Family Law
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1,889 Total Company Reviews
Family Law
|
1,889 Total Company Reviews
21 Lee Lane, Horwich, Bolton, Lancashire, BL6 7BP
Accepting new clients
21 Lee Lane, Horwich, Bolton, Lancashire, BL6 7BP
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 657322
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Russell & Russell Solicitors LLP are accredited by
From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.
The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Russell & Russell Solicitors LLP are accredited by
From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.
The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
21 Lee Lane, Horwich, Bolton, Lancashire, BL6 7BP
What clients say about Russell & Russell Solicitors LLP
Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgages and personal injury, with many noting efficient, knowledgeable and effective legal handling. Valued soft skills include clear, compassionate communication, approachability, patience, responsiveness and reliability; clients highlight professionalism, empathy during stressful times, proactive updates and reassuring support throughout transactions. Overall the firm is seen as thorough, efficient and trustworthy, consistently delivering positive outcomes and a calm, client-centred experience.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Amazing solicitors can’t thank Michelle enough
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This review was submitted by a verified client of Russell & Russell Solicitors LLP.
During our father's passing our Mother was not on the deeds, then our Mother passed away. Russell and Russell dealt with everything giving us peace of mind.
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Dear Michael. Thank you for your kind feedback. We understand this must have been a very difficult time for your family, and we’re pleased that Russell and Russell were able to provide support and peace of mind throughout the process. We really appreciate you taking the time to share your experience.
Sophie McCrory looked after me and my case when I got Divorced. My experience was straightforward with no problems and no delays. She was very kind, patient, supportive and professional at all times.
Thank you for your feedback. We’re delighted to hear that Sophie supported you with kindness, patience, and professionalism throughout, and that the process was straightforward and smooth.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
I found Kelly Jackson was very helpful and professional. Explained everything well to me.
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Thank you Ronald for your review. We’re pleased Kelly Jackson supported you with your Will and Power of Attorney and provided clear, professional guidance throughout.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
The Solicitor who came to our home was very knowledgeable of the law and most helpful with handling our requests. Also very good inter personal skills. Thank you
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Thank you Janet for your review. We’re pleased you found the service helpful and that everything was clearly explained during your home visit. Your feedback is appreciated.
Russell and Russell were, without doubt, the most disappointing solicitors I have ever dealt with. I would strongly encourage anyone considering this firm to think carefully before proceeding. The entire process appeared poorly managed, with important tasks repeatedly left until the last minute, resulting in unnecessary stress and delays. There seemed to be little accountability when mistakes were made, and the level of customer service was extremely poor throughout.
Dear Katie We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.
Straight forward service. Easy to understand
Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.
Used their wills service, can’t comment on other services. Lack of compassion and communication, wasting several hours of family time during a difficult period.
Dear Matt We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Wills and Probate department. Regards, Russell and Russell
A very caring,efficient and knowledgeable company. A pleasure to deal with.
Excellent customer service by all of them who are working with Russell & Russell Solicitors firm. Special thanks to Russell & Russell stall at mill gate bury where you can get some valuable information about any claim or other information about your property, dispute settlement and other advise relating to your estate or property advising and giving guidance 24 hours a day and seven days a week.
Thank you for your kind words and recommendation. We're glad you found our team helpful, informative and accessible.
What clients say about Russell & Russell Solicitors LLP
Clients praise the firm for strong expertise in conveyancing, wills, probate, remortgages and personal injury, with many noting efficient, knowledgeable and effective legal handling. Valued soft skills include clear, compassionate communication, approachability, patience, responsiveness and reliability; clients highlight professionalism, empathy during stressful times, proactive updates and reassuring support throughout transactions. Overall the firm is seen as thorough, efficient and trustworthy, consistently delivering positive outcomes and a calm, client-centred experience.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
We recently asked Karen Woods from Russell and Russell to act for us in the sale of our home and in the purchase of our new one . Karen, Eileen and Diane were absolutely brilliant from start to finish - so professional, approachable,responsive and efficient. They were very friendly, quick to respond , reliable and extremely competent . They always answered our questions patiently and clearly , and ensured that the process moved along as smoothly and quickly as possible . We would never use another firm of solicitors, they have acted for us before and were brilliant on that occasion too. We trust them . Thank you Karen, Eileen and Diane, you are the Dream Team!
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This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Amazing solicitors can’t thank Michelle enough
Legal experts tagged in
this review
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
During our father's passing our Mother was not on the deeds, then our Mother passed away. Russell and Russell dealt with everything giving us peace of mind.
Solicitors tagged in
this review
Dear Michael. Thank you for your kind feedback. We understand this must have been a very difficult time for your family, and we’re pleased that Russell and Russell were able to provide support and peace of mind throughout the process. We really appreciate you taking the time to share your experience.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Rebecca Hodge is a credit to your firm and an absolute pleasure to deal with. This was the first (and hopefully only!) time I've used a solicitor for a personal injury claim and I was very happy with the outcome. Being new to legal matters some of the letters could be a bit scary as its not something I've had to understand before. Rebecca was brilliant at explaining everything in an honest, friendly and professional manner. I will be recommending the firm to others, especially thanks to Rebecca. I had a couple of solicitors during this case but Rebecca was the standout. I'm very grateful for the hard work of everyone involved in the case. Thank you!
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Thank you, Amy, for your feedback. We’re happy to hear that Rebecca Hodge provided clear and professional support throughout your personal injury claim. It’s great to know she took the time to explain everything and helped make the process easier to understand, especially as your first experience with a solicitor in this area. Your kind comments and recommendation are greatly appreciated.
I used Russell & Russell to sell my flat and the team were very helpful, efficient and professional. I received numerous updates along the way and could not be happier with the service provided.
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Thank you for your feedback. We’re delighted to hear that our team provided a helpful, efficient, and professional service throughout, and that you were kept well updated along the way.
Russell and Russell were, without doubt, the most disappointing solicitors I have ever dealt with. I would strongly encourage anyone considering this firm to think carefully before proceeding. The entire process appeared poorly managed, with important tasks repeatedly left until the last minute, resulting in unnecessary stress and delays. There seemed to be little accountability when mistakes were made, and the level of customer service was extremely poor throughout.
Dear Katie We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.
Straight forward service. Easy to understand
Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.
If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this
Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell
Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better
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Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.
Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much
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Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.
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