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Hart Brown Solicitors

5.0 | 21 Reviews 21 Reviews | Personal Injury
1,352 Total Company Reviews info icon Personal Injury | info icon 1,352 Total Company Reviews Personal Injury | info icon 1,352 Total Company Reviews

Resolution House, Riverview, Walnut Tree Close, Guildford, Surrey, GU1 4UX

Accepting new clients

Resolution House, Riverview, Walnut Tree Close, Guildford, Surrey, GU1 4UX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 658593

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Hart Brown Solicitors |

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Hart Brown Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 91 / 4,699
Wills, Trusts & Probate 56 / 3,723
Commercial Property 24 / 3,589
Employment 129 / 3,553
Family Law 223 / 4,151
Personal Injury 94 / 2,600
Dispute Resolution 57 / 1,783
Company & Commercial 84 / 4,066
Private Client Law 33 / 321
Clinical Negligence 58 / 1,224
Consumer 121 / 4,319
Insurance Law 16 / 642
Litigation 42 / 899
Commercial and Business Law 17 / 367
Contract Law 48 / 1,409
Inheritance Law 32 / 685
Commercial Law 17 / 203
Land Law 44 / 1,310
Money & Tax 98 / 1,915
Business Law 30 / 480
Corporate Law 45 / 841
Agriculture 99 / 815
Animal Law 29 / 116
Appeals Law 26 / 847
Charities 60 / 755
Child Law 88 / 1,639
Company Law 29 / 959
Construction 47 / 843
Copyright Law 17 / 512
Cosmetic Surgery Law 11 / 146
Court of Protection and Deputyship 42 / 579
Cybersecurity and Data Protection Law 19 / 875
Debt and Tax Law 43 / 775
Digital Law 9 / 294
Disability Law 25 / 601
Discrimination Law 18 / 494
Elder Law 25 / 324
Energy Law 16 / 353
Enforcement Law 28 / 566
Equality Law 44 / 1,076
Financial Crime Law 14 / 459
Franchise Law 3 / 120
Health and Medical Law 2 / 56
Health and Safety Law 21 / 572
Health and Welfare Law 12 / 185
IT & Intellectual Property 62 / 1,090
Immigration Law 36 / 1,158
Information Law 9 / 335
Injunctions Law 38 / 922
Intellectual Property Law 22 / 616
Mergers and Acquisitions Law 21 / 431
National Insurance Law 25 / 416
Nuisance Law 12 / 231
Occupational Health Law 28 / 423
Planning Law 25 / 577
Professional Negligence 64 / 1,280
Regulatory Law 13 / 261
Welfare & Benefits 52 / 1,039
National 190 / 11,149

Meet the team of Hart Brown Solicitors

Meet the team of Hart Brown Solicitors

Contact & Locations - Hart Brown Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Resolution House, Riverview, Walnut Tree Close, Guildford, Surrey, GU1 4UX

Reviews

5.0 /5 21 Reviews
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Clients say

What clients say about Hart Brown Solicitors

The firm is praised for its strong expertise across commercial and residential property, conveyancing, lease extensions, wills and LPAs, probate, employment matters and litigation. Clients valued its ability to handle complex transactions and nuanced legal issues efficiently, with clear advice and timely progress. Soft skills highlighted include professionalism, approachability, patience, empathy, responsiveness and excellent communication. The team is often described as proactive, thorough, supportive and highly organised, giving clients reassurance and making even stressful matters feel well managed.

Professional service
Clear communication
Prompt responses
Efficient handling
Friendly team
Helpful guidance
Attention to detail
Knowledgeable advice
Patient support
Proactive updates

ReviewSolicitors Review List

Profile image of Julia

Julia

Personal Injury

Excellent Experience

I chose Hart Brown for my personal injury case, due to the good reviews on here, and I was not dissapointed. Communication from Mark Wisby and Claire Padilla was excellent, and they both kept me fully informed throughout the claim. I was very happy with my settlement amount, and would not hesitate to recommend Hart Brown for your personal injury case.

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A representative from Hart Brown Solicitors responded to this review

Thank you so much for leaving this lovely five star review. It's great to hear how happy you were with the outcome, Mark and Claire will be delighted.

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AliasJules

Personal Injury

Great Experience

I chose Hart Brown for my personal injury case, due to the good reviews on here, and I was not dissapointed. Communication from Mark Wisby and Claire Padilla was excellent, and they both kept me fully informed throughout the claim. I was very happy with my settlement amount, and would not hesitate to recommend Hart Brown for your personal injury case.

A representative from Hart Brown Solicitors responded to this review

Thank you so much for leaving this lovely five star review. It's great to hear how happy you were with the outcome, Mark and Claire will be delighted.

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John

Great professionalism

Debbie Beswick handled the sale of a property which was the main asset of an estate of which I was executor. It was quite complex with probate issues and different law firms acting for the buyer and the housing association which was part owner. Debbie ensured the transaction was completed satisfactorily and in a timely manner.

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A representative from Hart Brown Solicitors responded to this review

Thank you very much for leaving us this review, we are so pleased to hear that you are happy with the service provided by Debbie.

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Other Reviews

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Mr JP

Personal Injury

Personal Injury / Insurance

Never made a claim before and left it all in the hands of Mr Sanders, and all went well.

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A representative from Hart Brown Solicitors responded to this review

Thank you, we are so glad to hear you were happy with the service from Gerard and his Personal Injury specialist team. We will pass on your feedback now.

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Mr P C

Clinical Negligence

Personal Injury / Insurance

When I approached Gerard Sanders with my clinical negligence claim, I did not know what to expect or the likelihood of success. The professionalism of Gerard and his team was exceptional throughout. The thoroughness of preparation, investigation, communication and gathering of information ultimately provided a level of success beyond my expectations. Gerard displayed an empathy and warmth that certainly helped to ease some of the distress of the unfortunate situation that had occurred.

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A representative from Hart Brown Solicitors responded to this review

Thank you for this thoughtful and detailed review. We will pass your comments to Gerard and the team now, they will be very grateful. Thanks for choosing Hart Brown.

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Ms ERP

Personal Injury

Personal Injury / Insurance

Would highly recommend Gerard and the team at Hart Brown. Honest, open and very helpful at all stages.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you for choosing Hart Brown. We will pass your kind comments to Gerard and the Personal Injury team now.

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Julia

Personal Injury

Personal Injury / Insurance

Hart Brown, and in particular, Gerard Sanders, has provided an excellent service. Gerard's expertise and knowledge ensured a positive outcome. He is clear in his communication, responsive and committed to delivering client satisfaction.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for taking the time to leave this review, reflecting the service you received from our Personal Injury specialist team. We will pass on your kind words now.

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Edwin

Personal Injury

Edwin

Can I just say that that carmel and alexander are a credit to hart brown solicitors nothing is to much trouble and the receptionist is also fantastic they take there time to listen to u and are all so understanding Gerrard is also a fantastic lawyer the whole team are brilliant nothing is to much trouble thank you all ever so much Edwin toop

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A representative from Hart Brown Solicitors responded to this review

Thank you so much for taking the time to write this really kind review. We will pass your feedback to Carmel, Alex, Gerard and Wendy now.

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Reviews

4.9 /5 1352 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hart Brown Solicitors

The firm is praised for its strong expertise across commercial and residential property, conveyancing, lease extensions, wills and LPAs, probate, employment matters and litigation. Clients valued its ability to handle complex transactions and nuanced legal issues efficiently, with clear advice and timely progress. Soft skills highlighted include professionalism, approachability, patience, empathy, responsiveness and excellent communication. The team is often described as proactive, thorough, supportive and highly organised, giving clients reassurance and making even stressful matters feel well managed.

Professional service
Clear communication
Prompt responses
Efficient handling
Friendly team
Helpful guidance
Attention to detail
Knowledgeable advice
Patient support
Proactive updates

ReviewSolicitors Review List

Profile image of Sarah Squires

Sarah Squires

Commercial Law

Very easy to work with

James is very approachable, pragmatic and commercial. The matter was not straightforward, with a number of different personalities involved, but he took the time to understand exactly what we were trying to achieve. Rather than taking the easy option, worked with us to try and find the right solution, helping to manage differing views and keeping things moving to try and reach a conclusion.

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A representative from Hart Brown Solicitors responded to this review

Thank you, this is exactly the experience we want all clients to have. Thank you for choosing Hart Brown.

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anonymous

Slow and slapdash service

After my father's death, Hart Brown Cranleigh acted as executor on behalf of my elderly mother. The will could not have been simpler as she was the sole beneficiary, all accounts and property were in joint names and there were no debts. It took almost two months before a single action was taken by anyone at Hart Brown, banks and insurance companies were not contacted in a timely manner. Emails and calls were not replied to, out of office auto-emails were incorrect, family and client were not kept informed of progress. Client service charter was not adhered to, documents contained factual inaccuracies and final bill was incorrect. I would never use this law firm again.

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A representative from Hart Brown Solicitors responded to this review

This is a very concerning review to read. We are looking into this as a matter of priority.

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Andrew

Commercial and Business Law

Efficient and effective

James and his team provided a very effective solution to some nuanced work with efficiency and expertise. A great help to our firm.

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A representative from Hart Brown Solicitors responded to this review

Thank you, we have just forwarded to James and the Commercial & Corporate team now. We really appreciate the time taken to leave this review.

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anonymous

Employment

Employment Dispute

I can not thank Hart Brown and particularly Louisa Keville enough. During my employment dispute she took the time to listen and explain my options, providing support and candid advice during a very painful and stressful situation. She brought it to a positive conclusion quickly and as painlessly as possible. I would not hesitate to recommend Louisa Keville.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for your wonderful review. We have sent it to Louisa and Tricia today and they were so encouraged by it. We are glad that they could make such a difference at a very difficult time.

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Richard Allen

Dispute Resolution

Tenancy Dispute with new landlords

Simon's expert help and legal knowledge helped my company resolve a tenancy dispute with our new landlords to a satisfactory conclusion. Very professional and highly recommended.

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A representative from Hart Brown Solicitors responded to this review

Thank you. Simon and the dispute resolution team were so glad to read this feedback. It is very much appreciated.

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Other Reviews

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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

From our initial contact through to completion of the task, everything was handled very efficiently, professionally and sensitively. Progress from start to finish was very swift. Everyone we encountered, from the receptionist to the solicitor, was very friendly and welcoming. I've already recommended you to a friend and would certainly choose Hart Brown again if needed.

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Jim Emmerson

Jim

Used the commercial property section, with Lucy Lawrenson as the dealing solicitor in charge. Case was a double, for both commercial, and domestic work. The service provided was absolutely first class, professional, and valued. A number of complications arose, and all were treated with absolute care, and dedication, all to successful conclusion. Often emails continued into late evening, so absolute nothing could be faulted, and only praise given. I would whole heartedly, recommend Lucy, of Hart Brown, for any commercial property work.

Thank you for leaving such a detailed and positive review. We are so glad to read that the service you received met your expectations. We'll pass on your kind comments to Lucy and the Head of Commercial Property now.

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Maxine

Commercial Property

Residential Property/Conveyancing

Jaspreet Gorae has been efficient and professional. I handed everything over and it was managed with minimal input from me as I requested. Tight timescales were met and the advice received considered all of the issues I raised concerns with.

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A representative from Hart Brown Solicitors responded to this review

Thank you for this kind review. Jaspreet and the Commercial Property team will be so glad to read this.

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Caspian Robertson

Commercial Property

Caspian

★★★★★ Excellent service from start to finish ★★★★★ I cannot recommend Hart Brown highly enough. They guided me through a particularly complex and challenging property transaction, involving a number of unusual legal and practical issues, but the team handled everything with exceptional attention to detail and professionalism throughout. Communication was consistently excellent — I was kept informed at every stage, questions were answered promptly and clearly, and nothing ever seemed too much trouble. Despite the complexity of the matter, everyone I dealt with was friendly, approachable and genuinely helpful. A special thank you to Lucy and the whole team for their hard work, patience and meticulous attention to detail in getting the transaction successfully over the line. It was a long and complicated process, and I always felt that the details were being properly looked after. A thoroughly professional, friendly and highly recommended firm.

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We are so grateful for the time and effort taken in writing this review. Thank you very much. We will now pass this lovely feedback over to Lucy and the team.

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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

We were pleasantly surprised that our power of attorney papers came through quicker than expected.

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A representative from Hart Brown Solicitors responded to this review

Thank you, this is great to hear. Thanks for choosing Hart Brown.

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