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mfg Solicitors LLP

4.3 | 53 Reviews 53 Reviews | Consumer
2,359 Total Company Reviews info icon Consumer | info icon 2,359 Total Company Reviews Consumer | info icon 2,359 Total Company Reviews

Adam House, Birmingham Road, Kidderminster, Worcestershire, DY10 2SH

Accepting new clients

Adam House, Birmingham Road, Kidderminster, Worcestershire, DY10 2SH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 440475

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mfg Solicitors LLP Review Scores & Client Satisfaction Overview

4.3
Excellent
83%
Value for
Money
83%
Success
Rate
83%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.2/5
Legal Knowledge 4.3/5
Value for money 4.2/5

Accreditations

mfg Solicitors LLP are accredited by

Personal Injury accreditation awarded to mfg Solicitors LLP
Family Law accreditation awarded to mfg Solicitors LLP
The Law Society accreditation awarded to mfg Solicitors LLP

Description

With offices across the West Midlands, we are one of the oldest established solicitors in the country, tracing its roots as far back as 1556. We provide a range of legal services for personal, business and rural matters. We know that every case is different, and we offer specialist teams for each service.

Rankings by area of expertise

The rankings below show the areas of expertise that mfg Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

mfg Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

mfg Solicitors LLP are accredited by

Personal Injury accreditation awarded to mfg Solicitors LLP
Family Law accreditation awarded to mfg Solicitors LLP
The Law Society accreditation awarded to mfg Solicitors LLP

Description

With offices across the West Midlands, we are one of the oldest established solicitors in the country, tracing its roots as far back as 1556. We provide a range of legal services for personal, business and rural matters. We know that every case is different, and we offer specialist teams for each service.

Rankings by area of expertise

The rankings below show the areas of expertise that mfg Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of mfg Solicitors LLP

Meet the team of mfg Solicitors LLP

Contact & Locations - mfg Solicitors LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Adam House, Birmingham Road, Kidderminster, Worcestershire, DY10 2SH

Reviews

4.3 /5 53 Reviews
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Clients say

What clients say about mfg Solicitors LLP

The firm specialises in conveyancing, probate, wills, employment and commercial/property matters, demonstrating strong technical expertise and clear, practical advice. Clients consistently praise efficient, thorough handling, proactive case‑management and transparent costs. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism; staff are reassuring, friendly and approachable, guiding clients calmly through stressful situations. Reviewers highlight trustworthiness, attention to detail and a client‑focused, supportive approach that makes complex legal processes straightforward and stress‑reducing.

Very efficient
Great communication
Helpful staff
Professional service
Responsive team
Friendly approach
Knowledgeable staff
Stress‑reducing
Timely responses
Clear advice

ReviewSolicitors Review List

Profile image of Christine Stephens

Christine Stephens

Verified

Brilliant service

Very professional Competent and efficient

from mfg Solicitors LLP

Thank you Christine for your feedback. We are pleased to hear that you found our team to be professional, competent, and efficient. Delivering high-quality service with precision is our top priority, and we appreciate you taking the time to highlight your positive experience. Thank you for choosing our firm.

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Richard,

Verified
Housing & Property

Occasional review

Excellent service, Have known the firm for many years and have always received excellent service

Solicitors tagged in
this review

mfg Solicitors LLP

Dear Richard, Thank you for your feedback. We are delighted to hear that you have consistently received excellent service from our firm over the years. Your continued trust is greatly appreciated.

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Anonymous,

Verified

Excellent and efficient service

Extremely good experience, charged quoted cost and work carried out efficiently and to a high standard

Legal experts tagged in
this review

mfg Solicitors LLP

Thank you for your kind review. We are pleased to hear that you found our service efficient, high-quality, and delivered as quoted. Your feedback is greatly appreciated.

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DuncanJames,

Verified
Commercial Property

Excellent service from start to finish

As per the title, just excellent in every respect

Legal experts tagged in
this review

mfg Solicitors LLP

Hi Duncan. Thank you for your kind words. We’re delighted to hear you had an excellent experience with us!

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Rob

Company & Commercial

Excellence from start to finish.

I contacted MFG in early 2023 to see if I had a claim against my ex employer for breach of contract. I was told that there was definitely a valid claim which was explained to me on a way that it was easy to understand without all the legal jargon. It took over 2 1/2 years to get to court, during which time Chianna was always very understanding of my circumstances and accommodated my needs excellently. She understood what I wanted from the case but was always honest and realistic with her advice, opinions and my legal options. She was totally professional whilst dealing with the third parties, who were both very difficult and problematic in their approaches. Her legal knowledge was excellent, and her way of explaining things so I could understand them made making decisions less stressful. She put in a lot of hard work and also produced the biggest court bundle ever! She was excellent and amazing throughout even right up to being in court. Nothing was ever a problem.

Legal experts tagged in
this review

mfg Solicitors LLP

Thank you so much, Rob! We’re thrilled to hear that Chianna’s professionalism, guidance, and dedication made such a positive difference throughout your Company and Commercial case. It’s wonderful to know that her clear advice and hard work helped make the process more manageable, even with challenging circumstances. Your kind words mean a lot, and we’re delighted you had such a positive experience with us!

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Other Reviews

Profile image of richard wylde

richard wylde

richard

The service was very disappointing given I've worked with MFG before. I could never get hold of my solicitor often taking over a week to come back to me, which I never understand as it it only takes 30 secs to write a text message. I never felt like I was the client. I had to instruct another solicitor in the end as they simply didn't come back to me and even when I told them this it took them 24 hours to respond via a text message. it feels like some solicitors take ion work knowing they don't have capacity.

from mfg Solicitors LLP

Dear Richard, Thank you for taking the time to share your experience. We are very sorry to hear that the service you received from MFG Solicitors LLP did not meet your expectations, particularly regarding communication. We appreciate your feedback, as it helps us review our processes and ensure that clients feel supported and heard. We sincerely regret the frustration this caused and thank you for bringing these concerns to our attention. Kind regards, The MFG Solicitors LLP Team

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Caroline

Caroline

Good advice and very efficient service

A representative from mfg Solicitors LLP responded to this review

Thank you for your kind review Ms. Gaukroger.

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Coral

Coral

The experience I had with MFG was awful. Even having gone through the complaints procedure I was still completely unsatisfied with the outcome and ended up out of pocket. I dealt with Lucie Couchman, when I could actually get hold of her and I would not recommend. I had to change solicitors 2 weeks before my house sale went through & had to pay MFG £600 for doing nothing.

mfg Solicitors LLP

Thank you for sharing your experience, Coral. We’re truly sorry to hear that things didn’t go as expected. We understand how frustrating and stressful this must have been, especially during such an important time like a house sale. We take feedback like this seriously and regret that our service left you feeling let down. If you’re open to it, we’d still like to understand more and see if there’s anything further we can do. Please feel free to reach out directly so we can revisit this with the attention it deserves.

1
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David

David

No solicitor is cheap, but when you are charged premium prices and get poor, tardy service with no communication you have reason to be unhappy. Mfg's response to my complaint was to defend their service by threatening to take me to court for non payment of their fees. No discount was offered for a job that took 18 months and should have been completed in six. This is a firm to avoid.

mfg Solicitors LLP

Hi David. Thank you for your feedback. We're truly sorry you feel you had a disappointing experience. We take all customer concerns seriously, and while we understand your dissatisfaction with the delays, it’s concerning to hear that communication fell short. We always aim to provide the highest standard of service and ensure that clients are kept well-informed throughout. Please contact us at info@mfgsolicitors.com if you would like to discuss this matter further or provide more details, we’d be happy to address your concerns directly. Your feedback is valuable, and we’re committed to improving our service.

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Janice

Janice

I paid over £4,000 to this company and was no further forward than when l first started using this company. It appeared to be all about the money charging for every little thing and doing things that were unnecessary just so they could charge me for this. Phone calls made by me or email sent by me and preparing for a phone was all charged. Would not recommend them to anyone l know.

A representative from mfg Solicitors LLP responded to this review

We are sorry to read this review and having looked into the matter to which you refer, we note that we explained the circumstances surrounding your matter, we provided clear guidance on the next steps and the anticipated costs of the same. Unfortunately, due to circumstances outside of our control, we were unable to progress with the matter as hoped. We kindly ask you to speak to the individual that handled your matter directly by email or telephone so we may resolve issues with you personally and to your satisfaction.

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Reviews

4.8 /5 2359 Reviews
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Star rating
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Rating

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Clients say

What clients say about mfg Solicitors LLP

The firm specialises in conveyancing, probate, wills, employment and commercial/property matters, demonstrating strong technical expertise and clear, practical advice. Clients consistently praise efficient, thorough handling, proactive case‑management and transparent costs. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism; staff are reassuring, friendly and approachable, guiding clients calmly through stressful situations. Reviewers highlight trustworthiness, attention to detail and a client‑focused, supportive approach that makes complex legal processes straightforward and stress‑reducing.

Very efficient
Great communication
Helpful staff
Professional service
Responsive team
Friendly approach
Knowledgeable staff
Stress‑reducing
Timely responses
Clear advice

ReviewSolicitors Review List

Profile image of HelenLouise Taylor

HelenLouise Taylor

Verified
Housing & Property

Sale and purchase of residential property

Local amenable firm, professional and easy to deal with, very attentive but not overly so, great advice and assistance provided, don't over charge. Always available and respond effectively. Thank you Sandy and the team

Solicitors tagged in
this review

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Roger&Carissa Maskell

Verified

First time buyers

We choose mfg as they are local to us and prefer to pay that little more to know that you can visit the office if needed, we are first time buyers an not much of a clue, Lucy was amazing she answered all of our questions promptly an we felt we were the only case she was dealing with (expect there are many more!) but we felt that way, we had a very smooth transaction and would definitely reccomend to friends and family

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Anonymous

Verified

Would definitely recommend

MFG were so helpful, from the moment I enquired. I trusted them with my issue, and it was great knowing that they were in charge of it, and acting on my behalf. They kept me up to date, were open about pricing, and I appreciated their advice. I hope I don't need the services of a solicitor again (!!!), but if I do, I wouldn't hesitate to contact MFG again.

from mfg Solicitors LLP

Thanks for the brilliant review! Handing over a stressful situation and knowing it's in safe hands is such a huge relief, so we're thrilled to hear that mfg gave you complete peace of mind . Hopefully, you won't be needing a solicitor anytime soon, but if you ever do, we'll be right here to help. All the best for the future!

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Anonymous

Verified
Housing & Property

Confidently supported during a difficult house purchase

I bought a house at auction, it was a challenging purchase, but I felt supported by Nichola, Beth and team.

Solicitors tagged in
this review

from mfg Solicitors LLP

It’s fantastic to hear that Nichola, Beth, and the team made you feel completely supported every step of the way. Congratulations on your auction success, and we wish you every happiness in your new home!

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AndrewWilliam,

Verified
Housing & Property

Conveyncing

Effiecient, profession and patient service as always.

Solicitors tagged in
this review

from mfg Solicitors LLP

Thanks for the great feedback, Andrew! "Efficient, professional, and patient" is exactly what we aim for on every transaction. We really appreciate your review and look forward to helping you out with your next move!

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Other Reviews

Profile image of dave edwards

dave edwards

Housing & Property

dave

Very postive experience, Neil and Hannah were fast, efficient and kept me updated. There were a couple of irregularities with my property sale but these were quickly resolved. I would recommend anyone to use thia firm

Solicitors tagged in
this review

from mfg Solicitors LLP

We are delighted to hear how quickly Neil and Hannah resolved those irregularities and kept you informed every step of the way. Thank you again, Dave, and wishing you all the very best moving forward!

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gillian mccabe

gillian

Jacob was superb. He made everything simple for us and very efficient.

Legal experts tagged in
this review

from mfg Solicitors LLP

Hi Gillian, thank you so much for this lovely review! We are absolutely thrilled to hear that Jacob was superb and made everything so simple and efficient for you. We truly appreciate your positive feedback and wishing you all the very best!

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J Atkins

A client

Jacob was tremendously responsive and helped us massively in the purchase of our first home

Thank you for your kind review!

0
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madeline atkins

madeline

Our experience with MFG personal as been first class. We thank you all very much for your service.

Many thanks for your kind review, Ms. Atkins. We are delighted to hear of your experience with us.

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Jayne Hanby

Jayne

Excellent for all legal matters Very professional staff

Many thanks for your kind review Ms. Hanby.

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