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Ellisons

4.9 | 38 Reviews 38 Reviews | Company & Commercial
1,620 Total Company Reviews info icon Company & Commercial | info icon 1,620 Total Company Reviews Company & Commercial | info icon 1,620 Total Company Reviews

100 New London Road, Chelmsford, Essex, CM2 0RG

Accepting new clients

100 New London Road, Chelmsford, Essex, CM2 0RG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 665045

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Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

100 New London Road, Chelmsford, Essex, CM2 0RG

Reviews

4.9 /5 38 Reviews
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Rating

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Clients say

What clients say about Ellisons

Clients praise the firm’s expertise in conveyancing, property sales and purchases, wills, probate, powers of attorney, immigration and visa applications, citizenship, divorce, employment, dispute resolution and personal injury. Reviewers value the team’s clear advice, attention to detail, efficiency and strong technical knowledge, especially on complex matters. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, reassurance and excellent communication. Clients also appreciate being kept well informed, quick responses, practical guidance and a calm, supportive approach that makes stressful processes feel manageable and straightforward.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Attention to detail
Stress-free process
Supportive team

ReviewSolicitors Review List

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anonymous

Company & Commercial

Superb

Madeleine helped what would normally be an incredibly stressful situation and made it very manageable. She was efficient, helpful, proactive and supportive, meaning I ended up having very little to do. A big thank you and a clear recommendation for others.

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A representative from Ellisons Legal LLP responded to this review

Thank you for your wonderful review and recommendation. We’re delighted to hear that Madeleine’s supportive approach helped make a potentially stressful situation feel much more manageable. We really appreciate you taking the time to share your experience and will be sure to pass your kind comments on to Madeleine.

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Christine

Verified
Company & Commercial

Share buyback

Abigail was extremely helpful and understood the urgency of the situation. She controlled the situation and kept us well informed along the way. All was concluded with a few days to spare. We are completely satisfied with the service.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

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DAVID

Housing & Property

ENDURANCE WON THE DAY

This was a particularly difficult transaction due to the buyer but mainly the very poor performance of his solicitor. The continued support and tenacity of Marion and her team in getting this across the line was vitally important.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes.

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Pauline

Agriculture

Sale of Suttons Farm

This was a large transaction and fairly complex matters were covered. Ellison's dealt with everything with no fuss at all - on a timely basis - a very efficient firm.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes.

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Collette

Company & Commercial

Continuing great support

Thank you to the Ellisons Team who are supportive of all our business needs.

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes.

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Other Reviews

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

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Reviews

4.9 /5 1620 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ellisons

Clients praise the firm’s expertise in conveyancing, property sales and purchases, wills, probate, powers of attorney, immigration and visa applications, citizenship, divorce, employment, dispute resolution and personal injury. Reviewers value the team’s clear advice, attention to detail, efficiency and strong technical knowledge, especially on complex matters. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, reassurance and excellent communication. Clients also appreciate being kept well informed, quick responses, practical guidance and a calm, supportive approach that makes stressful processes feel manageable and straightforward.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Attention to detail
Stress-free process
Supportive team

ReviewSolicitors Review List

Profile image of Robert

Robert

Verified

Initial Meeting

I was very nervous before meeting Anna but found she was very friendly, understanding and empathetic at our first meeting which was to discuss how to deal with the financial settlement during divorce from my wife. I’m finding the whole situation very emotional and overwhelming but Anna has helped me to understand the process. Fortunately the divorce is amicable so I’m hopeful the legal process will be as smooth as possible and my wife and I will be able to complete Resolution Together satisfactorily with Anna’s advice and support.

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Christopher Gibbs

Verified

Deeply passionate about dedicated servicing

Meenal is extremely adept at explaining complex processes in laymen's terms. She is extremely patient and never rushed any of the numerous meetings that my wife and I had with her despite her very rigorous schedule. It is clear as day that she does what she does first and foremost because she greatly enjoys seeing the joy on her clients faces as she helps them embark on one of the most transformative and important journeys of their entire lives. Greatly empathetic, resourceful and meticulous are just a few of the many stellar attributes Meenal possesses. She was successful in securing the documentation needed for both myself and my wife to fulfill our decade long dream of owning and operating a boutique hotel in England. We will forever be grateful for her essential role in making our dream a reality. Lastly, in approximately five years from now there is no question that we will be contacting her again to hopefully obtain our permanent UK citizenship.

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Bob James

Verified
Immigration

After 5 Years Residency - We are Permanent Residents- Thank you Sohan Sidhu

We used Ellisons to help buy our home and being from the USA we also needed help to obtain our "settled status" after five years in the UK. Because Ellisons did such a great job assisting us on our home purchase, we decided to use them again. We were fortunate to have Sohan Sidhu as our solicitor. He, along with the rest of the team at Ellisons, were very professional, knowledgeable and helpful. They made sure our application was complete, fulsome, and accurate. After only 24 hours, we were ecstatic to find out that we had been granted settled status. THANK YOU , Sohan and the team at Ellisons. So happy to be here and settled.

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Andrew Head

Verified

Separation matters

It was an informative, clear and useful first meeting and am happy to instruct for further work on the basis of the initial meeting.

0
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Steve Hurst

Verified
Wills, Trusts & Probate

New Will preparation

Lauren was a pleasure to deal with and explained everything as clearly as possible. It was a little complicated but Lauren made sure we understood all aspects before completing the final versions for my wife and I.

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Other Reviews

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Paula Obrien

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

0
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Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

0
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Profile image of PMD 75

PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

0
Collected on: Google collection source logo
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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

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