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Watermans

4.4 | 23 Reviews 23 Reviews | Medication Calculation Errors
1,366 Total Company Reviews info icon Medication Calculation Errors | info icon 1,366 Total Company Reviews Medication Calculation Errors | info icon 1,366 Total Company Reviews

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Accepting new clients

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Regulated by:

The Law Society of Scotland

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Watermans Review Scores & Client Satisfaction Overview

4.4
Excellent
85%
Value for
Money
83%
Success
Rate
87%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.3/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Watermans are accredited by

The Law Society of Scotland accreditation awarded to Watermans

Description

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Residential & Commercial Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watermans Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Watermans are accredited by

The Law Society of Scotland accreditation awarded to Watermans

Description

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Residential & Commercial Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watermans

Contact & Locations - Watermans

Opening hours

Monday 09:00–17:00 (Open)
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Reviews

4.4 /5 23 Reviews
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Star rating
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Rating

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Clients say

What clients say about Watermans

Clients praise the firm for strong property, conveyancing, and personal injury expertise, including efficient handling of purchases, sales, remortgages, leases and overseas transactions. Reviewers value clear, timely communication, professionalism, responsiveness and attention to detail. Staff are described as approachable, patient and supportive—especially for first‑time buyers—providing calm, practical guidance, prompt updates and thorough case management. Clients highlight dedication, efficiency, problem‑solving and a caring, reassuring attitude that reduces stress and delivers positive outcomes.

clear communication
prompt responses
professional service
friendly manner
efficient handling
kept informed
supportive guidance
attention to detail
stress‑reducing
good outcomes

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Personal Injury

Compensation Claim

My experience was professional and positive service, with Cassandra offering me the best and most appropriate advice. She was prompt in her communication and kept me informed and up to date at all times. This resulted in a quick and satisfactory pay out. Would not hesitate to recommend

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A representative from Watermans responded to this review

Thank you for leaving a review! We are delighted to hear that Cassie provided you with a positive service. We appreciate your recommendation and wish you all the best! ✨

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S connor

Verified
Personal Injury

VERY PROFESSIONAL

Kept me informed all the way through my compensation case from start to finish and had a brilliant outcome 1st class service

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A representative from Watermans responded to this review

Thank you for taking the time to write a review. We are pleased to hear that Kate supported you throughout your claim, keeping you informed at every stage until you reached a desired outcome. We appreciate you sharing your experience and wish you all the best for the future!

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William McPherson

Verified
Personal Injury

Accident claim.

Heather was brilliant while dealing with what could have been a long drawn out stressful process, was clear and honest with all options and advice, would definitely recommend this firm.

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A representative from Watermans responded to this review

Thank you for taking the time to leave a review, William. We are delighted to hear that Heather was such a help throughout your accident claim, offering clear advice to make the process as stress-free as possible. We appreciate you sharing your experience and wish you all the best going forward 😊

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martin mackin

Verified
Personal Injury

So Professional and explained every step

i was in a car accident not long after heart surgery but Isra just walked me through every step of my compensation of what i needed to supply everything else was undertaken by her , would happily recomend her and compay if you want a hassle free soliciter

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A representative from Watermans responded to this review

Thank you for sharing your experience, Martin. We are pleased to hear that Isra explained all aspects of the claims process and handled your case for you, allowing you time to heal and recover from your car accident. We appreciate your kind words and recommendation, and wish you all the best in the remainder of your recovery 😊

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David

Verified
Personal Injury

Fantastic engagement and attention to detail

Working with Heather was a pleasure in a very trying time. Throughout the process of my claim I was kept uptodate of all important information. Heather arranged help while the claim was ongoing and experts to talk with me to let me know what to expect from the process and potential outcomes. Heather was extremely professional and also compassionate, can't recommend highly enough!

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A representative from Watermans responded to this review

Thank you for taking the time to write a review, David. We are pleased to hear about your experience of working with Heather throughout your personal injury claim, and that you were supported and kept fully informed throughout the process. We appreciate the recommendation and wish you all the best in the future!

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Other Reviews

Profile image of sharon taylor

sharon taylor

sharon

Very professional keeped me up to date with process of claim and explaining everything so I always understood. Would highly recommend

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Lynne Rafferty

Lynne

Send letters out to clients with other clients information on it very unprofessional and make up fake claims should not be operational as this is fraud

That is a very serious allegation you make Lynne. Please can you contact us to discuss this further. We would never engage in fraudulent activity in any situation and certainly do not make up fake claims. We welcome the opportunity to investigate this matter further

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emma muir

emma

John kept me informed of all that was happening and arranged physio and consultant appointment. Very professional service and happy with the outcome.

Thanks for your feedback Emma

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Lawrie Reynolds

Lawrie

I felt that communication was poor. Found out more information on my case from an other ember of staff and not the person dealing with my claim. Once my claim was settled that’s when you find out they deduct money to cover you’re treatment . If I was aware of that at the start I would have got treatment through my GP. Wouldn’t recommend Waterman’s to anybody.

Sorry that our service didn't meet your expectations

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Alexander Boyle

Alexander

I would just like to say how professional Waterman Solicitors are especially Johnny Richardson, I would not hesitate to recommend this company to my friends and family. Thank you so much Johnny for dealing with my claim and if ever I have to claim again I would definitely get in contact with you thanks again Alex

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Reviews

4.9 /5 1366 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Watermans

Clients praise the firm for strong property, conveyancing, and personal injury expertise, including efficient handling of purchases, sales, remortgages, leases and overseas transactions. Reviewers value clear, timely communication, professionalism, responsiveness and attention to detail. Staff are described as approachable, patient and supportive—especially for first‑time buyers—providing calm, practical guidance, prompt updates and thorough case management. Clients highlight dedication, efficiency, problem‑solving and a caring, reassuring attitude that reduces stress and delivers positive outcomes.

clear communication
prompt responses
professional service
friendly manner
efficient handling
kept informed
supportive guidance
attention to detail
stress‑reducing
good outcomes

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Easy to deal with

I found Kayla to be very helpful with the process of purchasing a property. She kept me updated at every stage and explained the process as it progressed. I would have no issue with recommending Kayla and would use again.

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Anonymous

Verified

Great service

Thank you for all the help for Christine who has been a great help from the beginning.

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this review

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Rozina Khan

Verified
Personal Injury

Excellent young solicitor

I honestly can’t thank Lucas enough for everything he did for me. From day one, he was approachable, professional, and always took the time to explain things in a way that made sense. Although he’s a young solicitor, his knowledge, confidence, and dedication were clear throughout my case. He worked incredibly hard, paid attention to every detail, and always kept me updated on what was happening. Whenever I had questions or concerns, Lucas was there to help and put my mind at ease. What impressed me most was how much he genuinely cared about getting the best possible outcome. I always felt that he was fighting my corner and giving my case his full attention. Thanks to Lucas’s hard work and commitment, I achieved a result that I am very grateful for. I wouldn’t hesitate to recommend him to anyone looking for a solicitor. He’s a real credit to his profession, and I wish him every success in his career. Thank you again Lucas. RK

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A representative from Watermans responded to this review

Thank you for taking the time to write a review, Rozina! We are delighted to hear about your time working with Lucas, who worked hard to make sure the best possible outcome for your case was achieved, while also taking the time to explain the process clearly so that you had confidence throughout the process. We appreciate your kind words and recommendation, and wish you all the best for the future! 💙

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Susan

Verified
Housing & Property

Fast and clear communication

Morgan was prompt, efficient and quick to respond to queries . She has a lovely manner on the phone also. Thank you Morgan

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this review

A representative from Watermans responded to this review

Thank you for writing a review, Susan! We are delighted to hear about your positive experience of working with Morgan in our property team, who was prompt and efficient in handling your case. We look forward to working with you again in the future! 🏡

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Anonymous

Verified
Housing & Property

Amazing service from start to finish

Lynsey was fantastic. Very quick with her replies and responses to countless questions I had. Would thoroughly recommend!!

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this review

A representative from Watermans responded to this review

Thank you for taking the time to write a review! We are delighted to hear that Lynsey was fantastic throughout your property purchase, responding promptly and effectively to any queries you had along the way. We appreciate your recommendation and look forward to working with you in the future! 🏡

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Other Reviews

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Martin Carson

Housing & Property

Martin

Louise Mill was our conveyancer and she is an absolute star of a person. Cannot recommend enough, went above and beyond to help us secure our home when dealing with difficult builders. So thankful for all her work.

Legal experts tagged in
this review

A representative from Watermans responded to this review

Thank you for writing a review, Martin. We are pleased to hear that Louise went above and beyond throughout your property purchase, offering a brilliant service while dealing with difficult builders. We appreciate your recommendation and hope to work with you again in the future! 🏡

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Profile image of Benjamin Mitchell

Benjamin Mitchell

Housing & Property

Benjamin

Aaron supported us with the legal conveyancing of both the sale of our flat and the purchase of our forever home. We really cannot fault the service we received from Aaron and would recommend him to anyone (indeed - we already have). He kept us well informed through the process; we never had to chase him. He also stayed late one evening to assist us with a potentially costly snag during the process, which he resolved speedily and smoothly. We would have no hesitation in working with Aaron again. He’s a brilliant solicitor. Thank you, Aaron for all your help these past few months.

Legal experts tagged in
this review

A representative from Watermans responded to this review

Thank you for writing a review, Benjamin. We are pleased to hear about your time working with Aaron in our conveyancing team, who assisted you with the purchase of your forever home - keeping you updated at every stage and resolving potential issues on your behalf. We appreciate your feedback (and recommendations!) so much, and wish you all the best in your new home 🏡

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Callum

Housing & Property

Callum

Thanks very much to Caron, who helped guide us through the slightly more complicated Scottish house buying process. Very prompt replies, happy to help, thanks so much. Would recommend to anyone in Edinburgh!

Legal experts tagged in
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A representative from Watermans responded to this review

Thank you for leaving a review, Callum. We are delighted to hear that Caron was such a help in guiding you through buying a house in Scotland, replying promptly and helping at each stage. We wish you all the best in your new home, and thanks for the recommendation! 🏡

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Hilmi

Commercial Property

Hilmi

Thank you for Kathy Miller sort all my paper work correctly in short time I really appreciate for her efforts top class 👍 👏

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A representative from Watermans responded to this review

Thank you for writing a review, Hilmi. We are delighted to hear about your five-star experience of working with Kathy in our conveyancing team, who provided legal advice and assisted you with the relevant paperwork in a short timeframe. We look forward to working with you again in the future 😊🏡

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Lin

Housing & Property

Lin

Watermans has been outstanding. Louise Stenhouse assisted me with a title registry correction and the discharge of my mortgage, and she made the whole process incredibly easy. Clear, timely communication from start to finish. Truly appreciate her help.

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A representative from Watermans responded to this review

Thank you for your review, Lin. We are thrilled to hear about your experience of working with Louise in our property team, who assisted you with title corrections and a mortgage discharge and made the whole process easy and straightforward. We appreciate you sharing your thoughts and wish you all the best for the future!

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