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Paul Robinson Solicitors LLP

4.7 | 87 Reviews 87 Reviews | Wills, Trusts & Probate
1,140 Total Company Reviews info icon Wills, Trusts & Probate | info icon 1,140 Total Company Reviews Wills, Trusts & Probate | info icon 1,140 Total Company Reviews

Regis House, 98 High Street, Billericay, Essex, CM12 9BT

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Regis House, 98 High Street, Billericay, Essex, CM12 9BT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 598786

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Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
93%
Success
Rate
93%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
94%
Success
Rate
12% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Paul Robinson Solicitors LLP

Meet the team of Paul Robinson Solicitors LLP

Contact & Locations - Paul Robinson Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Regis House, 98 High Street, Billericay, Essex, CM12 9BT

Reviews

4.7 /5 87 Reviews
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Rating

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Clients say

What clients say about Paul Robinson Solicitors LLP

Clients praise the firm for conveyancing, probate, wills, estate administration, leasehold work and family law support, with many noting smooth property sales and purchases, even where matters were complex. Reviewers consistently highlight clear advice, strong legal knowledge, efficiency and attention to detail. The team is valued for being prompt, responsive and proactive, with excellent communication throughout. Clients also appreciate their professionalism, patience, reassurance and friendly, approachable manner, which helps make stressful legal processes feel straightforward and well managed.

Quick communication
Professional service
Clear explanations
Efficient handling
Friendly staff
Prompt replies
Knowledgeable advice
Stress-free process
Supportive team
Transparent pricing

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Excellent legal services - Probate

Thank you to Rhys and the team for their support and legal guidance during a recent probate case. They were excellent and professional from start to finish and in every interaction. Rhys provided reassurance throughout the process. Thank you.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased to hear that Rhys and the team provided reassuring guidance throughout the probate process and made you feel well supported. We really appreciate you taking the time to share your experience.

0
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David Knights

Housing & Property

Excellent and professional probate services

I would highly recommend Paul Robinson Solicitors for the excellent legal services and support they provided throughout the probate and administration of my late aunt’s estate, including the conveyancing of her property. From our initial consultation through to the completion of the matter, they were very professional, knowledgeable and extremely thorough. They explained each stage clearly, kept me fully informed and dealt with everything efficiently and sensitively during what was inevitably a stressful and difficult time. I particularly appreciate their responsiveness and willingness to answer all questions whenever I needed clarification. I always felt the estate was being handled with great care and everything was in very safe and capable hands. I am extremely grateful for all their help and would have no hesitation in recommending them to anyone requiring professional legal assistance with probate or estate administration. I would like to thank Victoria Messent, Bethany Dorney, Sophie Griffiths and her team.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Your detailed comments are sincerely appreciated, David. We are pleased that Victoria, Bethany, Sophie and the wider team provided careful and responsive support throughout the administration of your aunt’s estate. . Your recommendation means a great deal to us.

0
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Paul A Clarke

Wills, Trusts & Probate

Where there is a way there is a will

I saw an advert at West Ham's ground and a post on the club's app. I wanted to update my will and completed the questionnaire on the app late on a Thursday night. By 09:30hrs the next day Ms Barnes contacted me to discuss my aims and objectives with advice on how to present my thoughts to the solicitor. I made an appointment to see Ms LondahI and followed it up by emailing them my thoughts. When I met with Ms Londahl she had read my wishes, sought clarification and agreed to prepare my will as requested. She took time to explain how it would be set out. Within 48 hours I received the paperwork which I reviewed. I wanted to make a couple of changes and contacted the office to discuss them. They were agreed. I made an appointment to sign the will. Once again Ms Barnes and her colleague Ms Lavery were very helpful, explaining the will to me to ensure I understood the implications and to make me aware of the changes they had made as requested by me. I signed. They agreed to send a copy of the will to me by post along with their invoice. This they did. I paid the invoice within 24hours of receipt. I am very happy with the outcome. I recommended this firm to my former colleague who was considering updating her will

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you, Paul, for your detailed feedback and recommendation. We are delighted that our team provided clear guidance and responded promptly throughout the process. It is particularly pleasing to know that you felt well supported and confident in the final outcome.

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Colin Game

Verified
Wills, Trusts & Probate

Estate Management for my Late Father

Having dealt with a number of different firms of Solicitors over the years, both in a private and professional capacity, I found the whole process of dealing with my late Father's Estate through Paul Robinson (Megan Sparks) to be stress free. At all stages there was clear communication and regular updates, including informative communications about any potential delays that could occur, and the reasons why. Absolutely no need to chase anything or request updates. Very impressed with the level of client service that we received in relation to this matter, thereby making the whole process of dealing with this so much easier for myself and my Brother as Executor's, my Mother, and for the Family in general. Thank You

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

What exceptional feedback, Colin, thank you. Keeping families informed without the need to chase updates is central to the service we aim to provide, especially during such a difficult time. Megan and the rest of the team are so glad we could ease the burden for you and your family as executors. We wish you all the very best moving forward!

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Collette

Wills, Trusts & Probate

Good service

I am happy with the service i received as we went through Probate for my father's estate. Caroline was very professional and kept me updated.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased that Caroline’s professionalism and regular updates helped you through the probate process for your father’s estate. We will be sure to pass your kind words on to her.

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Other Reviews

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Andoy co

Andoy

The worst. 40 years? Paul Robinson’s office requested documents for the estate of my Aunt. I have sent them 3 times this year alone. (2026). They made it sound that I am delinquent for not complying with their request. I used the address they advised me to use. Nothing! Another problem is, their response to my email is they are on vacation or away. The last response was “ will look”. If there is a rating less than 1 star, I would use this rating. Very poor service, especially the response time. 1/4 star.

0
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Terry Johnson

Wills, Trusts & Probate

Terry

I have recently completed on my late mothers property and John Branch and his team were very supportive, professional and guided me every step of the way. They responded to my emails very promptly and explained everything with clarity.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Terry, we are pleased to hear that John and his team provided such professional and supportive guidance throughout the process. Their prompt communication and clear explanations clearly helped make things easier, and we greatly appreciate your kind feedback.

0
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stephanie harbott

Wills, Trusts & Probate

stephanie

A fantastic solicitors. We used them for a will. The service received was amazing. Clear, concise advise. Very knowledgeable and professional The whole team were friendly, and. Nothing was too much trouble. Absolutely recommend them.

from Paul Robinson Solicitors LLP

We truly appreciate your high recommendation and your trust in us to handle your will, Stephanie. Please don't hesitate to reach back out if you ever need any legal support in the future. All the very best!

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Rowland King

Wills, Trusts & Probate

Rowland

Paul Robinson Solicitors handled the sale of my late father's property extremely well. They were professional and always on hand to respond to email with in minutes and even over the weekend.

from Paul Robinson Solicitors LLP

Thank you for your feedback. We’re pleased to hear that our team handled the sale of your late father’s property so well. Providing a professional service with prompt and reliable communication is something we take great pride in.

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Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

0
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Reviews

4.7 /5 1140 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Paul Robinson Solicitors LLP

Clients praise the firm for conveyancing, probate, wills, estate administration, leasehold work and family law support, with many noting smooth property sales and purchases, even where matters were complex. Reviewers consistently highlight clear advice, strong legal knowledge, efficiency and attention to detail. The team is valued for being prompt, responsive and proactive, with excellent communication throughout. Clients also appreciate their professionalism, patience, reassurance and friendly, approachable manner, which helps make stressful legal processes feel straightforward and well managed.

Quick communication
Professional service
Clear explanations
Efficient handling
Friendly staff
Prompt replies
Knowledgeable advice
Stress-free process
Supportive team
Transparent pricing

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Excellent legal services - Probate

Thank you to Rhys and the team for their support and legal guidance during a recent probate case. They were excellent and professional from start to finish and in every interaction. Rhys provided reassurance throughout the process. Thank you.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased to hear that Rhys and the team provided reassuring guidance throughout the probate process and made you feel well supported. We really appreciate you taking the time to share your experience.

0
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Alan Davies

Professional and skillful

I cannot fault the service I received from Cosima and her colleagues- every step was explained where necessary which ended in a completely faultless completion of my transaction

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

We are delighted to hear that Cosima and her colleagues provided such clear and thorough support throughout your matter. It is particularly pleasing to know that everything was handled smoothly through to completion. Thank you for your feedback, Alan.

0
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Kathy Jolly

Housing & Property

Conveyancing

I have recently instructed Sophie Cannon and her team to deal with my house purchase following Sophie taking care of our recent house sale. The whole process was dealt with very professionally but also in a personal way too which was appreciated. Thank you for your assistance.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind feedback, Kathy. We are delighted that Sophie and her team have continued to provide a professional and personable service for your property matters. We look forward to assisting you again.

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Pamela

Housing & Property

Sale of my property

Excellent service for the sale of my property from Casey Murphy and her assistant Casey. Even though the purchasers pushed through the sale two days early, this was all dealt with very professionally and the sale went through very smoothly and efficiently. I will definitely be using this Solicitors firm again for my house purchase.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

It is wonderful to hear how smoothly your sale went, Pamela. We are very grateful for your continued trust as you move on to your house purchase.

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Profile image of David Knights

David Knights

Housing & Property

Excellent and professional probate services

I would highly recommend Paul Robinson Solicitors for the excellent legal services and support they provided throughout the probate and administration of my late aunt’s estate, including the conveyancing of her property. From our initial consultation through to the completion of the matter, they were very professional, knowledgeable and extremely thorough. They explained each stage clearly, kept me fully informed and dealt with everything efficiently and sensitively during what was inevitably a stressful and difficult time. I particularly appreciate their responsiveness and willingness to answer all questions whenever I needed clarification. I always felt the estate was being handled with great care and everything was in very safe and capable hands. I am extremely grateful for all their help and would have no hesitation in recommending them to anyone requiring professional legal assistance with probate or estate administration. I would like to thank Victoria Messent, Bethany Dorney, Sophie Griffiths and her team.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Your detailed comments are sincerely appreciated, David. We are pleased that Victoria, Bethany, Sophie and the wider team provided careful and responsive support throughout the administration of your aunt’s estate. . Your recommendation means a great deal to us.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Wendy Barnes

Wendy Barnes

Wendy

We recently used Paul Robinson solicitors, specifically Tracey Hughes in the sale of our flat. I really cannot recommend Tracey highly enough, her professional, friendly and efficient service has been nothing short of first class. We were kept informed of progress regularly, emails were replied too within the day, and charges were very reasonable. If you want an exceptional solicitor, then go to Tracey Hughes.

0
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Andoy co

Andoy

The worst. 40 years? Paul Robinson’s office requested documents for the estate of my Aunt. I have sent them 3 times this year alone. (2026). They made it sound that I am delinquent for not complying with their request. I used the address they advised me to use. Nothing! Another problem is, their response to my email is they are on vacation or away. The last response was “ will look”. If there is a rating less than 1 star, I would use this rating. Very poor service, especially the response time. 1/4 star.

0
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Profile image of superchris191919

superchris191919

Housing & Property

superchris191919

So glad we listened to recommendations! When searching for a Solicitor, our Estate Agents suggested Paul Robinson Solicitors due to recent experiences and reviews from other clients. Their recommendation was fully reflective of the service that we received. Communication A Solicitor that we had full access to was a priority for us. Whenever we called, we were supported by our Solicitor’s team (Millie and Enya) straight away, without exception. If ever there was a situation that the team could not support with, we were called by our Solicitor (Daryl Pentecost) directly, that day. We felt like we were a priority at all times. It never seemed like they had taken on too many clients and had too much work for their team to manage, which is a common theme we have experienced when using other Solicitors before. Timelines We were keen to move in quickly, as were our Vendors. Despite a chain and some complexities specific to the sale, the whole process from start to finish was just over 3 months. They were happy to speed up or slow down based on our preference, which was refreshing. Price It is expected and fair to say that you get what you paid for in most instances. However, in this instance, I would say this is an exception. Our quote was one of the cheapest we received and yet the service exceeded expectations. There were no hidden fees and they were transparent throughout. We would genuinely like to pass on our sincerest gratitude. Thank you so much for your service and we could not recommend you enough.

from Paul Robinson Solicitors LLP

We are delighted to hear that Daryl, Millie and Enya provided such a responsive and well coordinated service throughout your purchase. We truly appreciate your generous recommendation and are grateful that you chose Paul Robinson Solicitors.

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Adam Brialey

Adam

All the team were great , prompt with replies and happy to help with queries

from Paul Robinson Solicitors LLP

Adam, we are delighted to hear that you received such a helpful service from the team. Thank you for taking the time to share your feedback.

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Terry Johnson

Wills, Trusts & Probate

Terry

I have recently completed on my late mothers property and John Branch and his team were very supportive, professional and guided me every step of the way. They responded to my emails very promptly and explained everything with clarity.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Terry, we are pleased to hear that John and his team provided such professional and supportive guidance throughout the process. Their prompt communication and clear explanations clearly helped make things easier, and we greatly appreciate your kind feedback.

0
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