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Hart Brown Solicitors

4.8 | 51 Reviews 51 Reviews | Commercial Property
1,237 Total Company Reviews info icon Commercial Property | info icon 1,237 Total Company Reviews Commercial Property | info icon 1,237 Total Company Reviews

2 Bank Buildings, 147 High Street, Cranleigh, Surrey, GU6 8BE

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2 Bank Buildings, 147 High Street, Cranleigh, Surrey, GU6 8BE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 660622

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Hart Brown Solicitors |

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Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 103 / 4,779
Wills, Trusts & Probate 66 / 3,802
Commercial Property 33 / 3,673
Employment 129 / 3,624
Family Law 230 / 4,225
Personal Injury 97 / 2,651
Dispute Resolution 70 / 1,811
Private Client Law 34 / 315
Company & Commercial 114 / 4,183
Clinical Negligence 62 / 1,247
Consumer 136 / 4,419
Insurance Law 23 / 660
Litigation 51 / 905
Commercial and Business Law 21 / 365
Contract Law 53 / 1,433
Inheritance Law 41 / 689
Land Law 51 / 1,330
Money & Tax 120 / 1,954
Business Law 37 / 477
Commercial Law 22 / 197
Corporate Law 46 / 849
Agriculture 107 / 826
Animal Law 30 / 117
Appeals Law 28 / 854
Charities 64 / 768
Child Law 93 / 1,652
Company Law 35 / 974
Construction 58 / 854
Copyright Law 16 / 523
Cosmetic Surgery Law 12 / 147
Court of Protection and Deputyship 44 / 581
Cybersecurity and Data Protection Law 21 / 894
Debt and Tax Law 45 / 789
Digital Law 10 / 296
Disability Law 30 / 603
Discrimination Law 21 / 502
Elder Law 27 / 323
Energy Law 19 / 359
Enforcement Law 31 / 575
Equality Law 48 / 1,098
Financial Crime Law 19 / 467
Franchise Law 4 / 122
Health and Medical Law 2 / 55
Health and Safety Law 26 / 577
Health and Welfare Law 12 / 185
IT & Intellectual Property 72 / 1,113
Immigration Law 36 / 1,167
Information Law 11 / 340
Injunctions Law 41 / 935
Intellectual Property Law 28 / 627
Mergers and Acquisitions Law 24 / 437
National Insurance Law 29 / 424
Nuisance Law 18 / 236
Occupational Health Law 31 / 430
Planning Law 31 / 587
Professional Negligence 75 / 1,297
Regulatory Law 15 / 262
Welfare & Benefits 63 / 1,053
National 213 / 11,377

Meet the team of Hart Brown Solicitors

Contact & Locations - Hart Brown Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

2 Bank Buildings, 147 High Street, Cranleigh, Surrey, GU6 8BE

Reviews

4.8 /5 51 Reviews
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Clients say

What clients say about Hart Brown Solicitors

Clients praise this firm for its strong expertise in wills, probate, LPAs, conveyancing, property sales and purchases, employment disputes, lease extensions, tenancy disputes and clinical negligence. Reviews highlight clear, practical legal advice, thorough handling of complex matters, and efficient progress from start to finish. Clients particularly value the team’s friendly, patient and approachable manner, together with excellent communication, responsiveness, empathy and reassurance during stressful situations. The firm is also commended for being professional, proactive and well organised, with many clients feeling fully informed and in safe hands throughout.

Clear explanations
Professional service
Friendly approach
Efficient handling
Prompt communication
Knowledgeable advice
Patient support
Excellent guidance
Helpful staff
Strong client care

ReviewSolicitors Review List

Profile image of Olivia

Olivia

Housing & Property

Professional Conveyancing in Woking Area

I'd like to thank Hart Brown in Woking. Fees were clearly set out at the start and I found Nitasha to be approachable, available and on top of everything. I was kept regularly updated about any unexpected delays along the way and in the end completed on the day planned. I would highly recommend conveyancing with Nitasha Thapar and her colleagues at Hart Brown in Woking.

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this review

A representative from Hart Brown Solicitors responded to this review

Nitasha will be so glad to see this, thank you for choosing Hart Brown and we look forward to assisting you again in the future if you ever need us.

1
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tt

Commercial Property

Really great service

Emma-Rose was very professional and proactive in all of our dealings. She was patient and understood of my lack of knowledge in the intricacies of land sale, ensuring I fully understood the terms and potential risks before signing. Communication was seamless, and was always available to provide clear, practical advice, with an eye for detail. The whole team at Hart Brown were excellent at dealing with my queries.

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A representative from Hart Brown Solicitors responded to this review

Thank you so much for this wonderful review. Emma-Rose will be so pleased to read this. We look forward to assisting you again in the future if you ever need us.

0
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christian

Housing & Property

Property Sales

Irene acted for me on two recent Sales and the support/guidance she provided was both invaluable and very much appreciated. Both Sales were 'tricky ...and yet Irene acted compassionately and very professionally. Highly recommended.

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A representative from Hart Brown Solicitors responded to this review

Thank you, we trust we can assist you again in the future if you ever need us.

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Craig

Housing & Property

Highly professional solicitor

She is very professional in her dealings with our sale and tricky purchase of our main homes.

Solicitors tagged in
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A representative from Hart Brown Solicitors responded to this review

Thank you, Irene will be so pleased to see this. We are delighted to read you were happy with how Irene and the team handled the conveyancing for you.

0
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babandeep

Using them for 4 years - Gone so downhill! do not understand the clien

Been using Hart brown for 4 years now. Most recently they have just been terriable. The customer satisfaction just isnt there. All they are now concerned about is bottom line rather than whats best for the client. Commercial team in particular. Slow at replying to emails, if they do reply its not what they were actualyl supposed to do. I have used them for property and business on a number of occassions, but never agin. If it was me stay away from Hart Brown, much better firms out there who actually care about the customer rather than thier pockets.

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this review

A representative from Hart Brown Solicitors responded to this review

This is very disappointing to read. It is a great shame that you have not raised a formal complaint with us following the complaints procedure we advise all clients of at the start of each matter. We would have liked the opportunity to discuss your concerns with you properly rather than being advised in an email that we would have some bad reviews coming our way, and then finding this. We refute everything you have said about our commitment to client satisfaction and doing what is best for our clients in all situations. We trust our 916 five star reviews to date on Review Solicitors will confirm this.

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Other Reviews

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Caroline Chandler

Commercial Property

Caroline

Melissa Walker has recently assisted with a Land Registry transfer, at all times she has kept me fully informed of the process, I would highly recommend Hart Brown

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this review

Thank you for taking the time to leave this kind review for Melissa in our Commercial Property department. We will send this to Melissa and the team now.

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MrDavidnicholls16

Commercial Property

MrDavidnicholls16

Excellent, clear efficient service on a lease extension. Very satisfied.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you, we are delighted to read that you are happy with the Commercial Property services you received. Thank you for taking the time to leave this positive review.

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John Clements

Commercial Property

John

Recent dealings with Hart Brown regarding a change from Leasehold to Freehold on our property were excellent and covered many aspects of the change that had not been considered before. Very good team to deal with.

Legal experts tagged in
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Thank you very much for this review, we are really grateful to see feedback like this.

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sue

Commercial Property

sue

I cannot recommend Lucy Lawrenson highly enough. She acted for our Property Company on several occasions on diverse cases which included a challenging Lease extension and a Deed of Easement for some extensive Gas works that were required to take place on our property. Lucy dealt with each case in a very professional, efficient, friendly and timely manner, providing clear and proactive communication at every stage.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for this fantastic review. We really appreciate the time and effort involved in reviewing our services. We will send your feedback to Lucy and the Commercial Property team now.

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Sarah

Commercial Property

Sarah

Hart Brown recently helped me with the sale of the freehold from a property in South London to the lessees. I was impressed with their professional but friendly approach and their fees were very reasonable. They guided me through the process and it all went smoothly. I would definitely recommend and would use again when dealing with any property transaction.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for this lovely review which we will pass on to the Commercial Property team now. They will be delighted to see it and very appreciative.

0
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Reviews

4.9 /5 1237 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hart Brown Solicitors

Clients praise this firm for its strong expertise in wills, probate, LPAs, conveyancing, property sales and purchases, employment disputes, lease extensions, tenancy disputes and clinical negligence. Reviews highlight clear, practical legal advice, thorough handling of complex matters, and efficient progress from start to finish. Clients particularly value the team’s friendly, patient and approachable manner, together with excellent communication, responsiveness, empathy and reassurance during stressful situations. The firm is also commended for being professional, proactive and well organised, with many clients feeling fully informed and in safe hands throughout.

Clear explanations
Professional service
Friendly approach
Efficient handling
Prompt communication
Knowledgeable advice
Patient support
Excellent guidance
Helpful staff
Strong client care

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Slow and slapdash service

After my father's death, Hart Brown Cranleigh acted as executor on behalf of my elderly mother. The will could not have been simpler as she was the sole beneficiary, all accounts and property were in joint names and there were no debts. It took almost two months before a single action was taken by anyone at Hart Brown, banks and insurance companies were not contacted in a timely manner. Emails and calls were not replied to, out of office auto-emails were incorrect, family and client were not kept informed of progress. Client service charter was not adhered to, documents contained factual inaccuracies and final bill was incorrect. I would never use this law firm again.

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this review

A representative from Hart Brown Solicitors responded to this review

This is a very concerning review to read. We are looking into this as a matter of priority.

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Andrew

Commercial and Business Law

Efficient and effective

James and his team provided a very effective solution to some nuanced work with efficiency and expertise. A great help to our firm.

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A representative from Hart Brown Solicitors responded to this review

Thank you, we have just forwarded to James and the Commercial & Corporate team now. We really appreciate the time taken to leave this review.

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anonymous

Employment

Employment Dispute

I can not thank Hart Brown and particularly Louisa Keville enough. During my employment dispute she took the time to listen and explain my options, providing support and candid advice during a very painful and stressful situation. She brought it to a positive conclusion quickly and as painlessly as possible. I would not hesitate to recommend Louisa Keville.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for your wonderful review. We have sent it to Louisa and Tricia today and they were so encouraged by it. We are glad that they could make such a difference at a very difficult time.

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Richard Allen

Dispute Resolution

Tenancy Dispute with new landlords

Simon's expert help and legal knowledge helped my company resolve a tenancy dispute with our new landlords to a satisfactory conclusion. Very professional and highly recommended.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you. Simon and the dispute resolution team were so glad to read this feedback. It is very much appreciated.

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Anonymous

Wills, Trusts & Probate

Replacement wills

Sunil Vasisht was very pleasant, knowledgeable and helpful in reviewing our wills. It is good to be able to get professional advice locally.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you, we will pass your kind comment on to Sunil and the Cranleigh team now.

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Other Reviews

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Nicola Davenport

Nicola

Slow and slapdash service on probate. Lack of attention to detail, poor customer service with repeated delayed response to inquiries. Failure to make progress was blamed on workload and staff shortages. Incorrect final bill. I would not trust this firm with any future legal affairs.

This is very concerning review to read. We are looking into this as a priority at our end.

0
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John Russell

Housing & Property

Residential Property/Conveyancing

Rosie and Angela were excellent to work with in the conveyancing of my mother’s property. The were efficient, “on the case” and helpful when I had questions. They always responded to emails quickly. Refreshing at this time! Thank you!

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A representative from Hart Brown Solicitors responded to this review

Thank you, we are delighted to read that you experienced a high level of service. We will ensure your kind feedback is passed on.

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Gary Coole

Wills, Trusts & Probate

Wills, Trusts and Probate

Alice Tranter was very good at leading both myself and Sue through the process of doing our wills and we would both like to say thank you. We wouldn’t hesitate to recommend you and heart brown.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for this lovely review and for choosing our firm. We have already passed this kind review on to Alice and the Head of Department. We appreciate the time you have taken to write it.

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Anonymous

Inheritance Law

Wills, Trusts and Probate

The treatment we received was excellent. Everything clearly explained.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you for this kind review for Alice at the Cobham office. We will ensure this is passed on.

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Alan Robertson

Wills, Trusts & Probate

Wills, Trusts and Probate

My wife and I received excellent service from Hart Brown. Alice Tranter was attentive and quick to understand all of the intentions and idiosyncrasies of our wills. She gave excellent advice on some complex issues and provided accurate and succinct statements of intent for us throughout. I am very pleased with the final will she has compiled for me.

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A representative from Hart Brown Solicitors responded to this review

This is great to read, thank you. We will pass on this lovely feedback now.

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