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Banner Jones Solicitors

4.8 | 105 Reviews 105 Reviews | Conduct of Employment Agencies and Employment Businesses Regulations
1,374 Total Company Reviews info icon Conduct of Employment Agencies and Employment Businesses Regulations | info icon 1,374 Total Company Reviews Conduct of Employment Agencies and Employment Businesses Regulations | info icon 1,374 Total Company Reviews

Corner House, Union Street, Mansfield, Nottinghamshire, NG18 1RP

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Corner House, Union Street, Mansfield, Nottinghamshire, NG18 1RP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 599565

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Banner Jones Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Banner Jones Solicitors are accredited by

Children Law accreditation awarded to Banner Jones Solicitors
Personal Injury accreditation awarded to Banner Jones Solicitors
Family Law accreditation awarded to Banner Jones Solicitors

Description

Banner Jones Solicitors is an award winning law firm with offices in Chesterfield, Sheffield, Dronfield and Mansfield. We have specialist departments offering quality advice across the full spectrum of legal services, including personal matters such as Divorce, Wills and Probate, Residential Property and Dispute Resolution through to business advice on Company Formation, Commercial Property, Company Finance, Partnership Agreements, Debt Recovery and Employment issues. We also have a Notary Public in our team. We are confident that we can provide specialist legal advice to suit your needs and we want to be your first choice legal adviser.

Rankings by area of expertise

The rankings below show the areas of expertise that Banner Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Banner Jones Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Banner Jones Solicitors are accredited by

Children Law accreditation awarded to Banner Jones Solicitors
Personal Injury accreditation awarded to Banner Jones Solicitors
Family Law accreditation awarded to Banner Jones Solicitors

Description

Banner Jones Solicitors is an award winning law firm with offices in Chesterfield, Sheffield, Dronfield and Mansfield. We have specialist departments offering quality advice across the full spectrum of legal services, including personal matters such as Divorce, Wills and Probate, Residential Property and Dispute Resolution through to business advice on Company Formation, Commercial Property, Company Finance, Partnership Agreements, Debt Recovery and Employment issues. We also have a Notary Public in our team. We are confident that we can provide specialist legal advice to suit your needs and we want to be your first choice legal adviser.

Rankings by area of expertise

The rankings below show the areas of expertise that Banner Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Banner Jones Solicitors

Contact & Locations - Banner Jones Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Corner House, Union Street, Mansfield, Nottinghamshire, NG18 1RP

Reviews

4.8 /5 105 Reviews
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Rating

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Clients say

What clients say about Banner Jones Solicitors

The firm specialises in conveyancing, probate, wills, equity transfers and commercial/property matters, with noted expertise in fast Help to Buy and tight-deadline transactions. Clients praise clear, timely communication, efficiency, proactivity and strong technical knowledge. Highly valued soft skills include empathy, approachability, patience, tenacity and responsiveness; teams are described as supportive, professional and reassuring, making stressful processes much easier. Clients also value good value and practical problem‑solving, with multiple reports of staff going above and beyond to achieve successful outcomes.

Excellent communication
Professional service
Quick turnaround
Helpful staff
Knowledgeable team
Stress‑free process
Good value
Proactive approach
Friendly manner
Highly recommended

ReviewSolicitors Review List

Profile image of Anne L.

Anne L.

Verified
Employment

Redundancy settlement

Excellent service and advice provided by Katie Ash & team when helping me with a settlement agreement associated with a redundancy. Pragmatic and professional. I felt in safe hands. Would use again. Thank-you Katie & team!

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Thank you for taking the time to leave us a review. We are pleased you liked our service.

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Anonymous

Verified
Employment

Settlement contract agreement

Very good service, quick and efficient. I submitted a whole raft of emails and throughout nothing was too much trouble. Katie Ash was professional and approachable and very quick in updating and getting this submitted to my employer so we could close it off.

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A representative from Banner Jones Solicitors responded to this review

Thank you for taking the time to leave us a review, we are glad to hear that you had a good experience with us - we hope to work with you again in the future.

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Safeguard

Verified
Commercial Law

Multi faceted Legal Support

As a business we have sought legal help and support across many issues; from development and NDAs, to financial disputes, and leasing. Banner Jones have never let us down and are always on hand to advise and protect our interests as we navigate our industry. 10/10

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A representative from Banner Jones Solicitors responded to this review

We’re very pleased to hear that you were happy with the service you received and appreciate you sharing your experience with us.

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Margaret & Keith

Verified
Wills, Trusts & Probate

Good experience

Our initial response was affected by the dark, dingy room where the first interview took place. However, as we talked to Emily, it became clear that we were in good hands. She inspired confidence with her knowledge and friendly yet professional approach. She made useful suggestions to deal with our particular situations which were not entirely straightforward and explained the implications of our decisions. We understand that she is in her final year at university and we think that she would be an asset to any firm of solicitors. I can say this with confidence since I educated and trained many students during my academic career.

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Thank you for taking the time to review our services. We are very pleased that you have had a good experience.

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Anonymous

Verified
Family Law

Left penniless

Despite knowing my available resources they continued to work, producing no results, even after I told them to stop. The complaint was poorly and slowly handled. I would have been better to simply have donated my money to charity and do the work myself rather than allow the firm to simply burn through my money for no results. I'm now left in debt and with none of the issues resolved.

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A representative from Banner Jones Solicitors responded to this review

Thank you for sharing your feedback. We are very sorry to hear you feel disappointed with the outcome of your matter. Due to the personal and sensitive nature of your case, we are unable to comment further on this platform. Please contact us directly so we can discuss this further.

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Other Reviews

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Jake Hill

Employment

Jake

I can't recommend Katie at Banner Jones enough. She provided excellent advice, and was professional and supportive throughout. She turned everything around quickly and made sure I was fully protected

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Thank you for taking the time to leave us a review. We are pleased that you have had a good experience and we hope to work with you again in the future.

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julie

julie

Moving house is renown to be stressful. Banner Jones removed this part of the stress. They were very helpful, and gave excellent guidance throughout the whole process. The best part, was that the team at Banner Jones were always accessible, either by phone or email. All in all, a very good experience

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Dora

Employment

Dora

Katie Ash assisted me, she was polite, friendly, easy to speak to and explained everything so well which reassured me of the advice being given. I was given an appointment without delay which I really appreciated.

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Thank you for taking the time to leave such a lovely review. We truly appreciate it.

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Aysha

Employment

Aysha

Highly recommend Banner Jones. Katie was exceptionally helpful and made the whole process painless.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Lee

Lee

Fantastic beginning to end service from Holly Fellowes and her team. Have been a customer several times and will not use another solicitor now, they are a delight to work with. All emails I sent were responded to quickly, and no question I had was too silly or too much work to answer. An eye for detail and so easy to talk to. Highly recommended!

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Reviews

4.7 /5 1374 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Banner Jones Solicitors

The firm specialises in conveyancing, probate, wills, equity transfers and commercial/property matters, with noted expertise in fast Help to Buy and tight-deadline transactions. Clients praise clear, timely communication, efficiency, proactivity and strong technical knowledge. Highly valued soft skills include empathy, approachability, patience, tenacity and responsiveness; teams are described as supportive, professional and reassuring, making stressful processes much easier. Clients also value good value and practical problem‑solving, with multiple reports of staff going above and beyond to achieve successful outcomes.

Excellent communication
Professional service
Quick turnaround
Helpful staff
Knowledgeable team
Stress‑free process
Good value
Proactive approach
Friendly manner
Highly recommended

ReviewSolicitors Review List

Profile image of Victoria

Victoria

Verified
Housing & Property

Excellent Service

I bought my property through the Council Right To Buy scheme which was painful and subject to long delays. Holly's team were professional, supportive and very timely in their responses and were able to sort out all the issues. I would highly recommend them to anyone buying a home.

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A representative from Banner Jones Solicitors responded to this review

Thank you for taking the time to leave us a review. We look forward to working with you again in the future.

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Anne L.

Verified
Employment

Redundancy settlement

Excellent service and advice provided by Katie Ash & team when helping me with a settlement agreement associated with a redundancy. Pragmatic and professional. I felt in safe hands. Would use again. Thank-you Katie & team!

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this review

A representative from Banner Jones Solicitors responded to this review

Thank you for taking the time to leave us a review. We are pleased you liked our service.

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Dawn and Andrew Poole

Verified
Housing & Property

House sale

We have had an amazing experience using banner and jones very professional service Emilie was my first point of contact we wouldn't of know what to do without her help and advice throughout our process all to the end. We encourage anyone to use the solicitors the team are always there to help.

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Thank you for taking the time to leave us a review. We look forward to working with you again in the future.

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Steven Turner & Jayne Nash

Verified
Wills, Trusts & Probate

Great service

We went to see Aimee Gill with regards to making a will and a lasting power of attorney. It was convenient that we could attend the appointments at the local branch. The whole process from start to finish was less complicated than expected and Aimee clearly explained all the aspects in simple terms. Communication throughout the process was excellent with regular updates. We would highly recommend Aimee to deal with wills and LPA’s. Thank you again for an excellent service.

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Thank you for taking the time to leave us a review. We are pleased that you had a good experience with us.

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Anonymous

Verified

House sale

Abigail provided an excellent service throughout my sale. She was professional, responsive, and kept me informed every step of the way. I would happily recommend her to anyone looking for a reliable conveyancing solicitor.

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Other Reviews

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Joshua Hegarty

Housing & Property

Joshua

Solid service all the way through, for both the sale of property and completion on a new one. Friendly and helpful. Recommend.

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David Grubb

Housing & Property

David

Absolutely brilliant front start to finish...prices was just so cheap and the service was spot on..Samuel Robinson and the Property team was Absolutely top notch...I had them sort my Help to buy equity loan ...they had it wrapped up in weeks!!! Just had another qoute for my house purchase...and once again they smashed the prices..I cannot simply recommend this firm enough...Thank you so much for stress free handling...brilliant

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krysia zajac

Wills, Trusts & Probate

krysia

Very helpful - explained everything carefully and answered all my questions. No pressure but all done efficiently and in a friendly manner.

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Thank you for your review; we’re pleased we could assist you and support your matter.

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Kerry Hather

Housing & Property

Kerry

Banner jones is easily the best solicitors I have ever worked with. Especially Samuel Robinson, nothing has been too much trouble for him, even when I have rang with a million questions. From putting in the offer on a house to completion was only around 11 weeks and the process was so easy. If we got stuck on anything all we had to do was call and Samuel talked us through it until we understood. He was very respectful and kind that I had no worries telling him if I didn’t understand something, considering I have never done any of this before so was a complete novice, I think he got me through it pretty well !! So if you want a good value, hard working, honest and reliable conveyancing team, I would highly recommend giving Samuel a call. He will go above and beyond for you and get things done as quick as he can for you. Thanks again Samuel and your team it was a pleasure working with you guys.

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A representative from Banner Jones Solicitors responded to this review

We’re very pleased to hear that you were happy with the service you received and appreciate you sharing your experience with us.

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Victoria Wilburn-Cooper

Victoria

Engaged Banner Jones to do a simple deed transfer due to a breakup. Should have taken 6 weeks max. 8 MONTHS later, with lots of chasing and admittance of poor service, it was done. Am still waiting on a review as to why the service was so poor - specifically Josh Butler, and am still waiting for an apology for incompetence, unnecessary stress & anxiety. Have used many times in the past but NEVER again.

A representative from Banner Jones Solicitors responded to this review

We are sorry that you have not been happy with the service you have received. I believe we are in conversation with you about this, but if there is anything else we can assist you with in the meantime, please don't hesitate to contact us.

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