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Ison Harrison Limited

4.3 | 32 Reviews 32 Reviews | Dispute Resolution
3,818 Total Company Reviews info icon Dispute Resolution | info icon 3,818 Total Company Reviews Dispute Resolution | info icon 3,818 Total Company Reviews

6a Albert Street, Harrogate, North Yorkshire, HG1 1JG

Accepting new clients

6a Albert Street, Harrogate, North Yorkshire, HG1 1JG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 832175

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Ison Harrison Limited Review Scores & Client Satisfaction Overview

4.3
Excellent
84%
Value for
Money
81%
Success
Rate
81%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.4/5
Approachability 4.3/5
Documentation Accuracy 4.2/5
Legal Knowledge 4.3/5
Value for money 4.2/5

Accreditations

Ison Harrison Limited are accredited by

Family Law Advanced accreditation awarded to Ison Harrison Limited
Immigration Law Advanced accreditation awarded to Ison Harrison Limited
Criminal Litigation accreditation awarded to Ison Harrison Limited

Description

We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ison Harrison Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Ison Harrison Limited are accredited by

Family Law Advanced accreditation awarded to Ison Harrison Limited
Immigration Law Advanced accreditation awarded to Ison Harrison Limited
Criminal Litigation accreditation awarded to Ison Harrison Limited

Description

We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ison Harrison Limited

Contact & Locations - Ison Harrison Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

6a Albert Street, Harrogate, North Yorkshire, HG1 1JG

Reviews

4.3 /5 32 Reviews
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Clients say

What clients say about Ison Harrison Limited

Clients praise the firm for conveyancing, wills, probate, employment settlements, clinical negligence, immigration and power of attorney work, highlighting legal knowledge, efficiency and successful, timely outcomes. Reviewers value clear, proactive communication, responsiveness and regular updates, plus practical guidance that makes complex matters easy to understand. Staff are described as professional, compassionate and supportive, offering patience, empathy and flexibility (including home visits). Many note competitive pricing, strong attention to detail and a stress‑reducing, client‑focused approach that leaves clients confident and likely to recommend the firm.

Excellent communication
Responsive team
Professional service
Friendly staff
Efficient process
Knowledgeable solicitors
Supportive service
Stress‑free experience
Clear explanations
Proactive updates

ReviewSolicitors Review List

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Malek

Lost in the bushes with professionals

This is a lengthy review, but I encourage anyone considering spending a significant amount of money on legal representation to read it carefully. My name is Dr. Malek Mohsen. I am sharing my personal experience with Jonathan Robson, Amardeep Dhillon, Ervin Shakaj, and Ison Harrison. If anyone would like to discuss my experience before instructing any of these individuals or this firm, I would be happy to provide further information.here is my mobile 0789 4252 909 My case began after a recommendation from my solicitor, who referred me to Ison Harrison, specifically Mr. Jonathan Robson. During our initial discussions, he appeared to understand the matter well and advised that, even in the event of losing, my costs would likely not exceed £16,000. I was also informed that I had a strong case supported by witnesses and documentary evidence. I was told that the matter could take some time to reach court, but I was not prepared for the process to continue for several years while legal costs continued to increase. During the course of the case, communication was often inconsistent, and there were extended periods when I received little or no update regarding progress. At one stage, I was referred to counsel, Mr. Amardeep Dhillon, to assess the merits of the case. Unfortunately, my experience of this consultation was disappointing. Despite being charged approximately £2,000 for a one-hour conference, I felt that important aspects of the case had not been fully understood, and several key facts appeared to be misunderstood. As the case progressed, I identified what I believed were errors in documents prepared for court, including issues relating to wording, figures, and dates. When these concerns were raised, I was advised that further meetings with counsel would be required to amend the documents, resulting in additional costs. I found this particularly frustrating as I believed these issues should have been identified and corrected before the documents were provided to me. Another difficulty was the timing of communications. Important documents, often lengthy and complex, were frequently sent late on Fridays with requests for urgent review and response by Monday. Given the volume and complexity of the material, I found it challenging to provide meaningful feedback within such short timeframes. Subsequently, I was referred to Mr. Ervin Shakaj. My expectation was that this would improve the handling of the case and potentially reduce costs. However, I felt that he did not fully appreciate the strengths of the claim and appeared focused on encouraging settlement rather than pursuing the matter through litigation. Throughout the case, I was frequently encouraged to compromise or abandon the claim, despite my belief that there remained reasonable prospects of success. Communication under Mr. Shakaj's management also presented difficulties. Documents that had previously been provided appeared to be requested again, requiring me to resubmit substantial amounts of information. In addition, I often received emails requiring urgent responses while travelling abroad, making it difficult to manage the case effectively. The most disappointing aspect of the matter was the outcome of settlement negotiations. We initially sought approximately £5,000 from the opposing party, yet ultimately reached a settlement requiring me to pay £35,000, despite the case never proceeding to trial. The opposing party's initial position was reportedly between £42,000 and £48,000, eventually settling at £35,000. Given the substantial legal fees I had already incurred, I found this outcome extremely difficult to accept. Over the course of the matter, I paid approximately £20,000 in legal fees, only to be repeatedly advised to settle and abandon the claim. At no stage did I feel confident that my legal team believed in the merits of the case or intended to pursue it vigorously through the court process. I continue to believe that my case had merit and that the UK court system provides a fair opportunity for disputes to be resolved. My dissatisfaction relates not to the legal system itself, but to my experience with the professionals involved in my representation. This review reflects my personal experience and opinions. Others may have different experiences. However, based on the significant financial and emotional investment involved, I believe potential clients should carefully consider their options and conduct thorough research before making a decision. Thank you for taking the time to read my review.

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T G

Supportive & proffesional

Simon assisted us with a claim, throughout the procedure he kept us informed and offered valuable advice throughout the process. Simon helped us to draw the case to a successful end and offered professional advice all along the way. TG

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Rosemarie Anne Little-Fleming

Verified

A Moving Experience

Lauren guided me through what was a very difficult process. The problems arose when we experienced difficulties with the Just companies solicitors Enact. I have since made a formal complaint about their behaviour. My complaint was upheld and I was awarded compensation. Lauren put every effort into securing my sale etc. I had meant to write to her personally but I have been very distracted with a number of issues. I have only just discovered your Review Request. I do apologize for the delay in replying and hope you are able to pass this onto her. Many many thanks

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Gemma

Amazing solicitor

Great solicitor.. took my case with a low chance of winning. But won it! Wish him all the happiness for the future

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Ago

Great support from Kalpesh

It was fantastic to have Kalpesh on my side throughout the case. He understood my points straight away and explained how best to proceed from a legal point of view. The settlement we achieved helped bring a closure to a challenging situation.

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Other Reviews

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Anon

Anon

Sadly, quite lazy and refused to work with my insurer instead tried to gaslight me and demanded £1500 pounds up front with no guarantee of service, this undermined and interrupted my settlement where I was attacked by a major national company and defrauded, just decided to move the goalpost around on whether that amount was fees for court appearance or just to give advice which they had offered already as part of a free clinic.

1
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J

A client

Our experience with Ison Harrison has been extremely stressful and disappointing. We were assigned a solicitor who, in our case, provided information that turned out to be inaccurate on several occasions. As a result, we incurred unexpected additional costs of approximately £6,500 during our house purchase. Following this, our case was passed to another solicitor. After completion and moving into the property, we were contacted two weeks later and informed that there had been a calculation error and we now owed a further £1,083. We challenged this, as the mistake was not ours. The complaint was escalated to a manager, who advised us to contact the Ombudsman, which we have done and are currently awaiting a response. While waiting for the Ombudsman’s outcome, we then received an email stating that if we did not pay half of the amount within 7 days, the matter would be passed to an external agency, which could affect our credit rating. We have attempted to contact Ison Harrison multiple times by phone and email following that message, but we have not received a response. This entire situation has caused significant stress after what should have been a positive milestone. Based on our experience, I would strongly recommend ensuring that all costs are clarified in writing and that you request clear confirmations at every stage. We are hopeful the Ombudsman will help resolve this fairly.

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Stephanie

Stephanie

I wouldn't use this company if it was the last company on earth, communication was shocking left weeks without returning our calls, rude, totally unprofessional even to the point of our solicitor sighing documents on our behalf which was never agreed. Also Loved to send a big bill every few weeks for work that had not been done. Dragged our case out longer than it should have ever gone on for 18 months later we swapped to a different solicitors and our case was done in no time

1
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Kieran

Kieran

I would highly recommend this solicitors, they are professional, hard working,committed & truthful to their clients case. I have had a case with these for a number of years and I am extremely impressed with how they have handled it. It was complicated and tireless, however they have dealt with this and are firm with the defendants. I would particularly like to thank Helen and her team for the effort they have put into the long process of dealing with my case.They have kept me updated on developments as well as kept in touch to see how I am & how I’m coping. I could not recommend them enough. Once again thank you Helen & your team. From Mrs S

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nicola

nicola

Communication was excellent throughout the process, I was kept informed at every point through the settlement process, Kishwar Hanif answered all questions promptly and clearly. Ison Harrison managed a very stressful experience with complete professionalism

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Reviews

4.7 /5 3818 Reviews
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Clients say

What clients say about Ison Harrison Limited

Clients praise the firm for conveyancing, wills, probate, employment settlements, clinical negligence, immigration and power of attorney work, highlighting legal knowledge, efficiency and successful, timely outcomes. Reviewers value clear, proactive communication, responsiveness and regular updates, plus practical guidance that makes complex matters easy to understand. Staff are described as professional, compassionate and supportive, offering patience, empathy and flexibility (including home visits). Many note competitive pricing, strong attention to detail and a stress‑reducing, client‑focused approach that leaves clients confident and likely to recommend the firm.

Excellent communication
Responsive team
Professional service
Friendly staff
Efficient process
Knowledgeable solicitors
Supportive service
Stress‑free experience
Clear explanations
Proactive updates

ReviewSolicitors Review List

Profile image of Simon Walker

Simon Walker

Employment

Employment Settlement Agreement

I consulted Ison Harrison Solicitors with regard to my employment settlement. I requested this be turned around very quickly to allow all parties to move on. I was delighted with the service, after 3 working days all parties had signed the agreement. I was delighted with the support from all staff members involved and the legal explanation explanation of the terms and conditions of my settlement. truly exceptional. I would recommend Ison Harrison without hesitation.

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Gillian Greenlee

Shumi

Professional, friendly and prompt responses. It was a pleasure working with Shumi and the Team at Ison Harrison. A really positive experience from my first call to the Pontefract Office to dealing with Sumi in Leeds. I will certainly be using them going forward.

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anonymous

Review for Shumi

I had a fantastic experience with Shumi. They were knowledgeable and guided me through every step of the process with clear, understandable advice. Communication was always prompt and professional, and I felt truly supported.

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Thomas Dudley

Verified

Seamless experience

From start to finish everything was made easy to understand, either done on line or post.

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Peter Hepworth

Bingley office

Excellent service really friendly couldn't do enough for us would recommend them to anybody

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Other Reviews

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Melissa Blackwood

Melissa

Many thanks to Jordan and the team at Ison Harrison for making the buyout process as smooth as possible. Jordan was pro-active with communication, ensuring that I was kept informed at all stages of the process. I have already recommended Ison Harrison to a friend looking for a conveyancing solicitor. Fantastic service from start to finish

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Hamish Patel

Hamish

A huge thank you to Ison Harrison for handling my recent property sale. They were professional, efficient, and incredibly responsive throughout the entire process. Communication was very good—I never had to chase them for an update, and they kept the transaction moving smoothly to a successful completion. A fantastic, stress-free service at a very competitive price. Highly recommended!

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shahnawaz Ali

shahnawaz

I had a great experience with David Harrison throughout the purchase of my first home. The process took almost a year due to a few deals falling through, but David was always efficient, professional, and quick to respond. He kept everything moving smoothly, answered all my questions promptly, and made the legal process as stress-free as possible. I really appreciated his support and would highly recommend David to anyone looking for a reliable and responsive solicitor.

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Hayley Gibson

Hayley

We had been meaning to arrange our wills for a long time and kept putting it off thinking it would be a complicated process. The team at Ison Harrison (Bingley) were amazing and made everything so easy for us. The communication was excellent. Lucy kept in regular contact and was great when I had to rearrange an appointment due to being hospitalised for a short time. They offered a home visit which made it much more convenient for me during recovery. Sarah was very knowledgeable and provided us with a variety of options in order for us to ensure we will be fully protected. We highly recommend both her and the company. Both Sarah and Lucy made us feel at ease and in safe hands.

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Katie Holmes

Katie

Our experience was positive! We particularly appreciated Jordan’s communication towards the end of the process. He kept us up to date, actioned things quickly, responded to us straight away and would call us to explain the steps (which we really appreciated as first time buyers)

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