my email 'got lost in the system', which created an extended delay. Overall, it was a really difficult experience in a really tough time.
A representative from Battens Solicitors Limited responded to this review
We are very sorry to hear about your experience. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. Due to regulatory reasons, we can't comment any further in a public domain but if you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind Regards, Battens Solicitors
Glyn Phillips
Family Law
Excellent service
I was very lucky to have 2 fantastic solicitors advise me and to fight my corner in regards to my case, very highly recommend and would definitely use again
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and positive comments about our Family team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors
Other Reviews
Dawn Tiso
Family Law
Dawn
EMILY Davis outstanding solicitor with compassion professionalism and accuracy thank you .Dawn Tiso
Thank you for your review and positive comments about Emily from our Family team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors
Kim
Kim
Battens have been such a pleasure to deal with and have made the whole divorce process and all the other aspects along with it a smooth and relatively stress free. They are professional, compassionate and helpful and I can't thank them enough for all the hard work they have put in and for resolving everything for me.
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors
A
A client
We have used Battens for over 4 years for all matters from family law, conveyancing, to wills and estate planning and cannot recommend them highly enough.
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and your positive comments for Battens. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors
Reviews
4.8
/5
926 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Battens Solicitors Limited
A full‑service firm strong in conveyancing, wills and probate, family law, commercial and intellectual property work, and litigation. Clients praise legal expertise, clear pragmatic advice and efficient, thorough case handling. Valued soft skills include excellent communication, responsiveness, calmness under pressure, empathy, patience and a supportive, client‑focused approach. Attention to detail, reliability and helpfulness make transactions and difficult matters less stressful, with many recommending the firm for prompt, professional and reassuring service.
professional service
clear communication
timely responses
knowledgeable staff
friendly staff
efficient process
supportive team
attention to detail
highly recommended
seamless transactions
ReviewSolicitors Review List
Anonymous
Verified
This review was submitted by a verified client of Battens Solicitors Limited.
Land Law
Great service
Everything was carried out professionally.
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and positive comments. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Simon Jones
Verified
This review was submitted by a verified client of Battens Solicitors Limited.
Employment
Great help
Really good advice and powerful actions.
Solicitors tagged in
this review
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and positive comments about Dawn from our Employment Law team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Judy Haggett
Verified
This review was submitted by a verified client of Battens Solicitors Limited.
Wills, Trusts & Probate
Power Of attorney
Excellent service from start to finish. We worked with Emily to set up a Lasting Power of Attorney for my sister, Judy Haggett, and she made the entire process much less stressful than we expected. Everything was explained clearly in plain English, without any confusing legal jargon. Emily made us feel completely at ease and kept us updated throughout. I would highly recommend her
Solicitors tagged in
this review
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Anonymous
Verified
This review was submitted by a verified client of Battens Solicitors Limited.
Wills, Trusts & Probate
Wills of parents
Not good . Took too long . Lots of inaccuracies. One case very simple the other more complicated. Had previously had a good experience with the company but this was then reversed.
Solicitors tagged in
this review
A representative from Battens Solicitors Limited responded to this review
We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have accordingly. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. Due to regulatory reasons, we can't comment any further in a public domain but if you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors
anonymous
Family Law
Divorce and Finances
Sarah Jackson was amazing from start to finish, supporting, advising and guiding me through all the stages of a long and difficult divorce process. Sarah was professional, sympathetic, understanding yet clear and fair at each stage. Sarah explained each step clearly and worked at my pace throughout. I would not be where I am now, stepping into a new chapter, without her. For that I am very grateful and I can't recommend Sarah enough. Thank you.
Solicitors tagged in
this review
A representative from Battens Solicitors Limited responded to this review
Thank you for your review and positive comments about Sarah from our Family Law team based in our Bath office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Other Reviews
Carole Auty
Carole
Caring, efficient and deliver as fast as they can.
Thank you for your review and positive comments about our Castle Cary office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Sue Berry
Sue
Emily was so very helpful especially coming to my mums house & the whole process was very efficient
Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
ANETA SAVITCHI
ANETA
Excellent work, very good communication. 100% recommended
Thank you for your review and positive comments about our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Irene Stubbings
Irene
Battens have been my solicitors from many years, dealing with all kinds of law issues for me. My recent dealings have been with Emily Franklin who is a very pleasant young lady who has dealt with all my matters in an excellent way and I would highly recommend her together with all the solicitors who have served me over the years
Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
Sam Haywood
Housing & Property
Sam
A huge thanks to Rachel and others in the team for all of their hard work helping us in our property purchase. Would highly recommend!
Thank you for your review and positive comments about Rachel from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors
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