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Online purchases cover consumer contracts formed at a distance, including goods or services bought via websites, apps or email. A solicitor in this area helps you understand your rights when items are faulty, not as described, or not delivered, including refunds, replacements or price adjustments under the Consumer Rights Act 2015 and distance-selling rules. They draft or review notices, communicate with sellers, and pursue remedies through court or alternative dispute channels when required.
A regulated solicitor may pursue a refund, repair or replacement for faulty online purchases and handle any dispute resolution with the seller using formal notices, complaints to regulators, and, where needed, court or tribunal proceedings. They provide assurance through professional conduct, client money protection and rights of audience in appropriate tribunals or courts.
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Tagged solicitor Sarah Watson
May I take this opportunity to thank everyone in your office for the fantastic service provided & wish you all a wonderful Christmas
Review left by AW
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Tagged solicitor Sunil Jagatia
I had an interview I was worried about as I had never been in a situation like that before. Sunil settled my nerves straight away and was very approachable with any questions I had. He gave me clear, professional advice to the situation and he was supportive after I followed through with what he had said. I am very thankful for the time and advice he gave me. I will definitely be using his services again if I need them! Thank you Sunil
Review left by Thomas
