Top 10 of 1,793 law firms for Consumer Disputes Lawyers, Dispute Resolution

Law firms ranked by client reviews

This work focuses on disputes between consumers and traders over goods, services or digital content, typically under consumer protection laws such as the Consumer Rights Act 2015 and related legislation. A solicitor handles pre‑action steps, writes and serves notices, negotiates settlements, and when needed issues claims in the county court or small claims track, and represents the client in mediation, adjudication or court proceedings to recover refunds, repairs or replacements.

What a solicitor handles in these matters

A solicitor manages the specific procedures, including drafting claims and responses, navigating pre‑action protocols, pursuing or defending small claims and County Court actions, and engaging with bodies such as the Financial Ombudsman Service or Alternative Dispute Resolution schemes to secure remedies such as refunds, replacements, or compensation.

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5.0 910 Reviews

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95%+

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Jamie Carr

Tagged solicitor Jamie Carr

Jamie Carr is an outstanding dispute resolution lawyer. I couldn’t have asked for a better person to handle my case.

Review left by Neil

4.8 608 Reviews

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95%+

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Tristan BensonVictoria Graham

Tagged solicitors Tristan Benson and Victoria Graham

Highly professional, easy to access, fair with the pricing, resolved the issue to the best knowledge and advice, cannot recommend highly enough, I am using for my house sale and other legals needs.

Review left by GavinGreen

4.8 2,320 Reviews

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4.4 797 Reviews

88%

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86%

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86%

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Rachael House

Tagged solicitor Rachael House

Rachel House was very professional and gave me very helpful advice on my case and how to proceed with my documents. She made me feel very capable to continue with my case as an LIP and was very willing to help me throughout. I have found the firm very professional and helpful with my various questions I’ve had. Thanks so much for your help and honesty

Review left by Annemarie Long

4.7 676 Reviews

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4.4 3,807 Reviews

88%

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5.0 39 Reviews

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Simon Key

Tagged solicitor Simon Key

Bridge Recruitment & Bridge Security have had dealings with Nelsons Solicitors for the past 10 years. Mac, Simon and the rest of the team are always polite, helpful and very knowledgeable. We would recommend their services.

Review left by Michael

4.9 376 Reviews

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Christopher Mason

Tagged solicitor Christopher Mason

My experience with Christopher Mason from the start of the proceedings has been positive, supportive , reassuring and professional at all times. I trusted his advice fully. He returned my calls promptly offer clear sound advice. I felt very supported. The Barrister he appointed to represent me ....Mr William Durrands, was an excellent choice for my case. I wish to thank Christopher for his excellent support and advice during the past months.

Review left by Tzvi Hadassi

4.9 404 Reviews

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James Freeman

Tagged solicitor James Freeman

I experienced a dreadful situation which was a neighbour dispute. My appointed solicitor James Freeman was excellent, i cant thank him enough!!!! After 18 months of pure hell the situation was finally over and it was the dream outcome. James was patient, sympathetic and was prepared to try different approaches to tackle the problem. He was polite and quick to return calls and emails. In contrast the admin staff rarely answered the phone.

Review left by Middle

4.9 310 Reviews

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4.9 344 Reviews

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4.9 482 Reviews

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95%+

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Emma Grunder

Tagged solicitor Emma Grunder

Thank you Emma, it took some time but we got there in the end. Your excellent letters setting out our case and advise have been invaluable. Without it I would probably have gone way off the rails. Thanks again.

Review left by Lisa

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