Housing & Property
|
4,081 Total Company Reviews
Housing & Property
|
4,081 Total Company Reviews
17 Market Street, Otley, West Yorkshire, LS21 3AF
Accepting new clients
17 Market Street, Otley, West Yorkshire, LS21 3AF
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 647487
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Ison Harrison Limited are accredited by
We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ison Harrison Limited are accredited by
We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:30 |
| Tuesday | 09:00–17:30 |
| Wednesday | 09:00–17:30 |
| Thursday | 09:00–17:30 |
| Friday | 09:00–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
17 Market Street, Otley, West Yorkshire, LS21 3AF
What clients say about Ison Harrison Limited
Clients praise the firm for expertise across conveyancing, house sales and purchases, remortgages, wills and probate, personal injury, immigration, clinical negligence and commercial property matters. Reviews highlight efficient handling, strong legal knowledge and clear guidance throughout often complex processes. Client-valued soft skills include responsiveness, patience, friendliness, professionalism and a genuinely supportive approach. Many note proactive communication, regular updates, prompt replies and the ability to make stressful matters feel smooth, straightforward and reassuring, with a clear focus on clients’ best interests.
This review was submitted by a verified client of Ison Harrison Limited.
I would particularly like to thank and recognise Louise B. She was extremely efficient, accessible and patient throughout the process, which made a potentially the sale much easier to manage.
This review was submitted by a verified client of Ison Harrison Limited.
Emma provided me with top quality information and care throughout my experience with her. She went through every detail to ensure I fully understood what was going on, and always made me feel at ease. Emma and Joanne Whitehead have helped me get to where I need to be to be able to buy my own dream house and put the past behind me. They always ensured I was in the loop and worked extremely hard to stay ahead of what was going on, making sure I was fully prepared every step of the way. I couldn’t recommend them enough. They’ve brought me a future worth looking forward to. Thank you so much guys!
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This review was submitted by a verified client of Ison Harrison Limited.
Michelle was fantastic made the process of purchasing a house super easy to navigate and was very helpful at every stage.
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This review was submitted by a verified client of Ison Harrison Limited.
From start to completion Dan and Grace kept us informed at every step. They made buying our house straight forward. They were always available over the phone and were able to respond quickly to any queries we had. I would definitely recommend them to other people in our position. Thanks again.
Jordan, Natalie and Luckvinder were very helpful, responded quickly to all my emails. The house purchase proceeded quickly without any issues. Thank you
We had a brilliant experience buying our first home, supported by Nefisa as our solicitor (Leeds City Centre branch). We managed to close in just under 11 weeks from initial viewing which was just amazing. Nefisa was super responsive and talked us through every step of the way (which can be a bit scary when unknown!). The whole process was so smooth - thank you so much Nefisa. We would 100% recommend Ison Harrison.
Very efficient service given during my house sale. Would have preferred a few more unprompted updates, but otherwise all good. Ellie-Louise is extremely professional and a credit to the business.
Great conveyancing service from the whole team, Daniel Bethany and Karen. Kept informed at all stages, always friendly and personable on the phone and in the office. Third time I have used the team, excellent team!
Very experienced people, they have been on top of the sale the entire time, always providing clear explanations when we had difficulty following the selling process, and most importantly in our case, quickly. Despite buyers solicitors not being at the level they should be, Ison Harrison helped us reach exchange and completion in very good time frame. I recommend them 100%
I couldn't thank Emma Burnham and her team enough, buying a house is a very stressful process especially for and average Joe like myself with loads of silly questions. Emma has kept me in the loop start to finish, (Even when she's been on holiday). I feel like I've been really looked after with professionalism, patience and guidance. Thank you Emma
What clients say about Ison Harrison Limited
Clients praise the firm for expertise across conveyancing, house sales and purchases, remortgages, wills and probate, personal injury, immigration, clinical negligence and commercial property matters. Reviews highlight efficient handling, strong legal knowledge and clear guidance throughout often complex processes. Client-valued soft skills include responsiveness, patience, friendliness, professionalism and a genuinely supportive approach. Many note proactive communication, regular updates, prompt replies and the ability to make stressful matters feel smooth, straightforward and reassuring, with a clear focus on clients’ best interests.
Unfortunately, my experience with this firm was disappointing. Although the work was eventually completed, the overall level of service did not match what I would expect from a professional solicitor, especially considering the fees charged. Communication was one of the biggest problems. Calls were often not returned, emails did not appear to be read properly, and I regularly felt that I had to chase for updates. There were also repeated mistakes that could have been avoided with better attention to detail. At times, the attitude I experienced gave me the impression that there was very little interest in providing good customer service or making the client feel valued. To be fair, the required work did ultimately get done, but the process was unnecessarily frustrating and stressful. Based on my experience, I would not recommend this firm or the persone maybe who delt with me at the time and I do not feel the service provided represented good value for money. Can't even put the professional in review as can't type the name there as its not an option
This review was submitted by a verified client of Ison Harrison Limited.
It’s really indescribable to say the least how helpful Ison solicitors helped myself and my family. I’m profoundly grateful.
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This review was submitted by a verified client of Ison Harrison Limited.
I would particularly like to thank and recognise Louise B. She was extremely efficient, accessible and patient throughout the process, which made a potentially the sale much easier to manage.
Having used Sarah Zahid at Ison Harrison for my will this was the natural choice for my mum’s probate. They helped me navigate some difficult history leading up to the matter and provided the professional guidance I was looking for. Everything was delivered with clarity and ease and importantly a professional and friendly manner from Sarah and also Lucy and the wider team. I have no complaints and the full experience exceeded my expectations greatly. Many thanks.
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This review was submitted by a verified client of Ison Harrison Limited.
Emma provided me with top quality information and care throughout my experience with her. She went through every detail to ensure I fully understood what was going on, and always made me feel at ease. Emma and Joanne Whitehead have helped me get to where I need to be to be able to buy my own dream house and put the past behind me. They always ensured I was in the loop and worked extremely hard to stay ahead of what was going on, making sure I was fully prepared every step of the way. I couldn’t recommend them enough. They’ve brought me a future worth looking forward to. Thank you so much guys!
Solicitors tagged in
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smooth process and very helpful throughout
We had a brilliant experience buying our first home, supported by Nefisa as our solicitor (Leeds City Centre branch). We managed to close in just under 11 weeks from initial viewing which was just amazing. Nefisa was super responsive and talked us through every step of the way (which can be a bit scary when unknown!). The whole process was so smooth - thank you so much Nefisa. We would 100% recommend Ison Harrison.
Very efficient service given during my house sale. Would have preferred a few more unprompted updates, but otherwise all good. Ellie-Louise is extremely professional and a credit to the business.
Great conveyancing service from the whole team, Daniel Bethany and Karen. Kept informed at all stages, always friendly and personable on the phone and in the office. Third time I have used the team, excellent team!
This is a great organisation, they put the client first, and explain the process and requirements in an easy to understand way. Andrew was a big help, and he always kept me updated and answered my questions in a very supportive way. I would highly recommended them.
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