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Alsters Kelley Solicitors Ltd

4.7 | 31 Reviews 31 Reviews | Dispute Resolution
626 Total Company Reviews info icon Dispute Resolution | info icon 626 Total Company Reviews Dispute Resolution | info icon 626 Total Company Reviews

3 Dugdale St, Nuneaton, Warwickshire, CV11 5QJ

Accepting new clients

3 Dugdale St, Nuneaton, Warwickshire, CV11 5QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 653913

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Alsters Kelley Solicitors Ltd |
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Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
94%
Success
Rate
94%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Alsters Kelley Solicitors Ltd are accredited by

Children Law accreditation awarded to Alsters Kelley Solicitors Ltd
Criminal Litigation accreditation awarded to Alsters Kelley Solicitors Ltd
Clinical Negligence accreditation awarded to Alsters Kelley Solicitors Ltd
Trading names:
Alsters Kelley Solicitors

Description

At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters. We also hold a free medical negligence drop-in clinic every third Wednesday of the month between 2.00pm – 4.30pm from our Nuneaton office. More information can be found here: https://www.alsterskelley.com/event/free-medical-clinical-negligence-drop-ins/

Rankings by area of expertise

The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Alsters Kelley Solicitors Ltd are accredited by

Children Law accreditation awarded to Alsters Kelley Solicitors Ltd
Criminal Litigation accreditation awarded to Alsters Kelley Solicitors Ltd
Clinical Negligence accreditation awarded to Alsters Kelley Solicitors Ltd
Trading names:
Alsters Kelley Solicitors

Description

At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters. We also hold a free medical negligence drop-in clinic every third Wednesday of the month between 2.00pm – 4.30pm from our Nuneaton office. More information can be found here: https://www.alsterskelley.com/event/free-medical-clinical-negligence-drop-ins/

Rankings by area of expertise

The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Alsters Kelley Solicitors Ltd

Contact & Locations - Alsters Kelley Solicitors Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

3 Dugdale St, Nuneaton, Warwickshire, CV11 5QJ

Reviews

4.7 /5 31 Reviews
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Rating

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Clients say

What clients say about Alsters Kelley Solicitors Ltd

The firm specialises in conveyancing, wills, LPAs, probate and criminal defence, with repeated praise for property transactions and estate planning. Clients value technical expertise, clear guidance and prompt, thorough communication. Staff are described as professional, diligent and efficient, offering proactive case management and attention to detail. Soft skills highlighted include approachability, warmth, empathy and reassurance; clients felt listened to, supported and treated as individuals. Responsiveness, reliability and a calming, client-focused manner are frequently commended, giving clients confidence and peace of mind.

very responsive
excellent communication
professional guidance
friendly staff
approachable lawyers
efficient service
attention to detail
supportive team
knowledgeable solicitors
timely updates

ReviewSolicitors Review List

Profile image of Gemma Browne

Gemma Browne

Verified
Housing & Property

Exemplary example of professionalism

This is the 3rd time we have employed the services of Alsters Kelley. Our second time employing Deepak. We would not hesitate to recommend. Always prompt, easy to contact, responsive to emails in a timely manner. Look forward to returning with our next purchase.

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you so much for this review. We really appreciate the kind words and will be sure to pass your review on to Deepak and the team!

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Paul

Verified
Family Law

Excellent lawyer.

Jonathan Miller has been a voice of reason in a storm. He has helped me to achieve a good settlement and has given very sound advice. His network has been very helpful. Thank you.

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for this glowing review. We appreciate the positive feedback and will pass it on to the team!

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A J Cox

Verified
Dispute Resolution

Swift Action

Martin was really helpful when I had a dilemma with my tenants. He explained my options to me clearly and acted swiftly so that we could move forward as quickly as possible after the Christmas break. We got the result that we wanted with very little fuss.

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you so much for this lovely review. We'll make sure to pass this on to Martin!

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Anonymous

Verified
Crime/ Criminal Defence

Service from Sunil Jagatia

I find that the service given to me from Sunil Jagatia on behalf of Alsters Kelley Solicitors to be excellent, knowledgeable and helpful, pleasant and dealt with kindness. He went into depth of the case and made me feel comfortable in dealing with my case case as I have Autism Learning difficulties and other problems, he made me feel relaxed as he explained what will happen. I am grateful to Mr Jagatia and the firm Alsters Kelley for their service.

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for taking the time to leave Sunil this great review, we are glad to hear that you felt comfortable and relaxed throughout your matter. Should you ever need any assistance in the future, don't hesitate to reach out.

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RH Elite Services

Verified
Dispute Resolution

Fantastic advice & support throughout

We had a client who was difficult from the outset who decided to make a completely unfounded claim against us. Parveen and her team supported us fantastically throughout the process.

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for your great review! We are glad Parveen and the team were able to provide you with the support you needed throughout your matter.

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Other Reviews

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lilly

Family Law

lilly

Malika was my solicitor.. very nice and very professional.. highly recommended her.

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this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you so much for taking the time to leave Malika this lovely review! We are so happy you were pleased with the service provided and thank you for your ongoing recommendation.

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Daniel

Crime/ Criminal Defence

Daniel

Great Solicitors who really work hard and advocate for you. Especially Jaz Thiara

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for taking the time to leave us a review, Daniel. Your kind comments are greatly appreciated.

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David

Family Law

David

After reviewing a couple of alternatives I decided to use Lynne Steptoe at Alsters Kelly for my divorce. She was able to guide me through the entire process with calmness and confidence and referred me to additional professional services as needed. Communication has always been excellent, status updates have been regular and meaningful and the responses to my questions have always been timely and complete Her efficiency has also meant that the whole experience has been good value ! I know, sounds crazy doesn't it but I've been very happy with the overall cost. I would be happy to recommend Lynne to anyone looking for legal assistance in family matters

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Hi David, thank you for choosing Alsters Kelley for your case. We are glad we were able to help you.

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Harshesh

Dispute Resolution

Harshesh

Listened to us very well, guided us and resolved the issue. Great experience.

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for the 5 stars Harshesh, We are glad we were able to help.

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Manjeet

Family Law

Manjeet

Alsters Kelley helped me through my proceedings, they were helpful, supportive, professional, got everything done in a timely manner.

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Hi Manjeet, thanks for your review. We are glad we were able to support you through the process. If you ever need further assistance, please don't hesitate to get in touch.

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Reviews

4.9 /5 626 Reviews
Filter your results
Star rating
Review Source

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Clients say

What clients say about Alsters Kelley Solicitors Ltd

The firm specialises in conveyancing, wills, LPAs, probate and criminal defence, with repeated praise for property transactions and estate planning. Clients value technical expertise, clear guidance and prompt, thorough communication. Staff are described as professional, diligent and efficient, offering proactive case management and attention to detail. Soft skills highlighted include approachability, warmth, empathy and reassurance; clients felt listened to, supported and treated as individuals. Responsiveness, reliability and a calming, client-focused manner are frequently commended, giving clients confidence and peace of mind.

very responsive
excellent communication
professional guidance
friendly staff
approachable lawyers
efficient service
attention to detail
supportive team
knowledgeable solicitors
timely updates

ReviewSolicitors Review List

Profile image of Mr C Veasey

Mr C Veasey

Verified
Housing & Property

Brilliant service

Friendly, informative, efficient service

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William & Seyda Cooke

Verified
Wills, Trusts & Probate

Exemplary Service

My wife and I recently used Alsters Kelley (Banbury) to draw up our Wills and LPAs and we could not be more pleased with the service we received. And we were very fortunate indeed to have Shannon as our designated lawyer as she proved to be exemplary throughout. From our first consultation, she provided an outstanding level of professional guidance, especially where we found issues either complicated or confusing, while taking the time to listen carefully to our wishes. Communication was excellent from start to finish; we were kept fully informed at every stage and all documentation was prepared promptly and flawlessly. We are incredibly grateful for the peace of mind this has given us. We have no hesitation in recommending Alsters Kelley and Shannon in particular for anyone looking for a thoroughly professional, approachable top -tier solicitor.

Legal experts tagged in
this review

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for your lovely feedback about Shannon - we will be certain to pass this on to her.

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Cara Wright

No contact and no help - this review prompted them to contact me

Engaged one of their senior solicitors via a family member. contacted to introduce myself and move forward and after their initial reply about be tardy due to lack of staff etc they have blanked me. 2 calls asking for her to return my calls, 2 emails all ignored, i have all the evidence. Just be aware. Edit: They finally got in contact with me, conveniently, a few days after leaving this review. I've changed to 3 stars and we will see how their service goes.

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for the review, we are glad that we were able to get in touch with you to resolve the issues.

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Jakub

Great service from Jas!

Jas was brilliant throughout the whole process. She explained everything clearly, kept me informed, and was always there to support me. She was professional, friendly, and incredibly helpful from start to finish. I couldn't have asked for better service and would highly recommend her. Thank you, Jas! ⭐⭐⭐⭐⭐

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for this review, we will be sure to pass this on to Jas ☺️

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Andrew Bowen

Verified
Housing & Property

Purchase Completion

Completed the purchase of coastal apartment

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A representative from Alsters Kelley Solicitors Ltd responded to this review

Thanks for your review!

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Other Reviews

Profile image of Mark Collins

Mark Collins

Mark

Natalie, Miranda and the team were excellent on our conveyancing. Super diligent and responsive and always willing to help progress things. Would come highly recommended.

Hi Mark - many thanks for your lovely comments about Natalie and Miranda - very much appreciated. We will ensure your comments are passed on to them both.

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Kerri Wing

Kerri

Unfortunately Alsters Kelly in Leamington Spa gave me conflicting advice on an urgent matter that they said they could handle. I then had to call several times after giving the instruction to go ahead as I still had not received any onboarding paperwork 11 days later, to be told unapologetically that there wasn't even a file open for me. At that point I took my business elsewhere, and I would absolutely not recommend them.

Hi Kerri, We are very sorry that you are disappointed with the advice and service you initially received. Unfortunately, due to an unexpected IT issue within our firm, your email was not brought to our attention as promptly as it should have been, I understand how frustrating this must have been. Please be assured that this was not an intentional oversight, and we are taking steps to prevent similar issues from occurring in the future so that it does not happen again. Thank you.

0
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Morag Malins

Housing & Property

Morag

Excellent team of Fern and Charlotte provided a first class service of conveyancing for us. Very friendly and supportive especially being so accessible and easy to approach.

Legal experts tagged in
this review

Hi Morag - many thanks for your lovely feedback regarding Fern and Charlotte. It is much appreciated and we will be sure to let them know.

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Jordan

Jordan

Malika Was Amazing , Very Serious About What They Need To Do, Thankyou

A representative from Alsters Kelley Solicitors Ltd responded to this review

Thank you for your lovely comments about Malika - we will ensure they are passed on to her.

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Neil

Neil

We recently completed our Wills with Alsters Kelley Solicitors and were supported by Corrine Seabourne. Despite some initial delays due to a change in solicitor, Corrine was very approachable, clear, and thorough once she took over the matter. She took the time to explain everything carefully, particularly around trusts and provisions for a blended family and other complicated matters. All the documents reflected our wishes accurately. Overall, we felt well advised and confident in the final outcome, and we would be happy to recommend Alsters Kelley for Will and estate planning work.

A representative from Alsters Kelley Solicitors Ltd responded to this review

Many thanks for your lovely review and feedback about Corrine. We really appreciate the positive feedback and will ensure it is passed on to Corrine.

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