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Gilson Gray LLP

5,459 Total Company Reviews info icon Libor | info icon 5,459 Total Company Reviews Libor | info icon 5,459 Total Company Reviews

2 West Marketgait, Dundee, Angus, DD1 1QN

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2 West Marketgait, Dundee, Angus, DD1 1QN

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
Value for money: 92%
93%
Success
Rate
Satisfied with outcome: 93%
93%
Would
Recommend
Would recommend to friends and family: 93%
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
Value for money: 87%
4% above
national average
86%
Success
Rate
Satisfied with outcome: 86%
4% above
national average
86%
Would
Recommend
Would recommend to friends and family: 86%
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 57 / 4,698
Commercial Property 78 / 3,581
Wills, Trusts & Probate 364 / 3,714
Dispute Resolution 60 / 1,792
Family Law 277 / 4,157
Banking 9 / 1,010
Company & Commercial 44 / 4,048
Land Law 28 / 1,330
Professional Negligence 66 / 1,278
Child Law 192 / 1,648
Contract Law 136 / 1,416
Corporate Law 87 / 840
Employment 171 / 3,545
Compliance Law 31 / 445
Financial Crime Law 5 / 463
Company Law 87 / 960
Consumer 115 / 4,305
Cybersecurity and Data Protection Law 52 / 872
Debt and Tax Law 78 / 775
Digital Law 20 / 294
Driving offences 59 / 630
Immigration 127 / 2,263
Money & Tax 43 / 1,903
National Insurance Law 41 / 412
Welfare & Benefits 31 / 1,032
Actions against the police 12 / 188
Agriculture 74 / 815
Charities 13 / 754
Clinical Negligence 81 / 1,218
Construction 17 / 848
Crime/ Criminal Defence 101 / 2,126
Defamation Law 32 / 270
Education 19 / 419
Energy & Transport 5 / 499
Energy Law 34 / 351
Equality Law 127 / 1,074
Equity Law 95 / 569
Gambling Law 6 / 74
Government Investigations 27 / 405
Health and Safety Law 85 / 570
Healthcare Law 12 / 389
Human rights 15 / 952
IT & Intellectual Property 19 / 1,086
Information Law 15 / 333
Inheritance Law 124 / 698
Insurance Law 54 / 639
Intellectual Property Law 85 / 612
International Law 31 / 371
Jurisdiction Law 18 / 168
Licensing Law 43 / 494
Medical Law 20 / 187
Notary 38 / 862
Occupational Health Law 71 / 421
Pensions Law 50 / 482
Personal Injury 153 / 2,592
Planning Law 86 / 575
Privacy Law 33 / 505
Regulations 26 / 2,332
Social Law 18 / 222
Sports Law 36 / 303
National 53 / 11,168

Contact & Locations - Gilson Gray LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

2 West Marketgait, Dundee, Angus, DD1 1QN

Reviews

4.6 /5 28 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm is highly rated for property work — conveyancing, sales and purchases, lettings, remortgage, wills, probate and dispute work — with clients citing clear legal expertise and efficient case handling. Reviewers praise prompt, proactive communication, professionalism, organisation and thoroughness. Helpful soft skills highlighted include patience, approachability, calmness under pressure, responsiveness, clear plain English explanations and tenacity in chasing progress, which together make stressful transactions feel manageable and supportive.

Excellent communication
Very responsive
Helpful staff
Professional service
Efficient process
Kept informed
Friendly team
Very supportive
Quick completion
Knowledgeable solicitors

ReviewSolicitors Review List

Profile image of Andrew Nicholson

Andrew Nicholson

Verified

Helping get me a mortgage

Very professional and very understanding

A representative from Gilson Gray Llp responded to this review

Hi Andrew, thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.

0
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Lisa

Verified
Land Law

Helpful and professional

We are just at the start of our journey with Douglas but so far he has been good at communicating and helpful with our mortgage application!

from Gilson Gray Llp

Dear Lisa, Thank you for your feedback. We’re pleased to hear that Douglas has been helpful and communicative as you start your journey with your mortgage application. Your comments are greatly appreciated.

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robert craig

Verified
Housing & Property

mortgage

douglas and rachael have been a great help in me securing my first mortgage as a first time buyer, couldn’t recommend them enough!

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Douglas and Rachael will receive a copy of the feedback, and get the recognition they deserve, thanks again! 

0
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Profile image of Kenneth Corcoran

Kenneth Corcoran

Verified

Consistently Excellent Service

I have used Gilson Gray for many refinances over a number of years and they have been consistently great to deal with, especially in terms of communication, efficiency and overall attention to detail. Gilson Gray are my first preference for refinancing and would highly recommend them to anyone looking for this service.

A representative from Gilson Gray Llp responded to this review

We are so grateful for your kind words and 5* review! We’ll let our team know and thank you again for taking the time to share your feedback.

0
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Anonymous

Verified

Quick and Smooth Experience

We had a very pleasant, quick and smooth experience with our solicitors Matthew and Stuart who were professional, helpful and proactive in helping us get our mortgage in principle and beginning the offer process.

0
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Other Reviews

Profile image of Simon Topliss

Simon Topliss

Simon

Gilson Gray (Shuhel Ahmed)– Quick and Efficient Remortgage Experience Streamlined process: From initial consultation to completion, the Shuhel kept the steps clear and straightforward, minimizing unnecessary delays. Responsive communication: Shuhel returned calls and emails promptly, which helped address questions and gather documents quickly. Competitive guidance: Provided clear advice on product options, fees, and timing to optimize the remortgage outcome. Professional handling: Shuhel Demonstrated strong attention to detail and meticulous handling of legal and administrative requirements. Timely completion: Coordinated with lenders and third parties to ensure a smooth, on-time settlement. Many thanks for a great experience.

A representative from Gilson Gray Llp responded to this review

Hi Simon, our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Your contact at Gilson Gray will receive a copy of the feedback, and get the recognition they deserve, thanks again!

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Nick Blackford

Nick

Hugely underwhelming service from Gilson-Grey. 8½ months to complete a private, chain-free sale. The same question kept being asked of the seller's solicitor without any explanation of why their response was unsatisfactory. Never reachable by phone. Had to chase through every step of the process, and if I hadn't, I don't believe we would have completed by now. Complaints not listened to. Cashback from the mortgage company not forwarded on to us (still chasing). I felt "stuck" with Gilson-Grey. Had it been any other service, I would have cancelled long before the job was complete.

0
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Profile image of Jamie

Jamie

Housing & Property

Jamie

Can’t thank Gary Tyman enough with helping us through our mortgage process, made it all a much simpler process and was quick to help out whenever it was needed! Thank you Gary!

A representative from Gilson Gray Llp responded to this review

Here at Gilson Gray we strive to provide a world-class service, we’re glad to hear that our head of Conveyancing succeeded! Thank you again for sharing your comments, we’ll let Gary know

0
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Profile image of Claire

Claire

Claire

Had a great experience as a first time buyer purchasing property with Gillian working as my solicitor. Everything was clearly explained to me and the whole process was detailed out for me so I knew what was happening at each stage. Gillian was incredibly helpful and friendly and even found additional information about my property which I was unaware of at the time of purchase. I’m incredibly grateful for the fantastic service provided and wouldn’t hesitate to work with Gilson Gray again.

A representative from Gilson Gray Llp responded to this review

Dear Claire, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG

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Profile image of kris

kris

kris

Massive thanks to Rhona stuart who took care of our conveyancing! She was prompt and kept us upto date with everything going on enuring we could complete our sale on the agreed date! Highly recommend and will use again in the future. Thank you so much. Kris and Rebecca

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Reviews

4.4 /5 5459 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm is highly rated for property work — conveyancing, sales and purchases, lettings, remortgage, wills, probate and dispute work — with clients citing clear legal expertise and efficient case handling. Reviewers praise prompt, proactive communication, professionalism, organisation and thoroughness. Helpful soft skills highlighted include patience, approachability, calmness under pressure, responsiveness, clear plain English explanations and tenacity in chasing progress, which together make stressful transactions feel manageable and supportive.

Excellent communication
Very responsive
Helpful staff
Professional service
Efficient process
Kept informed
Friendly team
Very supportive
Quick completion
Knowledgeable solicitors

ReviewSolicitors Review List

Profile image of Paul Tesseyman

Paul Tesseyman

Verified
Housing & Property

1 Weston court hull

Helen did a fantastic job sorting out our buying of 1 weston court hull

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Great service

I used Gilson Gray for a house sale and they was great with a personal project manager with a direct line so if I needed anything it was easy to contact them

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Mortgage discharge

Great team, very helpful and kind . I would recommend for sure.

0
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Profile image of Megan

Megan

Commercial Property

Commercial property purchase

Shuhel recently handled the purchase of a commercial property which involved a very tight and time sensitive completion deadline. Throughout the entire process, he was professional, proactive and incredibly helpful. He understood the important of the deadline and ensured everything progressed smoothly whilst keeping me informed at all stages. Communication was a big factor for me and I can’t fault him for that. I would happily recommend their services to anyone looking for a reliable and professional solicitor. Thank you

0
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Profile image of Kanchani Fernando

Kanchani Fernando

Verified

Excellent Professional Service and Support Throughout Our House Purchase

We had an excellent experience with Gilson Gray throughout our first home purchase. The entire team was extremely friendly, approachable, professional and reliable. One of the things we appreciated most was how easily accessible they were. We could reach them over the phone whenever we needed assistance, and every email we sent received a prompt response. They explained every stage of the legal process clearly and patiently, making sure we fully understood everything. Whenever we had questions, concerns or encountered any difficulties, they were always willing to help and resolve matters promptly. What impressed us even more was their willingness to go above and beyond their usual responsibilities. They were also happy to provide guidance on our other matters, for a example we had an issue relating to the deposit from our previous rented property. This level of support meant a great deal to us. Their dedication was truly outstanding. We even noticed that emails were being responded to after 5 pm and during weekends, which demonstrated their commitment to their clients and their willingness to provide support beyond normal office hours. They were also very considerate and flexible when arranging the signing of our documents, making it possible for us to complete this at our nearest branch, which was extremely convenient. Throughout the process, they were professional, efficient, timely, approachable and genuinely supportive. We always felt that our matter was being handled with care and attention. We are genuinely grateful for all their hard work and dedication. We would highly recommend Gilson Gray to anyone looking for a reliable, knowledgeable and supportive solicitor. Thank you for making our first home purchase a much smoother and more reassuring experience!

0
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Other Reviews

Profile image of Patrick Ritchie

Patrick Ritchie

Patrick

I can’t give the Aberdeen office at GG enough praise! From Deborah marketing my parents property to Rebecca & the team closing the deal, the care and attention to detail is second to none. I would highly recommend them!

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Profile image of Ryan Clark

Ryan Clark

Ryan

Stayed in contact, explained everything well. All submitted online

A representative from Gilson Gray Llp responded to this review

Thank you, Ryan, for your kind feedback. We're pleased to hear that you had a positive experience with Gilson Gray and found the process straightforward and easy to follow. We really appreciate you taking the time to share your experience and for choosing Gilson Gray! Best wishes, Gilson Gray

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Profile image of Lynda Smith

Lynda Smith

Lynda

We have recently completed our house purchase and would like to say a huge thank you to Lisa Royle for all her help and support throughout the process. Buying a house can be incredibly stressful and overwhelming, but she made everything so much easier. Her communication was fantastic, she was always patient, kind and generous with her time, and nothing was ever too much trouble, despite our many phone calls and emails! We really couldn't have asked for better service and are so grateful for all her hard work. Thank you for making what can be a stressful experience so much more straightforward. We are now happily settled in our new home!

A representative from Gilson Gray Llp responded to this review

Thank you, Lynda, for taking the time to share such wonderful feedback. We're so pleased to hear that Lisa made your experience with Gilson Gray such a positive one. Your kind words and appreciation for her hard work mean a great deal to us. It's lovely to hear that you're settling happily into your new home. Thank you for choosing Gilson Gray, and we wish you all the very best! Best wishes, Gilson Gray

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Profile image of Christoper Cooper

Christoper Cooper

Christoper

Ellie creasey dealt with both our sale and purchase and oh my lord what an absolute star she was! From the first conversation to the last Ellie shown nothing but professional, patient and caring effort towards re assuring and helping us. We cannot recommend Ellie enough there was never a day I contacted Ellie that she didn’t respond in a timely manor, her patience and understanding was second to none Ellie we Thank you from the heart truly a star!!!! Chris & kara

A representative from Gilson Gray Llp responded to this review

Thank you, Christopher, for such wonderful feedback and for your recommendation. We're delighted to hear that you had such a positive experience with Ellie and the team. Your kind words and appreciation mean a great deal to us. Thank you for choosing Gilson Gray, and we wish you every happiness in your new home! Best wishes, Gilson Gray

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Profile image of Mark Howell

Mark Howell

Mark

The easiest house move I’ve had. Great service. Thanks to Wendy and the team.

A representative from Gilson Gray Llp responded to this review

Thank you, Mark, for your wonderful feedback. We're delighted to hear that Wendy and the team helped make your move such a smooth and positive experience. Your kind words and appreciation mean a great deal to us. Thank you for choosing Gilson Gray, and we wish you every happiness in your new home! Best wishes, Gilson Gray

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