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Hart Brown Solicitors

4.8 | 56 Reviews 56 Reviews | Retail Premises
1,367 Total Company Reviews info icon Retail Premises | info icon 1,367 Total Company Reviews Retail Premises | info icon 1,367 Total Company Reviews

Resolution House, Riverview, Walnut Tree Close, Guildford, Surrey, GU1 4UX

Accepting new clients

Resolution House, Riverview, Walnut Tree Close, Guildford, Surrey, GU1 4UX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 658593

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Hart Brown Solicitors |

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Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
• Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
• Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 68 / 4,693
Wills, Trusts & Probate 53 / 3,713
Commercial Property 18 / 3,582
Employment 131 / 3,550
Family Law 226 / 4,157
Personal Injury 96 / 2,597
Dispute Resolution 52 / 1,793
Company & Commercial 81 / 4,053
Private Client Law 35 / 329
Clinical Negligence 55 / 1,221
Consumer 116 / 4,309
Insurance Law 17 / 642
Litigation 44 / 911
Commercial and Business Law 15 / 371
Contract Law 47 / 1,413
Inheritance Law 33 / 695
Commercial Law 16 / 207
Land Law 49 / 1,319
Money & Tax 93 / 1,908
Business Law 31 / 484
Corporate Law 46 / 842
Agriculture 96 / 815
Animal Law 29 / 115
Appeals Law 26 / 849
Charities 58 / 756
Child Law 90 / 1,643
Company Law 26 / 960
Construction 44 / 847
Copyright Law 14 / 512
Cosmetic Surgery Law 8 / 147
Court of Protection and Deputyship 40 / 583
Cybersecurity and Data Protection Law 17 / 872
Debt and Tax Law 40 / 775
Digital Law 8 / 294
Disability Law 21 / 600
Discrimination Law 16 / 495
Elder Law 21 / 325
Energy Law 15 / 352
Enforcement Law 27 / 565
Equality Law 40 / 1,075
Financial Crime Law 17 / 462
Franchise Law 3 / 120
Health and Medical Law 2 / 56
Health and Safety Law 18 / 571
Health and Welfare Law 12 / 185
IT & Intellectual Property 58 / 1,086
Immigration Law 41 / 1,171
Information Law 7 / 333
Injunctions Law 34 / 921
Intellectual Property Law 21 / 613
Mergers and Acquisitions Law 23 / 431
National Insurance Law 21 / 415
Nuisance Law 13 / 233
Occupational Health Law 26 / 422
Planning Law 24 / 577
Professional Negligence 53 / 1,281
Regulatory Law 11 / 262
Welfare & Benefits 49 / 1,034
National 176 / 11,165

Meet the team of Hart Brown Solicitors

Meet the team of Hart Brown Solicitors

Contact & Locations - Hart Brown Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Resolution House, Riverview, Walnut Tree Close, Guildford, Surrey, GU1 4UX

Reviews

4.8 /5 56 Reviews
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Clients say

What clients say about Hart Brown Solicitors

Clients consistently praise the firm for expertise in wills and LPAs, conveyancing and property transactions, probate, employment matters, commercial property and dispute resolution. Reviews highlight strong legal knowledge, meticulous attention to detail and the ability to handle complex or time-sensitive matters smoothly. Client-valued soft skills include clear explanations, prompt communication, professionalism, friendliness, patience, empathy and a proactive, reassuring approach. Staff are often described as approachable, efficient and supportive, helping clients feel well informed and in safe hands throughout.

Excellent service
Clear communication
Professional staff
Friendly approach
Prompt responses
Thorough advice
Efficient handling
Knowledgeable solicitors
Helpful support
Smooth process

ReviewSolicitors Review List

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Olivia

Housing & Property

Professional Conveyancing in Woking Area

I'd like to thank Hart Brown in Woking. Fees were clearly set out at the start and I found Nitasha to be approachable, available and on top of everything. I was kept regularly updated about any unexpected delays along the way and in the end completed on the day planned. I would highly recommend conveyancing with Nitasha Thapar and her colleagues at Hart Brown in Woking.

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A representative from Hart Brown Solicitors responded to this review

Nitasha will be so glad to see this, thank you for choosing Hart Brown and we look forward to assisting you again in the future if you ever need us.

1
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tt

Commercial Property

Really great service

Emma-Rose was very professional and proactive in all of our dealings. She was patient and understood of my lack of knowledge in the intricacies of land sale, ensuring I fully understood the terms and potential risks before signing. Communication was seamless, and was always available to provide clear, practical advice, with an eye for detail. The whole team at Hart Brown were excellent at dealing with my queries.

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A representative from Hart Brown Solicitors responded to this review

Thank you so much for this wonderful review. Emma-Rose will be so pleased to read this. We look forward to assisting you again in the future if you ever need us.

0
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christian

Housing & Property

Property Sales

Irene acted for me on two recent Sales and the support/guidance she provided was both invaluable and very much appreciated. Both Sales were 'tricky ...and yet Irene acted compassionately and very professionally. Highly recommended.

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A representative from Hart Brown Solicitors responded to this review

Thank you, we trust we can assist you again in the future if you ever need us.

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Craig

Housing & Property

Highly professional solicitor

She is very professional in her dealings with our sale and tricky purchase of our main homes.

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A representative from Hart Brown Solicitors responded to this review

Thank you, Irene will be so pleased to see this. We are delighted to read you were happy with how Irene and the team handled the conveyancing for you.

0
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babandeep

Using them for 4 years - Gone so downhill! do not understand the clien

Been using Hart brown for 4 years now. Most recently they have just been terriable. The customer satisfaction just isnt there. All they are now concerned about is bottom line rather than whats best for the client. Commercial team in particular. Slow at replying to emails, if they do reply its not what they were actualyl supposed to do. I have used them for property and business on a number of occassions, but never agin. If it was me stay away from Hart Brown, much better firms out there who actually care about the customer rather than thier pockets.

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this review

A representative from Hart Brown Solicitors responded to this review

This is very disappointing to read. It is a great shame that you have not raised a formal complaint with us following the complaints procedure we advise all clients of at the start of each matter. We would have liked the opportunity to discuss your concerns with you properly rather than being advised in an email that we would have some bad reviews coming our way, and then finding this. We refute everything you have said about our commitment to client satisfaction and doing what is best for our clients in all situations. We trust our 916 five star reviews to date on Review Solicitors will confirm this.

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Other Reviews

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Ruth Dickinson

Ruth

Melissa at Hart Brown solicitors was extremely professional and helpful in completing our business tenant lease renewal. I would definitely recommend.

Thank you very much for taking the time to leave this review. We will pass it on to Melissa and the Commercial Property team now. Thanks again.

0
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Jim Emmerson

Commercial Property

Jim

Used the commercial property section, with Lucy Lawrenson as the dealing solicitor in charge. Case was a double, for both commercial, and domestic work. The service provided was absolutely first class, professional, and valued. A number of complications arose, and all were treated with absolute care, and dedication, all to successful conclusion. Often emails continued into late evening, so absolute nothing could be faulted, and only praise given. I would whole heartedly, recommend Lucy, of Hart Brown, for any commercial property work.

Legal experts tagged in
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Thank you for leaving such a detailed and positive review. We are so glad to read that the service you received met your expectations. We'll pass on your kind comments to Lucy and the Head of Commercial Property now.

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Maxine

Commercial Property

Residential Property/Conveyancing

Jaspreet Gorae has been efficient and professional. I handed everything over and it was managed with minimal input from me as I requested. Tight timescales were met and the advice received considered all of the issues I raised concerns with.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for this kind review. Jaspreet and the Commercial Property team will be so glad to read this.

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Caspian Robertson

Commercial Property

Caspian

★★★★★ Excellent service from start to finish ★★★★★ I cannot recommend Hart Brown highly enough. They guided me through a particularly complex and challenging property transaction, involving a number of unusual legal and practical issues, but the team handled everything with exceptional attention to detail and professionalism throughout. Communication was consistently excellent — I was kept informed at every stage, questions were answered promptly and clearly, and nothing ever seemed too much trouble. Despite the complexity of the matter, everyone I dealt with was friendly, approachable and genuinely helpful. A special thank you to Lucy and the whole team for their hard work, patience and meticulous attention to detail in getting the transaction successfully over the line. It was a long and complicated process, and I always felt that the details were being properly looked after. A thoroughly professional, friendly and highly recommended firm.

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We are so grateful for the time and effort taken in writing this review. Thank you very much. We will now pass this lovely feedback over to Lucy and the team.

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Mark

Commercial Property

Mark

Lucy Lawrenson at Hart Brown has assisted us with several legal matters, including the purchase and transfer of ground and the sale and transfer of flat leases. She and the team are extremely professional, handling everything efficiently and in a timely manner. We can highly recommend their services.

Legal experts tagged in
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A representative from Hart Brown Solicitors responded to this review

Thank you, Lucy and the Commercial Property team will be really glad to read this. Thanks for taking the time to leave such a positive review and for choosing Hart Brown.

0
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Reviews

4.9 /5 1367 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Hart Brown Solicitors

Clients consistently praise the firm for expertise in wills and LPAs, conveyancing and property transactions, probate, employment matters, commercial property and dispute resolution. Reviews highlight strong legal knowledge, meticulous attention to detail and the ability to handle complex or time-sensitive matters smoothly. Client-valued soft skills include clear explanations, prompt communication, professionalism, friendliness, patience, empathy and a proactive, reassuring approach. Staff are often described as approachable, efficient and supportive, helping clients feel well informed and in safe hands throughout.

Excellent service
Clear communication
Professional staff
Friendly approach
Prompt responses
Thorough advice
Efficient handling
Knowledgeable solicitors
Helpful support
Smooth process

ReviewSolicitors Review List

Profile image of Howard

Howard

Wills, Trusts & Probate

Excellent Work

I am very grateful for Sunil's work. He has been professional, courteous and efficient throughout a lengthy matter. Well done and thank you.

Legal experts tagged in
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A representative from Hart Brown Solicitors responded to this review

Thank you very much for this kind review. We have passed it on to Sunil and the Head of Trusts & Estates.

0
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Sarah Squires

Commercial Law

Very easy to work with

James is very approachable, pragmatic and commercial. The matter was not straightforward, with a number of different personalities involved, but he took the time to understand exactly what we were trying to achieve. Rather than taking the easy option, worked with us to try and find the right solution, helping to manage differing views and keeping things moving to try and reach a conclusion.

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A representative from Hart Brown Solicitors responded to this review

Thank you, this is exactly the experience we want all clients to have. Thank you for choosing Hart Brown.

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anonymous

Slow and slapdash service

After my father's death, Hart Brown Cranleigh acted as executor on behalf of my elderly mother. The will could not have been simpler as she was the sole beneficiary, all accounts and property were in joint names and there were no debts. It took almost two months before a single action was taken by anyone at Hart Brown, banks and insurance companies were not contacted in a timely manner. Emails and calls were not replied to, out of office auto-emails were incorrect, family and client were not kept informed of progress. Client service charter was not adhered to, documents contained factual inaccuracies and final bill was incorrect. I would never use this law firm again.

A representative from Hart Brown Solicitors responded to this review

This is a very concerning review to read. We are looking into this as a matter of priority.

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Andrew

Commercial and Business Law

Efficient and effective

James and his team provided a very effective solution to some nuanced work with efficiency and expertise. A great help to our firm.

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A representative from Hart Brown Solicitors responded to this review

Thank you, we have just forwarded to James and the Commercial & Corporate team now. We really appreciate the time taken to leave this review.

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anonymous

Employment

Employment Dispute

I can not thank Hart Brown and particularly Louisa Keville enough. During my employment dispute she took the time to listen and explain my options, providing support and candid advice during a very painful and stressful situation. She brought it to a positive conclusion quickly and as painlessly as possible. I would not hesitate to recommend Louisa Keville.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for your wonderful review. We have sent it to Louisa and Tricia today and they were so encouraged by it. We are glad that they could make such a difference at a very difficult time.

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Other Reviews

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Anonymous

Wills, Trusts and Probate

All good : very satisfied. The solicitors make the company very good. Tracey and reception staff all good too.

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0
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Ruth Dickinson

Ruth

Melissa at Hart Brown solicitors was extremely professional and helpful in completing our business tenant lease renewal. I would definitely recommend.

Thank you very much for taking the time to leave this review. We will pass it on to Melissa and the Commercial Property team now. Thanks again.

0
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Philip and Jane

Wills, Trusts and Probate

Alice has provided us with excellent service in drafting and agreeing our wills. She was extremely thorough and very clear in advising on the various issues we raised. It was a pleasure to be looked after by her.

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Mr & Mrs W

Wills, Trusts & Probate

Wills, Trusts and Probate

My wife and I have been very happy with the service provided by the company and your staff.

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A representative from Hart Brown Solicitors responded to this review

Thank you very much, we will ensure this kind feedback is passed on to Sandeep.

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Ms MCP

Wills, Trusts & Probate

Wills, Trusts and Probate

Sandeep and the staff who were at her side were wonderful. She is extremely intelligent but also was very personal at explaining all legal issues in a manner that I could fully understand. She always communicated with me in a timely manner both with telephone calls and in writing. Sandeep was absolutely perfect.

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A representative from Hart Brown Solicitors responded to this review

We are delighted to read that you are so happy with the service Sandeep provided. We will be sure to pass this on. Thank you for choosing Hart Brown.

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