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Whitehead Monckton Limited

4.9 | 221 Reviews 221 Reviews | Wills, Trusts & Probate
791 Total Company Reviews info icon Wills, Trusts & Probate | info icon 791 Total Company Reviews Wills, Trusts & Probate | info icon 791 Total Company Reviews

5 Eclipse Park, Sittingbourne Road, Maidstone, Kent, ME14 3EN

Accepting new clients

5 Eclipse Park, Sittingbourne Road, Maidstone, Kent, ME14 3EN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 608279

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Whitehead Monckton Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
Value for money: 93%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Whitehead Monckton Limited are accredited by

Family Mediation accreditation awarded to Whitehead Monckton Limited
Family Law accreditation awarded to Whitehead Monckton Limited
The Law Society accreditation awarded to Whitehead Monckton Limited

Description

With offices in Maidstone, Canterbury, Tenterden and Ramsgate, Whitehead Monckton is a Certified B CorporationTM, and one of the largest and most widely known and recommended law firms in the area. Highly regarded for our expertise in our specialist areas and unrivalled client service, we are changing the way our clients see lawyers; working in partnership, raising the bar in client-service expectations, and putting our clients’ interests at the heart of everything we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Whitehead Monckton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Whitehead Monckton Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
9% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Whitehead Monckton Limited are accredited by

Family Mediation accreditation awarded to Whitehead Monckton Limited
Family Law accreditation awarded to Whitehead Monckton Limited
The Law Society accreditation awarded to Whitehead Monckton Limited

Description

With offices in Maidstone, Canterbury, Tenterden and Ramsgate, Whitehead Monckton is a Certified B CorporationTM, and one of the largest and most widely known and recommended law firms in the area. Highly regarded for our expertise in our specialist areas and unrivalled client service, we are changing the way our clients see lawyers; working in partnership, raising the bar in client-service expectations, and putting our clients’ interests at the heart of everything we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Whitehead Monckton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Whitehead Monckton Limited

Meet the team of Whitehead Monckton Limited

Contact & Locations - Whitehead Monckton Limited

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

5 Eclipse Park, Sittingbourne Road, Maidstone, Kent, ME14 3EN

Reviews

4.9 /5 221 Reviews
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Rating

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Clients say

What clients say about Whitehead Monckton Limited

The firm is praised for expertise across conveyancing, wills, probate, powers of attorney, family law, employment matters and settlement agreements. Clients value its clear, practical advice, efficient handling of matters and ability to explain complex legal issues in simple terms. The team is repeatedly described as professional, friendly, patient, responsive and reassuring, with strong communication, prompt updates and a proactive, detail-focused approach. Many reviews also highlight sensitivity, understanding and calm support during stressful or emotional situations, giving clients confidence throughout.

Clear explanations
Professional service
Friendly staff
Efficient handling
Prompt updates
Patient guidance
Helpful advice
Good communication
Compassionate support
Plain English

ReviewSolicitors Review List

Profile image of Katherine McDonnell

Katherine McDonnell

Wills, Trusts & Probate

Excellent quality of service

My experience in dealing with Whitehead Monckton in particular Richard Hearne and Dominic Williams of a number of issues has been excellent. Promptness, clear explanation of procedure and congenial approach has thus far made my dealings much easier to cope with under fairly difficult circumstances.

Legal experts tagged in
this review

from Whitehead Monckton Limited

Dear Katherine, Thank you for your feedback. We’re delighted to hear that Richard Hearne and Dominic Williams provided prompt, clear, and congenial support throughout your matters. It’s wonderful to know their approach helped make a difficult situation easier to manage, and your kind words are greatly appreciated.

0
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Robert

Verified
Wills, Trusts & Probate

Will and Powers of attorney plus a property purchase

Efficient and pleasant service at all times

Legal experts tagged in
this review

Whitehead Monckton Limited

Thank you, Robert. We’re glad you found our service efficient and pleasant throughout your Wills, Powers of Attorney, and property purchase. Kind regards, Whitehead Monckton Limited

0
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Penelope

Verified
Wills, Trusts & Probate

Probate, Deed of Variation

Hannah is excellent, very helpful, prompt response- easy to deal with

Solicitors tagged in
this review

Whitehead Monckton Limited

Hi Penelope. Thank you so much for your kind feedback! We’re delighted to hear that Hannah provided you with prompt, helpful, and easy-to-understand support. She truly strives to make the process as smooth as possible for every client.

0
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Kim

Verified
Wills, Trusts & Probate

Making a will

Andrea and her team were good, efficient and making a will was made quite easy even though there was a lot of paperwork to fill in before the first appointment. The only problem I encountered was getting an appointment to finalise and sign my will with Andrea. I wasn’t told that Andrea was on holiday for 2 weeks so my expectations of getting an appointment wasn’t met. Then when I finally got an appointment it was cancelled which did not please me at all! So to summarise Andrea and her staff were good but the service was not.

Whitehead Monckton Limited

Thank you for your feedback, Kim. We’re glad Andrea and the team made the will process easy and efficient. We apologise for the delays and appointment issues and will work to improve communication and scheduling.

0
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Penelope

Verified
Wills, Trusts & Probate

Grant of Probate

Hannah is excellent, always efficient, helpful and good communicator.

Solicitors tagged in
this review

Whitehead Monckton Limited

Thank you for your lovely feedback, Penelope. We're so pleased to hear Hannah's support made a difference.

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Other Reviews

Profile image of Anonymous

Anonymous

Lasting Power of Attorney

Thank you for all your help, kindness, guidance, efficiency & professionalism. So much appreciated

Solicitors tagged in
this review

0
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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Very professional and friendly service. Our case was quite complicated for us to understand but everyone was very patient explaining things to us to ensure we knew what was happening

Legal experts tagged in
this review

from Whitehead Monckton Limited

We are pleased to hear that the team provided clear guidance and took the time to explain everything patiently. Thank you for your kind feedback.

0
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Victoria O'Sullivan

Wills, Trusts & Probate

Wills, Trusts and Probate

It was very easy to use the Setify online form to create my succession planning roadmap. Robert was extremeley helpful when drafting out the will, keeping the detail simple but effective.

Legal experts tagged in
this review

from Whitehead Monckton Limited

It’s great to hear that you found the process straightforward and Robert’s guidance clear and practical. Thank you for sharing your experience and for choosing our services.

0
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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

I contacted Whitehead Monckton for a new Will to be written. I was on a short timeframe as I was leaving Maidstone. I really appreciated all the hard work that Robert Chawner and his team did in order to complete everything before I left. Robert explained the Will thoroughly at both meetings and answered all of my questions clearly. I felt the advice he gave me was pertinent and very helpful. Overall, I feel very reassured and pleased with this process. Thank you.

Legal experts tagged in
this review

from Whitehead Monckton Limited

It was a pleasure to assist you, particularly within the time available. We are glad Robert and the team were able to provide clear guidance and ensure everything was completed as planned. Thank you for sharing your experience and for choosing Whitehead Monckton.

0
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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Very comprehensive and professional assistance with my role as Executor.

Legal experts tagged in
this review

from Whitehead Monckton Limited

We appreciate you taking the time to share your feedback. It’s reassuring to know that you received thorough and professional support while carrying out your responsibilities as Executor. Thank you for your kind words.

0
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Reviews

4.8 /5 791 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Whitehead Monckton Limited

The firm is praised for expertise across conveyancing, wills, probate, powers of attorney, family law, employment matters and settlement agreements. Clients value its clear, practical advice, efficient handling of matters and ability to explain complex legal issues in simple terms. The team is repeatedly described as professional, friendly, patient, responsive and reassuring, with strong communication, prompt updates and a proactive, detail-focused approach. Many reviews also highlight sensitivity, understanding and calm support during stressful or emotional situations, giving clients confidence throughout.

Clear explanations
Professional service
Friendly staff
Efficient handling
Prompt updates
Patient guidance
Helpful advice
Good communication
Compassionate support
Plain English

ReviewSolicitors Review List

Profile image of Shelly

Shelly

Housing & Property

Residential Property sale

We would like to say thank you very much to Will Buxton for his amazing service. So proactive and excellent communication. Everything was done so quickly. We would be delighted to use his service again.

Legal experts tagged in
this review

from Whitehead Monckton Limited

We are delighted to hear that Will provided such proactive and efficient support throughout your property sale, Shelly. His excellent communication clearly helped keep everything moving smoothly, and we would be very pleased to assist you again in the future.

0
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anonymous

Settlement Agreement advice/representation

Everyone I dealt with at Whitehead Monckton provided very professional and efficient service/advice, particularly Eloise who I mainly spoke with. The process for completing my Settlement Agreement was handled swiftly and professionally.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your kind feedback. We are pleased to hear that Eloise and the team provided clear and efficient support throughout your matter. We appreciate your trust and are glad you were happy with the service.

0
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Robert Edwards

Verified
Housing & Property

Outstanding Conveyancing Service

Chantal at Whitehead Monkton frequently went way beyond what could be expected while acting for us on the sale of our property. Extraordinary dedication and commitment was coupled with skillful advice and professionalism. Highly recommended.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for sharing your exceptional experience with Whitehead Monckton, Robert. Navigating complex property sales requires a delicate balance of meticulous professionalism and astute legal advice. We are delighted that Chantal exceeded your expectations by delivering extraordinary dedication to secure your transaction.

0
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Paul

Housing & Property

First-rate service

First-rate service from Liz and Gemma at Whitehead Monckton. Efficient, reliable and friendly — exactly what you want from a firm of solicitors. Highly recommended.

Legal experts tagged in
this review

from Whitehead Monckton Limited

Thank you for the first-rate review, Paul! We are delighted to hear that Liz and Gemma provided the efficient, reliable, and friendly service you were looking for. Your high recommendation means a lot to the team at Whitehead Monckton Limited!

0
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Katherine W

Employment

Excellent Service

I accepted Voluntary Redundancy and Eloise dealt with the Settlement Agreement for me. I found Eloise to be professional, friendly and efficient. She explained everything very clearly and it was a pleasure to do business with her. I would definitely recommend her services.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your kind feedback, Katherine. We’re delighted to hear that Eloise provided you with a professional, friendly and efficient service during your settlement agreement. It’s great to know everything was explained clearly and that you felt supported throughout.

0
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Other Reviews

Profile image of Anonymous

Anonymous

Lasting Power of Attorney

Thank you for all your help, kindness, guidance, efficiency & professionalism. So much appreciated

Solicitors tagged in
this review

0
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Profile image of Settlement Agreement

Settlement Agreement

Employment

Employment

Nothing actually to say because never had to deal with the matter I dealt with Eloise support, but what I could say is that I was fully listened, understood and all explanations provided were clearly given, allowing me to navigate through this case without any difficulty and the case was sorted out efficiently. I could highly recommend Eloise for her professionalism.

Solicitors tagged in
this review

from Whitehead Monckton Limited

We appreciate you taking the time to share your experience. It is lovely to hear that Eloise provided clear guidance and handled your matter efficiently. Your recommendation means a great deal to us.

0
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anonymous

Employment

Employment

I received an extremely friendly and professional service and was clearly advised and guided throughout.

Solicitors tagged in
this review

from Whitehead Monckton Limited

It’s wonderful to know you felt supported and well informed throughout. We appreciate you sharing your experience and are grateful for the opportunity to assist you.

0
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Anonymous

Employment

Employment

Antonio assisted us with employment law and walked us through redundancy steps with a clear dated guide so there was no ambiguity in the process. Extremely useful and reassuring.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your feedback. We’re glad Antonio provided clear guidance and reassurance throughout the process. Your kind words are much appreciated.

0
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Profile image of Anonymous

Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Very professional and friendly service. Our case was quite complicated for us to understand but everyone was very patient explaining things to us to ensure we knew what was happening

Legal experts tagged in
this review

from Whitehead Monckton Limited

We are pleased to hear that the team provided clear guidance and took the time to explain everything patiently. Thank you for your kind feedback.

0
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