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Thomson Snell & Passmore LLP

4.9 | 272 Reviews 272 Reviews | E Release
390 Total Company Reviews info icon E Release | info icon 390 Total Company Reviews E Release | info icon 390 Total Company Reviews

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Accepting new clients

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615534

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Thomson Snell & Passmore LLP |

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Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Planning Law accreditation awarded to Thomson Snell & Passmore LLP
Civil and Commercial Mediation accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Planning Law accreditation awarded to Thomson Snell & Passmore LLP
Civil and Commercial Mediation accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 4 / 20
Land Law 6 / 10
Insurance Law 1 / 4
Fraud Law 1 / 2
Wills, Trusts & Probate 5 / 20
Family Law 7 / 20
Commercial Property 5 / 17
Private Client Law 5 / 6
Immigration Law 1 / 3
Child Law 5 / 11
Auction Law 2 / 3
Professional Negligence 1 / 7
Dispute Resolution 6 / 16
Company & Commercial 7 / 26
Notary 1 / 4
Inheritance Law 4 / 7
Clinical Negligence 2 / 6
Personal Injury 3 / 8
Agriculture 5 / 9
Construction 4 / 11
Contract Law 5 / 10
Employment 8 / 22
Intellectual Property Law 2 / 4
Pensions Law 1 / 3
Mergers and Acquisitions Law 2 / 6
Money & Tax 3 / 13
Court of Protection and Deputyship 5 / 9
Debt and Tax Law 3 / 5
Asset Management 2 / 4
Banking 2 / 6
E-Commerce Law 1 / 2
International Arbitration Law 2 / 2
Adjudication Law 2 / 4
Charities 4 / 8
Company Law 4 / 7
Education 2 / 4
Infrastructure Law 1 / 3
Inquest Law 1 / 1
Medical Law 1 / 2
Mental Health Law 2 / 4
Planning Law 3 / 5
Appeals Law 1 / 1
Chemical Law 1 / 1
Church Law 1 / 1
Consumer 5 / 17
Copyright Law 2 / 4
Corporate Law 5 / 10
Cosmetic Surgery Law 1 / 1
Criminal Law 2 / 4
Customs Law 1 / 1
Cybersecurity and Data Protection Law 1 / 8
Defamation Law 3 / 4
Disability Law 2 / 8
Discrimination Law 2 / 5
Domestic Violence Law 3 / 7
Economic Law 1 / 2
Energy & Transport 1 / 4
Energy Law 1 / 2
Engineering Law 1 / 5
Environmental Law 1 / 3
Equality Law 4 / 12
Governance Law 2 / 3
Government Investigations 1 / 3
Health and Safety Law 1 / 5
IT & Intellectual Property 5 / 11
Information Law 1 / 2
Injunctions Law 6 / 12
International Law 2 / 6
Licensing Law 1 / 2
Local Government Law 1 / 1
Maritime Law 1 / 1
National Insurance Law 1 / 5
Occupational Health Law 2 / 5
Privacy Law 1 / 3
Trade Law 1 / 2
Welfare & Benefits 3 / 8
White Collar Crime 2 / 7
Local 7 / 40
Housing & Property 221 / 4,769
Land Law 234 / 1,321
Insurance Law 95 / 663
Fraud Law 79 / 514
Wills, Trusts & Probate 215 / 3,761
Family Law 301 / 4,221
Commercial Property 290 / 3,667
Private Client Law 71 / 297
Immigration Law 118 / 1,147
Child Law 290 / 1,638
Auction Law 73 / 286
Professional Negligence 167 / 1,297
Dispute Resolution 244 / 1,801
Company & Commercial 300 / 4,185
Notary 74 / 843
Inheritance Law 153 / 676
Clinical Negligence 137 / 1,246
Personal Injury 313 / 2,653
Agriculture 185 / 819
Construction 83 / 856
Contract Law 219 / 1,427
Employment 321 / 3,621
Intellectual Property Law 100 / 623
Pensions Law 89 / 486
Mergers and Acquisitions Law 77 / 425
Money & Tax 137 / 1,952
Court of Protection and Deputyship 150 / 575
Debt and Tax Law 139 / 785
Asset Management 58 / 392
Banking 77 / 1,031
E-Commerce Law 14 / 73
International Arbitration Law 8 / 129
Adjudication Law 48 / 238
Charities 89 / 770
Company Law 163 / 969
Education 57 / 424
Infrastructure Law 26 / 188
Inquest Law 10 / 50
Medical Law 37 / 188
Mental Health Law 34 / 204
Planning Law 114 / 585
Appeals Law 103 / 844
Chemical Law 4 / 52
Church Law 3 / 10
Consumer 316 / 4,416
Copyright Law 69 / 522
Corporate Law 149 / 842
Cosmetic Surgery Law 40 / 148
Criminal Law 147 / 1,003
Customs Law 15 / 121
Cybersecurity and Data Protection Law 114 / 894
Defamation Law 47 / 261
Disability Law 115 / 602
Discrimination Law 88 / 496
Domestic Violence Law 179 / 897
Economic Law 14 / 223
Energy & Transport 42 / 511
Energy Law 60 / 359
Engineering Law 11 / 126
Environmental Law 54 / 393
Equality Law 181 / 1,097
Governance Law 39 / 273
Government Investigations 68 / 417
Health and Safety Law 114 / 575
IT & Intellectual Property 128 / 1,113
Information Law 38 / 338
Injunctions Law 160 / 932
International Law 63 / 377
Licensing Law 79 / 500
Local Government Law 8 / 58
Maritime Law 6 / 86
National Insurance Law 93 / 423
Occupational Health Law 102 / 428
Privacy Law 65 / 515
Trade Law 11 / 165
Welfare & Benefits 121 / 1,049
White Collar Crime 48 / 203
National 412 / 11,165

Meet the team of Thomson Snell & Passmore LLP

Meet the team of Thomson Snell & Passmore LLP

Contact & Locations - Thomson Snell & Passmore LLP

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Reviews

4.9 /5 272 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

The firm specialises in property (conveyancing), wills, trusts, probate, estate disputes and litigation, with strong commercial and portfolio‑planning expertise. Clients value technical proficiency, attention to detail and thoroughness, plus clear, prompt communication. Soft skills repeatedly praised include compassion, patience, approachability, responsiveness, calmness under pressure and practical, solutions‑focused advice that reduces stress and builds confidence.

clear communication
professionalism
responsiveness
expert knowledge
compassionate support
efficient service
attention to detail
trustworthy advice
tenacious representation
client focused

ReviewSolicitors Review List

Profile image of HF

HF

Housing & Property

Highly recommended - great service

Rebecca Swain acted for me in the sale of a flat, she was excellent. She made the process so straightforward to manage. I was so impressed by the efficiency, thoroughness and professionalism with which she acted to ensure a prompt sale.  I am hugely grateful

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear HF, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
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Gill

Selling an apartment

We had no hesitation in using Thomson Snell & Passmore and especially Alastair Harvey, who's expertise and professionalism is superb.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Gill, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Chris Macdonald

Chris Macdonald

Housing & Property

Excellent service and efficient delivery

We have used Rebecca Swain for our conveyancing for two different properties and she has been outstanding. Always available and unflappable with the right level of due diligence and speed. Can’t recommend her and TS&P more.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Chris, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Richard O

Richard O

Housing & Property

Fast, efficient and effective - sale of 2 houses

We have recently sold two houses with this company, the experience was exceptional with first class communications and their dogged tenacity to chase down the buyers' representatives and us(!) to get things done.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Richard, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Russell O'Connor

Russell O'Connor

Grace Baker

Grace handled the sale of my family home in Wadhurst, and throughout the entire process she made everything feel seamless and stress free. She was always personally available to answer any questions we had and kept us informed at every stage. Her local knowledge of the property market proved invaluable, particularly when dealing with various issues relating to the conversion of our family home some 10 years ago. Her expertise and practical advice gave us great confidence throughout the transaction. I would thoroughly recommend Grace to anyone looking for an excellent solicitor to assist with a property transaction. Her professionalism, responsiveness, and attention to detail were outstanding.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Grace's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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Profile image of Darryl

Darryl

Darryl

This was my first time using TS&P - and the level of detail this firm went to and in particular, Harry Smith I can't speak highly enough of. The guy is an asset. He offered a first class level of service and his assiduous nature and diligence in seeing through my case through from start to finish has been incredible. The case in total lasted around 3 years, and at points I wasn't sure there was going to be any resolution at all. Harry kept me informed along the way and was very honest throughout which was refreshing, even when the end didn't look near. Harry was very transparent, understood my angle when it came to our family's case and worked hard to get me a level of justice I was seeking. He kept in touch fairly regularly and it was refreshing to hear him speak so passionately about our case, it felt like it mattered to him. The way he'd speak on phone calls with myself personally but also with family was outstanding - we felt he cared a lot about it and it resonated with all of us. When we worked towards a breakthrough, he was very diligent in coming to a resolution that suited us. His proactive nature was outstanding and from our point of view, Harry Smith sits in an extremely high regard.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Darryl, thank you for your review. We are so glad that you are pleased Harry's high level of client service.

0
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Profile image of V

V

Family Law

A client

Kirstie Law provided an exceptional service throughout an extended divorce process. She was reassuring, knowledgeable and always very responsive when needed, via both phone and email. I also used the conveyancing department and had an equally positive experience. I wouldn't hesitate to recommend Kirstie or the firm.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear V, thank you for your review. We are so glad that you are pleased with Kirstie's high level of client service.

0
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Profile image of John

John

Housing & Property

John

I first discovered Thomson Snell & Passmore through the company who I work for who use them. I was involved in a property dispute and my contact, Guy Evans, I felt all the way through handled the situation with care, a balanced perspective, with excellent knowledge and a supportive approach. It made an unpleasant experience a lot easier to deal with. I will be hanging on to the details for any future requirements!

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear John, thank you for your review. We are so glad that you are pleased with Guy's high level of client service.

0
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Profile image of Roy

Roy

Wills, Trusts & Probate

Roy

So far We have dealt with Chris for wills and Planning. Also Jenny on A lease extension. And now dealing with Sunjay on a new lease. Could not wish for better service. Wish I had meet them years ago. Many thanks to them all.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Roy, thank you for your review. We are so glad that you are pleased with Chris, Jenny and Sunjay's high level of client service.

0
Collected on: Google collection source logo

Reviews

4.9 /5 390 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

The firm specialises in property (conveyancing), wills, trusts, probate, estate disputes and litigation, with strong commercial and portfolio‑planning expertise. Clients value technical proficiency, attention to detail and thoroughness, plus clear, prompt communication. Soft skills repeatedly praised include compassion, patience, approachability, responsiveness, calmness under pressure and practical, solutions‑focused advice that reduces stress and builds confidence.

clear communication
professionalism
responsiveness
expert knowledge
compassionate support
efficient service
attention to detail
trustworthy advice
tenacious representation
client focused

ReviewSolicitors Review List

Profile image of HF

HF

Housing & Property

Highly recommended - great service

Rebecca Swain acted for me in the sale of a flat, she was excellent. She made the process so straightforward to manage. I was so impressed by the efficiency, thoroughness and professionalism with which she acted to ensure a prompt sale.  I am hugely grateful

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear HF, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Gill

Gill

Selling an apartment

We had no hesitation in using Thomson Snell & Passmore and especially Alastair Harvey, who's expertise and professionalism is superb.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Gill, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Chris Macdonald

Chris Macdonald

Housing & Property

Excellent service and efficient delivery

We have used Rebecca Swain for our conveyancing for two different properties and she has been outstanding. Always available and unflappable with the right level of due diligence and speed. Can’t recommend her and TS&P more.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Chris, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Richard O

Richard O

Housing & Property

Fast, efficient and effective - sale of 2 houses

We have recently sold two houses with this company, the experience was exceptional with first class communications and their dogged tenacity to chase down the buyers' representatives and us(!) to get things done.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Richard, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Russell O'Connor

Russell O'Connor

Grace Baker

Grace handled the sale of my family home in Wadhurst, and throughout the entire process she made everything feel seamless and stress free. She was always personally available to answer any questions we had and kept us informed at every stage. Her local knowledge of the property market proved invaluable, particularly when dealing with various issues relating to the conversion of our family home some 10 years ago. Her expertise and practical advice gave us great confidence throughout the transaction. I would thoroughly recommend Grace to anyone looking for an excellent solicitor to assist with a property transaction. Her professionalism, responsiveness, and attention to detail were outstanding.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Grace's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

"I cannot praise [thomson snell & passmore] highly enough. From the moment we approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice. We are eternally grateful and would recommend them without any hesitation. Thank you👍👍👍👍👍👍👍👍👍🙏

0
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Profile image of Henry Gayfer (Harry)

Henry Gayfer (Harry)

Henry

My partner has had a terrible experience with the probate process at this firm. Communication particularly dreadful.

0
Collected on: Google collection source logo
Profile image of Anthony Nwakor

Anthony Nwakor

Anthony

One of the best Law firm. Efficient and very reliable.

Dear Anthony, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: Google collection source logo
Profile image of Elijah

Elijah

Notary

Elijah

I went in for a standard statutory declaration witnessing, costing only £5, but having not done it before I came unprepared - only with a digital copy. Desmond and the lovely woman at the reception showed great patience and printed the form off for me, as well as checking it for mistakes and giving guidance on how to post it and who to. Very down to earth behaviour from the oldest law firm in the world - will definitely use them if I ever find myself in a stickier legal situation

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Elijah, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo

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