Pepperells Ltd

We would highly recommend Lisa for her excellent service throughout the sale and purchase of our house. It was a particularly tricky process with a number of challenges along the way, many of which were outside of Lisa’s control, but she handled everything with professionalism, expertise, and a calm approach. Lisa guided us through each stage of the process, keeping us informed and providing valuable advice whenever we needed it. Despite the difficulties involved, Lisa worked hard to help us successfully complete our sale and purchase, and we are extremely grateful for the support she provided. An excellent service from start to finish — thank you, Lisa.

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Lisa Peterson

Very responsive and helpful, made the whole process a lot less stressful.

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Paige Dale

Very good experience with selling my property and purchasing another. Malcolm was very busy but brought my negotiations/transactions together in a friendly and timely manner. Very happy, no issues at all. Answered all my queries and in good time, worked together very well. Thank you

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Malcolm Robinson

Both were professional, timely, personable and pleasant to speak to.

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Rebecca Cutts

Paige Dale

We recently used this firm for both the sale of our home and the purchase of our new one, and the service was excellent throughout. Communication was clear and professional, and any questions we had were answered promptly. We were never left waiting long for updates, which made what can often be a stressful process much easier. Everything was handled efficiently from start to finish, and we'd have no hesitation in recommending them to anyone looking for a reliable conveyancing solicitor.

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Parminder Othi

This company represented the seller of my new home. It was my fifth property purchase and also the worst experience I have had. A week before completion they just stopped communicating with my solicitor, the estate agent and the seller said they had been quiet with him too. I had an awful weekend not knowing if I was moving or whether I needed to cancel my removals because they weren't communicating. On the day before completion they were still being awkward and saying they weren't ready to exchange and my seller had to put his shoes on and go to their offices to sort out what it was that was holding up proceedings as he was wanting completion too. Finally they exchanged on the afternoon prior to completion and I was able to let my removal company know they were okay to come. From the perspective of both seller and buyer it was an appalling service. I'd not be happy if my solicitor treated my purchaser with such disrespect not to mention the way they treated him and kept him in the dark. Not the way a decent solicitors works, I'd avoid at all costs rather than let them loose with any kind of conveyancing work!

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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Parminder Othi

Malcolm Robinson

Amy Stewart

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

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Simon Davies

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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Leah Kelly

Excellent service throughout the sale of my property and very reasonably priced. Highly recommended and would use again. 👌

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Lisa Peterson