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Thompsons

5.0 | 36 Reviews 36 Reviews | Negotiations
2,567 Total Company Reviews info icon Negotiations | info icon 2,567 Total Company Reviews Negotiations | info icon 2,567 Total Company Reviews

11 Albert Square,, Meadowside,, Dundee,, Dundee, Angus, DD1 1DD

Accepting new clients

11 Albert Square,, Meadowside,, Dundee,, Dundee, Angus, DD1 1DD

Regulated by:

The Law Society of Scotland

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Thompsons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
16% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
• Thompsons Scotland LLP

Description

Thompsons' solicitors are on hand to help the victims of third-party accidents make personal injury claims in Dundee. Our service is proven to deliver results. We win more than 90% of the cases we take on and each week secure around £1 million in accident compensation for our clients. We are a Scotland-wide firm, but work for Dundee and Tayside claimants from our personal injury office on Whitehall Crescent in Dundee's city centre, close to St Mary's church. If you live in Dundee, North East Fife, Angus, Perth, Kinross or somewhere else near to Dundee, we can help you pursue your legal right to compensation.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
• Thompsons Scotland LLP

Description

Thompsons' solicitors are on hand to help the victims of third-party accidents make personal injury claims in Dundee. Our service is proven to deliver results. We win more than 90% of the cases we take on and each week secure around £1 million in accident compensation for our clients. We are a Scotland-wide firm, but work for Dundee and Tayside claimants from our personal injury office on Whitehall Crescent in Dundee's city centre, close to St Mary's church. If you live in Dundee, North East Fife, Angus, Perth, Kinross or somewhere else near to Dundee, we can help you pursue your legal right to compensation.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Robert Swinney

Robert Swinney

Verified
Personal Injury

First and hopefully last experience on an injury claim

From my initial contact with Thompsons through to the satisfactory outcome of my claim I have been nothing but impressed by the clarity and professionalism of Jennifer and the team.

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Fiona

Verified
Consumer

Delighted

I approached Jen following a recommendation by a friend. Throughout the process of my cosmetic claim, she has been knowledgeable, approachable, realistic, and is clearly an expert in her field. She kept me updated with any news, and was tenacious in dealing with the cosmetic company

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Meet the team of Thompsons

Contact & Locations - Thompsons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

11 Albert Square,, Meadowside,, Dundee,, Dundee, Angus, DD1 1DD

Reviews

5.0 /5 36 Reviews
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Clients say

What clients say about Thompsons

Clients praise the firm for specialist expertise in personal injury, workplace and road traffic claims, wills, estates, power of attorney and civil litigation, achieving clear, favourable outcomes often on a no‑win, no‑fee basis. Reviews highlight knowledgeable, efficient and professional handling, thorough case management and strong results. Valued soft skills include clear communication, responsiveness, compassion, patience, approachability, reassurance and plain‑language explanations that make stressful processes straightforward and supportive.

Kept me updated
Very professional
Excellent communication
Approachable and friendly
Compassionate and supportive
Efficient and prompt
Knowledgeable and helpful
Clear explanations
Great outcome
Highly recommend

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Dougie Bell

Verified
Personal Injury

Dougie Bells case

Making a claim against someone is a very daunting, emotional and time consuming process. Karen guided me through this process every step of the way . When Derek got involved with the legal aspects of the case everything was explained in a clear and precise way , options explained clearly advice and suggestions made clear.

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A representative from Thompsons responded to this review

Thank you for sharing your experience, Dougie. We understand that making a personal injury claim can feel daunting, particularly when you're dealing with the emotional impact of what has happened. We're really pleased that Karen was there to guide and support you through each stage of the process. It's also great to hear that when Derek became involved, the legal aspects of your case, the options available to you and the advice being given were all explained clearly and precisely. We'll make sure your kind feedback is passed on to Karen and Derek. Thank you for placing your trust in Thompsons Solicitors Scotland.

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anonymous

Child Law

Thank You

I have dealt with Grant for about two years and my case ended with a positive outcome. All dealings with Grant (and all at Thompsons) have been professional and I was kept updated regularly and in layman's language too. I intend recommending Thompsons Solicitors whenever possible.

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A representative from Thompsons responded to this review

Thank you so much for your kind feedback. We’re delighted to hear that Grant helped achieve a positive outcome in your case and that you felt supported throughout the process. It’s great to know that Grant and the team kept you regularly updated and explained everything in a clear and straightforward way. We understand how important good communication is, especially during what can be a lengthy process. Thank you for your recommendation, it means a great deal to us. We’ll be sure to pass on your kind words to Grant. If you ever need any assistance in the future, we’re here to help.

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N Buckland

Verified
Personal Injury

Excellent

Craig Snee has been excellent representing myself on a complex case which has taken a number of years. He has been direct and informative from the initial call. I can not thank Mr Snee enough for bringing my case to a close in favour of myself. Excellent representation. Thank you

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A representative from Thompsons responded to this review

Thank you so much for your kind feedback. We’re delighted to hear that Craig provided such excellent representation throughout your case. We understand that complex cases can take time, so it’s great to know that Craig’s direct, informative and professional approach gave you confidence from the very beginning. We’re especially pleased that he was able to help bring your case to a successful conclusion. We’ll be sure to pass on your thanks and kind words to Craig. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

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Chris Ryder

Verified
Personal Injury

The Lawyer Who Finally Got My Case Resolved!

I cannot thank Niamh Speirs enough for the work she did on my case. After going through nine different lawyers before her, I was starting to lose hope that anything would ever get properly resolved. When Niamh took over my case, everything changed. From the very beginning she showed genuine care and determination. She didn’t just treat my case like another file on her desk, she was proactive, attentive, and in contact with me constantly. She pushed me every day to gather the evidence needed and made sure nothing was overlooked. What really stood out to me was how invested she was. Niamh clearly cared about getting the right outcome, and her persistence and attention to detail made a huge difference. Thanks to her hard work and dedication, my case was finally resolved after such a long and frustrating process. If you want a lawyer who genuinely cares about her clients, stays on top of the details, and fights to get things done, I would highly recommend Niamh Speirs.

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A representative from Thompsons responded to this review

Thank you for taking the time to share such detailed feedback. We’re delighted to hear about the positive experience you had working with Niamh and that she was able to help bring your case to a resolution after such a difficult journey. Niamh is known for her dedication, care and determination, and it’s wonderful to hear how much her support meant to you throughout the process. We’ll be sure to pass your kind words on to her.

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Paula Wright

Verified
Driving offences

Paula Wright

Jennifer was absolutely brilliant when handling our family claim against the insurance company of the person who killed my daughter. Jennifer has been understanding and has kept us informed every step of the way and helped to ensure that this was a quick and stressless process for all the family and I can't thank her enough for all she has done to ensure that we get as much compensation as we could from the insurers

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A representative from Thompsons responded to this review

Thank you for taking the time to share your experience. We are truly sorry for your loss, and we appreciate you placing your trust in our team during such a difficult time for your family. We’re pleased to hear that Jennifer was able to support you with understanding, clear communication and guidance throughout the process. Your kind words mean a great deal, and we will make sure your feedback is passed on to her.

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Reviews

4.8 /5 2567 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thompsons

Clients praise the firm for specialist expertise in personal injury, workplace and road traffic claims, wills, estates, power of attorney and civil litigation, achieving clear, favourable outcomes often on a no‑win, no‑fee basis. Reviews highlight knowledgeable, efficient and professional handling, thorough case management and strong results. Valued soft skills include clear communication, responsiveness, compassion, patience, approachability, reassurance and plain‑language explanations that make stressful processes straightforward and supportive.

Kept me updated
Very professional
Excellent communication
Approachable and friendly
Compassionate and supportive
Efficient and prompt
Knowledgeable and helpful
Clear explanations
Great outcome
Highly recommend

ReviewSolicitors Review List

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Mark Bennett

Verified
Personal Injury

Long running compensation claim

Had a very professinal experience with Thompsons.especially with Nathalie.Axelsson Thank you Nathalie for being helpful,professional,considerate and friendly throughout the whole process of a 5 year claim,which i'm glad to say ended recently with a positive outcome :) I would certainly reccomend Thompsons Solicitors !

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Paul Alexander

Verified
Personal Injury

First class service , real professionals

Really glad I reached out and contacted Thomsons dealing with them was really easy there knowledge and guidance was brilliant , they kept me updated and informed every step of the way .

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Patricia Russell

Verified

Claim

Caitlyn was very approachable kept me up to date with the progress of my claim. Advice was excellent.

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Jane and Leo Ralston

Verified

Thank you

We were very glad we had Nicola and team to help us in our quest for answers.They guided us through the process to allow us to understand ,What was possible and what wasn't.Although the outcome wasn't what we expected. Nicola went on and beyond to get the best outcome that was possible for us .We thank everyone who was involved .We had a emotional and heart wrenching time going through the process and are very gratefull for the compassion that was shown towards us.Thanks once again and wish everyone the best for the future .Jane&Leo

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Anonymous

Verified

Good service, would recommend

I was kept updated throughout the case and Thompsons did their very best to get me the best outcome.

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Other Reviews

Profile image of Billy Caldwell

Billy Caldwell

Billy

Very easy and professional from start to finish

Thank you for your fantastic feedback. We’re delighted to hear that you received a professional service throughout your claim. Thank you for choosing Thompsons Solicitors Scotland. We really appreciate you taking the time to leave us a review.

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barbara begbie

barbara

First class service all round.

Thank you for your fantastic feedback. We’re delighted to hear that you received a first class service. Thank you for choosing Thompsons Solicitors Scotland. We really appreciate you taking the time to leave us a review.

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Elaine Bell

Personal Injury

Elaine

I am very grateful to Josh for his support in my Personal Injury Claim. His communication was prompt and professional, and I felt supported in addressing any questions or concerns I had. He handled my claim with great detail, and I was delighted with the result. I would happily recommend Josh to my friends and family.

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A representative from Thompsons responded to this review

Thank you, Elaine, for your lovely review. We’re delighted to hear that Josh provided such prompt, professional support and that you felt well looked after throughout your claim. It’s wonderful to know you were happy with the outcome and felt confident in the service you received. We’ll be sure to pass your kind feedback on to Josh. Thank you for recommending Thompsons to others, and we wish you all the best for the future.

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John Wimpenny

Personal Injury

John

Claire was incredibly professional throughout the whole process. She was calm, reassuring and always made us feel at ease. She took time to explain everything clearly and made us feel supported from start to finish. We are very grateful for all her help and would highly recommend Claire and Thompsons to anyone needing legal support. Gillian and John

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A representative from Thompsons responded to this review

Thank you, Gillian and John, for your wonderful review. We’re so pleased to hear that Claire made you feel comfortable, reassured and supported throughout the process. Providing clear guidance and compassionate support is incredibly important to us, and it’s lovely to know Claire made such a positive difference to your experience. We’ll be sure to share your kind words with her. Thank you for recommending Claire and Thompsons.

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Wendy Stanfield

Personal Injury

Wendy

From start to finish Ann Marie was exceptional . I was always kept up to date always took time to listen , every update she got i got right away guided me through this very long process .Ann Marie you are just amazing .Thank you .

Legal experts tagged in
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Thank you for taking the time to leave such wonderful feedback. We're delighted to hear that Anne Marie provided exceptional support throughout what was clearly a long process. Being kept informed can make such a difference, so it's fantastic to know that she shared updates promptly, took the time to listen and guided you through every stage. Your words will mean a great deal to Anne Marie, and we'll make sure they're passed on to her. Thank you for placing your trust in Thompsons Solicitors Scotland. We wish you all the very best for the future.

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