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Whitehead Monckton Limited

4.5 | 31 Reviews 31 Reviews | Marriage Abroad
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5 Eclipse Park, Sittingbourne Road, Maidstone, Kent, ME14 3EN

Accepting new clients

5 Eclipse Park, Sittingbourne Road, Maidstone, Kent, ME14 3EN

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The Solicitors Regulation Authority

Regulator ID: 608279

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Whitehead Monckton Limited |

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Whitehead Monckton Limited Review Scores & Client Satisfaction Overview

4.5
Excellent
83%
Value for
Money
Value for money: 83%
87%
Success
Rate
Satisfied with outcome: 87%
87%
Would
Recommend
Would recommend to friends and family: 87%
Communication 4.3/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.2/5

Accreditations

Whitehead Monckton Limited are accredited by

Family Mediation accreditation awarded to Whitehead Monckton Limited
Family Law accreditation awarded to Whitehead Monckton Limited
The Law Society accreditation awarded to Whitehead Monckton Limited

Description

With offices in Maidstone, Canterbury, Tenterden and Ramsgate, Whitehead Monckton is a Certified B CorporationTM, and one of the largest and most widely known and recommended law firms in the area. Highly regarded for our expertise in our specialist areas and unrivalled client service, we are changing the way our clients see lawyers; working in partnership, raising the bar in client-service expectations, and putting our clients’ interests at the heart of everything we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Whitehead Monckton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Whitehead Monckton Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
9% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Whitehead Monckton Limited are accredited by

Family Mediation accreditation awarded to Whitehead Monckton Limited
Family Law accreditation awarded to Whitehead Monckton Limited
The Law Society accreditation awarded to Whitehead Monckton Limited

Description

With offices in Maidstone, Canterbury, Tenterden and Ramsgate, Whitehead Monckton is a Certified B CorporationTM, and one of the largest and most widely known and recommended law firms in the area. Highly regarded for our expertise in our specialist areas and unrivalled client service, we are changing the way our clients see lawyers; working in partnership, raising the bar in client-service expectations, and putting our clients’ interests at the heart of everything we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Whitehead Monckton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Whitehead Monckton Limited

Meet the team of Whitehead Monckton Limited

Contact & Locations - Whitehead Monckton Limited

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

5 Eclipse Park, Sittingbourne Road, Maidstone, Kent, ME14 3EN

Reviews

4.5 /5 31 Reviews
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Clients say

What clients say about Whitehead Monckton Limited

The firm is praised for expertise across conveyancing, wills, probate, powers of attorney, family law, employment matters and settlement agreements. Clients value its clear, practical advice, efficient handling of matters and ability to explain complex legal issues in simple terms. The team is repeatedly described as professional, friendly, patient, responsive and reassuring, with strong communication, prompt updates and a proactive, detail-focused approach. Many reviews also highlight sensitivity, understanding and calm support during stressful or emotional situations, giving clients confidence throughout.

Clear explanations
Professional service
Friendly staff
Efficient handling
Prompt updates
Patient guidance
Helpful advice
Good communication
Compassionate support
Plain English

ReviewSolicitors Review List

Profile image of Hannah

Hannah

Housing & Property

Highly recommend, thank you Emma

We were really impressed with Emma’s knowledge and service. She guided us through the process well and was brilliant at keeping in contact with us throughout. She made what would otherwise have been a stressful process run smoothly, and we were grateful to have Emma advocating for us. She was professional, friendly, organised, and assertive. We highly recommend her to others.

Legal experts tagged in
this review

Whitehead Monckton Limited

Thank you for your wonderful feedback, Hannah! We’re so glad to hear that Emma’s knowledge, communication, and professionalism helped make a stressful Property process run smoothly. Your recommendation means a lot to us, and we’re grateful to have had the opportunity to support you!

0
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Emmalee

Family Law

Professional, efficient and friendly

I was a little apprehensive as I have never needed the use of such services before, but I was pleasantly surprised at how efficient and straight forward using this service was. I would definitely recommend Whitehead Monckton to anyone and if I should ever need counsel again I wouldn’t hesitate to use them again. Communication was good and was able to speak directly to my solicitor. I was kept updated in the process every step of the way. Everyone who I had the pleasure of speaking to was professional and ever so friendly and helpful

Solicitors tagged in
this review

Whitehead Monckton Limited

Dear Emmalee, Thank you for sharing your experience with Whitehead Monckton. We're delighted to have made your first experience with legal services efficient and straightforward. Your recommendation means a lot to us, and we're here whenever you need counsel again.

0
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Domenico

Family Law

Child Contact

Having regular contact with your children is definitely something worth fighting for. Melissa assisted me with professionalism and patience. The result? Christmas 2021 was the best one I had over the last several years as I was finally able to take my children with me. It's all Melissa's merit and I will never thank her enough for making this possible. My recommendation? Should you have any issues with Family Law related matters skip all searches and look straight for Melissa's assistance.

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PHILIPPA

Family Law

Extremely grateful.......

Family law is not a career I would choose, simply because I don't think I could deal with people like myself! Melissa did a great job. A messy three year long divorce is not what I had planned and she helped me navigate it to an end I didn't think was possible. Emotions run very high during such a hard time and Melissa managed my hysteria well! Thank you Melissa, I am very grateful and in awe of what you must take on. I would highly recommend her in any family law issue.

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Yolande

Family Law

Do not use as they worked against my interests & the interests of Maidstone, Kent & the UK

My first experience was in 1978 when I moved to Maidstone on 28.7.78 involving the purchase of 21 Chattenden Court; I have never been able to cancel a Life Policy taken out on me that day by my husband, Nigel Peck. In September 1979 I started using this firm for DV support and protection /leave my marriage but things got worse because I did not understand about masons in Maidstone or how my husband found out about my meeting with Laurie Brooks. I was only middle class and not a mason and all others in these matters were Upper Class well-connected masons; the Maidstone County Court sat in the Rochester Crown Court on 5.8.80 linked to witnessed life-long death threats on 21.7.80. I got a life-long court protection order + penal notice which was unenforceable because there was no power of arrest, my husband should have been sent to Broadmoor but there was his Grandfathers Trust Fund! The first contempt of court was 8.8.80 re a weapons order; then the contempt of court started via a KM newspaper linked to 3 significant anniversaries (3 times) with the aim of my death on 3.9.80 to cash in on the Life Policy, but I survived. Judicial Separation Proceedings started in August 1980, but I have no idea if I am properly divorced but my husband married again on 14.7.82 - his KM partner in crime who faked her death in 2016. I nearly died in the BMI Somerfield Hospital Maidstone on Valentines Night 2000 in circumstances that closely resemble the life-long 1980 death threats involving a medical group that came together to cover up for crimes in 1981. Then the Whitehead Monckton visits to my Offices and our Home with criminal intent ........ have they ever represented me? A member of the Law Society came to see me in January 2005 explaining that the Law Society's responsibility is not to me but their priority is to protecting Whitehead Monckton & Co over the 1987 of Wendy Knell; that is still the stance of the SRA re my solicitor complaints.

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Other Reviews

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Anonymous

Family Law

Lasting Power of Attorney

I have been supported again by Robert Chawner at WM. He provides and highly professional, well engaged and timely service to any matter and is a credit to his firm. Engagements like this from Robert mean WM will always be my first port of call for any legal support in the future.

Legal experts tagged in
this review

from Whitehead Monckton Limited

It is wonderful to hear that Robert has once again provided such professional, engaged and timely support. We are delighted that his service has given you such confidence in Whitehead Monckton, and we truly appreciate your continued trust in the firm.

0
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Anonymous

Family Law

Lasting Power of Attorney

Great customer service,all the meeting was explained in a way that was easy to follow, all our questions answered satisfactorily. Both members of staff professional and friendly.

from Whitehead Monckton Limited

We are grateful that you felt well supported and that your meetings gave you confidence in the advice provided. Your feedback is sincerely appreciated.

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Anonymous

Family

I am grateful for the initial contact and advice given, professionally and kindly.

from Whitehead Monckton Limited

Thank you for your kind words. We understand how important first steps are, and we are grateful for the opportunity to have provided you with clear guidance and supportive advice right from the start.

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Anonymous

Family

I had a very helpful and understanding meeting with a full review of my circumstances at what is a very difficult time.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you so much for sharing your experience. We are glad we could provide the compassionate guidance and clarity you needed. Please know we are here to support you whenever you need us.

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Elina Kattos

Family Law

Elina

Very disappointing experience. I was told my divorce wouldn’t cost “tens of thousands”, yet the final bill came to around £34,000. Towards the end, when things were already wrapping up, I kept receiving unnecessary chargeable letters asking for updates about matters that were already in progress. Extremely annoying and unnecessary. The final straw was I was disputing £700 of the bill. Instead of emailing me, they sent letters to an old address and issued a CCJ. After spending £34k with the firm, that felt completely unnecessary and very disappointing.

We are sorry to note your comments. We provide costs estimates at the outset of cases with regular reviews and we provide itemised bills. We always try to work with clients first to resolve any queries regarding their invoices and unpaid invoices are only passed to our debt collection team in exceptional circumstances.

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Reviews

4.8 /5 791 Reviews
Filter your results
Star rating
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Review Source

Clients say

What clients say about Whitehead Monckton Limited

The firm is praised for expertise across conveyancing, wills, probate, powers of attorney, family law, employment matters and settlement agreements. Clients value its clear, practical advice, efficient handling of matters and ability to explain complex legal issues in simple terms. The team is repeatedly described as professional, friendly, patient, responsive and reassuring, with strong communication, prompt updates and a proactive, detail-focused approach. Many reviews also highlight sensitivity, understanding and calm support during stressful or emotional situations, giving clients confidence throughout.

Clear explanations
Professional service
Friendly staff
Efficient handling
Prompt updates
Patient guidance
Helpful advice
Good communication
Compassionate support
Plain English

ReviewSolicitors Review List

Profile image of Shelly

Shelly

Housing & Property

Residential Property sale

We would like to say thank you very much to Will Buxton for his amazing service. So proactive and excellent communication. Everything was done so quickly. We would be delighted to use his service again.

Legal experts tagged in
this review

from Whitehead Monckton Limited

We are delighted to hear that Will provided such proactive and efficient support throughout your property sale, Shelly. His excellent communication clearly helped keep everything moving smoothly, and we would be very pleased to assist you again in the future.

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anonymous

Settlement Agreement advice/representation

Everyone I dealt with at Whitehead Monckton provided very professional and efficient service/advice, particularly Eloise who I mainly spoke with. The process for completing my Settlement Agreement was handled swiftly and professionally.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your kind feedback. We are pleased to hear that Eloise and the team provided clear and efficient support throughout your matter. We appreciate your trust and are glad you were happy with the service.

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Robert Edwards

Verified
Housing & Property

Outstanding Conveyancing Service

Chantal at Whitehead Monkton frequently went way beyond what could be expected while acting for us on the sale of our property. Extraordinary dedication and commitment was coupled with skillful advice and professionalism. Highly recommended.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for sharing your exceptional experience with Whitehead Monckton, Robert. Navigating complex property sales requires a delicate balance of meticulous professionalism and astute legal advice. We are delighted that Chantal exceeded your expectations by delivering extraordinary dedication to secure your transaction.

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Paul

Housing & Property

First-rate service

First-rate service from Liz and Gemma at Whitehead Monckton. Efficient, reliable and friendly — exactly what you want from a firm of solicitors. Highly recommended.

Legal experts tagged in
this review

from Whitehead Monckton Limited

Thank you for the first-rate review, Paul! We are delighted to hear that Liz and Gemma provided the efficient, reliable, and friendly service you were looking for. Your high recommendation means a lot to the team at Whitehead Monckton Limited!

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Katherine W

Employment

Excellent Service

I accepted Voluntary Redundancy and Eloise dealt with the Settlement Agreement for me. I found Eloise to be professional, friendly and efficient. She explained everything very clearly and it was a pleasure to do business with her. I would definitely recommend her services.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your kind feedback, Katherine. We’re delighted to hear that Eloise provided you with a professional, friendly and efficient service during your settlement agreement. It’s great to know everything was explained clearly and that you felt supported throughout.

0
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Other Reviews

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Anonymous

Lasting Power of Attorney

Thank you for all your help, kindness, guidance, efficiency & professionalism. So much appreciated

Solicitors tagged in
this review

0
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Settlement Agreement

Employment

Employment

Nothing actually to say because never had to deal with the matter I dealt with Eloise support, but what I could say is that I was fully listened, understood and all explanations provided were clearly given, allowing me to navigate through this case without any difficulty and the case was sorted out efficiently. I could highly recommend Eloise for her professionalism.

Solicitors tagged in
this review

from Whitehead Monckton Limited

We appreciate you taking the time to share your experience. It is lovely to hear that Eloise provided clear guidance and handled your matter efficiently. Your recommendation means a great deal to us.

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anonymous

Employment

Employment

I received an extremely friendly and professional service and was clearly advised and guided throughout.

Solicitors tagged in
this review

from Whitehead Monckton Limited

It’s wonderful to know you felt supported and well informed throughout. We appreciate you sharing your experience and are grateful for the opportunity to assist you.

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Anonymous

Employment

Employment

Antonio assisted us with employment law and walked us through redundancy steps with a clear dated guide so there was no ambiguity in the process. Extremely useful and reassuring.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your feedback. We’re glad Antonio provided clear guidance and reassurance throughout the process. Your kind words are much appreciated.

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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Very professional and friendly service. Our case was quite complicated for us to understand but everyone was very patient explaining things to us to ensure we knew what was happening

Legal experts tagged in
this review

from Whitehead Monckton Limited

We are pleased to hear that the team provided clear guidance and took the time to explain everything patiently. Thank you for your kind feedback.

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