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Eric Robinson Solicitors

4.9 | 852 Reviews 852 Reviews | Post Completion
2,673 Total Company Reviews info icon Post Completion | info icon 2,673 Total Company Reviews Post Completion | info icon 2,673 Total Company Reviews

4 The Square, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors |

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Surrey, TW9 1DZ

Reviews

4.9 /5 852 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

A reputable firm specialising in conveyancing, wills and probate, lasting powers of attorney, remortgaging, employment and settlement matters, trust work and family law. Clients praise clear, timely communication, rapid responsiveness and efficient case management. Solicitors are professional, knowledgeable and thorough, yet approachable and empathetic, calming anxiety in stressful transactions. Consistently valued for practical, plain English explanations, proactive problem solving, attention to detail and a supportive, client‑centred manner.

Very efficient
Clear communication
Same day responses
Professional and friendly
Knowledgeable staff
Thorough and diligent
Stress free process
Prompt updates
Helpful guidance
Approachable staff

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Best solicitors I ever had!

Sarah and Charlie went above and beyond to help us complete on our house sale and purchase when the chain was causing lots of issues. Both ladies were very efficient and replied to our queries on the same day. Cannot recommend them enough!

Solicitors tagged in
this review

0
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Profile image of Katy and Jordan Woods

Katy and Jordan Woods

Verified
Housing & Property

Best conveyancing executive

We have used Eric Robinson 3 times for conveyancing now and every time have been impressed by the professional standards, speed and communication. This last time exceeded all expectations when we worked with Michala Ward. It was a more complicated purchase, financial transaction and chain but she was behind us every step of the way. Michala knows exactly what to do in every situation and is incredibly thorough. Her local reputation is also fantastic and should be recognised. We were able to contact her very easily, she is present for her clients both in person and electronically. We are so grateful to have been her clients as she absorbed so much stress for us. Many thanks.

Legal experts tagged in
this review

0
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Profile image of Ryan le-huray

Ryan le-huray

Verified
Housing & Property

Vicki Jones

Our solicitor Vicki Jones was fantastic, she was always contactable and at every step of thexway explained in simple terms the stage we are at and what we needed to do next. I highly recommend Eric Robinson and especially Vicki Jones. Every step of the way she kept us informed and up to date with all information.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Housing & Property

House Sale

Chelsea took over our house sales process after our original solicitor suddenly left ER. She communicated regularly and kept us updated on the numerous difficulties involved with getting a sale across the line in England. This helped dial down the anxiety, especially after we returned to Australia with the sale still not completed.

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this review

0
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Profile image of JP

JP

Verified
Housing & Property

Brilliant solicitor

Elizabeth was extremely professional and knowledgeable about the dealings I had, quick to respond with clear directions, information and timelines, got proceedings done in a timely manner, would highly recommend

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this review

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Other Reviews

Profile image of Martin Holley

Martin Holley

Martin

Dear Samantha, I am writing to express our sincere thanks for your excellent work and guidance in administering the sale of our property. Your professionalism, clear communication and efficiency throughout the conveyancing process made the entire transaction smooth and stress-free. We truly appreciate your prompt responses to our queries and your diligence in ensuring everything stayed on track for a successful completion. Please also extend our thanks to Cathy who assisted with our file. I would gladly recommend your services to others in the future. Thank you once again for all your hard work. Kind regards Martin

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found the service professional, clear and efficient, and that the conveyancing process was smooth and stress-free. We really appreciate you taking the time to share your feedback.

0
Collected on: Google collection source logo
Profile image of Lisa Trundle

Lisa Trundle

Lisa

They were recommended by our estate agent and did not disappoint. Michelle was absolutely excellent, she went above and beyond in her role when there were some delays with our move, constantly chasing other solicitors and always giving updates. Communication was always excellent, she replies to emails and messages so quickly. It honestly would've been a lot more stressful without her.

0
Collected on: Google collection source logo
Profile image of kieron green

kieron green

Housing & Property

kieron

We have just completed on our sale and further purchase, we had Elisabeth Smith who did a fantastic job considering the difficulties we had with other solicitors and legal teams in the chain. I would highly recommend her services and would most certainly use her again.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Elisabeth Smith provided such excellent service and helped you successfully complete both your sale and purchase, particularly in the face of difficulties elsewhere in the chain. Your recommendation is greatly appreciated and thank you for choosing Eric Robinson Solicitors.

0
Collected on: Google collection source logo
Profile image of Julie Holloway

Julie Holloway

Housing & Property

Julie's experience...

Approachable, reassurance and clearly competent in the area of conveyancing. Particularly recognised that not all clients have lap tops or other tablets which I must get) You very kindly provide noted of important documents which I collected from your office. Thank you

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Julie, for your kind review. We are delighted to hear that you found the service approachable, reassuring and professional, and that the team was able to accommodate your individual needs by providing paper copies of important documents for collection from the office.

0
Collected on: Perfect_portal collection source logo
Profile image of Alex Ellison

Alex Ellison

Housing & Property

Alex's experience...

Michala was excellent, I am completely satisfied with the service I received. I highly recommend her. She had to deal with the buyers Solicitors who were a nightmare, and yet she managed to get the exchange done.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Alex, for your kind review. We are delighted to hear that you were pleased with the service provided . Thank you for your recommendation and for choosing Eric Robinson Solicitors.

0
Collected on: Perfect_portal collection source logo

Reviews

4.9 /5 2673 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

A reputable firm specialising in conveyancing, wills and probate, lasting powers of attorney, remortgaging, employment and settlement matters, trust work and family law. Clients praise clear, timely communication, rapid responsiveness and efficient case management. Solicitors are professional, knowledgeable and thorough, yet approachable and empathetic, calming anxiety in stressful transactions. Consistently valued for practical, plain English explanations, proactive problem solving, attention to detail and a supportive, client‑centred manner.

Very efficient
Clear communication
Same day responses
Professional and friendly
Knowledgeable staff
Thorough and diligent
Stress free process
Prompt updates
Helpful guidance
Approachable staff

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Solicitor

Excellent service from start to finish.My Solicitor was friendly & very helpful when helping me prepare my will. She explained everything clearly to me,& took the time to answer all my questions & I felt completely at ease through out I would highly them to anyone looking for a solicitor. Thank you .

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Best solicitors I ever had!

Sarah and Charlie went above and beyond to help us complete on our house sale and purchase when the chain was causing lots of issues. Both ladies were very efficient and replied to our queries on the same day. Cannot recommend them enough!

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

A Breath of fresh air

Flavia was extremely professional, efficient and quick. She had a friendly, but professional attitude which immediately put us at ease. Would definitely use Eric Robinson for any legal help that we might need in the future.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Katy and Jordan Woods

Katy and Jordan Woods

Verified
Housing & Property

Best conveyancing executive

We have used Eric Robinson 3 times for conveyancing now and every time have been impressed by the professional standards, speed and communication. This last time exceeded all expectations when we worked with Michala Ward. It was a more complicated purchase, financial transaction and chain but she was behind us every step of the way. Michala knows exactly what to do in every situation and is incredibly thorough. Her local reputation is also fantastic and should be recognised. We were able to contact her very easily, she is present for her clients both in person and electronically. We are so grateful to have been her clients as she absorbed so much stress for us. Many thanks.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ryan le-huray

Ryan le-huray

Verified
Housing & Property

Vicki Jones

Our solicitor Vicki Jones was fantastic, she was always contactable and at every step of thexway explained in simple terms the stage we are at and what we needed to do next. I highly recommend Eric Robinson and especially Vicki Jones. Every step of the way she kept us informed and up to date with all information.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Martin Holley

Martin Holley

Martin

Dear Samantha, I am writing to express our sincere thanks for your excellent work and guidance in administering the sale of our property. Your professionalism, clear communication and efficiency throughout the conveyancing process made the entire transaction smooth and stress-free. We truly appreciate your prompt responses to our queries and your diligence in ensuring everything stayed on track for a successful completion. Please also extend our thanks to Cathy who assisted with our file. I would gladly recommend your services to others in the future. Thank you once again for all your hard work. Kind regards Martin

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found the service professional, clear and efficient, and that the conveyancing process was smooth and stress-free. We really appreciate you taking the time to share your feedback.

0
Collected on: Google collection source logo
Profile image of Lisa Trundle

Lisa Trundle

Lisa

They were recommended by our estate agent and did not disappoint. Michelle was absolutely excellent, she went above and beyond in her role when there were some delays with our move, constantly chasing other solicitors and always giving updates. Communication was always excellent, she replies to emails and messages so quickly. It honestly would've been a lot more stressful without her.

0
Collected on: Google collection source logo
Profile image of LAURA PRATLEY

LAURA PRATLEY

LAURA

Kelly is professional and kind. She took the best action to help her client when required to ease a difficult situation. I would highly recommend this company as they have your best interests in mind - emotionally, situationally and legally.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Laura, for your kind review. We are delighted to hear that you found our service professional, supportive and focused on achieving the best outcome for you during what was clearly a difficult situation. It is particularly pleasing to know that you felt your interests were looked after from both a personal and legal perspective. We greatly appreciate your recommendation and your positive feedback.

0
Collected on: Google collection source logo
Profile image of kieron green

kieron green

Housing & Property

kieron

We have just completed on our sale and further purchase, we had Elisabeth Smith who did a fantastic job considering the difficulties we had with other solicitors and legal teams in the chain. I would highly recommend her services and would most certainly use her again.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Elisabeth Smith provided such excellent service and helped you successfully complete both your sale and purchase, particularly in the face of difficulties elsewhere in the chain. Your recommendation is greatly appreciated and thank you for choosing Eric Robinson Solicitors.

0
Collected on: Google collection source logo
Profile image of Julie Holloway

Julie Holloway

Housing & Property

Julie's experience...

Approachable, reassurance and clearly competent in the area of conveyancing. Particularly recognised that not all clients have lap tops or other tablets which I must get) You very kindly provide noted of important documents which I collected from your office. Thank you

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Julie, for your kind review. We are delighted to hear that you found the service approachable, reassuring and professional, and that the team was able to accommodate your individual needs by providing paper copies of important documents for collection from the office.

0
Collected on: Perfect_portal collection source logo

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