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Martin Tolhurst Partnership LLP

4.7 | 50 Reviews 50 Reviews | Litigation Avoidance
2,195 Total Company Reviews info icon Litigation Avoidance | info icon 2,195 Total Company Reviews Litigation Avoidance | info icon 2,195 Total Company Reviews

Unit 4, Ambley Green, Gillingham Business Park, Gillingham, Kent, ME8 0NJ

Accepting new clients

Unit 4, Ambley Green, Gillingham Business Park, Gillingham, Kent, ME8 0NJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408855

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Martin Tolhurst Partnership LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
94%
Success
Rate
94%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.6/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Martin Tolhurst Partnership LLP are accredited by

Family Law Advanced accreditation awarded to Martin Tolhurst Partnership LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Martin Tolhurst Partnership LLP
Family Law accreditation awarded to Martin Tolhurst Partnership LLP
Trading names:
Martin Tolhurst Solicitors

Description

Established over 130 years ago, Martin Tolhurst Solicitors is one of Kent’s leading Law firms. With traditional values, complimented by our modern approach, online case tracking and case management systems – our clients can benefit from our years of experience a vast array of specialisms and rest assured that their case will be handled thoroughly, professionally, in an approachable and understandable way.

Rankings by area of expertise

The rankings below show the areas of expertise that Martin Tolhurst Partnership LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Martin Tolhurst Partnership LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Martin Tolhurst Partnership LLP are accredited by

Family Law Advanced accreditation awarded to Martin Tolhurst Partnership LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Martin Tolhurst Partnership LLP
Family Law accreditation awarded to Martin Tolhurst Partnership LLP
Trading names:
Martin Tolhurst Solicitors

Description

Established over 130 years ago, Martin Tolhurst Solicitors is one of Kent’s leading Law firms. With traditional values, complimented by our modern approach, online case tracking and case management systems – our clients can benefit from our years of experience a vast array of specialisms and rest assured that their case will be handled thoroughly, professionally, in an approachable and understandable way.

Rankings by area of expertise

The rankings below show the areas of expertise that Martin Tolhurst Partnership LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Martin Tolhurst Partnership LLP

Meet the team of Martin Tolhurst Partnership LLP

Contact & Locations - Martin Tolhurst Partnership LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Unit 4, Ambley Green, Gillingham Business Park, Gillingham, Kent, ME8 0NJ

Reviews

4.7 /5 50 Reviews
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Clients say

What clients say about Martin Tolhurst Partnership LLP

Specialisms: strong conveyancing, property work (sales, purchases, lease extensions), wills, probate, trusts, litigation and commercial transactions. Expertise noted for handling complex or lengthy transactions, attention to detail, proactive case management and clear explanations of legal matters. Client-valued soft skills: excellent communication and responsiveness, professionalism, patience, empathy and reassurance, persistence and reliability, helpfulness and accessibility, and a friendly, supportive team approach that reduces client stress.

Excellent communication
Professional service
Responsive team
Efficient process
Helpful staff
Attention to detail
Friendly approach
Proactive support
Knowledgeable solicitors
Smooth completions

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Dereck Peck

Verified

77 Copenhagen Road

All matters dealt with promptly and kept informed at all times.

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Adaure

Verified
Employment

Redundancy settlement

Jessica was incredibly professional, approachable, and easy to talk to throughout the process. She explained every detail of my redundancy settlement agreement with complete clarity and made sure I fully understood everything. The whole conversation felt very personable, and I really appreciated her support and guidance.

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Lee

Verified
Company & Commercial

Excellent work

I used Martin Tolhurst Solicitors for a Commercial Litigation case that I had. Adam Walters was brilliant and we won the case. I would gladly recommend his services.

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Anonymous

Verified

Excellent result

So many things to praise, in the way our somewhat difficult case was handled. Difficult because of extreme and unreasonable delays from our landlord. And then a specific dispute about a particular clause, which could potentially have necessitated resorting to tribunal. This was handled by Martin Tolhurst Partnership with sufficient sensitivity and firmness to ensure an excellent outcome in the end. The process took in excess of 12 months when normally it might have been expected to take 3 maximum. All that time we never felt put on the backburner, thanks to regular updates and emails.

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A representative from Martin Tolhurst Partnership LLP responded to this review

What a great review, thank you so much for taking the time to leave your feedback for us! Your comments are really appreciated by everyone at Martin Tolhurst. Sam Online Team

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John

Rother Drive

Dealt efficiently with our recent protracted house move. Efficient and timely response to correspondence and emails.

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A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Alma Gurskiene

Alma

We instructed this firm during an extremely stressful landlord situation, expecting professional guidance, clarity, and support throughout the process. Unfortunately, our experience did not meet those expectations. The solicitor handling our matter demonstrated a lack of understanding of key legal issues, including deposit protection and the implications this has on Section 21 notices. As non-lawyers, we relied heavily on professional advice, yet we found ourselves repeatedly having to question actions taken, check documents for errors, and flag issues that should have been identified from the outset. Communication was inconsistent and often unclear, adding unnecessary stress during an already very difficult period. Even after raising concerns directly, charges were still applied for correspondence that arose from mistakes or poor handling. This was particularly disappointing given the firm’s strong overall reputation, which is why we chose them. Sadly, our experience suggests that the quality of service can vary significantly depending on the solicitor assigned to your case, and there did not appear to be adequate oversight. While the matter is now concluded, we were left feeling unsupported and disappointed, especially considering the emotional and financial strain we were already under. I would strongly advise anyone instructing this firm to ensure close supervision of their case and to seek clear confirmation of both strategy and costs at every stage.

Thank you for taking the time to leave a review. We are sorry to hear that your experience did not meet your expectations during what was clearly a challenging and stressful situation. We are proud of the consistently high standard of service we aim to provide, and feedback of this nature is taken seriously. While we cannot comment on individual matters publicly, your comments have been noted and reviewed internally and will inform our ongoing focus on supervision, consistency of service, and client experience across the firm. We regret that you were left feeling disappointed and thank you for bringing this to our attention.

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Diana

Diana

Both Hannah Sharp and Heidi Gray from Martin Tolhurst Solicitors have been so helpful in a rather elongated negotiation process of selling and buying my houses. They have always been so polite and understanding under some particularly difficult circumstances and I am most grateful for their patience and understanding and professionalism. Thank you

A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors. Sam Martin Tolhurst Solicitors Online Team

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Terry

Terry

As a family we have used the services of Simon Franklin at Martin Tolhurst on a number of occasions. We always return because he is the most professional, proactive & efficient solicitor we have ever dealt with. We would highly recommend him.

A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ryan

Ryan

Our Team of solicitor's have been excerllent through out the whole process! Ngozi and team have been brilliant! We couldn't have asked for a better team to help us and work any issues we faced! Would recommend.

A representative from Martin Tolhurst Partnership LLP responded to this review

Thank you for your kind words! We are delighted to hear that you were satisfied with our services. Client satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Kind regards, Ilaria Online Team

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Keith

Keith

Up until completion most things ran smoothly. We had a few issues having to prove who we were several times. But right near the end there was a mistake on the figures, which would have left us short on our purchase. This made my wife extremely stressed, at a time when she has been very unwell. We received an apology, but it caused undue stress. At least everything went through in the end. Can't say we would want to go through that again.

A representative from Martin Tolhurst Partnership LLP responded to this review

Dear Mr Merritt, Thank you for your feedback. While we are glad things were completed in the end, we understand how unsettling the experience was and appreciate you bringing it to our attention. We have shared your comments with the team to help us improve. Best regards, Ilaria Online Team

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Reviews

4.7 /5 2195 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Martin Tolhurst Partnership LLP

Specialisms: strong conveyancing, property work (sales, purchases, lease extensions), wills, probate, trusts, litigation and commercial transactions. Expertise noted for handling complex or lengthy transactions, attention to detail, proactive case management and clear explanations of legal matters. Client-valued soft skills: excellent communication and responsiveness, professionalism, patience, empathy and reassurance, persistence and reliability, helpfulness and accessibility, and a friendly, supportive team approach that reduces client stress.

Excellent communication
Professional service
Responsive team
Efficient process
Helpful staff
Attention to detail
Friendly approach
Proactive support
Knowledgeable solicitors
Smooth completions

ReviewSolicitors Review List

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J.Meaney

Verified

cobtree

After a very long time and on second purchase my lawyer did a wonderful job and got me to the finishing post.

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Nicky Cantwell

Verified

Professional service

Professional and friendly service with good communication throughout. The transaction was complex and took longer than expected due to a number of factors, but we appreciated the support and assistance provided during the process.

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weifang zhang

Verified

Excellent service from start to finish

Gemma Nie at Martin Tolhurst handled our recent property purchase brilliantly. She was professional, thorough and always quick to respond. She explained complex legal matters clearly and caught important details in the paperwork that needed addressing. Despite some challenges during the transaction, she kept things moving and brought it to a successful completion. Highly recommended for anyone needing a conveyancing solicitor.

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Abayomi Idogun

Verified
Housing & Property

Conveyancing Process

I would definitely recommend Martin Tolhurst Solicitors. Gemma and her team were highly professional and very thorough. We exchanged and completed the conveyancing process within three months. Thank you

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Dereck Peck

Verified

77 Copenhagen Road

All matters dealt with promptly and kept informed at all times.

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Other Reviews

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Helen Calkin

Helen

I cannot recommend Gemma and her team at Martin Tolhurst Solicitors highly enough. They supported me through what turned out to be a two-year journey of selling my home and purchasing a new one, and their professionalism, expertise and dedication never wavered. They were always on hand with sound advice, reassurance and a positive attitude. Thanks to her persistence and hard work I am now happily settled in a home I absolutely love. A huge thank you to Gemma and the entire team for their patience, kindness and outstanding service throughout. Their support made all the difference, and I am incredibly grateful for everything they did.

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weifang zhang

weifang

Gemma Nie at Martin Tolhurst handled our recent property purchase brilliantly. She was professional, thorough and always quick to respond. She explained complex legal matters clearly and caught important details in the paperwork that needed addressing. Despite some challenges during the transaction, she kept things moving and brought it to a successful completion. Highly recommended for anyone needing a conveyancing solicitor.

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Abayomi Idogun

Abayomi

I would definitely recommend Martin Tolhurst Solicitors. Gemma and her team were highly professional and very thorough. We exchanged and completed the conveyancing process within three months. Thank you and God bless.

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Charlie Manners

Charlie

I had a good experience using Martin Tolhurst Solicitors. My buyer's mortgage offer was about to run out, which felt quite stressful. Gemma was on the case, as well as her colleagues, to ensure the legal finalities were completed in time. Communication was excellent, as well as instruction on anything I needed to do for a smooth process. Thank you all for ensuring the chain did not break down! I have moved and feel happy and relieved! Many thanks.

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Kay Toulson

Kay

I have used Martin Tolhurst for many years for my families Will, Trusts etc. On this occasion I required a deed of variation. This was completed quickly and efficiently from my first phone call to the office and completion of the document by Sarah Begley. She was easy to talk to but also professional.

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