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Watermans

4.9 | 410 Reviews 410 Reviews | Environmental & Poisoning
1,519 Total Company Reviews info icon Environmental & Poisoning | info icon 1,519 Total Company Reviews Environmental & Poisoning | info icon 1,519 Total Company Reviews

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Accepting new clients

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Regulated by:

The Law Society of Scotland

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Watermans Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Watermans are accredited by

The Law Society of Scotland accreditation awarded to Watermans

Description

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Residential & Commercial Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watermans Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Watermans are accredited by

The Law Society of Scotland accreditation awarded to Watermans

Description

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Residential & Commercial Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watermans

Meet the team of Watermans

Contact & Locations - Watermans

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Reviews

4.9 /5 410 Reviews
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Rating

Review Source

Clients say

What clients say about Watermans

Clients praise the firm for its strong expertise in residential conveyancing, property sales and purchases, remortgages, lease matters, commercial leases, and personal injury or motor insurance claims. Reviews highlight efficient handling of transactions, clear guidance, sound legal knowledge, and effective negotiation. Clients particularly value the team’s excellent communication, prompt responses, patience, approachability, and reassuring manner. The firm is also commended for being professional, supportive, proactive, detail-oriented, and able to make stressful processes feel smooth, straightforward, and well-managed.

Clear communication
Prompt responses
Professional service
Helpful guidance
Stress-free process
Excellent updates
Friendly manner
Knowledgeable advice
Efficient handling
Supportive team

ReviewSolicitors Review List

Profile image of Bev

Bev

Personal Injury

Happy customer

From start to finish Isra was a great help with my accident claim. Very efficient prompt replies to my queries. I felt in good hands all the way through the claim. I was very happy with the help and service i received. I would recommend using Isra and this company to anyone that is thinking about claiming for an accident especially an MIB claim for an unknown driver like mine.

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A representative from Watermans responded to this review

Thank you for your review, Bev. We are pleased to hear that Isra supported you throughout your personal injury claim, offering prompt replies to any queries you had along the way. We appreciate you sharing your experience and wish you all the best for the future!

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Shona

Verified
Personal Injury

Personal Injury Claim

Very professional, impartial advice and very contactable.

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A representative from Watermans responded to this review

Thank you for your review, Shona! We are pleased to hear of your positive experience of working with Ridha in our personal injury team, who was professional and offered regular contact and advice throughout the claim process. We appreciate you taking the time to provide feedback and wish you all the best for the future.

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Anonymous

Verified
Personal Injury

Professional and supportive throughout the process

I was very pleased with the support I received from Scott throughout my car insurance case . Although the solicitor was appointed by my insurer, he kept me well informed, explained each stage of the process clearly, and was always professional and helpful when I had questions. His guidance made the whole process much easier to understand and navigate, and I really appreciated his support from start to finish.

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A representative from Watermans responded to this review

Thank you for taking the time to leave a review! We are pleased to hear that Scott supported you throughout your insurance claim, keeping you updated at every stage and making the whole process easy to understand. We appreciate you sharing your experience and wish you all the best for the future!

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Anonymous

Verified
Personal Injury

Injury Claim

Very Professional, Kept well informed about my case.

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A representative from Watermans responded to this review

Thank you for taking the time to leave a review for Ridha in our personal injury team. I am pleased to hear that you had a positive experience, and were kept informed at every stage of your case. We appreciate your kind words and wish you all the best for the future! ✨

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Steven

Verified
Personal Injury

Rhida was very helpful

Rhida kept me informed from start to finish and i was very happy with the out come.

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A representative from Watermans responded to this review

Thank you for writing a review, Steven! We are pleased to hear that Ridha supported you throughout your personal injury claim, keeping you informed at each stage and achieving a suitable outcome. We appreciate you sharing your experience, and wish you all the best going forward.

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Other Reviews

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Ryan

Personal Injury

Ryan

I can not recommend bejna enough. She helped me greatly and kept in constant communication with me throughout.

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A representative from Watermans responded to this review

Thank you for taking the time to write a review, Ryan! We are delighted to hear that Bejna was such a help to you throughout the process, keeping you updated with regular communication throughout.

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Francis

Personal Injury

Francis

Watermans were great sorting out my accident,when the vehicle I was driving got hit side on,highly recommend them,totally hassle free.

A representative from Watermans responded to this review

Thank you for taking the time to leave a review, Francis! We are pleased to hear that the team were able to support you following your accident, making the process hassle free and straightforward. We appreciate the recommendation!

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Lesley

Personal Injury

Lesley

My experience with Watermans was exceptional Johnny kept me well informed and answered any correspondence swiftly

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A representative from Watermans responded to this review

We are delighted to hear about your exceptional experience of working with Johnny at Watermans! Our aim is to make things as straightforward as possible for our clients, so hearing that you felt informed and kept up to date throughout the process is invaluable to us. We will be passing on your kind words to Johnny!

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Hannah

Personal Injury

Hannah

Sam was amazing from start to finish. He kept me updated throughout the full process and his advice was always spot on. I hope to never need your services again Sam, but if I do, I will be reassured that it will be handled professionally and with care! Thank you for all your help!

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this review

A representative from Watermans responded to this review

Thank you for leaving a review for Sam, we are pleased to hear about your positive experience! We are glad that Sam was able to provide you with the best advice to achieve your outcome, and wish you all the best going forward.

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Emma

Personal Injury

Emma

Absolutely fantastic from start to finish. My case was transferred to Johnny and his team who have been a pleasure to deal with! Have made the whole process so easy and stress free as a first timer! Would recommend the Watermans company to anyone who was looking. Top class service⭐️

Legal experts tagged in
this review

A representative from Watermans responded to this review

Thank you for taking the time to leave a review for Johnny and the team. We are glad to hear that they made the whole process easy and stress-free for you, and appreciate your recommendation!

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Reviews

4.9 /5 1519 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Watermans

Clients praise the firm for its strong expertise in residential conveyancing, property sales and purchases, remortgages, lease matters, commercial leases, and personal injury or motor insurance claims. Reviews highlight efficient handling of transactions, clear guidance, sound legal knowledge, and effective negotiation. Clients particularly value the team’s excellent communication, prompt responses, patience, approachability, and reassuring manner. The firm is also commended for being professional, supportive, proactive, detail-oriented, and able to make stressful processes feel smooth, straightforward, and well-managed.

Clear communication
Prompt responses
Professional service
Helpful guidance
Stress-free process
Excellent updates
Friendly manner
Knowledgeable advice
Efficient handling
Supportive team

ReviewSolicitors Review List

Profile image of Wendy McCartan

Wendy McCartan

Verified

Professional, honest and approachable.

I would recommend Watermans Estate Agents as I found all transactions with them to be extremely competent. All staff members are highly efficient at what they do. I would particularly recommend Susan as she was so friendly and down to earth but with a professional edge to her. She really is an asset to the company and I look forward to dealing with her again in the future.

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Anonymous

Verified
Housing & Property

Very good

Working with Caron was great everything that had to be taken care of was done in very good time.

Legal experts tagged in
this review

A representative from Watermans responded to this review

Thank you for taking the time to write a review for Caron in our conveyancing team, who supported you throughout your property transaction! We appreciate you sharing your experience and look forward to working with you in the future! 🏡

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E Malley

Verified
Housing & Property

Conveyancing

Rebecca handled all our property conveyancing in a professional manner and and answered all our queries promptly and helped us through the whole process and would not hesitate to use her again.

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this review

A representative from Watermans responded to this review

Thank you for writing a review! We are pleased to hear that Rebecca supported you throughout the conveyancing process, answering any questions you had promptly. We look forward to working with you again! 🏡

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Anonymous

Verified
Housing & Property

Absolutely excellent service from start to finish

Fantastic experience throughout. Caron was brilliant, very helpful, clear and always there when I had questions. I would absolutely recommend her services to anyone.

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this review

A representative from Watermans responded to this review

Thank you for leaving a review for Caron! We are delighted to hear that Caron provided an excellent service from start to finish when handling your conveyancing transaction, offering clear advice and prompt answers to any questions you had. We appreciate your recommendation and look forward to working with you again 🏡

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Cameron Wilson

Verified
Housing & Property

House Sale and Purchase

We had a great experience dealing with Lorna Symms at Waterman's. She was always on the ball in terms of progressing the sale of our property and the purchase of our new home. We always received prompt replies to any questions we asked and the whole process went very smoothly. I felt we received value for money and would not hesitate to recommend Lorna or Waterman's for this type of work.

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Other Reviews

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Victoria Harper

Commercial Property

Victoria

Big thanks to Aaron and the team for their help in facilitating our recent portfolio purchase. Aaron worked really hard to get the sale over the line when unexpected issues came up from the sellers side. He kept us informed throughout the process and it was clear that he genuinely cared about representing our interests. Thanks so much for the support - will definitely return for our next purchase

Legal experts tagged in
this review

A representative from Watermans responded to this review

Thank you for taking the time to leave a review, Victoria! We are delighted to hear that Aaron and the team worked hard to facilitate your recent portfolio purchase, supporting you and keeping you updated throughout the process. We appreciate you sharing your experience, and look forward to working with you again in the future! ✨

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Paro Ramesh

Housing & Property

Paro

We had a good experience purchasing our home. During the offer stage the person who was handling our case was quite slow in responding, requests had to be chased up a lot, and left me out of emails (and only addressed them to my male partner) which was quite annoying, but once Caron took over it was really great, excellent and quick communication. Five stars for Caron.

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A representative from Watermans responded to this review

Thank you for leaving a review, Paro! We are pleased to hear that you had a good experience when purchasing your home, with Caron providing excellent communication and support throughout. We are sorry to hear that the communication during the initial stages of the process did not meet your expectations. Having enquired further on this, we can see your partner appeared as the lead contact, in that they signed off on all emails and all emails came from their email address, however we understand the importance of keeping all parties updated on the progress and will take your comments on board for future transactions. We will be sure to pass on your kind words to Caron, and wish you all the best in your new home! 🏡

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Martin Carson

Housing & Property

Martin

Louise Mill was our conveyancer and she is an absolute star of a person. Cannot recommend enough, went above and beyond to help us secure our home when dealing with difficult builders. So thankful for all her work.

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A representative from Watermans responded to this review

Thank you for writing a review, Martin. We are pleased to hear that Louise went above and beyond throughout your property purchase, offering a brilliant service while dealing with difficult builders. We appreciate your recommendation and hope to work with you again in the future! 🏡

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Benjamin Mitchell

Housing & Property

Benjamin

Aaron supported us with the legal conveyancing of both the sale of our flat and the purchase of our forever home. We really cannot fault the service we received from Aaron and would recommend him to anyone (indeed - we already have). He kept us well informed through the process; we never had to chase him. He also stayed late one evening to assist us with a potentially costly snag during the process, which he resolved speedily and smoothly. We would have no hesitation in working with Aaron again. He’s a brilliant solicitor. Thank you, Aaron for all your help these past few months.

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this review

A representative from Watermans responded to this review

Thank you for writing a review, Benjamin. We are pleased to hear about your time working with Aaron in our conveyancing team, who assisted you with the purchase of your forever home - keeping you updated at every stage and resolving potential issues on your behalf. We appreciate your feedback (and recommendations!) so much, and wish you all the best in your new home 🏡

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Callum

Housing & Property

Callum

Thanks very much to Caron, who helped guide us through the slightly more complicated Scottish house buying process. Very prompt replies, happy to help, thanks so much. Would recommend to anyone in Edinburgh!

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A representative from Watermans responded to this review

Thank you for leaving a review, Callum. We are delighted to hear that Caron was such a help in guiding you through buying a house in Scotland, replying promptly and helping at each stage. We wish you all the best in your new home, and thanks for the recommendation! 🏡

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