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Parfitt Cresswell Limited

4.9 | 273 Reviews 273 Reviews | Housing & Property
811 Total Company Reviews info icon Housing & Property | info icon 811 Total Company Reviews Housing & Property | info icon 811 Total Company Reviews

4 Kingfisher Court, Bellbrook Industrial Estate, Uckfield, East Sussex, TN22 1QQ

Accepting new clients

4 Kingfisher Court, Bellbrook Industrial Estate, Uckfield, East Sussex, TN22 1QQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 804748

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Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. We have excellent teams specialising in the provision of legal services including private client matters, family, property and commercial services, plus employment law at each of our offices. Contact us today and to arrange a free, initial, no-obligation consultation with one of our legal experts. Find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. We have excellent teams specialising in the provision of legal services including private client matters, family, property and commercial services, plus employment law at each of our offices. Contact us today and to arrange a free, initial, no-obligation consultation with one of our legal experts. Find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Parfitt Cresswell Limited

Meet the team of Parfitt Cresswell Limited

Contact & Locations - Parfitt Cresswell Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 Kingfisher Court, Bellbrook Industrial Estate, Uckfield, East Sussex, TN22 1QQ

Reviews

4.9 /5 273 Reviews
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Clients say

What clients say about Parfitt Cresswell Limited

The firm specialises in family law, wills and probate, conveyancing, property matters, LPAs and settlement agreements, with clear legal expertise across complex and routine matters. Clients praise knowledgeable, thorough and solution‑focused advice, efficient case management and strong technical competence. Valued soft skills include clear communication, responsiveness, empathy, patience and a calming, supportive manner; clients highlight professionalism, tenacity and personalised, client‑centred service that reduces stress and builds trust.

professional
friendly staff
clear communication
knowledgeable advice
responsive
supportive
efficient service
compassionate
trustworthy
client‑focused

ReviewSolicitors Review List

Profile image of Alan

Alan

Verified

Downsizing to a Retirement Flat

I have used Copley Clark for my will and for downsizing to a leasehold retirement flat. My solicitor Gwen Yangtin Li was very knowledgable about the issues around leasehold flats and retirement complexes. We had difficulty with the freehold solicitors and the Sellers conveyancer. They seemed much less knowledgeable. I consulted Jon Andrew about ownership of the retirement Flat as my wife is in a care home. I would also like to express thanks to Patumi Gholam for her help

Legal experts tagged in
this review

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Zoe

Verified
Housing & Property

Fast & efficient

They were great, the whole team are helpful and friendly. Explaining things that I didn’t understand and guiding us through the process, making it as smooth as possible. Available for face to face document drop off in town office making it easy to provide personal documents.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Zoe, Thank you so much for the great review! We really appreciate it and will pass this onto Jo and her team. If we can assist with anything in the future, please do let us know. Thanks again and all the best, Client Services Team - Parfitt Cresswell Solicitors

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Mo

Verified
Housing & Property

House purchase

This is the second house we have purchased using Jo and Mandy. They have always kept us updated and had a resolution for every problem. Our middle son chose a main stream solicitor and got nothing but trouble, he ended up having to give up and Jo and Mandy now have him on the right track. Can’t thank them enough, totally recommend them. (Absolute legends)

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Mo, Thanks for the lovely review. We're very pleased to hear that Jo and Mandy have been able to assist you son with his matter. Jo and Mandy will be thrilled to know that you are all happy with the service being provided. If we can be of any further assistance now or in the future, please don't hesitate to get in touch. Thanks very much Mo and all the best. Client Services Team - Parfitt Cresswell Solicitors

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Justine

Verified
Housing & Property

Very happy

Very happy with the service from Jo and the team. Clear good communication throughout the process.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Justine, Thanks for the feedback. We're happy to hear that you were pleased with the service provided by Jo and the team. We'll make sure your feedback is passed onto Jo. If there is anything else we can assist with in relation to this or a future matter, please do get in touch. Thanks Justine, All the best. Client Services Team - Parfitt Cresswell Solicitors

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Michelle

Verified
Housing & Property

Gwen was amazing.

Throughout the whole matter, Gwen was friendly, approachable and professional. I was very grateful that she was the one representing us.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Michelle, Thanks for the lovely review. We'll be sure to pass this onto Gwen. We're so pleased to see that your matter went well and you were pleased with the services provided. If we can be of any further assistance, please do get in touch. Thanks Michell and all the best, Client Services Team - Parfitt Cresswell Solicitors

0
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Other Reviews

Profile image of Conor Vennard

Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Darren Seward

Housing & Property

Darren

Jo was on the case and kept us updated throughout the process. Would highly recommend her.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Mark Griffiths

Housing & Property

Mark

Gwen was informative, professional and always responsive to any queries regarding the process in selling our property.

Legal experts tagged in
this review

Dear Mark, Thanks for taking the time to leave a positive review. We're pleased to hear that you had a good experience and we will pass your kind feedback onto Gwen. If we can be of any further assistance, please do let us know. Thanks Mark. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Mandy Griffiths

Mandy

We recently completed the sale of a property where Parfitt Creswell (Windsor) acted for our buyers. What should have been a straightforward transaction took nine months to complete. In our experience, much of the delay appeared to be due to poor communication and a lack of responsiveness from Parfitt Cresswell. All parties involved spent considerable time chasing updates, often receiving no response for weeks at a time. I would not normally leave a review for a company I had not personally instructed, but the level of communication throughout this transaction was so poor that I felt it was important to share my experience. Based on our experience, I would not recommend Parfitt Creswell.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mandy, Thank you for sharing your perspective. We appreciate that property transactions can be stressful and that different parties involved may have differing views of the process. As solicitors, our professional duty is to act in the best interests of our client and in accordance with their instructions. As you were not our client in this matter, it would not be appropriate for us to comment on the specific circumstances referred to in your review. We can, however, confirm that throughout the transaction we remained committed to providing professional advice and representation in accordance with our client's legal interests and instructions. We acted proactively throughout, progressing all matters within our control promptly and diligently while working towards the best possible outcome for our client. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

0
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Kki hobby

Housing & Property

Kki

Engaged Copley Clark to help me with a transfer of ownership.. Very happy with the service provided by Gwen and Paruni. Would recommend.

Legal experts tagged in
this review

Hi Kki, Thank you for taking the time to leave a review. We really appreciate it. It's great to see that you were happy with the service provided by Gwen and Patuni. If we can be of any further assistance in the future, please do get in touch. Best wishes, Client Services Team Copley Clark - part of Parfitt Cresswell Solicitors

0
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Reviews

4.8 /5 811 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Parfitt Cresswell Limited

The firm specialises in family law, wills and probate, conveyancing, property matters, LPAs and settlement agreements, with clear legal expertise across complex and routine matters. Clients praise knowledgeable, thorough and solution‑focused advice, efficient case management and strong technical competence. Valued soft skills include clear communication, responsiveness, empathy, patience and a calming, supportive manner; clients highlight professionalism, tenacity and personalised, client‑centred service that reduces stress and builds trust.

professional
friendly staff
clear communication
knowledgeable advice
responsive
supportive
efficient service
compassionate
trustworthy
client‑focused

ReviewSolicitors Review List

Profile image of Susan Susan

Susan Susan

Verified
Wills, Trusts & Probate

New will

Alice was highly professional with excellent knowledge and advice .

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Susan, Thank you for leaving us a 5* review. We really do appreciate it! We're pleased to see that the service provided by Alice met your expectations and that it was a positive experience for you. This is great! We'll be sure to pass this onto Alice. If we can be of any further assistance, please don't hesitate to get in touch. Thanks Susan. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Alan

Alan

Verified

Downsizing to a Retirement Flat

I have used Copley Clark for my will and for downsizing to a leasehold retirement flat. My solicitor Gwen Yangtin Li was very knowledgable about the issues around leasehold flats and retirement complexes. We had difficulty with the freehold solicitors and the Sellers conveyancer. They seemed much less knowledgeable. I consulted Jon Andrew about ownership of the retirement Flat as my wife is in a care home. I would also like to express thanks to Patumi Gholam for her help

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kevin Kevin

Kevin Kevin

Verified

The difference between a good solicitor and average solicitor

After seeing another solicitor, I won’t mention names things looked a bit bleak for me . I then got recommended to Sharon and within two minutes of speaking wow the difference was clear . I was having a tricky divorce on top of false allegations and my parental rights trying to be stripped so my kids future could be determined by the mother only. Straight away Sharon knew exactly what legal step to take . She was also made aware that my financial situation wasn’t great so helped to find the best solution what was great help and not just an open quote for each steps taken if your unfortunate to be in a similar position to me trust me, you want this lady in your corner ! . My only quip or recommendation would be the secretary was not always the same and when searching emails the persons name is put first then the business name. I have an aol email and this caused slight issues I give an example below this comment maybe parfittcresswell should be first then the name of the person as I missed a few emails. That’s the only Ewa Sierawska <ewa.sierawska@parfittcresswell.com>

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Russell Hanson

Verified

Hanson

lots of mistakes made and for the cost of the Solicitors high hourly rate I feel was unacceptable. So no recommendation from me

0
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Profile image of Stephen Boyden

Stephen Boyden

Verified
Wills, Trusts & Probate

A Professional and Efficient Service.

Jon oversaw the revision of our Wills that had previously been drawn-up by Copley Clark some 10 years previously. Initially, he arranged for a 'fact-finding' telephone call from which he was able to provide us with a detailed quotation which we both found acceptable. This was followed by a 'one to one' meeting in his his offices which I remember being more detailed than the original one we undertook and which unsurprisingly, also took longer. The draft Wills were completed in approximately 4 weeks and approved. A further meeting was then arranged in Jon's office's where the documents were duly signed and witnessed. Both my wife and I found the whole experience to be professional and efficient. I am pleased to confirm that neither my wife or I would hesitate in recommending Jon and his team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Stephen, Thank you for taking the time to leave a positive review. We appreciate your kind comments. We are delighted to hear that you and your wife had a positive experience with Jon and found the service both professional and efficient. Providing clear guidance and excellent client care is something we take great pride in, so it is wonderful to receive such feedback. Should we be able to assist you with anything in the future, please do not hesitate to get in touch. We would be pleased to help and look forward to the opportunity to work with you again. Thanks Stephen. All the best, Client Services Team - Parfitt Cresswell Solicitors

0
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Other Reviews

Profile image of M Evans

M Evans

A client

We found Vicky to be friendly, helpful and efficient. Highly recommend

A representative from Parfitt Cresswell Limited responded to this review

Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Conor Vennard

Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Profile image of Darren Seward

Darren Seward

Housing & Property

Darren

Jo was on the case and kept us updated throughout the process. Would highly recommend her.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Mark Griffiths

Mark Griffiths

Housing & Property

Mark

Gwen was informative, professional and always responsive to any queries regarding the process in selling our property.

Legal experts tagged in
this review

Dear Mark, Thanks for taking the time to leave a positive review. We're pleased to hear that you had a good experience and we will pass your kind feedback onto Gwen. If we can be of any further assistance, please do let us know. Thanks Mark. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
Collected on: Google collection source logo
Profile image of Mandy Griffiths

Mandy Griffiths

Mandy

We recently completed the sale of a property where Parfitt Creswell (Windsor) acted for our buyers. What should have been a straightforward transaction took nine months to complete. In our experience, much of the delay appeared to be due to poor communication and a lack of responsiveness from Parfitt Cresswell. All parties involved spent considerable time chasing updates, often receiving no response for weeks at a time. I would not normally leave a review for a company I had not personally instructed, but the level of communication throughout this transaction was so poor that I felt it was important to share my experience. Based on our experience, I would not recommend Parfitt Creswell.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mandy, Thank you for sharing your perspective. We appreciate that property transactions can be stressful and that different parties involved may have differing views of the process. As solicitors, our professional duty is to act in the best interests of our client and in accordance with their instructions. As you were not our client in this matter, it would not be appropriate for us to comment on the specific circumstances referred to in your review. We can, however, confirm that throughout the transaction we remained committed to providing professional advice and representation in accordance with our client's legal interests and instructions. We acted proactively throughout, progressing all matters within our control promptly and diligently while working towards the best possible outcome for our client. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

0
Collected on: Google collection source logo

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