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Gilson Gray LLP

3.1 | 33 Reviews 33 Reviews | Dispute Resolution
5,426 Total Company Reviews info icon Dispute Resolution | info icon 5,426 Total Company Reviews Dispute Resolution | info icon 5,426 Total Company Reviews

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Accepting new clients

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620418

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Gilson Gray LLP |

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

3.1
Very Good
61%
Value for
Money
Value for money: 61%
52%
Success
Rate
Satisfied with outcome: 52%
52%
Would
Recommend
Would recommend to friends and family: 52%
Communication 3.1/5
Initial Impressions 3.0/5
Approachability 3.1/5
Documentation Accuracy 3.1/5
Legal Knowledge 3.1/5
Value for money 3.1/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
Value for money: 87%
4% above
national average
86%
Success
Rate
Satisfied with outcome: 86%
4% above
national average
86%
Would
Recommend
Would recommend to friends and family: 86%
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 41 / 4,697
Commercial Property 77 / 3,580
Wills, Trusts & Probate 362 / 3,711
Dispute Resolution 60 / 1,791
Family Law 275 / 4,156
Banking 9 / 1,011
Company & Commercial 45 / 4,048
Land Law 25 / 1,326
Professional Negligence 67 / 1,280
Child Law 190 / 1,645
Contract Law 134 / 1,415
Corporate Law 86 / 841
Employment 169 / 3,545
Compliance Law 29 / 446
Financial Crime Law 5 / 463
Company Law 85 / 959
Consumer 114 / 4,306
Cybersecurity and Data Protection Law 50 / 872
Debt and Tax Law 77 / 776
Digital Law 20 / 294
Driving offences 57 / 630
Immigration 127 / 2,258
Money & Tax 41 / 1,904
National Insurance Law 41 / 413
Welfare & Benefits 31 / 1,031
Actions against the police 13 / 188
Agriculture 74 / 815
Charities 13 / 755
Clinical Negligence 81 / 1,220
Construction 17 / 848
Crime/ Criminal Defence 100 / 2,126
Defamation Law 32 / 270
Education 20 / 419
Energy & Transport 6 / 500
Energy Law 34 / 352
Equality Law 125 / 1,075
Equity Law 93 / 567
Gambling Law 6 / 74
Government Investigations 27 / 406
Health and Safety Law 84 / 571
Healthcare Law 12 / 390
Human rights 15 / 952
IT & Intellectual Property 20 / 1,086
Information Law 15 / 333
Inheritance Law 121 / 699
Insurance Law 54 / 640
Intellectual Property Law 85 / 613
International Law 31 / 372
Jurisdiction Law 18 / 168
Licensing Law 43 / 495
Medical Law 20 / 187
Notary 38 / 861
Occupational Health Law 72 / 422
Pensions Law 50 / 482
Personal Injury 153 / 2,592
Planning Law 87 / 576
Privacy Law 33 / 506
Regulations 25 / 2,333
Social Law 18 / 223
Sports Law 36 / 304
National 51 / 11,162

Contact & Locations - Gilson Gray LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30 (Open)
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Olympic House, 995 Doddington Rd, Lincoln, Lincolnshire, LN6 3SE

Reviews

3.1 /5 33 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Clients praise the firm for strong expertise in residential conveyancing, house sales and purchases, new builds, remortgages, wills and estate matters, with some also noting support with lettings and property marketing. Reviews highlight a thorough understanding of the legal process, practical guidance and efficient handling of complex transactions. Clients especially value the team’s clear communication, quick responses, professionalism, approachability, patience and supportive manner. Many say the service reduces stress, keeps matters moving smoothly and inspires confidence throughout the process.

Quick responses
Clear communication
Professional service
Kept updated
Helpful staff
Knowledgeable advice
Approachable team
Efficient handling
Supportive guidance
Stress free

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Outstanding Professionalism and Results

I highly recommend Gilson Gray for their exceptional legal services. I engaged their help regarding a bankruptcy matter to recover an outstanding loan, and thanks to their expertise, the loan was retrieved in full. Throughout the entire process, Scott Runciman was incredibly prompt in his actions, highly responsive, and provided sound, strategic advice. Navigating these situations can be highly stressful, but his guidance and reassuring approach made all the difference. We are incredibly grateful for his help and highly appreciate the dedication he showed to our case. If you are looking for a reliable, efficient, and highly skilled solicitor, look no further.

A representative from Gilson Gray Llp responded to this review

Thank you for taking the time to share such wonderful feedback and for your recommendation. We're delighted to hear that you had such a positive experience with Gilson Gray and that we were able to achieve a successful outcome for you. Your kind words about Scott and the service you received mean a great deal to us. Thank you for placing your trust in our team! Best wishes, Gilson Gray

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Jane

ZERO COMPASSION !!!

I paid a couple of expensive bills to GILSON GRAY solc and decided to start a monthly payment plan ! I became critically ill and called them to ask could I pay most of the monthly account and the remainder the following week , they flatly refused !! I was then rushed to hospital unresponsive and had an emergency life saving opration I was unable to walk and spent two months in hospital I advised them of my circumstances but they started court proceedings against me causing further distress and expense while I was trying to recover !! They have shown zero compassion I dont agree with their client care and suppor policy it is non existent all they care about is getting their highly questionable and hugely expensive accounts paid !! Be prepared to expect that !!!

2
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Anonymous

Verified
Company & Commercial

high quality work

David Gray at the firm has been excellent. His advise was clear; assured; knowledgeable; and easy to understand. Phone calls and emails were both friendly and professional. David took on board straight away my questions and knew exactly what was at issue. It was also easy to get in touch with David. He was available to help and quick to respond. All paper work and admin matters were dealt with quickly and efficiently. The billing structure at Gilson Gray was also transparent and reasonable. With Assistance from Gilson Gray we were able to tackle the matter I needed help with and brought it to a successful resolution.

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. David will receive a copy of the feedback, and get the recognition he deserves, thanks again! 

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Peter Crooks, Lanarkshire Accident Law

Verified
Company & Commercial

Debt Recovery Instruction

I am a lawyer who specialises in personal injury litigation. I instructed Gilson Gray to recover a significant sum of damages, together with expenses, which had been granted for a client by court decree against an uninsured defender. The defender was avoiding any attempt to make payment personally. The matter was dealt with by David Alexander and David Gray. The service provided by both was impeccable : fast, efficient and and courteous. A pro-active and vigorous approach to recover the sums due. Very professional. I was delighted, as was my client, that all sums due by way of damages and expenses were recovered within a very short timeframe. I would highly recommend Gilson Gray in respect of any debt recovery related matter.

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. David Alexander and David Gray will both receive a copy of the feedback, and get the recognition they deserve, thanks again! 

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Laura

Company & Commercial

Over £10k paid within 4 days!

I instructed David Alexander and David Gray to recover a debt due under an English Judgment on 03/12/2024. We agreed that, given the debt of over £10k and how slow the English Courts can be to provide a Certificate of Money Provisions, that an insolvency demand letter be issued by the Sheriff, based on the Judgment Order. This was issued to the Sheriff and served on 04/12/2024/05/12/2024, and resulted in a very quick turnaround for my client, as payment was then received in full on 09/12/2024. Great result on a debt that is long overdue!

A representative from Gilson Gray Llp responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Latto Maintenance

Latto

Exceptional service from Gilson Gray Glasgow. Meg Jeynes was clinical and composed at a contested hearing; Iain Grant's guidance was steady and strategic throughout. A first-rate, thoroughly professional team. Highly recommended.

Thank you for taking the time to share such thoughtful feedback and for your recommendation. We’re delighted to hear that you felt well supported by Meg and Iain, and that their professional approach and guidance gave you confidence throughout your matter. Thank you for placing your trust in Gilson Gray. Best wishes, Gilson Gray

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Angela Brown

Angela

My daughter keeps getting told they have a new IT system which is causing issues . Shes in danger of losing the house she want to buy because of this x Getting nowhere with the company

Thank you for your feedback. We apologise for any frustration or inconvenience you have experienced. Your comments have been passed on to the team for review, and we are committed to improving our services. If you would like to discuss your concerns further, please do not hesitate to contact us. Best, Gilson Gray LLP

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Paul Griffiths

Paul

If I could give less than one star I would,my buyer is going to be homeless as he made the mistake of using this company,they ignore emails didn't do their job and queried something in November which should have been dealt with in August, I will have to put the house back on the market depriving a family of their new home due to only what can be called complete incompetence, I suggest that this company tries to remember that it's people's lives and not just a job, they should hang their heads in shame and cease trading as they do not provide the service they advertise

1
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oliver

oliver

Do not listen to any of these 5 star reviews. I am a developer over 15 years in the game. My buyers, unfortunately went with this firm and as a result they have missed 2 completion dates, do not respond to my solicitors as to the reasons why and are completely and utterly incompetent at their jobs. I shall be reporting to the governing board to request an enquiry investigation to get these clowns struck off as solicitors. DO NOT INSTRUCT THIS FIRM.

A representative from Gilson Gray Llp responded to this review

We note that you are not a client of Gilson Gray and we have not provided you with any services. We recommend that you speak with your own solicitor, agent or representative to share your concerns.

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Gideon

Gideon

Utterly usless. Our solicitor cant make contact. Our Buyers cant make contact and our estate agent cant get through. Contracts have been exchanged but no contact since. After being pased to a voicemail box numberous times I managed to make contact only to be told they cant speak to me. My solicitor since tried again and had no success. Update. Oct 15th Our Solicitor still can't get information out of Gilson Gray. Now forwarding onto ombudsman.

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Reviews

4.4 /5 5426 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Clients praise the firm for strong expertise in residential conveyancing, house sales and purchases, new builds, remortgages, wills and estate matters, with some also noting support with lettings and property marketing. Reviews highlight a thorough understanding of the legal process, practical guidance and efficient handling of complex transactions. Clients especially value the team’s clear communication, quick responses, professionalism, approachability, patience and supportive manner. Many say the service reduces stress, keeps matters moving smoothly and inspires confidence throughout the process.

Quick responses
Clear communication
Professional service
Kept updated
Helpful staff
Knowledgeable advice
Approachable team
Efficient handling
Supportive guidance
Stress free

ReviewSolicitors Review List

Profile image of William Anderson

William Anderson

Verified

review for: Douglas, Alan and Gilson Gray

Excellent experience, clear communication and timely. Always straight to the point in plain English.

A representative from Gilson Gray Llp responded to this review

Thank you, William, for your kind feedback. We're delighted to hear that you had such a positive experience with Douglas, Alan and the wider Gilson Gray team. It's great to know that you felt informed and confident throughout. We really appreciate you taking the time to share your experience and for choosing Gilson Gray! Best wishes, Gilson Gray

0
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Anonymous

Verified
Housing & Property

East Dunbartonshire House Purchase

Shauna and Douglas were both incredibly helpful in offering advice and punctual in placing offers. We'd definitely recommend their services.

A representative from Gilson Gray Llp responded to this review

Thank you for your lovely feedback and recommendation. We're delighted to hear that you had such a positive experience with Shauna and Douglas. It's wonderful to know that you felt well supported throughout your property purchase. Thank you for choosing Gilson Gray, and we wish you every happiness in your new home! Best wishes, Gilson Gray

0
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James Thomas Sharrocks

Verified
Housing & Property

House sale

Smooth experience selling my property would use again

A representative from Gilson Gray Llp responded to this review

Thank you, James, for your kind feedback. We're so pleased to hear that your property sale went smoothly and that you had a positive experience with our team. We really appreciate your trust in Gilson Gray and would be delighted to assist you again in the future! Best wishes, Gilson Gray

0
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Jason and Yannick

Verified
Housing & Property

Helpful and friendly!

Thanks to Douglas for guiding us through buying our first home. He was very helpful and patient with all our questions.

A representative from Gilson Gray Llp responded to this review

Thank you, Jason and Yannick, for your lovely feedback. We're so pleased to hear that Douglas helped make your first home-buying experience a positive one. It's wonderful to know that you felt comfortable and supported throughout. Congratulations on your first home, and thank you both for choosing Gilson Gray! Best wishes, Gilson Gray

0
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Mr & Mrs Ilesanmi

Verified
Housing & Property

Solicitor Barbara Kucharska

I would like to express my sincere gratitude for the excellent service I received. My solicitor was professional, supportive, approachable, and very helpful throughout the entire process. She explained everything clearly, kept me informed, and handled everything with great care and attention. I truly appreciate all her hard work, dedication, and commitment. She made the whole experience much easier and gave me confidence and peace of mind. I couldn’t have asked for a better service, and I would highly recommend her to anyone looking for a reliable, professional, and caring solicitor. Thank you so much for all your help and support. It is truly appreciated

A representative from Gilson Gray Llp responded to this review

Thank you both for taking the time to share such wonderful feedback and for your recommendation. We're delighted to hear that you had such a positive experience with Gilson Gray. It's especially lovely to know that Barbara's dedication and support made such a difference, and that you felt reassured and well looked after throughout. We truly appreciate your kind words and for placing your trust in our team! Best wishes, Gilson Gray

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Other Reviews

Profile image of Sharon Grace

Sharon Grace

Sharon

Very quick and professional service from start to finish. Kept fully up to date with the online portal for both the sale and purchase of my house

A representative from Gilson Gray Llp responded to this review

Thank you, Sharon, for your lovely feedback. We're delighted to hear that you had such a positive experience with Gilson Gray and that our team and online portal helped make your move a smooth one. We really appreciate you choosing us and wish you every happiness in your new home! Best wishes, Gilson Gray

0
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A B

A client

Olivia Manu has been very efficient throughout the whole process. Excellent communication and organisation. Well done and keep up the good work, Olivia. All the very best for the future!

Thank you for taking the time to share such lovely feedback. We're delighted to hear that Olivia provided such a positive experience. It's wonderful to know that her dedication and professionalism made a real difference throughout the process. We really appreciate your kind words and for choosing Gilson Gray! Best wishes, Gilson Gray

0
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Barbara Wood

Barbara

My experience was that everyone at Gilson Gray worked extremely hard in difficult circumstances to get our house sale and purchase of our new property over the line

Thank you, Barbara, for taking the time to share your lovely feedback. We're so pleased to hear that our team made a positive difference during what sounds like a challenging move. Your recognition of their hard work and dedication means a great deal to us. Thank you for placing your trust in Gilson Gray, and we wish you every happiness in your new home! Best wishes, Gilson Gray

0
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Pauline Lagarde

Pauline

Monika and Aimen have been very efficient and lovely. Very good professionalism and team work!! Thanks!

A representative from Gilson Gray Llp responded to this review

Thank you, Pauline, for your lovely feedback. We're delighted to hear that Monika and Aimen provided such a positive experience. It's wonderful to know that their professionalism and teamwork made a great impression. Thank you for choosing Gilson Gray. We really appreciate your kind words! Best wishes, Gilson Gray

0
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Geeta Chohan

Geeta

Decided to delay Exchange date as they were busy and did not ask anyone while the whole chain was being help up. Awful company.

0
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