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Eric Robinson Solicitors

5.0 | 546 Reviews 546 Reviews | Advance Care Planning
2,656 Total Company Reviews info icon Advance Care Planning | info icon 2,656 Total Company Reviews Advance Care Planning | info icon 2,656 Total Company Reviews

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Accepting new clients

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 54381

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Reviews

5.0 /5 546 Reviews
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Rating

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Clients say

What clients say about Eric Robinson Solicitors

The firm is highly regarded for conveyancing, house sales and purchases, remortgages, wills, probate, lasting powers of attorney, family matters, employment advice and commercial property work. Clients consistently praise its clear guidance, legal knowledge, efficiency and attention to detail. Soft skills frequently valued include friendliness, approachability, patience, empathy and reassurance, alongside prompt communication, responsiveness and professionalism. Reviews also highlight the team’s ability to explain complex legal matters in plain English, keep clients fully informed, and make stressful or unfamiliar processes feel smooth, straightforward and well managed.

Excellent communication
Clear guidance
Professional service
Friendly approach
Highly efficient
Very helpful
Kept informed
Easy to understand
Stress free
Knowledgeable staff

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Experience of making a Will

Thanks to Mr Ben Phillips, this experience was a lot less difficult than I had anticipated. Having legal advice is essential to avoid pitfalls and I was grateful to have this explained in terms I could understand.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are pleased to hear that Ben made the Will-making process easier than anticipated and explained everything clearly. We really appreciate your feedback.

0
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Phil

Verified

A Trust Surrender

Extremely helpful and knowledgeable and always very quick to respond

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Phil, for your kind review. We’re glad that you were pleased with the service provided by Daniel Hine and really appreciate your feedback

0
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Natalie H

Verified
Wills, Trusts & Probate

Excellent Will writing service!

I had a really positive experience with Victoria. The whole process was smooth from start to finish. Victoria was extremely friendly, professional and approachable, and took the time to explain the process clearly. I felt comfortable asking questions and was confident that Victoria had all the info to put my will together. I would definitely recommend Victoria and Eric Robinson Solicitors to anyone looking for help with writing a will.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Natalie, for your lovely review. We’re delighted to hear that Victoria Green made the Will-writing process clear and comfortable. Thank you for choosing Eric Robinson Solicitors and for your recommendation.

0
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Anonymous

Verified
Wills, Trusts & Probate

Will Review and Tenancy Severance

Kelly was knowledgable, approachable and super efficient - would highly recommend.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We’re very pleased to hear that you were happy with the service you received and really appreciate your recommendation.

0
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Anonymous

Verified
Inheritance Law

Deceased Estate

Daniel and his team worked very efficiently, always answering any questions that I had without delay despite a significant overseas time difference. I was always kept in the loop about everything. My experience was excellent and I wouldn’t hesitate to recommend him.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your positive feedback. We are pleased that Daniel and the team were able to provide clear and responsive support throughout the administration of the estate. Your recommendation is greatly appreciated.

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Other Reviews

Profile image of Hayley

Hayley

Hayley

Mark Elloway, was so professional and so kind and empathetic to what was a seriously sad and heartbreaking passing of a friend. He helped throughout the process and I genuinely don’t know what I would have done without his help and support, at that time. Thanks you were amazing.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Profile image of Alan

Alan

Wills, Trusts & Probate

Alan

competent legal services. Very professional and a fast will service.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Jacqueline

Wills, Trusts & Probate

Jacqueline

Excellent friendly service. Would recommend.

Solicitors tagged in
this review

Reply by profile image of David Lawrence

David Lawrence

Thank you for your review and we are pleased that you enjoyed such great service from the firm. We look forward to working with you further in future.

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Neil

Wills, Trusts & Probate

Neil

Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.

Legal experts tagged in
this review

Reply by profile image of David Lawrence

David Lawrence

Thank you for your review and we are pleased that you enjoyed such a positive experience. We look forward to working with you again.

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Profile image of Sabu Padmadas

Sabu Padmadas

Sabu

Our sincere thanks and appreciation to Victoria Green for her exceptional professionalism, courtesy and promptness. The most amazing experience interacting with Victoria was her patience, due diligence and the clarity of communication in explaining complex legal clauses in simple terms. Thank you Victoria for your stellar efforts in processing our will. An outstanding solicitor and a great asset to Eric Robinson Solicitors. 10/10 highly recommended.

Thank you for your review which is most pleasing to note. Your comments have been passed on to Victoria, and we look forward to working with you again at some point.

0
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Reviews

4.9 /5 2656 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is highly regarded for conveyancing, house sales and purchases, remortgages, wills, probate, lasting powers of attorney, family matters, employment advice and commercial property work. Clients consistently praise its clear guidance, legal knowledge, efficiency and attention to detail. Soft skills frequently valued include friendliness, approachability, patience, empathy and reassurance, alongside prompt communication, responsiveness and professionalism. Reviews also highlight the team’s ability to explain complex legal matters in plain English, keep clients fully informed, and make stressful or unfamiliar processes feel smooth, straightforward and well managed.

Excellent communication
Clear guidance
Professional service
Friendly approach
Highly efficient
Very helpful
Kept informed
Easy to understand
Stress free
Knowledgeable staff

ReviewSolicitors Review List

Profile image of Paul Bailey

Paul Bailey

Verified

Preparation of mirror wills

Everything was explained clearly and the wills prepared and delivered quickly. Very straightforward and efficient service.

Solicitors tagged in
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0
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Anonymous

Verified

Excellent

Would well recommend this company of Eric Robinson my experience of there services has been nothing more than terrific The reception staff are really nice Mathew acting as my solicitor wow really good explaining everything Thank you

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service you received from Matthew and our reception team, and that everything was explained clearly. We really appreciate your recommendation and kind feedback.

0
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Anonymous

Verified
Land Law

Mortgage / Deeds

All round a good experience, clear communication each step of the way

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave us a review. We are pleased to hear that you had a good experience and particularly appreciated the clear communication throughout. Your feedback is very much appreciated.

0
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Profile image of Jill Beck

Jill Beck

Housing & Property

House Sale Review

Miya was great. The customer service was excellent. Miya kept me informed at each stage from the outset. Communication was easy and I would highly recommend Eric Robinson and use them again myself.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Jill, for taking the time to leave such a positive review. We are pleased to hear that Miya kept you informed throughout your house sale and that you found the communication easy and the customer service excellent. Thank you also for your recommendation and kind words about Eric Robinson Solicitors.

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Neil Willis

Verified
Housing & Property

Conveyance

Chantelle dealt with my late Mothers property sale. She was absolutely brilliant, I cannot thank her enough, Chantelle is very professional and is excellent at her job.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a lovely review. We are delighted to hear how pleased you were with the service Chantelle provided during the sale of your late mother’s property. Your kind comments are very much appreciated.

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Other Reviews

Profile image of Martin Holley

Martin Holley

Martin

Dear Samantha, I am writing to express our sincere thanks for your excellent work and guidance in administering the sale of our property. Your professionalism, clear communication and efficiency throughout the conveyancing process made the entire transaction smooth and stress-free. We truly appreciate your prompt responses to our queries and your diligence in ensuring everything stayed on track for a successful completion. Please also extend our thanks to Cathy who assisted with our file. I would gladly recommend your services to others in the future. Thank you once again for all your hard work. Kind regards Martin

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Profile image of Lisa Trundle

Lisa Trundle

Lisa

They were recommended by our estate agent and did not disappoint. Michelle was absolutely excellent, she went above and beyond in her role when there were some delays with our move, constantly chasing other solicitors and always giving updates. Communication was always excellent, she replies to emails and messages so quickly. It honestly would've been a lot more stressful without her.

0
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Profile image of LAURA PRATLEY

LAURA PRATLEY

LAURA

Kelly is professional and kind. She took the best action to help her client when required to ease a difficult situation. I would highly recommend this company as they have your best interests in mind - emotionally, situationally and legally.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Laura, for your kind review. We are delighted to hear that you found our service professional, supportive and focused on achieving the best outcome for you during what was clearly a difficult situation. It is particularly pleasing to know that you felt your interests were looked after from both a personal and legal perspective. We greatly appreciate your recommendation and your positive feedback.

0
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Profile image of kieron green

kieron green

Housing & Property

kieron

We have just completed on our sale and further purchase, we had Elisabeth Smith who did a fantastic job considering the difficulties we had with other solicitors and legal teams in the chain. I would highly recommend her services and would most certainly use her again.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Elisabeth Smith provided such excellent service and helped you successfully complete both your sale and purchase, particularly in the face of difficulties elsewhere in the chain. Your recommendation is greatly appreciated and thank you for choosing Eric Robinson Solicitors.

0
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Profile image of Julie Holloway

Julie Holloway

Housing & Property

Julie's experience...

Approachable, reassurance and clearly competent in the area of conveyancing. Particularly recognised that not all clients have lap tops or other tablets which I must get) You very kindly provide noted of important documents which I collected from your office. Thank you

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Julie, for your kind review. We are delighted to hear that you found the service approachable, reassuring and professional, and that the team was able to accommodate your individual needs by providing paper copies of important documents for collection from the office.

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