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How JCP Solicitors - Incorporating Howe & Spender Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of JCP Solicitors - Incorporating Howe & Spender on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using JCP Solicitors - Incorporating Howe & Spender. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used JCP Solicitors - Incorporating Howe & Spender and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how JCP Solicitors - Incorporating Howe & Spender performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used JCP Solicitors - Incorporating Howe & Spender and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how JCP Solicitors - Incorporating Howe & Spender compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that JCP Solicitors - Incorporating Howe & Spender offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    795
  • Very Good

    24
  • Average

    4
  • Poor

    6
  • Awful

    26

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Susan Jenkins

Verified review

This review has been left by a verified client who used JCP Solicitors Limited.

Susan Jenkins

August 01, 2025

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General feedback

Thoroughly satisfied with the work carried out for me. Very professional and friendly. I highly recommend

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Nicholas Cole

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This review has been left by a verified client who used JCP Solicitors Limited.

Nicholas Cole

April 24, 2025

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Complicated house sale

Unexpected complications arose during the sales process, due to the discovery of (previously unknown by us) old mine works within 5 metres of our property.
We received great support throughout and I’m pleased to say that we successfully completed the sale!

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Helen and Malcolm Hope

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This review has been left by a verified client who used JCP Solicitors Limited.

Matter Type:

Wills

Helen and Malcolm Hope

January 04, 2025

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Client feedback on Wills

Excellent service very professional and helpful as we did not need to come in for a second office visit was able to cover by post/email

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Mike & Di

Mike & Di

December 18, 2024

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Sale of my Mother's house

I can't recommend them highly enough. Very professional, easy to deal with and made what could have been a stressful and complicated process quite simple.

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Diane Needs

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This review has been left by a verified client who used JCP Solicitors Limited.

Diane Needs

November 13, 2024

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Purchase of Freehold

A complicated procedure made easy and carried out efficiently

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Anonymous

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This review has been left by a verified client who used JCP Solicitors Limited.

Anonymous

October 16, 2024

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Excellent service

Excellent service throughout, buying a house is very stressful, every step of the way Ann was excellent, she explained what was happening and kept me informed all the way through purchasing my forever home. The many times I rang Ann I was always put straight through to her, unlike other solicitors I’ve used in the past. I would definitely recommend Ann (Howe & Spender)

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Bryan

Bryan

September 09, 2024

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First Purchase

A first purchase unknown of any experience. Realisation of this complex and legality in a purchase. Done in a knowledgeable way.

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Paige

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This review has been left by a verified client who used JCP Solicitors Limited.

Matter Type:

New home purchases and sales

Paige

September 05, 2024

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Absolutely amazing

What an excellent service provided by Jardine. Her knowledge, expertise and sincerity from sale to purchase filled us with the comfort and ease we could only dream of. Jardine communicated with us throughout the whole journey and always kept us in the loop. She honestly couldn't do enough for us and we would be forever grateful. If anyone can make selling/buying a house easy, it's Jardine.

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Maxine

Maxine

September 05, 2024

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Probate of Dad's estate

Howe & Spender acted with sincerity and professionalism from start to end during my painful loss of my dad. I would definitely recommend Howe & Spender to take care of your issues no matter what they would be. A true professional legal team.

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richard diplock

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This review has been left by a verified client who used JCP Solicitors Limited.

richard diplock

September 03, 2024

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Transfer of property into my name

A lot of red tape from the land registry but Ann dealt with the issues promptly

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Reviews collected from

Sian

Sian

April 16, 2024

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Sian

Very helpful and gave me guidance to make a small decision I was in too minds about. All with a short spur of the moment phone call from me. Reassurance.

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Gerry

Gerry

April 09, 2024

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Gerry

Excellent solicitor.

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Natalie

Natalie

October 24, 2023

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Natalie

As a first time home buyer you hope that your experience will be a pleasant and exciting one helped by the support and guidance of your solicitor.
Unfortunately this does not reflect my experience with Howe & Spender.
I received what I would class as the bare minimum of service, very slow to respond and keep me up to date with progress, impartial reply’s to questions and inconsistent communication.
The overall experience has been extremely stressful, impersonal with no sense of urgency whatsoever.

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Jonathan

Matter Type:

Residential Conveyancing

Jonathan

March 21, 2023

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Jonathan

Absolutely 5 stars for me wish there was more ! Absolutely amazing company and staff are fantastic especially Jardine Williams she was fantastic helpful with the sale and buying a new property! Had no stress jardine just took over everything and I can’t honestly thank you enough! Would highly recommend and I wouldn’t use anyone else
Thanks jardine x

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Lee

Matter Type:

Wills

Lee

January 05, 2023

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Lee

Going through the process of compiling a complicated will. Excellent service by the team.

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JCP Solicitors - Incorporating Howe & Spender are accredited by

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About this branch

Description

JCP Solicitors is a regional law firm with offices in Swansea, Cardiff, Caerphilly, Carmarthenshire, Cowbridge, and Pembrokeshire. Our people specialise in a wide range of services including: Conveyancing, Commercial Property, Wills & Probate, Family Law, Divorce & Children issues, Agriculture & Rural Affairs, Employment Law, Personal Injury & Serious Injury, and a wide range of services for business.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Laser Treatment Claims
    • Nerve Damage Claims
    • Pancreatic Cancer Misdiagnosis Claims
  • Consumer
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Pay Issue
  • Family Law
    • Annulment
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Manual Handling
    • Mesothelioma Compensation
    • Occupational Asthma
    • Repetitive Strain Injury
    • Whiplash
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Financial advisors
    • Insurance brokers
  • Welfare & Benefits
    • Housing
    • Mental Health
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Aviation
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
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