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Battens Solicitors Limited

5.0 | 29 Reviews 29 Reviews | Child Law
818 Total Company Reviews info icon Child Law | info icon 818 Total Company Reviews Child Law | info icon 818 Total Company Reviews

Ansbury House, Poundbury, Annex Pendruffle Lane, Poundbury, Dorchester, Dorset, DT1 3WJ

Accepting new clients

Ansbury House, Poundbury, Annex Pendruffle Lane, Poundbury, Dorchester, Dorset, DT1 3WJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 422866

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Battens Solicitors Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Battens Solicitors Limited

Meet the team of Battens Solicitors Limited

Contact & Locations - Battens Solicitors Limited

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Ansbury House, Poundbury, Annex Pendruffle Lane, Poundbury, Dorchester, Dorset, DT1 3WJ

Reviews

5.0 /5 29 Reviews
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Clients say

What clients say about Battens Solicitors Limited

Clients praise the firm’s expertise in conveyancing, wills, probate, care proceedings and commercial transactions, noting effective, thorough legal knowledge and successful outcomes. Specialisms include property sales/purchases, estate administration and business acquisitions. Valued soft skills are professionalism, compassion, clear communication, responsiveness and patience; clients highlight approachable, supportive staff who explain matters plainly, guide clients through stressful times and keep them updated. Reviews emphasise efficiency, organisation, problem‑solving and attention to detail, with many recommending the firm for reliable, timely service and empathetic client care.

professional
responsive
knowledgeable
compassionate
efficient
clear communication
friendly
approachable
supportive
timely

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Excellent

I had Gemma as my representative and she was absolutely brilliant from start to finish and put alot of hard work into my case. I got an outcome that I was very happy with considering the circumstances that I was dealing with and would definitely recommend battens to anyone. Thank you so much Gemma and the rest of the team.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Gemma from our Family team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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anonymous

Family Law

Excellent legal guidance and advice to parents of children in pre-proceedings

As an independent advocate I have supported many parents going through pre-proceedings with their children under a child protection plan. All the solicitors at Battens have been responsive to parents and to me as the parent's advocate. But I would commend Georgina Bacon in particular for her professional compassion, clear advice and her excellent easier to read summaries after meetings or court hearings. And also thinking to include photos of barristers to help us all find that person on an already stressful occasion. I have learned a lot!

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Georgina from our Family team based in our Poundbury (Dorchester) office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Stephen George

Verified

Battens Solicitors Yeovil

We've used Battens for many years. Every person we have dealt with has always provided prompt, reliable and expert advice on a wide range of matters in a friendly and professional manner.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Mark,

Verified
Housing & Property

Brilliant

Cate Barnes was super-efficient, reliable, fast, flexible, knowledgeable, approachable and empathetic in acting as our solicitor for the sake of our house, Yew Tree Cottage in Ashdon, Essex CV19 2HG. We would gladly turn to her again should a relevant scenario arise.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Cate from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Benjamin,

Verified
Housing & Property

Ceri Stephens

Ceri was outstanding from the get go . Her communication skills were exceptional in what was a complicated situation. She understood the entire situation in a very short period of time. She handled the opposing legal time with contempt they deserved as they had overly demanding. I would no hesitation to recommend Ceri to anyone

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Ceri from our Property Dispute Resolution team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Other Reviews

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Susan Peckham

Wills, Trusts & Probate

Susan

I have used Battens as my solicitors for over 25 years and have always found them to be professional and knowledgeable. They always convey a helpful and professionally sociable manner.

Solicitors tagged in
this review

Thank you for your review and positive comments about our Sherborne legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Dave

Dave

I can highly recommend Battens solicitors. Very approachable, friendly and professional

A representative from Battens Solicitors Limited responded to this review

Thank you for your positive review. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Jenrade

Housing & Property

Jenrade

We consulted Battens to be our solicitor for a property at Augusta Park in Yeovil, and at every stage of the process, they proved to us it was a great decision. Naomi’s overall approach displayed a high level of professionalism which gave us peace and so, we had nothing absolutely to worry about. Great people!

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Naomi from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Caitlin Miller

Caitlin

We recently used Battens Solicitors in the selling of one house and the buying of another. There was an extremely tight deadline and they worked tirelessly to get the sale through on time. Communication was great - consistent, professional and friendly. The handwritten Christmas cards from the teams were a really lovely touch. We would definitely recommend Battens to friends and family and would use them again in the future.

Thank you for your review and your positive comments about our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Jon Parham

Jon

Battens Solicitors have been very professional with my case,I have always been informed of each step of my case. I have nothing but praise. Especially Elaine and her staff. I highly recommend them.

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Reviews

4.8 /5 818 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

Clients praise the firm’s expertise in conveyancing, wills, probate, care proceedings and commercial transactions, noting effective, thorough legal knowledge and successful outcomes. Specialisms include property sales/purchases, estate administration and business acquisitions. Valued soft skills are professionalism, compassion, clear communication, responsiveness and patience; clients highlight approachable, supportive staff who explain matters plainly, guide clients through stressful times and keep them updated. Reviews emphasise efficiency, organisation, problem‑solving and attention to detail, with many recommending the firm for reliable, timely service and empathetic client care.

professional
responsive
knowledgeable
compassionate
efficient
clear communication
friendly
approachable
supportive
timely

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Battens in Bridport - conveyancing

an excellent service provided by all the team, but especially Nicola - very good at responding to my enquiries - with patience, clarity and in a friendly professional positive manner. All info was sent with clear explanations of its content and relevant sections to note, so very supportive in guiding me through the legal processes.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Nicola from our Residential Conveyancing team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Anonymous

Verified
Housing & Property

Wouldn't recommend to others

Found the experience challenging at times.

A representative from Battens Solicitors Limited responded to this review

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. If you would like to raise your concerns with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or by email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

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Sidney Dade

Verified
Wills, Trusts & Probate

New wills.

They were very professional in setting up our new wills. Slightly slow at one stage, but soon resolved. Good outcome.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Wills, Trusts, Probate and Estate Administration team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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rik elvidge

Verified
Housing & Property

House sale

A refreshing change to a number of solicitors that I have previously encountered. During an extremely protracted sale, Jen Haynor always kept me informed as to the many obstacles put in the way of progressing the sale. She responded to my many communications in a timely way, and offered clear advice throughout the process. A breath of fresh air! Great work Jen.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Jen from our Residential Conveyancing team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Anonymous

Verified

Review

In terms of looks, their offices are high quality, however, in terms of service, they are really poor. The service is as good as the people who are providing it. They require better training. Would not recommend.

A representative from Battens Solicitors Limited responded to this review

We are sorry you were unhappy with the legal advice and service provided. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. Due to regulatory reasons, we can't comment any further in a public domain but if you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind Regards, Battens Solicitors

0
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Other Reviews

Profile image of Simon Potter (Simon)

Simon Potter (Simon)

Simon

Christine supported me through the process of probate, throughout what was a very difficult time in my life, Christine dealt with the whole situation and my questions with the utmost professionalism and compassion. I will be forever grateful for this.

Thank you for your review and positive comments about Christine from our Wills, Trusts, Probate and Estate Administration team in Yeovil. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Christopher Hood

Christopher

In the past I have had some dreadful experiences with solicitors regarding the purchase and sale of property....but not this time. Battens were efficient, on the ball and did everything exactly as required without any surprises either time or cost wise. I thoroughly recommend Cate Barnes for her quiet proficiency, professionalism and competence. With her we were in great hands.

Thank you for your review and positive comments about Cate from our Conveyancing team in Poundbury. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Susan Peckham

Susan Peckham

Wills, Trusts & Probate

Susan

I have used Battens as my solicitors for over 25 years and have always found them to be professional and knowledgeable. They always convey a helpful and professionally sociable manner.

Solicitors tagged in
this review

Thank you for your review and positive comments about our Sherborne legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Mary Reilly

Mary

Awful service

Thank you for your comment. Unfortunately, we are unable to find any records of you on our system at the moment. If you would like to raise your concerns with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or by email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

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Mosch Jardine

Mosch

Very supportive great team would definitely recommend

Thank you for your review and positive comments about our Yeovil legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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