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Eric Robinson Solicitors

5.0 | 112 Reviews 112 Reviews | Lasting Powers
2,436 Total Company Reviews info icon Lasting Powers | info icon 2,436 Total Company Reviews Lasting Powers | info icon 2,436 Total Company Reviews

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Accepting new clients

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 54381

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Reviews

5.0 /5 112 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm for strong specialisms in conveyancing, wills, probate, lasting powers of attorney, commercial and employment law. Reviews highlight technical expertise, attention to detail and efficient, timely handling of complex matters. Valued soft skills include clear communication, responsiveness, empathy, patience and professionalism; clients also note approachability, warmth, tenacity and a reassuring, supportive manner that reduces stress and delivers positive outcomes.

clear communication
professional service
friendly staff
efficient process
responsive team
empathetic support
attention to detail
timely updates
stress free
knowledgeable advice

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

New Wills

We received an efficient and effective service in drafting new Wills. Clear explanations of current laws and legislation was provided, draft Wills were produced promptly with detailed explanations of the legal definitions.

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anonymous

Verified
Wills, Trusts & Probate

Essential documentation, easily achieved

We recognised the importance of having Wills and Powers of Attorney in place so chose Eric Robinson, our local solicitors to assist us. From our first meeting with Kelly Smith we knew we had chosen well. Kelly passed over information in a simple, professional manner, allowing us to quickly understand what we needed to convey to her. The draft documents were prepared and issued to us in a timely manner so that finalisation was simple. Our thanks to Kelly.

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Kelly. We look forward to working with you again in the future.

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anonymous

Verified
Wills, Trusts & Probate

Renewing my Will

I am absolutely delighted with the way in which Victoria helped me with the renewal of my Will. She was friendly and professional and immediately put me at my ease. Her knowledge and advice were excellent. This made the whole experience so much easier for me and my family. I really appreciated all that Victoria did and for checking the the Power of Attorney was correct. Many Thanks

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Victoria. We look forward to working with you again in the future.

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Carl Jennings

Verified

LPA

Daniel supported us with applying for LPA’s for my father in law recently, moving quickly to get these sorted at a very difficult time. Daniel communicated with us constantly giving reassurance along the way. I would recommend him and his company to anyone in the area. Many thanks

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Daniel. We look forward to working with you again in the future.

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anonymous

Verified

Power of Attorney/Wills

Preparation of Lasting Powers of Attorney and preparation of Wills

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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Other Reviews

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Phill

Housing & Property

Phill's experience...

My email thanks to Ben Morgan in Lymington: Thank you so much for all your help and guidance during what was a lengthy process. We got there in the end and I will progress with the Office of Public Guardian to have my name registered correctly. On behalf of my aunt and my sister thank you once again for your valued professionalism and perseverance.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Eric

Verified

Wills, Trusts and Probate

had a fantastic service from the 2 ladies we dealt with,very friendly staff who were very knowledgable and professional,would definitely recommend

0
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Pauline

Pauline

My husband and I have recently made new wills and with the help of Natalie Hall of Eric Robinson Richmond. We found Ms Hall very helpful and pleasant to deal with. She drew up our wills in clear and precise language with a minimum of delay. I would highly recommend her services to anyone requiring a will or advice about an estate or estate planning.

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Linda

Linda

Due to very stressful circumstances I needed the help of a solicitor to deal with activating a Power of Attorney, a Will and Grant of Probate, and a Deed of Variation. Jodi Hamlin dealt with all of this in a sympathetic and professional way and really eased the burden. Following this she then helped us rewrite our own wills. I have complete confidence in her advice and efficiency.

0
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Sharon

Verified

Wills, Trusts and Probate

Unfortunately, because of the local location to me, I made the decision to use Eric Robinson Solicitor ( Bitterne office ) to process both my Father's and Mother's Probates. From the beginning the service was not as I would expect and sadly this deteriorated throughout my experience. The communication was a joke. After requesting a call back from my Solicitor, many times, rarely and almost never did it happen . I had to keep chasing to get answers. Sadly as time went by the situation worsened and eventually I had no option but to report the company to the Ombudsman, who dealt with it to my satisfaction. I would avoid using this firm for any reason whatsoever.

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Reviews

4.9 /5 2436 Reviews
Filter your results
Star rating
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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm for strong specialisms in conveyancing, wills, probate, lasting powers of attorney, commercial and employment law. Reviews highlight technical expertise, attention to detail and efficient, timely handling of complex matters. Valued soft skills include clear communication, responsiveness, empathy, patience and professionalism; clients also note approachability, warmth, tenacity and a reassuring, supportive manner that reduces stress and delivers positive outcomes.

clear communication
professional service
friendly staff
efficient process
responsive team
empathetic support
attention to detail
timely updates
stress free
knowledgeable advice

ReviewSolicitors Review List

Profile image of Anita

Anita

Verified

Excellent Service through the process

I was selling my property, and the process was handled by Chantelle at the Hedge End office. The entire process ran smoothly, with Chantelle providing regular updates and responding promptly to any queries I had. The sale was completed quickly and seamlessly. I would highly recommend Eric Robinson and would happily use their services again in the future.

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Derek walker

Verified

Wills

Matthew has been extremely helpful throughout this process, explaining everything to us, many thanks to him.

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anonymous

Housing & Property

Amazing service

Kelly was amazing from start to finish, she kept us updated all the time and was extremely thorough.

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Tim

Verified
Housing & Property

Amazing Service

Chantelle Bennett at Eric Robinson Solicitors made the whole sale process fornus extreme smooth. Her professionalism and understanding made contacting her very easy. If you are looking for a solicitor - we would highly recommend her and Eric Robinson Solicitors

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Richard Bainbridge

Verified

My journey in obtaining Probate

Flavia was organised, professional, clear and sympathetic in everything she did.

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Other Reviews

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Alysha T

Alysha

We couldn't be happier with the service we received from Eric Robinson Solicitors. Hazzra Huxford and Sylvia Garcia were both fantastic working on the sale of our property and onward purchase. We exchanged contracts just 6.5 weeks after offers were accepted! The whole experience was smooth and stress free, with the best communication and continuous regular updates we've experienced working with a conveyancing solicitor. We would highly recommend Eric Robinson Solicitors.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Deponkor paul

Deponkor

We are so happy to finally move into our new home, and it would not have been possible without Michelle Parker’s hard work and support throughout the entire process. Michelle was absolutely amazing, and we are truly grateful that she handled our case. The transaction was very dramatic and frustrating at times, but Michelle’s professionalism, patience, effective communication, and continuous efforts helped us get through everything successfully. She was always supportive, responsive, and reassuring during a stressful time. I honestly don’t have enough words to thank Michelle Parker for everything she did for us. I would highly recommend her to anyone looking for a reliable and dedicated solicitor.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Han S

Han

We recently bought our first home and were recommended Eric Robinson by a friend - our solicitor Michelle was absolutely wonderful. Extremely responsive and helpful and warm and just made the whole process feel easy. She was also very patient with my constant barrage of questions! We bought our house in south east London so even if you’re not based in Southampton I strongly recommend this office. Shout out to Afshana and Allison too who covered for Michelle when she was off who were also excellent - really impressed at how they ALWAYS had cover lined up to keep things moving along and someone would ALWAYS reply to you and never leave you hanging. Anyway - would rate them 10/10 and new home is great and it was relatively painless experience! Thank you lovely Bitterne team.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Geoffrey

Geoffrey

Excellent service. I was kept advised of progress throughout and any query I had was dealt with in a speedy and professional manner.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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