Residential Conveyancing
Gepp were professional, speedy and excellent value.
Was this review helpful? Yes
- Office 8, Colne House
- CM7 9BY
- 01376 386232
- www.geppsolicitors.co.uk
Gepp & Sons Solicitors LLP
01376 386232
Also known as - Gepp Solicitors
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How Gepp & Sons Solicitors LLP compares
Rankings by area of expertise
The rankings below show the areas of expertise that Gepp & Sons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Currently showing Reviews and Solicitors specific to
769 Client Reviews
Overall experience
- Value for money
- Professionalism
- Initial Impression
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Reviews summary
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Review sources
Residential Conveyancing
I was very happy with the service I received from Bakshi and her team. Their enquiries were thorough and they were friendly, informative and professional throughout.
Was this review helpful? Yes
Wills, Trusts and Probate
Very efficient, would explain procedures and polite.
Was this review helpful? Yes
Residential Conveyancing
Very happy with the service.
Was this review helpful? Yes
Commercial Property
Matter Type: Development plot sales
We have dealt with Gepps for years and have always been satisfied with the service and will continue to use them.
Was this review helpful? Yes
Residential Conveyancing
The whole transaction has been carried out by your good selves with efficiency and courtesy through this difficult period.
Was this review helpful? Yes
Residential Conveyancing
Although offered to meet/talk on phone anytime, we felt it would be useful to have a brief face to face meeting at the start to explain processes (as we last moved 30 years ago) + also enable us to put a face to the voice. Also more communication, by email especially when no progress has been made, to save us chasing up, particularly when about to exchange contracts.
Was this review helpful? Yes
Wills, Trusts and Probate
Everything is treated in a professional and efficent way, staff are friendly and approachable . Always a warm welcome at the bright ,clean and modern premises in Chelmsford.
Was this review helpful? Yes
Wills, Trusts and Probate
My only issue was when I telephoned it went straight to voicemail and these were not picked up until at least the next day. That is no good if one needs to speak to someone on the same day.
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Wills, Trusts and Probate
Excellent, friendly service with all legal angles explained enabling us to make informed decisions, particularly to ensure we did not accidentally become intestate.
Was this review helpful? Yes
Reviews collected on Google
Collected on Google
20200828214027
Steve
Georgia Bolton , we cannot recommend her highly enough. Today, she pulled out all the stops to allow our legal papers to be sworn and witnessed, when so many others let us down. Her approach was professional, polite , efficient and trouble free. We certainly would not hesitate to recommend her for any legal services you may require.
Was this review helpful? Yes
Collected on Google
20200828150844
Phillip
We'd like to thank all at Gepp solicitors, especially Georgia who assisted us today in a delicate probate issue. The professionalism, attention to detail and quick turnaround were exceptional. Congratulations on a job well done.
Was this review helpful? Yes
Collected on Google
20200822052609
pilotmaria
Would not recommend.
First time buyers of our very first home. Overall communication bad. It took us around four months to get our purchase though, due to signed papers getting ‘lost’ and needed to be resend.
Bad communication update from our solicitors team. We had to make several calls to the team (after hearing nothing from them for weeks) and ask if they had everything that they needed. After each call there would be something missing, or they would say that they had everything, and weeks later ask us where a document was. This regardless of how many times we asked to get it confirmed that they had everything needed.
We will not use again, nor will we recommend this Solicitors Firm.
Was this review helpful? Yes
Gepp & Sons Solicitors LLP responded to this review on 27 August, 2020
Dear Maria, Thank you for taking the time to post your review. We are very disappointed you do not appear to have received the usual 5* service offered by Gepps. We have successfully helped hundreds of clients move during and post lock down and have received a large number of glowing testimonials. However, lockdown did change the complexity of the conveyancing process with additional layers of scrutiny. Sadly not every transaction goes to plan and we can only but apologise if your first purchase was not as exciting as it was hoped to be. Should you wish to discuss your concerns further please email mail@gepp.co.uk
Collected on Google
20200816083310
Sara
I cannot recommend Filomena Sterkaj highly enough. Filomena's calm, professional approach, which was always honest, allayed any concerns during every meeting, email or phone call I experienced. On one occasion, a problem arose I was concerned about; Filomena's team contacted her whilst on annual leave and I received a return call within 15 minutes, problem professionally sorted and another weight expertly lifted from my shoulders!
Always feeling Filomena was there every step of the way providing such an efficient, knowledgeable and personable service ensured this process was as stress free as possible for myself and family. Keen to ensure I understood and was content with every decision throughout, if you require a Solicitor specialising in Family Law, I thoroughly recommend contacting Filomena Sterkaj and her team.
I wouldn't hesitate in using the services of Gepp Solicitors should the need arise in the future. All staff I encountered were professional, efficient and friendly. Many thanks once again for your unending support Filomena, it was greatly appreciated.
Was this review helpful? Yes
Gepp & Sons Solicitors LLP responded to this review on 27 August, 2020
Dear Sara, Thank you very much for your amazing and detailed review. We pride ourselves on going above and beyond for clients, and we are glad that you are happy with the outcome of your case. Please do return to us in the future if there is anything else that we can help you with. Best, Gepp Solicitors
Collected on Google
20200806194840
Phil
Absolute charlatans, avoid at all costs
Was this review helpful? Yes
Gepp & Sons Solicitors LLP responded to this review on 27 August, 2020
Dear Phil, We are very disappointed you do not appear to have received the usual 5* service offered by Gepps. Should you wish to discuss your concerns further please email mail@gepp.co.uk
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