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Ellisons

1,641 Total Company Reviews info icon Partner | info icon 1,641 Total Company Reviews Partner | info icon 1,641 Total Company Reviews

147 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9AH

Accepting new clients

147 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9AH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 49340

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Ellisons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

147 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9AH

Reviews

5.0 /5 142 Reviews
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Rating

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Clients say

What clients say about Ellisons

Clients praise the firm for expertise across conveyancing, wills and LPAs, probate, divorce and family matters, employment law, immigration, visas, citizenship and business disputes. Reviews highlight strong technical knowledge, clear guidance, thorough preparation and efficient handling of complex cases. Clients also value the firm’s soft skills: professionalism, friendliness, empathy, patience, reassurance and accessibility. Communication is frequently described as prompt, transparent and easy to understand, with staff keeping clients fully informed, reducing stress and providing practical, supportive advice throughout.

Excellent communication
Professional service
Efficient handling
Clear guidance
Friendly staff
Prompt responses
Supportive approach
Knowledgeable advice
Stress-free process
Kept informed

ReviewSolicitors Review List

Profile image of Shaun wagstaff

Shaun wagstaff

Verified
Family Law

Shaun wagstaff

Samantha was very good in explaining how to progress with everything and has been very helpful going forward. I look forward to resolving my issues and hope the great service will continue

Legal experts tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're pleased to hear that Samantha has provided clear guidance and helpful support throughout your matter. We'll be sure to pass on your kind words to Samantha and look forward to continuing to assist you.

0
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Anonymous

Verified
Family Law

A fierce advocate for my child’s safety and voice

I can never thank Elizabeth enough for saving my family during the most difficult and traumatic time of my life. Navigating a high-conflict court process involving coercive control—while facing intense personal hardships alongside the litigation—was completely overwhelming. Elizabeth was more than just an exceptional legal expert; she was an absolute shield for us. She fiercely protected my child’s independent voice, stood firm against every manipulation, and secured the 'Lives With' order that finally gave my child their safety and peace back. She is sharp, deeply compassionate, and worth every single penny. If you need a solicitor who will truly fight for your child's future, she is the best there is.

Solicitors tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to share such a heartfelt review. We understand how difficult and emotional family law matters can be, particularly when children are involved, so we're incredibly pleased to hear that Elizabeth's dedication, compassion and support made such a meaningful difference to you and your family. We'll be sure to pass on your kind words to Elizabeth. Thank you for placing your trust in Ellisons during such a challenging time.

0
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Anonymous

Verified
Family Law

Family law - Separation advice

Anna was a professional throughout the meeting whilst remaining kind and considerate at what is a very difficult time. I felt very confident in the advice I was given and would happily recommend her to others.

Solicitors tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We understand that separation can be a difficult time, so we're pleased to hear that Anna's professional and compassionate approach helped you feel comfortable and confident in the advice you received. We'll be sure to pass on your kind words to her. Thank you for your recommendation and for choosing Ellisons!

0
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anonymous

Family Law

Excellent Support During a Difficult Time

I recently had an initial consultation with Francesca for advice regarding divorce, and I honestly couldn’t have asked for a better experience. I was incredibly nervous going into the appointment, but Francesca immediately put me at ease. She could clearly sense how anxious I was and was so reassuring, sympathetic and approachable throughout. She asked the right questions and gave me the time and space to open up, which made what could have been a very difficult and daunting conversation feel so much easier. Francesca was extremely knowledgeable and explained everything clearly, without ever making me feel overwhelmed. I came away from the consultation feeling much more reassured and confident about the process and the options available to me. The client care document I received afterwards was also incredibly thorough and included everything we had discussed, along with additional useful information. It was clear that a lot of care and attention had gone into preparing it. I’m extremely grateful for Francesca’s kindness, professionalism and reassurance, and I would have no hesitation in recommending her to anyone looking for support and advice during what can be a very difficult time.

Legal experts tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to share such a lovely review. We understand that seeking advice about divorce can feel daunting, so we're delighted to hear that Francesca's kindness, reassurance and understanding helped put you at ease during your initial consultation. We'll be sure to pass on your kind words to her. Thank you for choosing Ellisons, and we're pleased to be able to support you during this difficult time.

0
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Dom Poth

Verified
Family Law

Meeting with Lisa Dawson

Although there was an issue with the Teams link at the start the meeting with Lisa was really informative, Lisa was incredibly helpful and clear with her instructions. The follow up email I have received today is great, and I'll be looking through all that asap.

Solicitors tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're pleased to hear that you found your meeting with Lisa informative and helpful, despite the initial technical difficulties. It's wonderful to know that her clear guidance and follow-up information have been valuable to you. We'll be sure to pass on your kind words to Lisa. Thank you for choosing Ellisons!

0
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Other Reviews

Profile image of debs

debs

Family Law

debs

The Solicitor looking after my Mum's affairs is really good. Everyone is very professional and welcoming. I would definitely recommend Ellison's. Thank you.

A representative from Ellisons Legal LLP responded to this review

Hi Debs, thank you for taking the time to leave a review, your feedback is greatly appreciated. Kind regards, Ellisons.

1
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Reviews

4.9 /5 1641 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ellisons

Clients praise the firm for expertise across conveyancing, wills and LPAs, probate, divorce and family matters, employment law, immigration, visas, citizenship and business disputes. Reviews highlight strong technical knowledge, clear guidance, thorough preparation and efficient handling of complex cases. Clients also value the firm’s soft skills: professionalism, friendliness, empathy, patience, reassurance and accessibility. Communication is frequently described as prompt, transparent and easy to understand, with staff keeping clients fully informed, reducing stress and providing practical, supportive advice throughout.

Excellent communication
Professional service
Efficient handling
Clear guidance
Friendly staff
Prompt responses
Supportive approach
Knowledgeable advice
Stress-free process
Kept informed

ReviewSolicitors Review List

Profile image of James B

James B

Verified
Housing & Property

Top Experience

Fantastic service from Bethan throughout the house purchase. Professional, efficient and always on the ball. Communication was excellent and she made the whole process straightforward and really stress-free. A real credit to the firm. Would highly recommend and will use again!

Solicitors tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Hi James, thank you for taking the time to leave a review. We're so pleased you had a positive experience using Ellisons!

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Anonymous

Verified
Wills, Trusts & Probate

Excellent Service

We needed to update our wills and set up Power of Attorney. Ellisons had dealt with our original wills and it made sense to use them again. The service we received was excellent with everything being clearly explained. Amy and Olivia were patient and professional at all times. We would have no hesitation in recommending Ellisons.

Solicitors tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted that you chose to return to Ellisons to update your Wills and arrange your Powers of Attorney. We'll be sure to pass on your kind words to Amy and Olivia. Thank you for your recommendation and for continuing to place your trust in Ellisons!

0
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Anish

Verified
Immigration

Great service and Prompt action

I used their services for my ILR application and both Meenal and Buster were spot on with their knowledge and thoroughness for the application

Solicitors tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Meenal and Buster provided such knowledgeable and thorough support throughout your ILR application. We'll be sure to pass on your kind words to them both. Thank you for choosing Ellisons!

0
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Profile image of Shaun wagstaff

Shaun wagstaff

Verified
Family Law

Shaun wagstaff

Samantha was very good in explaining how to progress with everything and has been very helpful going forward. I look forward to resolving my issues and hope the great service will continue

Legal experts tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're pleased to hear that Samantha has provided clear guidance and helpful support throughout your matter. We'll be sure to pass on your kind words to Samantha and look forward to continuing to assist you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

A fierce advocate for my child’s safety and voice

I can never thank Elizabeth enough for saving my family during the most difficult and traumatic time of my life. Navigating a high-conflict court process involving coercive control—while facing intense personal hardships alongside the litigation—was completely overwhelming. Elizabeth was more than just an exceptional legal expert; she was an absolute shield for us. She fiercely protected my child’s independent voice, stood firm against every manipulation, and secured the 'Lives With' order that finally gave my child their safety and peace back. She is sharp, deeply compassionate, and worth every single penny. If you need a solicitor who will truly fight for your child's future, she is the best there is.

Solicitors tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to share such a heartfelt review. We understand how difficult and emotional family law matters can be, particularly when children are involved, so we're incredibly pleased to hear that Elizabeth's dedication, compassion and support made such a meaningful difference to you and your family. We'll be sure to pass on your kind words to Elizabeth. Thank you for placing your trust in Ellisons during such a challenging time.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Paula Obrien

Paula Obrien

Housing & Property

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

Legal experts tagged in
this review

A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Marion and her team provided such excellent support throughout your sale and purchase, and helped put you at ease during what can be a stressful process. We'll be sure to pass on your kind words to Marion and the team. Thank you for your recommendation, and we wish you all the best in your new home!

0
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Profile image of Clare Vickers

Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

0
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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

0
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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

0
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