Consumer
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2,438 Total Company Reviews
Consumer
|
2,438 Total Company Reviews
43 Buccleuch Street, DUMFRIES, Dumfries, dumfries and galloway, DG1 2AB
Accepting new clients
43 Buccleuch Street, DUMFRIES, Dumfries, dumfries and galloway, DG1 2AB
Regulated by:
The Law Society of Scotland
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Thompsons are accredited by
We are an award-winning firm of solicitors and accident lawyers with a passion for justice. We are best known for our expertise in personal injury claims, we are one of the leading firms of accident injury and employment lawyers in the country. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Thompsons are accredited by
We are an award-winning firm of solicitors and accident lawyers with a passion for justice. We are best known for our expertise in personal injury claims, we are one of the leading firms of accident injury and employment lawyers in the country. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Thompsons.
"Highly recommended excellent advice and support and really friendly thank you for everything you have done "
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This review was submitted by a verified client of Thompsons.
"Katlyn was so helpful answering all my questions totally looked after me and won my case "
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43 Buccleuch Street, DUMFRIES, Dumfries, dumfries and galloway, DG1 2AB
What clients say about Thompsons
The firm specialises in personal injury, workplace accident, wills, powers of attorney and CICA/compensation claims, demonstrating clear legal expertise and strong case outcomes. Clients consistently praise thoroughness, attention to detail and effective, knowledgeable advice. Valued soft skills include clear, timely communication, empathy, patience, professionalism, approachability and reassurance; clients felt supported, listened to and kept informed throughout lengthy or complex processes. The team is described as proactive, diligent and compassionate, delivering positive results and providing confidence and peace of mind to clients and their families.
This review was submitted by a verified client of Thompsons.
The service I received was spot on, I was always kept up to speed with the incident at all times, thank you to Raegan and the team for the effort they put in to have the mater resolved,
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This review was submitted by a verified client of Thompsons.
I approached Jen following a recommendation by a friend. Throughout the process of my cosmetic claim, she has been knowledgeable, approachable, realistic, and is clearly an expert in her field. She kept me updated with any news, and was tenacious in dealing with the cosmetic company and their insurer. I really appreciate her hard work and client service skills. I would absolutely recommend Jen to any person who has used a product that has caused cosmetic damage. I had zero expectation of a positive outcome, and had only hoped for reimbursement of some outlays. Jen secured much more than that, and I’m very grateful.
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Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear about your positive experience with Jennifer and that she was able to support you so effectively throughout your cosmetic claim. Her knowledge, determination and commitment to keeping clients informed are qualities we value greatly, and it’s wonderful to see them recognised. We’re especially pleased that Jennifer was able to achieve a result that exceeded your expectations. Thank you again for your kind words and recommendation, they really do mean a lot to us.
This review was submitted by a verified client of Thompsons.
Absolute brilliant service from start to finish in case couldn't ask for better service
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Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you received brilliant service from start to finish with your compensation claim. We truly appreciate your feedback, and we're glad we could support you throughout the process. If you ever need anything further, we're here to help.
This review was submitted by a verified client of Thompsons.
Excellent service my solicitor Ross was spot on keep me in the loop explained everything a credit to his job
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Thank you for your kind review. We’re delighted to hear that Ross provided excellent service, kept you informed, and explained everything clearly. Your feedback means a lot, and we truly appreciate your kind words. We’ll be sure to pass along your praise to Ross - he’s certainly a credit to the team! If you ever need any further assistance, we’re always here to help.
This review was submitted by a verified client of Thompsons.
I found Hannah Bennett a very helpful person that is passionate about her job and her clients she made everything so simple and easy and fought the corner like it was her own thanks again hannah !
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Thank you so much for your kind words! We’re delighted to hear that Hannah made the process simple and easy for you. We’ll make sure Hannah knows how much you appreciated her efforts. If you ever need assistance again, don’t hesitate to reach out.
Thomsons are my Union and members Slisitors. I had an occasion to call them for help with a consumer issue. After my initial contact within 10 mins. I received a call from a solicitor Ruth Wallace who was most helpful and directed me in the right direction. Very Informative &Helpful
Thanks for your review David. We’re delighted to hear that you are pleased with the service you received from the team at Thompsons!
Good service and straight talking
Courteous service and satisfactory outcome.
Glad we could be of help.
What clients say about Thompsons
The firm specialises in personal injury, workplace accident, wills, powers of attorney and CICA/compensation claims, demonstrating clear legal expertise and strong case outcomes. Clients consistently praise thoroughness, attention to detail and effective, knowledgeable advice. Valued soft skills include clear, timely communication, empathy, patience, professionalism, approachability and reassurance; clients felt supported, listened to and kept informed throughout lengthy or complex processes. The team is described as proactive, diligent and compassionate, delivering positive results and providing confidence and peace of mind to clients and their families.
This review was submitted by a verified client of Thompsons.
I cannot thank Raegan and her team enough for the support, guidance and professionalism they showed throughout my personal injury claim. What initially felt like a daunting and unfamiliar process was made far easier thanks to their expertise, patience and clear communication. At every stage, I felt fully supported and informed. Complex legal matters were explained in a way that was easy to understand, and any questions or concerns were always dealt with promptly and professionally. Their reassurance and dedication gave both me and my family confidence throughout what could otherwise have been a very stressful experience. The commitment shown to achieving the best possible outcome was evident from start to finish. Thanks to the hard work, attention to detail and genuine care demonstrated by the team, a very positive result was achieved. I am incredibly grateful for everything they did on my behalf and for helping me navigate such an important period in my life. I would highly recommend their services to anyone seeking knowledgeable, compassionate and professional legal representation.
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This review was submitted by a verified client of Thompsons.
Pleasure Dealing with Emma . Very professional & provided quality service just what we wanted . Can’t thank Emma enough . Would highly recommend Thompson Solicitors . Thank you
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This review was submitted by a verified client of Thompsons.
Excellent service and I was kept informed throughout, highly recommend. Thank you to Emma McFadden.
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This review was submitted by a verified client of Thompsons.
Very professional and friendly. It made the process a lot easier as Emma understood why I wanted to get a will in place given my own circumstances. Cannot thank her enough!
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This review was submitted by a verified client of Thompsons.
Caitlyn from Thomson’s solicitors took over my accident at work Claim halfway through it, she ensured I was kept informed during this lengthy process, answered all the questions I gad and was always pleasant and professional
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Excellent service
Thank you, Rab, for taking the time to leave us a review. We’re delighted to hear that you received excellent service from our team. Providing professional support and clear communication throughout every case is something we take great pride in, so it’s wonderful to know you had a positive experience with Thompsons. Thank you for choosing us, and we wish you all the very best for the future. If we can ever assist you again, we’ll be here to help.
Fantastic lawyer very knowledgeable and dealt with everything as quickly as possible
Thank you for your kind feedback. We’re delighted to hear that you found our team knowledgeable and that everything was handled as quickly as possible for you. We really appreciate you taking the time to share your experience.
Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all
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Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.
Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.
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this review
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
Perfect service great communication throughout
We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.
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