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Russell & Russell Solicitors LLP

4.8 | 291 Reviews 291 Reviews | Wills, Trusts & Probate
1,983 Total Company Reviews info icon Wills, Trusts & Probate | info icon 1,983 Total Company Reviews Wills, Trusts & Probate | info icon 1,983 Total Company Reviews

43 Market Street, Atherton, Manchester, Greater Manchester, M46 0GQ

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43 Market Street, Atherton, Manchester, Greater Manchester, M46 0GQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657325

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Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Russell & Russell Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

43 Market Street, Atherton, Manchester, Greater Manchester, M46 0GQ

Reviews

4.8 /5 291 Reviews
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Rating

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Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgage and personal injury/family law. Reviews highlight efficient, knowledgeable and professional legal service, clear explanations of complex documents, and successful handling of difficult or urgent cases. Valued soft skills include excellent communication, responsiveness, empathy, patience, calmness under pressure, approachability and honesty. Clients also appreciate transparency on costs, attention to detail, organisation and a supportive, personable approach that reduces stress throughout transactions.

Excellent communication
Very professional
Efficient service
Friendly staff
Responsive team
Knowledgeable solicitors
Compassionate care
Thorough guidance
Stress‑free process
Reliable support

ReviewSolicitors Review List

Profile image of Christine

Christine

Verified
Wills, Trusts & Probate

Will and Power of Attorney

From start to finish I was treated with the upmost respect. Very friendly service, everything was clearly explained. I was made to feel important and most importantly for me I was not talked down to. Everyone treated me as if I was intelligent which helped a great deal in making the whole process easy. I can't thank the whole team enough. Wonderful service.

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from Russell & Russell Solicitors LLP

The team will be deeply touched to know we made you feel so valued and supported. We truly appreciate your feedback, Christine, and we wish you all the very best!

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Christina

Verified
Wills, Trusts & Probate

Amendment to my WIll

The solicitor Rebecca Chase has excellent communication skills, was very respectful and was understanding of the reason for my amendment to my Will. She explained fully about the wording on my Will and explained the legal document.

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from Russell & Russell Solicitors LLP

Thank you for taking the time to share your experience, Christina! The entire team deeply values your trust in us.

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Amanda

Verified
Wills, Trusts & Probate

Will update

We would highly recommend Judith Bromley to assist in Wills or updating of Wills. Very knowledgeable and offered excellent advise on inhertience tax etc

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from Russell & Russell Solicitors LLP

Thank you for the fantastic review, Amanda! Judith is thrilled to hear your kind words regarding her expertise in Will updating and inheritance tax planning. We truly appreciate your support and recommendation!

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Christine

Verified
Wills, Trusts & Probate

Friendly and preofessional service

We have used Russell and Russell for various matters over the years and have always recieved friendly and professional service. Our Solicitor Judith, is very approachable and we would always use her in the future.

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from Russell & Russell Solicitors LLP

Thank you for the lovely review, Christine! We are so grateful for your ongoing loyalty. Judith is a wonderful asset to our team, and she’ll be thrilled to know she’s earned your trust for any future legal matters. Wishing you all the very best!

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anonymous

Verified
Wills, Trusts & Probate

LPA and Probate

We have recieved a professional service with compassion. Our questions were dealt with and it was explained in a clear way, guiding us through what we needed to do.

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from Russell & Russell Solicitors LLP

Knowing you felt fully supported and guided through the process means a great deal to our team. Thank you for choosing us!

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Other Reviews

Profile image of Matt Smith

Matt Smith

Matt

Used their wills service, can’t comment on other services. Lack of compassion and communication, wasting several hours of family time during a difficult period.

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Matt We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Wills and Probate department. Regards, Russell and Russell

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Martin

Wills, Trusts & Probate

Martin

We recently worked with Rebecca Chase to update a family will and couldn’t be happier with the experience. The whole process was straightforward, quick, and very flexible, making what could have been a stressful task remarkably easy. Rebecca handled our 93-year-old family member with genuine kindness, patience, and respect, which we truly appreciated. Highly professional and compassionate – we would highly recommend her.

Solicitors tagged in
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Russell & Russell Solicitors LLP

Thank you for your kind review, Martin. We’re delighted to hear that Rebecca made the process of updating your family will straightforward and stress-free. Her professionalism, flexibility, and compassionate approach—especially in supporting your family member—are qualities we’re very proud of. We truly appreciate your recommendation and will be sure to pass your feedback on to Rebecca.

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Devil_Jordan69

Devil_Jordan69

Excellent customer service by all of them who are working with Russell & Russell Solicitors firm. Special thanks to Russell & Russell stall at mill gate bury where you can get some valuable information about any claim or other information about your property, dispute settlement and other advise relating to your estate or property advising and giving guidance 24 hours a day and seven days a week.

Russell & Russell Solicitors LLP

Thank you for your kind words and recommendation. We're glad you found our team helpful, informative and accessible.

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Brent

Wills, Trusts & Probate

Brent

Really caring sympathetic, treating you as a person.

Russell & Russell Solicitors LLP

Thank you, Brent, for your thoughtful feedback. We are pleased to hear that you felt genuinely cared for and treated with sympathy throughout your experience with us. Providing personalized and compassionate service is a priority for us, and we’re glad that we were able to meet your needs.

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Phil

Wills, Trusts & Probate

Phil

Went for will update and was given excellent help and advise. Would recommend.

Russell & Russell Solicitors LLP

Thank you for your positive feedback, Phil! We're glad to hear that you received excellent help and advice during your will update. Your recommendation is greatly appreciated. Best wishes, Russell & Russell Solicitors.

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Reviews

4.7 /5 1983 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgage and personal injury/family law. Reviews highlight efficient, knowledgeable and professional legal service, clear explanations of complex documents, and successful handling of difficult or urgent cases. Valued soft skills include excellent communication, responsiveness, empathy, patience, calmness under pressure, approachability and honesty. Clients also appreciate transparency on costs, attention to detail, organisation and a supportive, personable approach that reduces stress throughout transactions.

Excellent communication
Very professional
Efficient service
Friendly staff
Responsive team
Knowledgeable solicitors
Compassionate care
Thorough guidance
Stress‑free process
Reliable support

ReviewSolicitors Review List

Profile image of Catherine Smillie

Catherine Smillie

Verified
Housing & Property

Sale of my father's bungalow

Karen and her team consisting of Diane and Rachel did an excellent job on the conveyancing of my father's bungalow. Given that we never lived at the property and the buyers were a little tricky, Karen, Diane and Rachel gave us professional and timely support throughout the conveyancing process. They were a pleasure to deal with, as they had been on the earlier sale of my mum's flat. Many thanks to Karen, Diane and Rachel.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Catherine, for your kind feedback and continued trust in Karen, Diane and Rachel. We are delighted that the team provided professional and dependable support throughout the sale, particularly given the circumstances. It is wonderful to know you have chosen to work with us again, and we greatly appreciate your kind words.

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Oscar gbetey

Verified
Housing & Property

Remortgate

I had a very positive experience with the solicitor who handled my remortgage. The whole process was handled professionally and efficiently from start to finish. They kept me informed throughout, explained everything clearly, and were always available to answer any questions I had. The communication was excellent, and they made what could have been a stressful process feel straightforward and hassle-free. I really appreciated their attention to detail and commitment to getting everything completed on time. I would highly recommend their services to anyone looking for a reliable, professional, and helpful solicitor for a remortgage. Excellent service from start to finish!

from Russell & Russell Solicitors LLP

We are delighted to hear that you found the service professional, efficient and reassuring throughout your remortgage, Oscar. Your kind recommendation is greatly appreciated.

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Sue Barker

Verified
Housing & Property

First Class Conveyancing Service

Karen Woods and her team were excellent. They responded really quickly to all our queries, they answer the telephone, and kept us informed throughout. They are so much better than other conveyancers we have used in the past. I cannot recommend them highly enough.

Solicitors tagged in
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from Russell & Russell Solicitors LLP

Thank you, Sue, for your kind feedback and recommendation. We are delighted that Karen and her team provided such responsive and dependable support throughout your matter. We greatly appreciate your confidence in our service.

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Joanne Younis

Verified
Housing & Property

Property Sale

Karen and her team are excellent, kept us up to date at all times both by email and phone when necessary.

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from Russell & Russell Solicitors LLP

Thank you, Joanne. We really appreciate your thoughtful message and the recognition of the work we do.

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Catherine Smillie

Verified
Housing & Property

Sale of my mum's flat

The sale of my mum's flat was not straightforward but Karen and her team supported us very well throughout all the twists and turns. Karen's expertise and experience is evident in the calm and efficient way in which she dealt with all aspects of the sale. Diane was super responsive and supportive too. Both Karen and Diane picked up the phone when we called and were always ready to give clear and sensible advice.

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from Russell & Russell Solicitors LLP

Thank you, Catherine. We really appreciate your thoughtful message and the recognition of the work we do.

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Other Reviews

Profile image of June Weall

June Weall

Housing & Property

June

Firstly a massive thank you to Alex Korko and Charlotte at Russell and Russell. your help, knowledge, professionalism and especially your support, for which we will be forever grateful. Russell and Russell were recommended to us by Hills estate agent, We were wary of using an estate agents recommendation, but it turned out top be the best decision we made. Alex represented us in selling our property and buying our new home The selling part went very well but there were issues with the property we were buying, the sellers were not the best to deal with and there were also some other difficulties that had to be navigated. We can honestly say that without the help and support from Alex and Charlotte this could have turned out to be a nightmare. We felt like they had all the time in the world to talk through the issues and give us options when we thought there were none. Considering the time and effort they put in (over a good few months) we thought what they charged was very, very good. Pros, great service, very professional, brilliant people, absolutely superb value for money, Nothing was too much trouble, including phone calls to talk us through the processes or just answer what at times may have been simple/stupid questions. Cons, simply nothing. We very, very highly recommend Alex and his team at Russell and Russell. Pete and June

Legal experts tagged in
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from Russell & Russell Solicitors LLP

Thank you, Pete and June, for such a thoughtful and generous review. We are delighted that Alex, Charlotte and the team were able to guide you through the challenges of both transactions and provide reassurance when matters became more complicated. We sincerely appreciate your strong recommendation and kind words about the team.

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paul pritchard

paul

Great staff and happy to help

from Russell & Russell Solicitors LLP

Thank you for the fantastic review, Paul! We are delighted that you had such a positive experience with our team.

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Nigel Hurst

Nigel

Straight forward service. Easy to understand

from Russell & Russell Solicitors LLP

Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

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Danny Harwood

Danny

If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this. Update another week gone by now 178 days and counting!!!!!

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

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Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
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from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

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