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Ellisons

5.0 | 144 Reviews 144 Reviews | Family Law
1,656 Total Company Reviews info icon Family Law | info icon 1,656 Total Company Reviews Family Law | info icon 1,656 Total Company Reviews

Suite 1A Linden Square, 146 Kings Road, Bury St. Edmunds, Bury Saint Edmunds, Suffolk, IP33 3DJ

Accepting new clients

Suite 1A Linden Square, 146 Kings Road, Bury St. Edmunds, Bury Saint Edmunds, Suffolk, IP33 3DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 661820

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Ellisons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 1A Linden Square, 146 Kings Road, Bury St. Edmunds, Bury Saint Edmunds, Suffolk, IP33 3DJ

Reviews

5.0 /5 144 Reviews
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Clients say

What clients say about Ellisons

Clients praise the firm for expertise in conveyancing, family law, wills and powers of attorney, probate, immigration, employment, disputes and commercial matters. Reviews highlight strong results across house sales and purchases, divorce and financial settlement advice, visa and citizenship applications, and business documents. The firm is valued for clear explanations, practical guidance, responsiveness, efficiency and thoroughness. Clients also consistently note kindness, empathy, patience, professionalism, reassurance and strong communication, with staff often going above and beyond to make stressful matters feel straightforward and well managed.

Clear explanations
Prompt communication
Professional service
Expert advice
Supportive team
Efficient handling
Kind approach
Stress free process
Knowledgeable guidance
Highly responsive

ReviewSolicitors Review List

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anonymous

Family Law

Advice on financial matters

Francesca was very good. She gave me a good full hour of advice regarding financial matters related to my divorce. All information was very helpful as nd has help assist me to know what I need to know and do in the future.

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SW

Verified
Family Law

Initial Meeting

Anna was very helpful and informative. She gave me a great deal of information and was very clear about the next steps to take. I felt very supported and reassured during the meeting. I would definitely recommend Anna to anyone seeking similar advice.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Anna was able to provide clear and helpful advice, and that you felt supported and reassured throughout your meeting. We really appreciate your kind words and recommendation, and will be sure to pass your feedback on to Anna.

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Shaun wagstaff

Verified
Family Law

Shaun wagstaff

Samantha was very good in explaining how to progress with everything and has been very helpful going forward. I look forward to resolving my issues and hope the great service will continue

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're pleased to hear that Samantha has provided clear guidance and helpful support throughout your matter. We'll be sure to pass on your kind words to Samantha and look forward to continuing to assist you.

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Anonymous

Verified
Family Law

A fierce advocate for my child’s safety and voice

I can never thank Elizabeth enough for saving my family during the most difficult and traumatic time of my life. Navigating a high-conflict court process involving coercive control—while facing intense personal hardships alongside the litigation—was completely overwhelming. Elizabeth was more than just an exceptional legal expert; she was an absolute shield for us. She fiercely protected my child’s independent voice, stood firm against every manipulation, and secured the 'Lives With' order that finally gave my child their safety and peace back. She is sharp, deeply compassionate, and worth every single penny. If you need a solicitor who will truly fight for your child's future, she is the best there is.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to share such a heartfelt review. We understand how difficult and emotional family law matters can be, particularly when children are involved, so we're incredibly pleased to hear that Elizabeth's dedication, compassion and support made such a meaningful difference to you and your family. We'll be sure to pass on your kind words to Elizabeth. Thank you for placing your trust in Ellisons during such a challenging time.

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Anonymous

Verified
Family Law

Family law - Separation advice

Anna was a professional throughout the meeting whilst remaining kind and considerate at what is a very difficult time. I felt very confident in the advice I was given and would happily recommend her to others.

Solicitors tagged in
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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We understand that separation can be a difficult time, so we're pleased to hear that Anna's professional and compassionate approach helped you feel comfortable and confident in the advice you received. We'll be sure to pass on your kind words to her. Thank you for your recommendation and for choosing Ellisons!

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Other Reviews

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debs

Family Law

debs

The Solicitor looking after my Mum's affairs is really good. Everyone is very professional and welcoming. I would definitely recommend Ellison's. Thank you.

A representative from Ellisons Legal LLP responded to this review

Hi Debs, thank you for taking the time to leave a review, your feedback is greatly appreciated. Kind regards, Ellisons.

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Reviews

4.9 /5 1656 Reviews
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Star rating
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Rating

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Clients say

What clients say about Ellisons

Clients praise the firm for expertise in conveyancing, family law, wills and powers of attorney, probate, immigration, employment, disputes and commercial matters. Reviews highlight strong results across house sales and purchases, divorce and financial settlement advice, visa and citizenship applications, and business documents. The firm is valued for clear explanations, practical guidance, responsiveness, efficiency and thoroughness. Clients also consistently note kindness, empathy, patience, professionalism, reassurance and strong communication, with staff often going above and beyond to make stressful matters feel straightforward and well managed.

Clear explanations
Prompt communication
Professional service
Expert advice
Supportive team
Efficient handling
Kind approach
Stress free process
Knowledgeable guidance
Highly responsive

ReviewSolicitors Review List

Profile image of Richard Francis

Richard Francis

Verified
Housing & Property

Brilliant service from Emily Turner

Having had some not so good experiences recently with a legal firm it was so refreshing to have a wonderfully professional, pro-active and responsive servcie from Emily and I cant thank her enough. She managed the conveyancing throughout and removed so much stress from me and my sister. Thank you Emily!

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Krishna Srinivasan

Verified
Housing & Property

Brillaint

Emily was a great conveyancing solicitor for the purchase of our property. She was very communicative, responded in great detail, and helped find solutions. I’d happy recommend her and would definitely want to use her services again in the future.

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Sue

Verified
Wills, Trusts & Probate

Will renewal

Well structure meeting. All relevant information discussed. Advised in a formal but friendly manner. All avenues explored and explained. Received Wills within timescale advised. Would recommend and would definitely use again.

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anonymous

Verified
Wills, Trusts & Probate

Helpful & Knowledgeable

Lauren could not have been more helpful and knowledgeable. I would certainly recommend her to other clients.

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Ted

Verified
Housing & Property

House sale

Excellent service on house sale and a good price, would highly recommend.

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Other Reviews

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Paula Obrien

Housing & Property

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Marion and her team provided such excellent support throughout your sale and purchase, and helped put you at ease during what can be a stressful process. We'll be sure to pass on your kind words to Marion and the team. Thank you for your recommendation, and we wish you all the best in your new home!

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Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

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