Pepperells Ltd logo

Pepperells Ltd

4.9 | 1019 Reviews 1,019 Reviews | Wills, Trusts & Probate
3,618 Total Company Reviews info icon Wills, Trusts & Probate | info icon 3,618 Total Company Reviews Wills, Trusts & Probate | info icon 3,618 Total Company Reviews

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

Accepting new clients

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007670

Visit website
Pepperells Ltd |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pepperells Ltd

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

Reviews

4.9 /5 1019 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and civil litigation with strong expertise in time-sensitive transactions (including auctions), tenancy/dispute resolution and consumer claims. Clients praise clear, jargon-free explanations and efficient case handling. Valued soft skills include responsiveness, patience, empathy, professionalism, proactive problem-solving, strong communication, approachability and reassurance, with staff described as friendly, supportive and trustworthy throughout often stressful matters.

Excellent communication
Very professional
Responsive and prompt
Clear explanations
Supportive and caring
Efficient service
Knowledgeable staff
Friendly approach
Proactive problem‑solving
Helpful administration

ReviewSolicitors Review List

Profile image of Barbara ScottEmmett

Barbara ScottEmmett

Verified
Wills, Trusts & Probate

Straighforward

Easy and straightforward procedure. Friendly and approachable.

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Sercombe

David Sercombe

Verified
Wills, Trusts & Probate

Professional

I dealt with Natalia, she was very professional from start to finish dealing with my Will. I would highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sue

Sue

Verified
Wills, Trusts & Probate

Will

Excellent service with helping write my free will, highly recommend

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Thamida and the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will

Was a smooth and compassionate service. Staff throughout were receptive and professional.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Denise Roberts and Stephen Roberts

Denise Roberts and Stephen Roberts

Verified
Wills, Trusts & Probate

Mirror Wills

You could not have been looked after with more care and respect. Time was taken to explain everything and the girls on the phone went out of their way to help us too.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Patrick and the team.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of chris ducker

chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

0
Collected on: Google collection source logo
Profile image of Phillip Minns

Phillip Minns

Phillip

They dealt with my Mum's probate. The day after she died, i phoned them to let them know, and was told they'd send an email immediately with instructions to proceed. They didn't, so I called again a few hours later and again was promised said email. A couple of hours later they phoned, asking to speak to my Mum. We paid for the full probate service upfront, several times during the process they sent invoices, for random amounts, with no explanation. Each time I had to call, for them to explain that the invoices were randomly by their system, and I should just ignore them. When the work was complete, I received an email saying they had some money left for us in credit - could I send a photo of my bank card before they made payment - even though they already have my bank details and sending a photo would leave me susceptible to fraud if their email was ever hacked. If I ever need a solicitor again, it will not be Pepperells.

0
Collected on: Google collection source logo
Profile image of Avril Knowles

Avril Knowles

Wills, Trusts & Probate

Avril

Efficient and friendly service

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
Collected on: Google collection source logo
Profile image of Paul

Paul

Wills, Trusts & Probate

Paul

Pepperells Solicitors were most helpful in creating my Will and made the whole process easy. Thank you

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value this feedback and will ensure it is passed onto the team. We are pleased to hear that you received a helpful service when making your will and would like to thank you for choosing Pepperells. We will be happy to assist you again in the future should you need us to do so.

0
Collected on: Google collection source logo
Profile image of Susan

Susan

Susan

i recently used pepperells to do my will.lucy was professional but extremely friendly.All the front desk ladies were cheerful and helpful phone calls were dealt with at once.i would defintely recommend pepperells to family and friends.

0
Collected on: Google collection source logo

Reviews

4.8 /5 3618 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and civil litigation with strong expertise in time-sensitive transactions (including auctions), tenancy/dispute resolution and consumer claims. Clients praise clear, jargon-free explanations and efficient case handling. Valued soft skills include responsiveness, patience, empathy, professionalism, proactive problem-solving, strong communication, approachability and reassurance, with staff described as friendly, supportive and trustworthy throughout often stressful matters.

Excellent communication
Very professional
Responsive and prompt
Clear explanations
Supportive and caring
Efficient service
Knowledgeable staff
Friendly approach
Proactive problem‑solving
Helpful administration

ReviewSolicitors Review List

Profile image of PJS

PJS

Verified
Consumer

Rubbish

Waste of money as I got the feeling the solicitor was sympathetic to the company I was in dispute with.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. If you would like to discuss this further please contact the Client Services Department.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Barbara ScottEmmett

Barbara ScottEmmett

Verified
Wills, Trusts & Probate

Straighforward

Easy and straightforward procedure. Friendly and approachable.

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Carol  Baldry

Carol Baldry

Verified
Consumer

Excellent solicitor

Rebecca Liney understood exactly what we needed and was very efficient in getting us the outcome we needed. Would use her again if ever we needed too. First class .

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Your positive comments are greatly appreciated and we are pleased we could assist you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Paige was incredible from start to finish

Paige was great throughout the whole process , regardless of how many time I asked the same thing I got a pleasant fast response. No legal Jargon just down to earth honest answers. She got my sale and purchase through in less than 4 months considering UK average for a straight purchase no chain is 4 months I cannot complain 100% would use her and the service again.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Sercombe

David Sercombe

Verified
Wills, Trusts & Probate

Professional

I dealt with Natalia, she was very professional from start to finish dealing with my Will. I would highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Clare Steele-King

Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

0
Collected on: Google collection source logo
Profile image of Melinda Priestley

Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
Collected on: Google collection source logo
Profile image of Michaela Page

Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

0
Collected on: Google collection source logo
Profile image of Gemma Skipworth

Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

0
Collected on: Google collection source logo
Profile image of chris ducker

chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear